SaaSHolic

DECEMBER 2, 2021

Product onboarding is an essential part of customer activation and retention for businesses that are SaaS providers. One of the best things you can do for your customers’ success as a SaaS provider is to ensure that you walk them through a wholesome onboarding experience. What makes an onboarding experience a bad one?

Onboarding 52

Onboarding Strategy SaaS Underperforming Technical Team 52

Totango

NOVEMBER 14, 2019

Onboarding is an exciting, critical phase of introductions and potential. By implementing customer education best practices that drive the onboarding process, you will set your customers—and your enterprise— up for success. Why Onboarding Matters. Onboarding is your customer’s first experience with you and your product.

Education 64

Education Onboarding Underperforming Technical Team Marketplace as a Service 64

Neil Patel

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

Stax

JANUARY 22, 2024

Digital payments only take a few seconds, but they flow through many different layers of partners and technology. Consider the following: Merchants are the sellers, businesses, or service providers seeking payment for their offerings. What is a Payment Gateway?

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

Chargify

SEPTEMBER 3, 2019

At first glance, your choice of billing and subscription software might not seem super important. Many SaaS entrepreneurs don’t spend much time considering which billing software will fit their needs for the long-term. These days, you can buy a subscription for everything from socks and underwear to your dinner each night.

Payment Solutions 73

Payment Solutions Merchant Services SaaS Payments Payments 73

OPEXEngine

FEBRUARY 22, 2022

Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Totango

MARCH 6, 2020

Today’s on-demand, subscription-dominated marketplace requires that enterprises pay closer attention to what their customers want from their products—and there’s no clearer indication than their own words. Good times to seek feedback include: Shortly after onboarding is completed. VoC Within Your Customer Success Software.

Marketplace as a Service 93

Marketplace as a Service Social Media Customer Success Enterprise 93

How To Buy Saas

JULY 26, 2021

1 Best HR Management Software’s List of the best HR Management Software’s tools for startups. In the past several years, HR software is one of the best startup tools and has developed in popularity, and more businesses are jumping on the bandwagon to automate time-consuming HR duties. So, let’s take a look!

Payment Methods 52

Payment Methods Startup Payment Solutions Payments 52

FastSpring

DECEMBER 18, 2020

It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. If a product or service is being sold online—regardless if the sale itself happens through a sales-rep assisted process, online shop, or platform—it’s considered B2B ecommerce.

Payment Methods 147

Payment Methods B2B Outsourcing Services Payment Services 147

User Pilot

JUNE 29, 2023

HubSpot offers customer relationship management (CRM) software solutions for businesses. The platform allows integrations with multiple software platforms. So, if you want to avail yourself of more features unavailable in the software, you can integrate your HubSpot account with other apps. Userpilot and HubSpot integration.

Scale 52

Scale Business SaaS Pricing 52

Neil Patel

MARCH 2, 2021

Over 41 percent of businesses use review websites before purchasing software—so reviews matter for B2B work, too. The more (positive) reviews and testimonials you have, the more likely prospective customers are to put their faith and money in your services. B2C” businesses sell goods and services directly to consumers.

Software Review 127

Software Review Technical Review Scale Merchant Services 127

Stax

JANUARY 17, 2024

In this article, we’ll discuss everything you need to know about the ACH payment facilitator model and how SaaS companies can go about facilitating ACH payments easily. An ACH payment facilitator, therefore, is simply a PayFac that allows users to accept payments through an electronic bank-to-bank network.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. We also think about community and consultants and professional services as an ecosystem around our product. Embracing professional services as a distribution channel. So our platform is also built for them to use. Andrey: Exactly.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Sales Hacker

FEBRUARY 12, 2021

As businesses grow, their software requirements grow as well. As businesses grow and adapt, software shouldn’t hold them back. HubSpot and Salesforce are top two enterprise CRM solutions, according to user ratings and reviews on G2, Capterra, and Software Advice. What is an enterprise CRM software?

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84

OpenView Labs

MARCH 4, 2021

Today we know of HubSpot —the maker of marketing, sales, and service software products—as a preeminent public company with a market cap above $17B. For their first five years in business, HubSpot offered three subscription packages ranging in price from $3,000 to $18,000 per year. But HubSpot wasn’t always on the IPO trajectory.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

Totango

JANUARY 17, 2019

We’ve outlined six focus areas that will help you improve customer engagement and retention : Rapid onboarding. Rapid Onboarding. Not to get too philosophical, but each journey begins with a first step, and in the SaaS domain, that means onboarding. A rapid onboarding process is your first chance to impress.

SaaS 74

SaaS Marketplace as a Service Underperforming Technical Team Scale 74

SaaSOptics

MAY 19, 2022

For subscription-based SaaS businesses, your customer acquisition metrics indicate how effectively you acquire new users via sales, marketing, or a product-led approach like a free trial. The answer lies in your product or service’s value proposition. You have a poor onboarding process. More customers = more revenue.

Acquisition 59

Acquisition Scale Strategy Software Review 59

ProfitWell

MARCH 27, 2020

This is especially true for software products, including SaaS, which can have a steeper learning curve than other products. Lower churn - A customer who doesn't make frequent use of your software is more likely to cancel their subscriptions than one who sees continuous value from it.

SaaS 67

SaaS Systems Review Software Review Marketplace as a Service 67

Casey Accidental

FEBRUARY 20, 2018

My role as an advisor to Greylock’s portfolio companies allows me to work with many different types of businesses: consumer social, marketplaces, SaaS, etc. It should actually be the guiding light for most subscription software businesses. In other words, very similar advice to what is a successful onboarding ?

Payments 70

Payments Revenue VP of Engineering Payment Methods 70

Point Nine Land

MARCH 10, 2020

A strategic analysis after evaluating multiple service marketplaces Over the past few years, I’ve come across a huge number of service (or labor) marketplaces: the countless Uber for X companies, the marketplaces for lawyers, therapists, cleaners, architects, construction workers; you name it. Sounds complicated?

Marketplace as a Service 59

Marketplace as a Service Strategy B2C Systems Review 59

Chart Mogul

JUNE 23, 2022

In the SaaS world, that means the consumer-facing apps & marketplace SaaS have a tougher time ahead. What was last year’s “inventory shortage” is quickly turning to be an “inventory glut” as companies that double-ordered inventory hoping to get more stuff through and satisfy consumer demand suddenly face less robust consumer spending.

SaaS 52

SaaS DevOps as a Service Marketplace as a Service Forecasting 52

Baremetrics

OCTOBER 24, 2021

Before we jump into the benefits of combining Baremetrics with Stripe, we’ll take a quick look at what Stripe is, and the advantages of using Stripe as your payment processor. Baremetrics monitors subscription revenue for businesses that bring in revenue through subscription-based services. Table of Contents.

Payment Services 97

Payment Services Payment Features Payment Methods Payments 97

Payrix

JANUARY 30, 2024

Checking all the boxes How Payrix is helping the leader in self-storage operations software unlock value for customers. Storable , the leading provider of all-in-one software for the self-storage industry, has a vision for its payments solution that is reminiscent of the industry it serves. They’re not technologists.

Payment Services 130

Payment Services Payments Merchant Services Payment Solutions 130

Stax

DECEMBER 27, 2023

Moreover, many merchant accounts today come bundled with a payment gateway, another crucial component of the online payment process that streamlines transactions and protects against fraudulent activity. A merchant account refers to a business bank account that allows businesses to accept electronic payments for goods and services.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

SmartKarrot

JANUARY 25, 2022

The critical nature of software for business growth is a key reason for the exceptional growth of Software as a Service (SaaS) companies in recent times. BugHerd provides top-notch services for bug tracking and website feedback. Campaign Monitor offers a subscription-based pricing model. EarlyBirds.

SaaS Payments 10

SaaS Payments Payment Services Payment Methods Marketplace as a Service 10

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. How you can tailor onboarding to customers. How does Ryan think about the relationship between the two? Missed the session?

Sales Hiring 139

Sales Hiring Sales Recruiting Scale Software Review 139

Point Nine Land

JUNE 11, 2020

Marketplaces in their early stages generally lack the liquidity to be relevant enough for the supply side, they are not a priority. To overcome this, marketplaces generally need to find ways to initially hack the supply side. Large suppliers are often reluctant to work with small marketplaces that lack credibility.

Scale 73

Scale Marketplace as a Service B2B Scaling 73

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. SaaS as we already understood is a software as a service. Most of the saas businesses are based on the subscription model.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

SaaSOptics

APRIL 7, 2022

A free trial is often seen as the quickest way to get customers signed up and using a SaaS product/service, but it comes with several strings attached. SaaS companies commonly implement this in two different ways: Free Trial: Users only have access to the product/service for a limited time (e.g. New users can easily onboard themselves.

Business Model 74

Business Model Payment Features Business SaaS 74

Unbounce

JUNE 16, 2020

These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. These partners resell your product and benefit from offering ongoing services, usually on a retainer basis. It can take a while to recruit the right partners and onboard them effectively to start producing results. Reseller Programs.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

BetterCloud

MAY 25, 2023

The rapid growth of SaaS adoption, expansion of the SaaS marketplace, need for cost optimization and efficiency, lack of visibility and governance, security and compliance concerns, and an increasing business focus on ROI and value optimization are all driving the increased importance of managing SaaS expenditure.

Outsourcing Services 52

Outsourcing Services Marketplace as a Service Management SaaS 52

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps.

Payments 125

Payments Merchant Services Payment Solutions Payment Services 125

Totango

MAY 1, 2020

Retaining existing customers is especially important during uncertain economic times, when fewer new customers may be signing on with your service. That’s why customer retention management software is a vital component of your retention strategy. What Are the Benefits of Customer Retention Management Software?

Retention 62

Retention Software Management Marketplace as a Service 62

SaaStr

JUNE 10, 2020

We’re looking at everything we do from software to people. And if you’re at HR, how do you optimize onboarding? We saw McDonald’s, they started separating their arches and really trying to do public service announcements around social distancing. It’s a competitive marketplace. And we did that.

Travel 185

Travel Marketing Scale Outsourcing Services 185

All that Saas

JULY 8, 2021

In this roundup, we are going to talk about some of the best email marketing services and software on the market for effective delivery, automated marketing, and increased outreach & sales. After thorough research, we have hand-picked the top email marketing software to help you make the right choice. Twilio SendGrid.

Software Review 52

Software Review Marketing Software Scale 52

Chart Mogul

SEPTEMBER 15, 2023

No Wait, of Course That Is the Single Most Important SaaS Metric by Jason Cohen, A Smart Bear The purpose of a metric is to be a tool in service of your goals, timeline, size, circumstance, even philosophy, not as a master you are thoughtlessly obligated to obey. Source SaaS Metrics 2.0:

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Sales Hacker

APRIL 6, 2022

Sales teams often struggle with configuration of price quotes when dealing with complex products or services or large product catalogs. With Configure Price Quote (CPQ) software , companies of any size can achieve scale and overcome the above obstacles. What is CPQ? CPQ stands for Configure Price Quote.

Scale 93

Scale Software Review Marketplace as a Service Outsourced Development 93