FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Leave the technical challenges of selling around the world to us.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. Lessons for scaling high-growth organizations. Missed the session?

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

Unbounce

SEPTEMBER 16, 2021

PPC is a method of digital advertising in which you aim to get your ads to rank as the highest result displayed for user searches, and you, as the advertiser, pay a fee each time it’s clicked. It can also appear on websites that have similar content and keywords to your business. Image courtesy of Bloomberg Wealth.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I But really excited about this interview. Jump to video.

Scale 157

Scale Sales Payment Methods Merchant Services 157

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. Those teams really need a dashboard, they need an online user experience with a workflow.

Payment Solutions 111

Payment Solutions Payment Methods Payment Services Payments 111

Intercom, Inc.

MAY 3, 2018

Finding those problems to solve, however, becomes increasingly difficult as you scale – where the volume of feedback, and noise level of the vocal minority, compounds by the day. For those types of sellers, we offer Square Invoices where they can send a digital invoice to their buyer, and the client can pay online.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

User Pilot

MARCH 23, 2023

Create a personalized onboarding flow to help users reach the Aha! Here are other differences: Method of calculation: Customer churn rate is calculated by diving the number of customers lost by the number by the number of existing customers in a specific timeframe. Large-scale customer churn also leads to reputational damage.

SaaS Payments 98

SaaS Payments Churn Underperforming Technical Team Payment Methods 98

FastSpring

DECEMBER 7, 2023

Full Interview: Audio Only Full Interview: Video 3 Mergers and Acquisitions Insights From Carl Hargreaves 2 Main Reasons Brands Acquire Other Companies While there may be any combination of features about a business that make it attractive to buyers, it usually boils down to two main reasons a buyer is looking to buy in the first place.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

ProfitWell

FEBRUARY 19, 2020

ReCharge has not only made it work, but the company has been able to scale globally via remote work. Interview process: If your company is remote, then that means your interview process will also be remote (most of the time). ReCharge has a streamlined approach to Zoom interviews. Firing someone via Zoom can be tricky.

Scale 54

Scale Scaling Sales Hiring Payment Services 54

User Pilot

AUGUST 10, 2023

How to use relational and transactional NPS data to drive business growth: Segment detractors and reach out to them to offer personalized help. Invite passives to interviews to learn more about their expectations. Personalized email to a detractor. Video calls work best for this sort of interview.

SaaS Payments 97

SaaS Payments Payment Solutions Software Review Interviewing 97

Neil Patel

DECEMBER 2, 2020

Recruiting software generally falls into three defining categories: applicant tracking software, candidate relationship management, and interviewing software. Processing job applications and resumes, keeping track of interviews, and managing job postings can all be done with a simple applicant tracking software. Interviewing Software.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

ProfitWell

FEBRUARY 19, 2020

ReCharge has not only made it work, but the company has been able to scale globally via remote work. Interview process: If your company is remote, then that means your interview process will also be remote (most of the time). ReCharge has a streamlined approach to Zoom interviews. Firing someone via Zoom can be tricky.

Scale 41

Scale Scaling Sales Hiring Payment Services 41

Neil Patel

MARCH 25, 2021

For this reason, you can get started with MailChimp early using the tool for free as you get your feet wet with email marketing and then move to a paid plan as you scale. With Trello, everything related to your online marketing strategy can be shared in the same place. It only takes a few minutes to set up a board. Followerwonk.

Payment Methods 144

Payment Methods Social Media Marketing Business 144

OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. OpenView has been tracking growth rates by ARR scale for four years running. This is most visible among publicly traded companies.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Sales Hacker

SEPTEMBER 16, 2019

Instead of selling face-to-face, inside sales utilizes all the communication tools that modern salespeople have at their disposal: Phone. It may be done over the phone, Skype, email, web conference…. Outside sales is the sales of products and services through in-person, face-to-face interactions. CRM platforms. And much more.

Sales Hiring 83

Sales Hiring Scale Sales Recruiting Payment Methods 83

Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. The ideal executive champion is the person who most acutely feels the pain of the problem remaining unsolved, is held responsible internally for solving the problem, and has the budget to solve it.

Healthcare 111

Healthcare AI Payments Enterprise 111

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. But as you scale beyond Series A, how can you be sure you’re choosing the right lane? There we have it.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

GetUplift

FEBRUARY 14, 2024

While staring at a blank google doc trying to come up with smart and effective copy that will help prospects understand what it is you do — and why they should choose you over someone else — you probably find yourself almost automatically gravitating towards your competitors’ websites. Because AI is THE thing right now.

B2B 65

B2B Technical Review Payment Solutions Scale 65

Neil Patel

SEPTEMBER 11, 2020

The process and fee structure may differ for different types of payments depending on which service you choose. Some services offer unlimited payroll processing, while others limit the number of times you can issue payments every month. So, carefully consider how often you need to send payments when making your final decision.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customers, lower churn, and grow their revenue. Nico is an online marketer and the founder of Launch Space. The graph shows how payment plans impact usage. If you can reduce your churn you can scale your company faster.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customer, lower churn, and grow their revenue. The graph shows how payment plans impact usage. If you can reduce your churn you can scale your company faster. Why Are Courses a Good Way to Scale Your SaaS Company.

SaaS Payments 55

SaaS Payments Payment Methods Scale Payments 55

FastSpring

MARCH 27, 2023

Stream the full interview below or find it wherever you listen to podcasts. Like, you’re literally on the floor like crippled with crying just like two years of your hard work, or whatever, you know, you’re like, ah, and then you get a phone call at that exact moment. How are we going to do that?

Payment Solutions 136

Payment Solutions Payment Services SaaS Payments VP of Engineering 136

Sales Hacker

AUGUST 4, 2023

I’ve gone through a mix of emotions, reliving the insane 10-year journey that came out of a young Max being naively intellectually curious about how to scale sales at a startup. I was the eighth hire and the first person focused exclusively on scaling the sales side of the business. It deserved a proper storybook ending.

Scale 63

Scale Sales Hiring Sales Payments 63

Baremetrics

JANUARY 17, 2022

Payments may be imposed annually or quarterly, but the most common charge for a subscription is a per-month option. Paid newsletters can contain the same forms of content that free campaigns, but this will be more specific, high-quality, and personalized. In the case of paid emails, subscribers pay for their newsletter subscription.

Management 95

Management Payment Solutions Scale Payment Methods 95

SaaStr

NOVEMBER 2, 2019

Does it have to be in person? Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 What is the process to do it efficiently? Harry Stebbings.

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

Sales Hacker

MAY 19, 2020

Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale that was previously impossible. Now, without further ado, let’s listen to this interview with Tom Williams.

Scale 95

Scale Payment Methods Payment Services Sales Hiring 95

Sales Hacker

MARCH 30, 2021

Scaling sales during the pandemic. Scaling Up During The Pandemic [11:40]. Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable.

Scale 104

Scale Payments Technical Advisors Sales Recruiting 104

ProfitWell

DECEMBER 16, 2019

Some key takeaways include personalizing your outreach, keeping subject lines and emails short, and A/B testing to optimize. Takeaways from @SpeakingSherpa : Personalize your outreach, keep your subject lines and emails short, 26-50 words in an email can create a higher reply rate, A/B test to optimize. December 12, 2019.

Scale 41

Scale Payment Methods Payment Services Payments 41

Outseta

SEPTEMBER 11, 2017

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. We were building websites that “do stuff,” and a lot of our work with tech start-ups was in support of their advertising campaigns. Geoff: What was your familiarity level with Google Adwords at that time?

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

Chargify

OCTOBER 4, 2017

In an interview with Breaker , he explained how Earth Class Mail identifies core competencies the company should build for: The Strategic and Critical box is where the company should develop its own software and product. Move Faster & Scale Successfully. Unnecessary revenue leakage occurs through failed and delinquent payments.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. And well, that simplicity theme obviously is so massive and also just doing more in the product when you have that massive scale that you all have at Algolia and New Relic has as well. You can’t just be a nice person that responds to emails.

Payment Methods 197

Payment Methods Merchant Services Scale Payments 197

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. We put it online, $10,000, and we started talking to our customers. We taught a free class, got 7,000 people in the free class, and I started emailing everybody in that class individually, personalized emails, one by one, a thousand a day. We can quit our jobs.

Acquisition 138

Acquisition Software Review Payment Methods Marketplace as a Service 138

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Sales Hacker

NOVEMBER 19, 2018

This week on the Sales Hacker podcast , we interview Rob Lopez , SVP of Sales at Justworks , one of the fastest growing businesses focused on HR including payroll, benefits and the like. If you missed episode 33, check it out here: PODCAST 33: How to Grow and Scale a Company in the Digital Age w/ Ilir Sela. What You’ll Learn.

Finance 60

Finance Sales Hiring Scale Outsourcing Services 60

Chart Mogul

SEPTEMBER 19, 2019

How after that payment was processed or that service order was signed, you set your sights on cloning that customer. This will help you combat the feeling of being ‘sold’ during the interview process and ensure you’re evaluating characteristics of high performers. Hiring manager video interview: this is the deep dive.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

User Pilot

FEBRUARY 21, 2023

We have ten best practices to improve product adoption: Personalize the onboarding experience with segmentation. It asks users how likely they are to recommend your product or service to others on a scale from 1 to 10. Therefore, you need to perform user research (interviews, surveys , etc.) Segmenting users in Userpilot.

SaaS Payments 97

SaaS Payments Strategy Payment Solutions SaaS 97

User Pilot

FEBRUARY 21, 2023

We have ten best practices to improve product adoption: Personalize the onboarding experience with segmentation. It asks users how likely they are to recommend your product or service to others on a scale from 1 to 10. Therefore, you need to perform user research (interviews, surveys , etc.) Segmenting users in Userpilot.

SaaS Payments 91

SaaS Payments Strategy Payment Solutions SaaS 91