Valuize Consulting

DECEMBER 20, 2023

2023: A Year Of Accelerated Evolution In 2023, rapid technological innovation and shifting market dynamics have profoundly impacted B2B technology companies. But, with a strategic blend of people, technology and processes for your Digital Customer Success program, you can create operational efficiencies that elevate your customer experience.

Scale 52

Scale Operational efficiency. Customer Success Innovation 52

Blulogix

FEBRUARY 21, 2024

Look for platforms that offer scalability to handle increasing transaction volumes and the flexibility to adapt to new business models, markets, and pricing strategies. and third-party services is crucial for maintaining data consistency and operational efficiency.

Payment Features 52

Payment Features Underperforming Technical Team Operational efficiency. Technical Review 52

Blulogix

FEBRUARY 19, 2024

Navigating the Evolution of Monetization By BluLogix Team By Inga Broerman, VP Marketing for BluLogix In the ever-evolving landscape of digital commerce, the approach to business monetization is witnessing significant transformation. I am Inga Broerman, the VP of Marketing at BluLogix. The market today demands agility and foresight.

B2B 52

B2B Subscription Payment Features Operational efficiency. 52

Blulogix

FEBRUARY 20, 2024

Key Technological Innovations Driving Agile Monetization Cloud Computing: The cloud offers scalability and flexibility, allowing businesses to adapt their monetization models as they grow and as market demands shift. Enabling Agile Monetization Through Advanced Platforms appeared first on BluLogix.

Payments 52

Payments Payment Services Artificial Intelligence Technology 52

Blulogix

APRIL 7, 2024

From accurately calculating charges for varied subscription models to efficiently generating and delivering invoices, businesses face numerous hurdles that can impact both operational efficiency and customer satisfaction.

Payment Features 52

Payment Features Payment Services Subscription B2B 52

Valuize Consulting

JULY 13, 2022

The Science & Art Of Customer Success Operations. Continuous changes in technology stacks, market dynamics, pricing models, and economics are constantly threatening your ability to deliver consistent and optimal customer value. What are your Net Retention, Gross Retention and Renewal Rate targets?

Interviewing 52

Interviewing Engineering Scale Revenue 52

SaaStr

MARCH 7, 2023

Some other strategies for creating a more efficient go-to-market are: Adjusting pricing and contract terms with customers. Companies are giving price breaks this year to reduce churn and increase retention, with the caveat that it might go up next year. Incentives for multi-year contracts are another tactic.

Outsourcing Services 169

Outsourcing Services Scaling Venture Capital Forecasting 169

Stax

MARCH 6, 2024

As the business landscape continues its unstoppable evolution, the necessity for operational efficiency and innovation becomes even more pronounced. Physical and eCommerce product subscription businesses are expected to make up 45% of the market’s value. Mobile apps make up 53%, and the SaaS market is worth $152 billion.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Payrix

APRIL 2, 2024

By aligning these services with your core payment solution, you can amplify your value proposition in the market and foster long-term customer loyalty. The key lies in understanding the specific needs and preferences of your target audience and tailoring your value added services accordingly. Think about just simple things in your life, Ian.

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

User Pilot

FEBRUARY 4, 2023

To stay ahead of the competition and drive customer retention , feature adoption, etc, you need to systematically build strategic initiatives and complete them. You can use examples of strategic initiatives in your SaaS business to improve customer retention rates and drive feature discovery.

Development 98

Development Scale Retention Onboarding 98

Subscription Flow

FEBRUARY 14, 2024

Salesforce is considered the hottest CRM in the SaaS market by many owing to the sheer breadth and effectiveness of its features. Salesforce can assist you in attracting new members, growing your revenue, and improving member retention, satisfaction, and loyalty. Why is it such a popular CRM in 2024?

Payment Features 52

Payment Features Payment Solutions Payments SaaS Payments 52

Blulogix

FEBRUARY 22, 2024

As these sectors continue to evolve, the importance of end-to-end integration, automated order activation and provisioning, and efficient data mediation and rating becomes increasingly apparent. This blog post delves into why these elements are indispensable for digital service providers aiming to thrive in today’s market.

SaaS 52

SaaS B2B Operational efficiency. Pricing 52

Stax

JANUARY 3, 2024

In fact, mPOS systems are gradually gaining market share from the fixed cash-register-style POS market. Come 2030, mPOS is on track to share the market equally , and it’s clear to see why. Businesses using mPOS solutions are better-positioned to adapt to future market changes. They’re no longer just for SMBs.

Point of Sale 88

Point of Sale Payment Solutions Payment Methods Payment Services 88

Chart Mogul

SEPTEMBER 6, 2023

You’re likely tracking all your global metrics to keep apprised of your business’ performance – ARR, churn, LTV, retention rates, etc. Segmentation allows you to peel the onion layer by layer to … You’re likely tracking all your global metrics to keep apprised of your business’ performance – ARR, churn, LTV, retention rates, etc.

Revenue 52

Revenue Churn Pricing Operational efficiency. 52

Blulogix

MARCH 8, 2024

Customer Trust and Retention: Transparent and accurate billing, tailored to the specific needs and agreements of B2B customers, fosters trust and satisfaction, which are crucial for long-term retention.

B2B 52

B2B Subscription Payment Features Operational efficiency. 52

Blulogix

JANUARY 21, 2024

Benefits of BluIQ's Billing Transparency Implementing BluIQ’s transparent billing approach can yield several advantages for businesses: Improved Customer Relationships: Transparent billing fosters trust and enhances relationships with customers, leading to higher retention rates.

Payment Features 52

Payment Features Subscription Systems Review Operational efficiency. 52

Blulogix

OCTOBER 11, 2023

To thrive in this dynamic environment, MSPs must continually seek ways to enhance operational efficiency, reduce costs, and maximize profitability. Faster Time-to-Market Launching new offerings or price plans can be a lengthy process without the right mediation engine. A shorter time-to-market indicates increased agility.

Engineering 52

Engineering Management Technical Review Software Review 52

Blulogix

JANUARY 24, 2024

Customer Retention: Consider the impact of enhanced customer experiences on subscriber retention rates. Competitive Advantage Efficient billing processes can give you a competitive edge, helping you win and retain customers in a crowded market.

Subscription 52

Subscription Payment Features Systems Review Customer Lifetime Value 52

Blulogix

JANUARY 6, 2024

In today’s competitive market, businesses are constantly seeking ways to grow and remain profitable. Benefit: Faster time-to-market and revenue realization. Channel Management Efficient channel management capabilities empower you to manage and support your channel partners effectively.

Payments 52

Payments Subscription Payment Features SaaS Payments 52

BetterCloud

JUNE 16, 2022

By using a well-known market research panel, we surveyed 413 IT professionals who work at organizations that use SaaS for at least 25% of their enterprise applications. Zero-touch automation is critical to IT’s career development, IT employee experience, and retention. First, it’s increasingly necessary for IT employee retention.

Underperforming Technical Team 59

Underperforming Technical Team Operational efficiency. Innovation Retention 59

Blulogix

FEBRUARY 9, 2024

Customer Satisfaction: Fair and transparent billing practices are key to customer satisfaction and retention in subscription models. Operational Efficiency: Automating data mediation and rating processes reduces manual errors and operational costs. Your chosen platform should scale seamlessly to accommodate this growth.

Data 52

Data Scale compliance B2B 52

ChurnZero

JUNE 12, 2020

Today, you’d be hard-pressed to find a high-velocity Sales, Marketing, or Product team without a designated operations function. Beloved by their tactical peers, operations brings needed order and logic to busy, results-oriented teams. They focus on how to get things done faster, better, and more efficiently.

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80

Subscription Flow

APRIL 3, 2024

By controlling one cost for accessibility to both formats, operational efficiency is maximized while administrative complexity is reduced. Offering value-packed bundles of subscription on affordable rates are offered, which increases customer retention—a critical factor in maintaining revenue in the current media environment.

Payment Solutions 59

Payment Solutions Payment Services Payment Methods Payments 59

Intercom, Inc.

MARCH 28, 2018

Many businesses look at customer support through the lens of their bottom line, and they look to drive support costs down in two ways: Drive operational efficiency – e.g. improve team productivity, offer self-service support. This in turn will improve our conversion and retention rates, thus driving growth in our business.

Revenue 213

Revenue Customer Support Onboarding Operational efficiency. 213

Stax

JANUARY 29, 2024

Efficiently manage payments and invoicing processes, reducing manual errors and enhancing overall operational efficiency. Minimize revenue leakage by efficiently managing failed payments and subscription renewals with proactive dunning management in your billing platform.

Stax 88

Stax Payments Payment Services Payment Features 88

How To Buy Saas

MARCH 19, 2024

In delivery operations, efficient route planning can represent the deciding moment for your business’s prosperity. With the rise of software-as-a-service (SaaS) solutions, organizations currently approach powerful route-planning tools that can smooth out their operations, decrease expenses, and improve consumer loyalty.

Merchant Services 40

Merchant Services AI Search Business SaaS 40

Valuize Consulting

JUNE 9, 2022

With only a Director of Operations who answers to your VP of CS, you have no one to focus on the strategy driving your CS Operations, the engine that powers your entire Customer Success organization. From an investment standpoint, hiring a Senior CS Operations Leader provides exceptional ROI. They Drive Economic Growth.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

User Pilot

OCTOBER 8, 2021

Retention shows you the percentage of customers who stick around relative to the first time they used your product. This suggests that these users selected a next step that hadn't been pre-defined in Pendo by the dummy product marketing team. Pendo Analytics Feature #4: Retention. 15% were untagged. Feature Clicks.

Software Review 98

Software Review Systems Review Onboarding Retention 98

FastSpring

JULY 16, 2019

One of the best ways to reduce costs and decrease time-to-market is to use a SaaS-friendly billing system. Implementing a recurring revenue model helps increase customer retention, improve checkout experience and grow customer loyalty — and at the same time helps to reduce your operating costs by automating payment processing.

Payment Methods 73

Payment Methods Payments SaaS Payments Payment Services 73

Valuize Consulting

OCTOBER 28, 2021

Enterprises need to invest in the right team, technology and resources to achieve sustainable growth that drives Net Dollar Retention. . Leverage & Amplify Your Marketing Resources. While this approach is suitable for Marketing, Customer Success (CS) should not emulate and rely solely on Marketing content.

Scale 52

Scale Engagement Scaling Technical Advisors 52

Subscription Flow

FEBRUARY 2, 2024

This blog post outlined the ways in which these integrations increase client communication, task management, and operational efficiency. In a competitive market, this integration strategy is essential for companies looking to maximize productivity, streamline processes, and satisfy customers.

Payments 59

Payments Payment Services SaaS Payments Payment Features 59

Valuize Consulting

DECEMBER 22, 2021

Today, businesses need to continuously deliver outcomes and prove their value if they want to drive greater retention and expansion revenue. In order to drive industry-leading retention and reduce churn , Sales needs to acquire the right customer for your organization’s unique offerings. Is Your Selling Motion Driving Optimal Value?

Customer Success 52

Customer Success Sales Retention Operational efficiency. 52

InsightSquared

AUGUST 14, 2019

Using more advanced machine learning programs and through the input of historical and transactional customer data, these programs help build propensity models for sales forecasting, customer acquisition, and retention strategies. Using data in decision-making processes over time can have insurmountable effects on a sales team’s success.

AI 91

AI Artificial Intelligence Sales Recruiting Forecasting 91

ChurnZero

MAY 20, 2021

In this preliminary phase, you’re still likely trying to reach product-market fit, you can count your customers on two hands, and you have a good sense of your customers’ satisfaction with your service despite not having any formal surveying. Traits: Product-market fit. $6M Pre-Build Phase. You don’t know why your customers churn.

Customer Success 90

Customer Success Payments Payment Services Scale 90

OpenView Labs

MARCH 10, 2019

Focusing on Customer Success from the very early days of Typeform has been instrumental in improving both retention and acquisition, and has played an important role in our overall achievements. The challenge was retention. Focusing on retention kills two birds with one stone. Segmentation.

Scale 69

Scale Customer Success Scaling Sales Hiring 69

SaaStock

MARCH 20, 2019

Botify offer a unified, data-driven, and user-friendly marketing suite that combines technical SEO, content, and real rankings. SEMrush is an online visibility management and content marketing SaaS platform that helps businesses get measurable results from online marketing. Founders: Dwight Merriman, Eliot Horowitz, Kevin Ryan.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

CustomerSuccessBox

APRIL 18, 2019

and send this data into Destinations (SaaS tools, internal databases or queues, or a data warehouse) to perform analytics, run marketing campaigns and much more. Customers use Segment Sources to collect all data across all their properties (web, mobile, CRMs, email etc.)

Customer Success 40

Customer Success Operational efficiency. B2B Mobile 40