OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. OpenView has been tracking growth rates by ARR scale for four years running. This is most visible among publicly traded companies.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

User Pilot

OCTOBER 26, 2023

TL;DR Growth initiatives are strategies aimed at expanding a company’s customer base, market share, revenue, or profitability. Iterate on your pricing strategy to make the product competitive while generating enough revenue to support its growth. These are the main questions that the article explores. Let’s dive right in!

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Acquisition Scale Marketplace as a Service Onboarding 93

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. How Revenue Grid enables smarter selling. Scaling sales during the pandemic.

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Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Basic marketing and selling at a global scale is becoming easy too. Since 2006 the era of “Everything as a service” has advanced quickly.

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Software Review Outsourcing Services Software Outsourced Development 224

Intercom, Inc.

JULY 14, 2022

If you’re short on time, here are a few quick takeaways: Focus on building services and products that meet your customer’s needs – not just today’s, but also tomorrow’s. And that’s hard when you’re scaling really fast. How are you feeding back customer insights to the product team? Leandra: Such good insight.

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Scale Sales Hiring Payment Solutions Payment Services 118

Sales Enablement, SaaS and Growth

MARCH 23, 2020

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Economies of scale. Brand equity.

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Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

FastSpring

MARCH 27, 2023

Stream the full interview below or find it wherever you listen to podcasts. And prior to that, I was an entrepreneur, and always wanted to go back to entrepreneurship but had a good thing going where I built a new revenue stream in this company, WTG, around corporate training, and that’s how I really fell into that industry and market.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

SaaStr

MAY 14, 2023

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. web services. Enterprise is maybe around 60% of our revenue, it’s not the whole deal. Next up, we’ve got Nicolas Dessaigne.

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Sales Hiring Sales Recruiting Scale Payment Methods 239

Sales Hacker

APRIL 21, 2021

If the answer is “yes” to all three, now is the best time to get started in a revenue operations job. Revenue operations (RevOps) is a centralized org within a company that supports all revenue-generating business operations including Sales Ops, Marketing Ops, Customer Success Ops, and systems management. Unified data problems.

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Scale Technical Review Sales Recruiting Technical Advisors 100

Sales Hacker

APRIL 16, 2018

On this episode of the Sales Hacker podcast, we talk with Jess Hun t , Head of Global Marketing, Sales & Strategy for Axiom about creating a revenue model. Why your CFO shouldn’t own the revenue model. Real world advice on how to successfully grow your company’s revenue. What You’ll Learn. Show Agenda and Timestamps.

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VP of Engineering Revenue Scale Sales Recruiting 67

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. I’m recording the first in what I expect to be a series of interesting interviews.

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Outsourcing Services Sales Hiring CTO Hire Acquisition 215

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. Jera Brown interviewed Dopple founder and CEO Justin on how he launched Dopple and found success by pivoting to a new market. It starts with self service.

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Payment Methods Marketing Payments SaaS Payments 124

SaaStr

MAY 15, 2020

Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. Below, we’ve shared the transcript of Harry’s interview with Bridget or you can jump to the transcript of Michelle’s podcast. Loving our podcast content?

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Sales Hiring Scale Technical Review Outsourcing Services 195

SaaStr

SEPTEMBER 3, 2019

And having run these … Well, run a couple companies and worked at another company, I realized that I worked just as hard and I tried just as many things at my first company, Grasswire, as we do now at Lambda School, but Lambda School does more revenue in a month than the first company could even raise from VCs.

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Acquisition Software Review Payment Methods Marketplace as a Service 138

Sales Hacker

SEPTEMBER 20, 2022

The first and only engagement and intelligence platform built by revenue innovators for revenue innovators. Brandon Barton is a hospitality tech entrepreneur who has used his experience working in operations at the top hospitality groups to build and scale early-stage tech products that help restaurateurs.

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Technical Review Sales Hiring Scale Marketplace as a Service 54

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. Below, we’ve shared the full transcript of Harry’s interview with Ryan Bonnici. How does Ryan think about the relationship between the two?

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Sales Hiring Sales Recruiting Scale Software Review 131

Chart Mogul

SEPTEMBER 15, 2023

No Wait, of Course That Is the Single Most Important SaaS Metric by Jason Cohen, A Smart Bear The purpose of a metric is to be a tool in service of your goals, timeline, size, circumstance, even philosophy, not as a master you are thoughtlessly obligated to obey.

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Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

FEBRUARY 7, 2020

What were Karen’s biggest takeaways from seeing the hyper-scaling at Box? Below, we’ve shared the transcript of Harry’s interview with Karen. And we really had no revenue to speak of by the time that I had joined. The risks at the growth stage are going to be about, how can you scale? Harry Stebbings. Karen Page.

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Scale Underperforming Technical Team Investment Sales Hiring 173

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Sam’s Corner [40:51].

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Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. Godard Abel | Co-Founder and CEO @ G2.

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Software Review Scale Technical Review SaaS 181

SaaStr

AUGUST 16, 2019

In Today’s Episode We Discuss: * How Justin made his way into the world of Sales and came to be one of the industry’s leading scale up Sales leaders with PatientPop and ZocDoc. * Having seen multiple scaling culture, where do SaaS organisations tend to break down both in terms of culture and process? Justin Welsh. Zach Perret.

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Scale Underperforming Technical Team Sales Hiring Interviewing 140

SaaStr

OCTOBER 30, 2020

Prior to founding Outgrow, Randy co-founded VenturePact, an invite-only marketplace that connects companies with trusted software development firms. Below, we’ve shared the transcript of Harry’s interview with Randy. As you probably remember in the early 2010s, their mobile app store launched and kind of started to scale out.

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Scale Sales Hiring Mobile Marketplace as a Service 197

SaaSX

FEBRUARY 26, 2020

Today’s digital marketplace is a vast and wild place. What kind of company (or product/service) would work best alongside my business?” “What sort of organization can benefit from my company’s strengths?” The takeaway here is to learn how to scale your activities for maximum “divide-and-conquer” capability. Ask yourself: .

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Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

Sales Hacker

MARCH 18, 2019

This week on the Sales Hacker podcast, we interview Roger Scott , Chief Customer Officer at New Relic. Why net revenue expansion is the most important CS KPI. Outreach supports sales reps by enabling them to humanize communication at scale and by automating the manual work. What You’ll Learn. The first is Chorus.ai.

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VP of Engineering Sales Hiring Scale Technical Review 69

SaaStr

JULY 26, 2019

Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. How has Eric seen his role evolve with the scaling of the team? How does one create and retain accountability and ownership at scale? * I want to start on the granular element of scaling. Leah Busque.

Sales Hiring 142

Sales Hiring Scale SaaS Payments Payment Services 142

SaaStr

DECEMBER 20, 2019

292: Manny Medina is the Founder & CEO @ Outreach, the market leading sales engagement platform that turns your team into a revenue driving machine. Befofe that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic.

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Scale Sales Hiring Construction Education 142

Sales Hacker

MARCH 2, 2020

Predictable Revenue. Based on an exhaustive study of thousands of sales reps across multiple industries and geographies, The Challenger Sale argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale business-to-business solutions. Fanatical Prospecting. The New Handshake.

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Scale Sales Hiring Sales Recruiting Payment Methods 141

Sales Hacker

DECEMBER 8, 2020

A more scientific interview process [20:35]. Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant and responsible communication for each prospect every single time, enabling personalization at scale previously. And on Stitcher. Show Agenda and Timestamps. Unthinkable.

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Scale Sales Hiring Sales Recruiting Technical Review 98

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. I don’t know anyone right now. Nick Mehta: That’s great.

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Payment Methods Merchant Services Scale Payments 201

Unbounce

SEPTEMBER 16, 2021

billion in revenue from Google Ads alone the year before. Across social platforms like Facebook, Instagram, Twitter, LinkedIn, and Youtube, standard placements for display ads are: Stories Timelines Video feeds Right column (Facebook) Marketplace (Instagram) Explore section Messenger inbox and sponsored messages.

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Payment Methods Payment Solutions Payments AI Search 145

Sales Hacker

JUNE 23, 2020

Leah has been a pioneer for customer experience practices for the last two decades, focusing her work on putting customers at the heart of SaaS and service-based technology organizations. Now, without further ado, let’s listen to this interview with Leah Chaney. What if I did this at scale?

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Scale Sales Hiring Technical Review Customer Success 67

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. She is a globally recognized, award-winning revenue enablement executive. You can rise within a company selling your ideas, or you can go off on your own and be your first salesperson.

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Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

APRIL 3, 2019

So tell me, how did you make your way into the world of startups and come to be CRO for one of the fastest scaling, I think it’s eighth fastest scaling of all time in Flexport. So we never should have even been a, we’re in multi sided marketplace. And the reality is we’re in a service business.

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Scale Sales Hiring Systems Review Marketplace as a Service 100

Point Nine Land

APRIL 21, 2021

Since then, I have been leading Uberall product team, which we’ve scaled from 3 people to 12 people over the past 5 years. We grew from less than a million to several tens of millions of ARR (Annual Recurring Revenue) during that time. Most of the time in Saas, it is going to be ARR (Annual Recurring Revenue) but it can be anything.

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Sales Hiring Startup Scale Software Review 52

Sales Hacker

OCTOBER 20, 2020

Today we are interviewing an executive and life coach, somebody who has personally helped change my mindset. If you missed episode 131, check it out here: Data, Set, Match: How to Build a Two-Sided Marketplace to Drive Revenue with Ryan Walsh. If you haven’t applied to Revenue Collective yet, I encourage you to do so.

Scale 69

Scale Underperforming Technical Team Sales Outsourced Development 69

SaaStr

JANUARY 28, 2020

Aaron Ross | CEO @ Predictable Revenue. And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Our monthly self-service churn went from like 3% to like 9%, right? So on a scale of one to 10, what type of feedback do you want?

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Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

SaaStr

JULY 30, 2019

Weiping leads the engineering team as the top software architect for Salesforce Service Einstein, the company’s customer service AI platform. And, so you have to figure out what is your strategy there, and Udemy is a e-Learning marketplace. And then how do you scale your operation and actually serve your customers?

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Engineering Part-Time VPE Technical Review Fractional VPE 132