OPEXEngine

FEBRUARY 1, 2022

It becomes the system of record, even more so today than the CRM or the back-end ERP, because it has the most real-time, accurate, and up-to-date information on the revenue lifecycle. Measure what matters and invest appropriately. When in hypergrowth, the focus is and should be on revenue growth with healthy unit economics.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

SaaSOptics

MAY 19, 2022

Not only is it one of the main drivers of revenue growth for early-stage companies, but it’s a primary goal for SaaS businesses across market stages. More customers = more revenue. Again, corresponding variables such as customer acquisition cost ( CAC ) and customer revenue all tie back to your acquisition strategy.

Acquisition 59

Acquisition Scale Strategy Software Review 59

OPEXEngine

JANUARY 14, 2020

Price/Revenue Ratio. Source: SEC filings – weighted average by company revenue. Many factors drive the high-growth of SaaS companies, including higher market adoption of SaaS and the structural advantages of the recurring subscription revenue model – see Why SaaS Companies Grow Faster.

SaaS Payments 59

SaaS Payments SaaS Scale Customer Lifetime Value 59

Totango

JANUARY 10, 2019

Success in the customer-centered economy can be a lot to wrap your arms around, especially for large enterprises with multiple brands or complex market segments. You’re an expert at providing the quality SaaS and subscription products your customers love. And you should only invest in the very best.

Engagement 63

Engagement Growth Hacking Enterprise Forecasting 63

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. Across markets, companies were “taking big data sets and visualizing them in interesting ways to create user experiences.” And I was one of the first revenue employees at Zillow.

Payment Methods 142

Payment Methods Marketing Payments SaaS Payments 142

The Angel VC

SEPTEMBER 16, 2013

7th DO for SaaS startups Build a repeatable, profitable sales process Sales is a very different animal depending on the stage of your company, the market segment you're going after and on whether we're talking about inbound sales or outbound sales. Don't worry about scalability yet.

Scale 153

Scale Sales Hiring Startup Sales 153

SaaStr

MARCH 8, 2024

Should it be subscriptions, usage, solutions, or something entirely different? Sandhya has been in the startup ecosystem for about 15 years, with the last two years heavily focused on investing in AI-native startups, primarily on the application and Enterprise software side. How reliable is this investment?

AI 199

AI Artificial Intelligence Pricing SaaS 199

SaaSOptics

APRIL 14, 2022

SaaS pricing is typically done on a subscription basis where customers pay a recurring monthly or annual fee to use a company’s software. The revenue gained from a fixed pricing model is easy for finance teams to recognize; however, you could easily overcharge or undercharge your customers based on their product usage.

Payments 98

Payments Pricing SaaS Payments Payment Services 98

Chart Mogul

JUNE 29, 2018

Category owners or “kings” are often lauded in the SaaS industry where they take a disproportionately large chunk of market revenue. This means that owning a category is in most cases a requirement for the level of growth and investment multiples that venture capital demands. Oh how far we’ve come. So what’s left?

Venture Capital 70

Venture Capital Scale Cloud Branding 70

User Pilot

APRIL 30, 2024

Unlike traditional marketing’s short-term, campaign-focused efforts, growth marketing uses a data-driven approach that spans the whole customer lifecycle and promotes continuous improvement. Market development targets new markets with existing products, while product development – existing markets with new products.

Underperforming Technical Team 96

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 96

Sales Hacker

NOVEMBER 15, 2017

Account-Based Everything / Revenue. Account-Based Marketing. Annual Recurring Revenue. Annual Recurring Revenue (ARR) is the value of contracted, often subscription-based revenues normalized for one calendar year. AB Testing. Account-Based Selling / Sales Development. Account Executive.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

Outseta

JANUARY 20, 2020

When I left Buildium five years later we’d grown from a start-up to a business with more than 12,000 customers and $16M in revenue. Focus on a market segment until you dominate it When I arrived at Buildium, we were selling our product only to residential property managers located in the United States. We mostly succeeded.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

ProfitWell

DECEMBER 4, 2019

And with the field having undergone a couple of “ knockout expansion years ,” with more revenue pouring into SaaS than ever, it has never been a better time for a young SaaS company. SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

FastSpring

JANUARY 8, 2019

The AOV can be calculated by dividing the total number of orders received by the total sales revenue. The operations of a business including sales tax, VAT filings, billing, order processing, and online payments. FastSpring enables global subscriptions and payments for thousands of software businesses around the world.

Payment Methods 65

Payment Methods Merchant Services Payment Services Outsourcing Services 65

ProfitWell

DECEMBER 3, 2019

Do you gun straight for the glamour (and pressure) of venture capital investment? We break down different funding options, when the time is right to be seeking investment, and what you need to really impress your investors. Venture capital is provided by firms or funds founded specifically to give investment to fledgling companies.

Venture Capital 56

Venture Capital Scale SaaS Benchmarks 56

User Pilot

JANUARY 4, 2022

Using behavioral segmentation to identify the most valuable features of your product can boost LTV , retention , and expansion revenue. Behavioral segmentation is most effective when combined with personalization marketing that can utilize that data. Conclusion. More frequent upgrades from free or low-paying users.

SaaS 93

SaaS Scale Onboarding Customer Lifetime Value 93

SaaStr

NOVEMBER 12, 2019

We had 13 million of recurring revenue, 100% year over year growth. Today, six years later, Pardot as part of salesforce.com last calendar year did 250 million of recognized revenue, so think about that. Five years to get to 13 million, bootstrapped, six years after that to get to 250 million of recognized revenue.

Sales Recruiting 161

Sales Recruiting Scale Outsourcing Services Sales Hiring 161

OpenView Labs

MAY 13, 2021

Customer segmentation is the way. What is customer segmentation and why does it matter? Also known as market segmentation, customer segmentation is the division of potential customers in a given market into discrete groups. Organization size (measured by revenue, number of employees, etc.).

Scale 60

Scale Underperforming Technical Team Technical Review Software Review 60

Outseta

MAY 8, 2020

Invest millions of dollars into growth while running your business at a loss. I can assure you that most people in the tech industry spend countless hours thinking about how to make this happen, investing only a fractional percentage of time thinking about their impact. The lack of self awareness is real.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

SaaSOptics

AUGUST 16, 2018

We discuss: How seed and Series A investment criteria differ. We were born and raised and bred serving the needs of early stage emerging and growth SaaS and subscription based businesses. The problem these companies generally face is they’re sitting in a gap in the capital market.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

We discuss: How seed and Series A investment criteria differ. We were born and raised and bred serving the needs of early stage emerging and growth SaaS and subscription based businesses. The problem these companies generally face is they’re sitting in a gap in the capital market.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

We discuss: How seed and Series A investment criteria differ. We were born and raised and bred serving the needs of early stage emerging and growth SaaS and subscription based businesses. The problem these companies generally face is they’re sitting in a gap in the capital market.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SmartKarrot

JUNE 25, 2020

It depends on month-on-month and year-on-year continued subscriptions. But once that’s done, selling and marketing are what keeps the ledgers in green. Recurring revenue from your last quarter Recurring revenue from the quarter before your last quarter Sales and marketing costs from the quarter before your last quarter .

Sales Recruiting 10

Sales Recruiting SaaS Subscription Payment Features 10

Upscope

JANUARY 23, 2021

They'll never refine and perfect the app like a more focused organisation where the investment in getting it right comes from the very top of the company. With 100 billable resources on a team at $150/hour, that’s $15k lost in potential revenue per day. Read more on Okta's numbers here. What's going to happen next?

Software Review 52

Software Review Onboarding Software Systems Review 52

Backlinkfy

JULY 30, 2019

Bootstrapping: In business, bootstrapping is the concept of self-funding a new company, meaning that a business pays its operating expenses either with profits or from its founder's own investments, rather than accepting external capital. Capture: The process of securing payments from a payment process after an authorization.

Payment Methods 40

Payment Methods Merchant Services Payment Services Payment Solutions 40

Hull

JULY 9, 2020

Why is there so much confusion in the market? I mean, I think it comes down to market segmentation. You have a number of CDPs, I think both on the infrastructure as well as the application side that are geared towards the longer tail down market. It pulls all the data together. What's the big deal?

B2C 52

B2C Underperforming Technical Team B2B Data 52

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Logical Customer Segmentation: The Key to Scaling Customer Success. Your Recurring Revenue.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

OpenView Labs

JUNE 4, 2019

revenue of the largest integrated steelmakers.” But after getting a foothold at the bottom of the market and taking one step at a time, they eventually reached the top. Netflix has become the largest subscription video provider in the US, outstripping cable and satellite. Video streaming. Personal copiers. 3D Printing.

Innovation 71

Innovation Technical Review Travel Business Model 71