Casey Accidental

NOVEMBER 13, 2019

As someone who has spent a lot of time building marketplaces in my career, a curious thing has happened over the last couple years. Founders have started reaching out asking for help converting their SAAS or SAAS-like business into a marketplace. I’ve helped their business, but they’re asking for help driving more customers.

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

SaaStr

JUNE 15, 2020

Tomorrow as part of Algolia’s SaaS Expert series I’ll be talking about scaling top SaaS companies. Come join us for an open discussion on how to scale faster and better here ! Register here: [link] pic.twitter.com/E8LmXuEYge. Do you know what companies the SaaS industry is increasingly relying on?

VP of Engineering 134

VP of Engineering Marketplace as a Service Scale SaaS 134

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

SaaStr

AUGUST 29, 2022

10 Lessons Learned Scaling to $1B Valuation with Drift’s Co-founders : Reaching unicorn status is nice validation, but the luster fades when founders can’t navigate the hidden challenges that come with uncharted territory. Scaling Revenue in 2022: What’s the Same and What’s Different? What Could Possibly Go Wrong?

Scale 254

Scale Sales Hiring Marketplace as a Service B2B 254

Intercom, Inc.

JULY 11, 2019

If you’re a leader, he says, don’t try to scale your job. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Customer service as a model for growth.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Neil Patel

DECEMBER 2, 2020

Thankfully, there’s recruiting software that helps you do precisely that and then some. With so many recruiting software options to choose from, the problem is that it quickly becomes an overwhelming choice to make. No one wants to invest in tools that aren’t entirely useful to their process. You’re hardly alone in that camp.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

SaaStock

JANUARY 25, 2019

Trailblazing through their home continent, venturing successfully onto the world stage or changing from on-premise software to SaaS, these companies could have a postal code in any SaaS hotspot in the world. ContaAzul was acquired by the collaborative software platform Wabbi Software S.A. CEO : Vinicius Roveda Goncalves.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

OPEXEngine

OCTOBER 5, 2021

Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations. Sticky after all. the ability to offload more IT tasks to a remote vendor.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

CustomerSuccessBox

JUNE 20, 2022

Let’s try to understand every aspect of Customer Success Software. What is a Customer Success Software? A customer succes software is specialized software that takes the customer data from your existing tech stack to provide you with a 360-degree view of your customers and their account health. Turn down the churn rate.

Artificial Intelligence 52

Artificial Intelligence Customer Success Software Payment Features 52

How To Buy Saas

MARCH 23, 2024

CRM software helps sales and service teams to satisfy and retain customers easily. There are two popular brands used in the CRM and customer service space – Zendesk vs Freshdesk. What is customer relationship management (CRM) software? It equips the sales, marketing, and customer service teams with the necessary tools.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Scale 52

Neil Patel

NOVEMBER 9, 2020

That’s an expensive mistake if you make the wrong investment. Instead, larger tech companies like Twitter and Pinterest are making investments in small startups. Over the last couple of years, there have been clear trends in why big companies are choosing to invest in these small teams and use them as part of their growth strategy.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

FastSpring

DECEMBER 18, 2020

It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. If a product or service is being sold online—regardless if the sale itself happens through a sales-rep assisted process, online shop, or platform—it’s considered B2B ecommerce.

Payment Methods 147

Payment Methods B2B Outsourcing Services Payment Services 147

SaaStr

SEPTEMBER 12, 2019

Congratulations you’ve built a product that’s proven itself in the marketplace! So how can you leverage that product’s success to obtain the valuation and funding you need to scale? Now I’m investing in that. I enjoyed that weird dynamic of trying to impress them and get them to invest in my company.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

OPEXEngine

FEBRUARY 22, 2022

Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. Being “stuck in the middle” drives SMM SaaS companies to invest in one of two strategies. Direct Sales.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

FastSpring

APRIL 7, 2022

Learn more about how FastSpring helps SaaS and software companies collect and remit taxes globally or localize and accept global payments. How Messente scaled with no funding. They also noticed a lack of transparency and efficiency in the services that were being provided at the time and decided to fix that problem.

SaaS Payments 118

SaaS Payments Technical Advisors Payment Services Payments 118

Sales Enablement, SaaS and Growth

MARCH 23, 2020

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Economies of scale.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Chargify

SEPTEMBER 3, 2019

At first glance, your choice of billing and subscription software might not seem super important. Many SaaS entrepreneurs don’t spend much time considering which billing software will fit their needs for the long-term. At first glance, it might seem like SaaS companies have similar billing needs as other subscription services.

Payment Solutions 73

Payment Solutions Merchant Services SaaS Payments Payments 73

Tom Tunguz

AUGUST 2, 2016

Historically, channel distribution has been reserved for the most expensive software and hardware. Many start by following self-service distribution models as a route to market, which have served as the de facto standard for helping cloud businesses grow. Modern companies are born in the cloud, and independence is in their DNA.

Outsourcing Services 111

Outsourcing Services SMB Acquisition Scale 111

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. FULL TRANSCRIPT BELOW.

Software Review 190

Software Review Scale Technical Review SaaS 190

FastSpring

MARCH 27, 2023

We’re enterprise software for a new category called LearnOps. Cognota didn’t necessarily start as a software business. And I just started a consulting business, it was a service business. They wrote it in a way like the software existed, and it didn’t yet we didn’t even have one code of software yet.

Payment Solutions 91

Payment Solutions Payment Services SaaS Payments VP of Engineering 91

ChurnZero

DECEMBER 14, 2023

In a sense, it was originally more like a lead generation service, or marketplace for barbershops. The company decided they had to build a more complete software product to be successful. We were like ‘no, no, no, we just spent the last three months building this software, you can’t’ [close the business]” said Dave.

Payment Solutions 52

Payment Solutions SaaS Payments Payment Methods Scale 52

OpenView Labs

FEBRUARY 3, 2022

Software companies are hiring significantly more than ever before. The market need for SaaS products has exploded and investment in SaaS companies has accelerated, requiring more talent to grow and scale. You may want to consider investing in an internal recruiting function earlier than you originally anticipated. .

Sales Hiring 82

Sales Hiring Sales Recruiting Scale Startup 82

SaaStr

NOVEMBER 6, 2019

For startups creating categories, the value of dominating a market while scaling can result in operational benefits as well. Customers of category creators benefit from a company in the marketplace seeking to help them solve complex problems, get promoted and self-actualize in their own lives and career journeys. Here’s why: Budget.

Scale 111

Scale Sales Recruiting Marketplace as a Service Forecasting 111

User Pilot

OCTOBER 26, 2023

These initiatives can take many forms, like introducing new products, expanding into new markets, or increasing investment in innovation to gain a technological edge over the competition or expand the product range. It involves selling more of a business’s existing products or services to its current market.

Acquisition 105

Acquisition Scale Marketplace as a Service Onboarding 105

OpenView Labs

JANUARY 13, 2022

Product-lead growth continues to be one of the best ways to rapidly scale a software company, and best practices are increasingly shared and understood. One of the most important changes sparked by the subscription economy, and the move to software as a service, has been the shift from customer support to customer success.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

OPEXEngine

MAY 18, 2021

SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace. Growth Stage – Scaling the Business, and . The growth stages are defined as: Early Stage – Product/Market Fit Stage, .

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Mike Kamo, Founder and Global CEO, NP Brands, is a leader in building, managing, and scaling businesses. NP Digital Marketing Services. and around the world.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

Neil Patel

APRIL 22, 2021

Advanced ad targeting capabilities means access to high-converting consumers who are more interested in the products or services you offer. Nearly half (48 percent) believe data is the driving force behind their programmatic investments and strategies. 5 Programmatic Buying Software Options. More Transparency.

Scale 117

Scale Artificial Intelligence AI Search Advertising 117

FastSpring

MAY 20, 2019

Having an in-house solution means your company invests resources into building an ecommerce solution for use exclusively within your organization. It’s possible that you can’t afford to use an outside agency, particularly if you’re not going to see an immediate return on your investment for their services.

Outsourcing Services 69

Outsourcing Services Payment Methods Payment Solutions Outsourced Development 69

Intercom, Inc.

DECEMBER 13, 2018

Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. What’s your differentiator? Different visions for different products.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

Casey Accidental

OCTOBER 27, 2020

In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. This builds on the first essay in the series of how there has been an increase in interest of SAAS-like models interested in becoming marketplaces over time.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

FastSpring

DECEMBER 18, 2018

FastSpring Received Major Investment from Accel-KKR. Accel-KKR’s investment and on-going support will enable us to build a world-class ecommerce platform that powers billions of dollars in transactions and connects people globally in one digital economy. I’m excited to share some of the major highlights below: 1.

Marketplace as a Service 63

Marketplace as a Service Sales Hiring Scale Leadership 63

OpenView Labs

DECEMBER 16, 2019

And according to Gartner , by the time 2021 hits, the software industry will have grown another $113 billion. So if scaling your sales organization is a priority in 2020, here are the things you need to be aware of to make sure you do so successfully. They want to feel like you’re invested in their success.

Sales Recruiting 53

Sales Recruiting Sales Hiring Scale Trends 53

OpenView Labs

APRIL 13, 2020

In the last decade, a few major things have happened: Emergence of new platforms with incredible scale (from Facebook to TikTok). Are there marketplace dynamics? Looking at things from a different angle, imagine if a new social platform is emerging (like TikTok) with huge scale and many of your target users.

Systems Review 98

Systems Review Technical Advisors Scale Technical Review 98

ChurnZero

FEBRUARY 1, 2019

Leading a team of innovators and experts in their Customer Success, Professional Services, and Support organization, Amanda’s goal is to ensure that every customer optimizes the business impact of Lucidworks search and analytics deployments. “My You can find and follow Chris on LinkedIn. . We are thrilled to have Francesca join team IZEA.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

Andreessen Horowitz

MARCH 11, 2024

Furthermore, a shift to mobile and live service games means that content development is never truly done – a successful game launch quickly turns into a content treadmill to release monthly updates and DLC / expansion packs to retain players.

Outsourcing Services 91

Outsourcing Services Investment Outsourced Development Marketplace as a Service 91

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. Uber is a classic marketplace company. It’s a two-sided marketplace. You had town car services before. Rather than paying tuition, students agree to pay a percentage of their income once they are employed and making over $50,000 a year.

Acquisition 145

Acquisition Software Review Payment Methods Marketplace as a Service 145