SaaStr

JANUARY 4, 2022

. $500k+ deals make up half their revenue, and $1m deals 37%. $500k+ deals made up 41% of Braze’s revenue in 2021 and 2020, and $1m+ deals grew to 37% of their revenue, up from 25%. Still, Braze isn’t overly concentrated, with no customer being over 5% of their revenue. Invest in customers for life.

New CTO 66

New CTO CTO Software Review B2B 66

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Revenue growth rate : This measures the rate at which the company’s revenue is growing over a specific period. A higher revenue growth rate generally indicates positive business performance.

Sales Hiring 95

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 95

OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. R&D Spend as a % of Revenue Benchmarks. A view of new revenue for every R&D dollar invested further reinforced the correlation of R&D investment to growth. .

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

SaaSHolic

MAY 5, 2023

The speakers believe that the next 10 years will be better for the region, with opportunities for investment in various industries using technology to solve problems. Latin America has interesting characteristics that make it a viable place for investment, including a high level of internet penetration and social engagement.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

SaaStr

NOVEMBER 11, 2019

When the company was first founded, two of its co-founders, Wade and CTO Bryan were freelancing on web projects and soon noticed a pattern around their clients who were asking for more and more integrations built from one app to another This is where the idea for Zapier was born. Hear how you can turn your SaaS Startup into an army.

Payment Services 101

Payment Services CTO Hire Payments New CTO 101

FastSpring

DECEMBER 22, 2020

On average, our customers’ revenue grew by nearly 20% relative to 2019. We dramatically increased our investment in product development. With this new investment, we are already increasing our pace of innovation and have a very exciting roadmap of things to come over the next 12 months. We acquired SalesRight.

Payment Methods 91

Payment Methods Payment Services Payment Solutions Payments 91

Frontegg

OCTOBER 14, 2020

Frontegg provides a set of pre-built, essential SaaS product capabilities that easily integrate within any new or existing SaaS application. Before AWS, engineering teams had to scale their own infrastructure. Katie Costello, Meghan Rimol: “Gartner Forecasts Worldwide Public Cloud Revenue to Grow 17% in 2020”.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Intercom on Product: Keeping the momentum going as you scale.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

APRIL 4, 2019

You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. And the same customer challenges that we were being presented, which was: How do you scale? In the last two years there have been so many new services around security, around machine learning that literally did not exist.

Cloud 170

Cloud Scale Trends Machine Learning 170

Point Nine Land

APRIL 9, 2021

Having invested in 9 B2B marketplaces and gathered data from 20+ different investors, here are our findings on what it takes to raise money in 2021 for B2B marketplaces. A technical co-founder or CTO is always a great-to-have at this stage and becomes a must-have as the business scales beyond seed. Market Characteristics ??

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

SaaStr

SEPTEMBER 26, 2019

Gaetan Gachet : All right, so usually the way I start this session is I ask the crowd which revenue stage they’re in. So when I joined we’re pretty much pre-revenue. I looked back at our investment memo, it was a 2K ACV when Jason invested after Y-C. One and 10? Okay, cool. Laura Bilazarian : Yeah.

Scale 138

Scale Sales Hiring Sales Recruiting Technical Advisors 138

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 187

Scale Enterprise Scaling Sales Hiring 187

SaaStr

DECEMBER 3, 2020

What was Sam’s biggest lesson from scaling the sales team at Dropbox? Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Does it have to be tied to a number related to revenue? Bret was formerly the CTO at Facebook. How should the success of marketing be measured?

Scale 182

Scale Sales Hiring Sales Recruiting Sales 182

ProfitWell

DECEMBER 6, 2019

Your top subscription news. What’s the return on investment of your mom? If we succeed, the benefits go beyond retaining revenue: successful customers spread positive word of mouth which makes it easier to attract more customers. Plus, the Product Marketing Alliance drops the Product Marketing Salary Survey. Your mom has an ROI.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. You can use them the next time you need to convince your manager brand investment makes sense.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. It can be hard to convince PE firms to invest in the customer. How did you get your PE colleagues to invest in the customer experience? You run the gamut.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Unbounce

JUNE 24, 2020

I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. Today, customer recommendations are a very small portion of Amazon’s total investment in AI. Yosem Reichert-Sweet, CTO, Unbounce. billion in costs, and generate over $112 billion in revenue.

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

Outseta

OCTOBER 15, 2018

Investment funds like Indie.VC The fact of the matter is there are countless ways that you can choose to build your business, and even amongst this new flock of independent SaaS companies there are significant, deliberate differences in the approaches these companies have taken. in 2014 - 60% of which came from Collaborative Fund.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SaaStr

JANUARY 4, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. What’s your most recent disclosed investment? What’s your most recent disclosed investment? What’s your sweet spot for investing — check size, stage, type of deal?

Management 246

Management CTO Hire New CTO AI 246

Chargify

OCTOBER 4, 2017

It provides metrics month-over-month on critical data such as the number of customers, revenue, and lifetime client value.”. Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Move Faster & Scale Successfully. Uri Foox, Founder, Zoey.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

SaaStr

JANUARY 10, 2020

At what scale does that become impossible? With more companies launching and thriving outside of Silicon Valley, regions such as ‘Silicon Slopes’ in Utah and ‘Silicon Alley’ in New York City are gaining traction within the startup scene. * Does Bob agree with the notion that channel sales have completely died in the world of SaaS?

Sales Hiring 133

Sales Hiring Scale Outsourcing Services CTO Hire 133

SaaStr

OCTOBER 25, 2023

You’re not building a product or getting any new customers. Q: What are the Odds of Success for a Startup to Hit $100M in Revenue? When Lemkin started investing ten years ago, his first five early-stage investments were wildly successful. Talkdesk is worth $10B, and he invested when it was just five people.

Scale 263

Scale Sales Hiring AI Sales Recruiting 263

SaaStr

JANUARY 17, 2020

What can they do to enforce a sense of urgency when signing new clients? 300: When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. And second, just last week he started an incredibly exciting new opportunity with his new company. Harry Stebbings: Totally.

CTO Hire 136

CTO Hire compliance Scale Startup 136

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 150

New CTO Sales Hiring B2C CTO Hire 150

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

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Part-Time VPE Technical Cofounder CTO Hire New CTO 246

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. It’s too much to learn on the fly for most new VPs of Sales.

CTO Hire 202

CTO Hire Sales Recruiting Sales Hiring Scale 202

SmartKarrot

FEBRUARY 16, 2022

Casey Winters is a growth and SaaS marketing expert who has transformed how startups grow and scale into large companies. Chris’s posts can be pretty useful if one is looking to scale their SaaS product and make the most of their launch. One of the top SaaS influencers is Dharmesh Shah , co-founder, and CTO of HubSpot.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SaaStr

SEPTEMBER 18, 2020

They’ve invested in all of these other businesses. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR. So number six, thinking you’re getting away with under investing in management, up scaling in HR. We all under invest.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 221

Payment Methods Merchant Services Scale Payments 221

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. And we were doing great in revenue. We doubled revenue every year since 2015. I do grocery delivery.

Merchant Services 87

Merchant Services Payment Methods Payments Payment Solutions 87

SaaStr

MAY 2, 2019

And then it was just a matter of, okay, make sure that it works, make sure that it scales, then very important not to forget, make sure that people buy it, that they know how to find you, you know. And then the sale will commence as far as the people and this was, we were multiple millions of dollars of revenue until I took the first call.

Scale 152

Scale Business Sales Hiring CTO Hire 152

Sales Hacker

OCTOBER 13, 2020

Instead, there’s one continuous streamlined customer-centric journey, leveraging the next generation of artificial intelligence, Outreach allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time enabling personalization at scale previously unthinkable.

Marketplace as a Service 94

Marketplace as a Service CTO Hire Sales Recruiting Data 94

SaaStr

APRIL 16, 2019

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. The catch was he had just moved his family four kids to New York city. We had no New York city presence. I had my CTO and everyone would be like, “You can’t do this.

CTO Hire 159

CTO Hire Travel Underperforming Technical Team CTO Coach 159

SaaStr

MARCH 3, 2020

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. So it could be anybody. They don’t have an agenda. That’s your ideal.

Sales Hiring 165

Sales Hiring Sales Recruiting Scale CTO Hire 165

Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. You need to invest at least a year or even two years. If you work in B2C or e-commerce, you optimize that Add to Cart flow like crazy because that is your revenue. You need a lot of education. That will never work.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Show Agenda and Timestamps.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

FEBRUARY 28, 2020

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. How does this requirement change as the company scales? How does Karl think about doing this at scale? What works?

Sales Hiring 220

Sales Hiring Scale CTO Hire CTO Coach 220