SaaStr

JANUARY 6, 2021

We also recommend diving into some of our top articles on how to succeed during the interview process and your first few months once you’ve gotten the job including: How to Succeed as a First-Time VP of Sales. ClickFlow , a SEO experimentation tool, is looking for aVP of Sales to help them scale over the coming year. Apply here.

Sales Hiring 325

Sales Hiring Scale Payment Solutions Payments 325

Intercom, Inc.

AUGUST 29, 2019

In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. We hear from Tara Bryant again, on moving upmarket.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

FastSpring

AUGUST 2, 2023

“As a startup with only two or three people, it would be absolutely impossible to go international without this kind of platform.” Are you looking for a merchant of record that will partner with you to grow your business internationally? Igor said they haven’t had any major issues using the FastSpring platform. Here’s why.

Payment Solutions 142

Payment Solutions Payment Methods Merchant Services AI Search 142

Navint

FEBRUARY 20, 2019

Sean has over 15 years of expertise in recurring revenue technologies, most recently hailing from Salesforce where he was a senior member of the product marketing team responsible for Salesforce CPQ & Billing. Navint clients expect vendor-neutral recommendations and best practices in implementations and integrations.

Payments 53

Payments Technology Scale Revenue 53

SaaStr

MAY 10, 2021

There’s one theme we’ve reiterated over the years, at least since 2017 or so when we interviewed the CEOs of Twilio and Veeva back-to-back : To grow quickly after $100m ARR, you probably need a second core product. But as we’ve seen in this series, you almost certainly will need one after $100m+ ARR to really scale quickly.

Merchant Services 179

Merchant Services SaaS Payments SMB Payment Solutions 179

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Preserving optionality.

Scale 152

Scale Payment Services Payment Methods Scaling 152

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. It’s precisely the success of that integration that often dictates the success of the overall acquisition.

Acquisition 118

Acquisition Payments Payment Methods Scale 118

SaaStr

DECEMBER 17, 2019

Enter the platform company. Happy post lunch interview. Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. So, 90 new people coming on and figuring out how to do that integration.

Payments 147

Payments SaaS Payments Banking Underperforming Technical Team 147

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically.

Merchant Services 82

Merchant Services Payment Methods Payments Payment Solutions 82

SaaStr

MAY 14, 2023

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. They built themselves into a core platform for HR 2.0 Enterprise is maybe around 60% of our revenue, it’s not the whole deal.

Sales Hiring 239

Sales Hiring Sales Recruiting Scale Payment Methods 239

FastSpring

DECEMBER 7, 2023

How you should think about building a sellable business. Interested in learning more about how your SaaS, software, video game, or other digital goods business can partner with FastSpring and let us worry about the taxes? WP Engine, we’re the world’s most trusted platform for WordPress. Jump to highlights.

Software Review 136

Software Review Technical Review Development Team Review Branding 136

User Pilot

MARCH 23, 2023

TL;DR Customer churn refers to the rate at which a business loses customers within a specific period. The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn. Want to reduce customer churn? What is customer churn?

SaaS Payments 91

SaaS Payments Churn Underperforming Technical Team Payment Methods 91

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. They’ve built a new process of guided selling, which Neil discusses during the show.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

Intercom, Inc.

AUGUST 27, 2020

Today the subscription management platform is helping industry powerhouses across the Fortune 500, including Ford, Caterpillar, and Thermo Fisher, shift their perspective from transactions to relationships. This is Scale , Intercom’s podcast series on driving business growth through customer relationships. Over the last 7.5

Scale 211

Scale Payments Subscription Payment Features 211

OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. OpenView has been tracking growth rates by ARR scale for four years running. This is most visible among publicly traded companies.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Sales Hacker

JANUARY 13, 2021

It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas. The licensor enjoys a new revenue stream. A supply chain management system licenses a BI application.

Payment Solutions 74

Payment Solutions Payments Software Review Enterprise 74

SaaStr

NOVEMBER 21, 2020

Below, we’ve shared the transcript of Harry’s interview with Rob. I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. It just made it a lot easier for us to scale up Salsify as we found success.

SaaS Payments 261

SaaS Payments Scale Payment Services Payment Solutions 261

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. Yeah, great.

Scale 162

Scale Sales Recruiting Scaling SaaS Payments 162

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Lessons for scaling high-growth organizations.

Scale 117

Scale Payment Services Payment Methods Sales Hiring 117

User Pilot

JULY 27, 2023

Revenue growth rate : This measures the rate at which the company’s revenue is growing over a specific period. A higher revenue growth rate generally indicates positive business performance. A higher revenue growth rate generally indicates positive business performance.

Sales Hiring 93

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 93

Intercom, Inc.

JULY 14, 2022

My main focus at the time was not industry – I didn’t know anything about payments. Those strategic accounts are using the Stripe platform in a particularly significant way, and they hold a very, very high bar for payments performance. How are you feeding back customer insights to the product team?

Scale 118

Scale Sales Hiring Payment Solutions Payment Services 118

Neil Patel

SEPTEMBER 11, 2020

You’d probably work on growing your business, right? Maybe you’d spend it creating new marketing campaigns to generate more revenue. Regardless, the average small business owner spends five hours every pay period running payroll. The best payroll services exist to simplify the process of paying your employees.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

FastSpring

APRIL 4, 2024

In this episode of Growth Stage, we interview John, Chief Sales Officer of Demandbase , about his adventures solving exponential growth puzzles within organizations like Canva and others using both PLG and sales-led growth motions. Are you looking for a merchant of record that will partner with you to grow your business internationally?

Scale 130

Scale Sales Payment Methods Merchant Services 130

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. And we need platforms to be able to do that. In September 2022, Dopple publicly launched its new platform. They Launched With a Platform, Not a Product Another big advantage?

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

wepay

JANUARY 17, 2018

A key phase for any SaaS or software platform business is when they move beyond the idea, startup and product fit stages of their business to growing successfully. It’s one of the hardest transitions to make and a key hurdle to reaching real revenue and eventually profitability. Do things that don’t scale.

Payments 40

Payments Payment Solutions Growth Hacking Startup 40

Sales Hacker

AUGUST 4, 2023

I’ve gone through a mix of emotions, reliving the insane 10-year journey that came out of a young Max being naively intellectually curious about how to scale sales at a startup. I was the eighth hire and the first person focused exclusively on scaling the sales side of the business. It deserved a proper storybook ending.

Scale 61

Scale Sales Hiring Sales Payments 61

Unbounce

SEPTEMBER 16, 2021

Thousands of businesses are willing to spend unbelievable amounts of money to rank at the top of search engine results pages (SERP) and in the most relevant places for their users around the web. In 2019, small businesses spent between $9,000 and $10,000 per month on PPC , with Google making an average of $116.5 Retargeting.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

SaaStr

JANUARY 14, 2020

My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. The first few dozen courses that we published on the platform were authored by the Pluralsight co founders. .” So, let me walk you through that.

B2B 133

B2B B2C Scale New CTO 133

FastSpring

MARCH 27, 2023

Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams. There are now over 150 enterprise companies using the platform. Stream the full interview below or find it wherever you listen to podcasts. Ryan called it a light bulb moment out of which the idea for Cognota was born.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

Baremetrics

JANUARY 17, 2022

Free newsletters are great to build brand credibility, nurture and retain customers, but they can use resources like time and money without generating revenue. But if they succeed, they may connect with leads better and get a considerable extra replenishing of the revenue. What’s the difference between free and paid newsletters?

Management 95

Management Payment Solutions Scale Payment Methods 95

FastSpring

JUNE 22, 2022

I was recently interviewed by my friend Steve Lurie, who’s the Chief Engagement Officer of B2B Rocks. On the flip side, one of the reasons Zoom was able to scale as quickly as it did was its ability to expand into the consumer sphere. New markets might include businesses or consumers, new industries, or new countries.

B2C 133

B2C Payments SaaS Payments B2B 133

SaaStr

MARCH 13, 2020

and Robert Vis of MessageBird will walk through lessons learned to survive hypergrowth and what will make a difference when it comes to scaling. Below, we’ve shared the transcript of Harry’s interview with Harry Hurst. So at about 13, I set up an eBay business, and we actually used PayPal obviously to process all of the payments.

SaaS Payments 213

SaaS Payments Payment Methods Finance Payments 213

Intercom, Inc.

MAY 3, 2018

Finding those problems to solve, however, becomes increasingly difficult as you scale – where the volume of feedback, and noise level of the vocal minority, compounds by the day. If a process doesn’t stick, don’t hesitate to move from it. As you scale, I don’t know if your role changes as much as your flexibility shifts.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

SaaStr

AUGUST 6, 2020

358: Chen Amit is the Founder & CEO @ Tipalti, the only global payable automation platform that scales with you and now remitting $5Bn annually across 3M suppliers. How does Chen think about aligning revenue scale to your customers? Below, we’ve shared the transcript of Harry’s interview with Chen. I hear you.

Sales Hiring 233

Sales Hiring Payment Services Payment Solutions SaaS Payments 233

Chargify

OCTOBER 4, 2017

It provides metrics month-over-month on critical data such as the number of customers, revenue, and lifetime client value.”. For companies who build their own billing integration, they ultimately invest substantial resources in ongoing development work and an arsenal of various third party tools to keep up with their growing needs.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

Outseta

SEPTEMBER 11, 2017

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. I say profitable as we are using our client's’ financial data to determine what to pay, or often not pay, in the digital advertising platforms we manage. Geoff: Someone once told me. Soren used to be a rocket scientist.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Watch the two minute clip for more details.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78