Remove Marketplace as a Service Remove Onboarding Remove Presentation Remove Underperforming Technical Team
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Customer Acquisition Strategy for SaaS Companies: A Complete Guide

SaaSOptics

Below, we’ll dive into how to develop a customer acquisition strategy from start to finish. . How to Develop a Customer Acquisition Strategy. Funneling time, energy, and resources into developing a stellar customer acquisition strategy is only helpful if it’s designed with your target market in mind.

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How to Work With a Consultant: The Ultimate Guide

Neil Patel

Unfortunately, your in-house team doesn’t have the required expertise to push through change. Our team at Neil Patel Digital has compiled the ultimate guide below to help you understand the nuances of working with a consultant for the best results. Onboarding Process. So what do you do? Hire a consultant, hands down.

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The 6 Best Ways for Building SaaS Customer Loyalty

Totango

We’ve outlined six focus areas that will help you improve customer engagement and retention : Rapid onboarding. Rapid Onboarding. Not to get too philosophical, but each journey begins with a first step, and in the SaaS domain, that means onboarding. A rapid onboarding process is your first chance to impress.

SaaS 74
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HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Intercom, Inc.

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Michael Redbord has an answer for that.

Scale 188
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The Best SaaS Blog Posts and Resources Library

Chart Mogul

Source 16 Startup Metrics by Jeff Jordan, Anu Hariharan, Frank Chen, and Preethi Kasireddy, a16z We have the privilege of meeting with thousands of entrepreneurs every year, and in the course of those discussions are presented with all kinds of numbers, measures, and metrics that illustrate the promise and health of a particular company.

Scale 52
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SaaStr Podcasts for the Week with Tidelift and Cloudflare

SaaStr

Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. When should one hire their first CS rep? What works?

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Five Ways to Address Complexity In Your Product

Casey Accidental

This isn’t a bad idea, and why companies like Facebook continued to grow despite adding more and more complexity over time. Eventbrite was historically a 50% sales and 50% self-service business. Eventbrite now caters toward more modern music creators that share the need for intuitive and self-service experiences.

Scale 139