Neil Patel

JANUARY 25, 2021

Your team is the very pulse of your business, which is why their skillset is the most crucial factor when it comes to choosing a software tool. Figure out the technical knowledge of your team. Do you have a team of engineers and data scientists who know programming languages like Python, SQL, and R? User Skillset.

Data Analysis 128

Data Analysis Software Data Scale 128

Sales Hacker

SEPTEMBER 24, 2018

If you’ve already finished our 30 Best Sales Books, the 10 titles below will continue to build on what you’ve learned with innovative perspectives on the psychology, science, and strategy of sales from industry gurus (and a few unexpected names, too). The Sales Development Playbook by Trish Bertuzzi. The Art of War by Sun Tzu.

Underperforming Technical Team 67

Underperforming Technical Team Sales Strategy Innovation 67

Upscope

MAY 24, 2019

There are many articles on developing a customer experience (CX) strategy so seeing a range of practical examples will help put them into perspective. Easy-to-do innovations. Hard innovations such as personalisation. They don't really believe in NPS and they're willing to be bad for some customers. The weird thing?

Strategy 99

Strategy Sales Hiring Airlines Underperforming Technical Team 99

Point Nine Land

JUNE 22, 2023

I can already hear Christoph and the rest of our software-loving P9 team telling me that they would have preferred to invest in SaaS if it had existed, and he’s probably right. Software for hardware and low-level teams Someone has to build the hardware in the first place. Still, it’s clear that things are different today.

Outsourcing Services 59

Outsourcing Services Underperforming Technical Team Outsourced Development AI 59

User Pilot

MAY 13, 2021

It’s what helps teams build great product experiences. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. Product intelligence gives companies the insights they need to consistently innovate their product. Guiding principles of product intelligence.

Underperforming Technical Team 52

Underperforming Technical Team Technical Review Social Media Software Review 52

OpenView Labs

APRIL 2, 2020

It blurred the lines between B2C and B2B products as enterprise companies began demanding the same kind of intuitive, well-designed user experience featured in consumer products like mobile apps. The SurveyMonkey team is, unsurprisingly, big on feedback. The idea is that B2B software users and buyers are just consumers who are at work.

Marketing 63

Marketing B2C Underperforming Technical Team B2B 63

Neil Patel

AUGUST 4, 2021

Holding your mobile phone, pointing it in the right direction, and clicking “record” might feel instinctual – but there’s a lot more work that goes on behind the scenes of video content. So many companies are trying so hard to be innovative that they don’t pay attention to the tried-and-tested content types that already work.

Marketing 145

Marketing Social Media Sales Hiring Technical Review 145

SaaStr

SEPTEMBER 4, 2020

Join PagerDuty’s CEO, Jennifer Tejada, as she discusses the need for agility and innovation and how automation is aiding adaptability and allowing enterprises to surge ahead. Jennifer Tejada: So it’s not all terrible bad news because Winston Churchill told us, “Never waste a good crisis.” Sound easy? Not so much.

Scale 166

Scale Underperforming Technical Team Sales Hiring Branding 166

SaaStr

APRIL 16, 2020

In Today’s Episode We Discuss: * How Carolyn made her way across the pond from Head of US Communications at Orange to GM of Method in SF to then playing a key role in the marketing team at PagerDuty? * In terms of tone, what is the right tone to approach the broader team with? Mobile was really booming at that time.

Scale 189

Scale Underperforming Technical Team Leadership Branding 189

Sales Hacker

JULY 3, 2018

So our team tried to fill the gap to help you build or enhance your own sales stack. Left to its own, a sales force will eventually become too bloated, unwieldy, and counterproductive if everyone on the team reverts to performing tedious tasks manually. Outsource the sales development process. What Is Sales Automation?

Scale 66

Scale Outsourcing Services Sales Recruiting Outsourced Development 66

SaaStr

JANUARY 28, 2020

If you haven’t signed up on the mobile app or whatever, it’s cool. If something bad happens, you’re going to have to cut your burn, probably. There is one thing, I love this quote and it’s a little bit of a crude quote, not that it’s bad language-. Please sign up. Aaron : No.

Sales Hiring 213

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 213

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Know your forever user.

Scale 159

Scale Payment Services Payment Methods Scaling 159

Full Session

DECEMBER 13, 2022

User behavior tools can impact product adoption by giving your team insights into how users interact with your product. Innovators. Innovators are always looking for the newest and latest products. Early adopters tend to be more risk-averse than innovators but still want to try out new products. Early adopters.

Underperforming Technical Team 52

Underperforming Technical Team Pricing Innovation Metrics 52

ChurnZero

JANUARY 4, 2019

the stuff that Customer Success teams are really meant to do). One customer success trend I’m seeing is the need to develop more repeatable customer education programs. 5.) “The biggest trend I see emerging in Europe, which started at the end of 2018 is Customer Success Plans becoming a staple asset of Customer Success teams.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

All that Saas

JUNE 22, 2021

It doesn’t matter what the size of the team is, they can do it all, plan projects, conduct meeting, and multi-task. Teams need to collaborate for ideas, execute projects, and increase knowledge to cultivate stellar work. This is why teams and organizations prefer Ayoa because it takes online collaborative whiteboards to a new level.

Software Review 52

Software Review Technical Review Systems Review Payment Methods 52

SaaStr

DECEMBER 31, 2019

She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. Ciara : Craig’s designed and led teams at enterprise and consumer companies including Salesforce, eBay, and Google.

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

Audacix

MAY 23, 2018

The challenges you are facing in your software development and delivery pipeline are unlikely to be unique. These issues usually stem from a mishmash of approaches and methodologies that are ill-suited to modern applications and their development practices. Meena Kumar Most good software testers have a software engineering background.

Software 40

Software Underperforming Technical Team Outsourced Development Innovation 40

ChurnZero

JANUARY 4, 2019

the stuff that Customer Success teams are really meant to do). One customer success trend I’m seeing is the need to develop more repeatable customer education programs. 5.) “The biggest trend I see emerging in Europe, which started at the end of 2018 is Customer Success Plans becoming a staple asset of Customer Success teams.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

SaaStr

JULY 15, 2022

Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. One, at every large company, there is an innovation budget. There’s an innovation budget in the CIO’s budget. This always works.

Scale 251

Scale Outsourcing Services Sales Hiring VP of Engineering 251

TriTuns

MARCH 20, 2019

I really like this way of thinking as it’s not just for the short term and the now, it’s about the what (the value) and the who (it allows for customers to include customers as we know them, our employees and team members and our shareholders and investors). Be a customer for a day – good old role play (and across all teams)400.

Sales Hiring 40

Sales Hiring Leadership Underperforming Technical Team Technical Review 40

TriTuns

MARCH 20, 2019

I really like this way of thinking as it’s not just for the short term and the now, it’s about the what (the value) and the who (it allows for customers to include customers as we know them, our employees and team members and our shareholders and investors). Be a customer for a day – good old role play (and across all teams)400.

Sales Hiring 40

Sales Hiring Leadership Underperforming Technical Team Technical Review 40

TriTuns

MARCH 20, 2019

I really like this way of thinking as it’s not just for the short term and the now, it’s about the what (the value) and the who (it allows for customers to include customers as we know them, our employees and team members and our shareholders and investors). Be a customer for a day – good old role play (and across all teams)400.

Sales Hiring 40

Sales Hiring Leadership Underperforming Technical Team Technical Review 40

SmartKarrot

MAY 13, 2022

What is a Disruptive Innovation or Technology? The term disruptive innovation finds its first mention in a book written by Clayton Christensen. The term disruptive innovation finds its first mention in a book written by Clayton Christensen. 2 Internet – The Internet is one of the massively disruptive innovations.

B2B 10

B2B Artificial Intelligence Payment Services Social Media 10

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Many of these are names that you know, and this is actually the largest we’ve seen in history. I think it’s a really staggering stat. IBM was in a situation where they were really jammed.

Cloud 100

Cloud Scale AWS Machine Learning 100

Sales Hacker

NOVEMBER 21, 2019

This is a start, but to stay ahead of the competition in today’s sales world, sales teams need to start utilizing AI much more than that. The first sales teams to adopt AI and pioneer how to use it will have a massive advantage in the near future. AI is predicted to grow a whopping 139% among sales teams in the next three years.

AI Search 84

AI Search Scale AI Artificial Intelligence 84

Sales Hacker

APRIL 21, 2020

One of the first big events to be canceled was Mobile World Congress. We assured the team of the strength of our company. And we’ve been doing a bottom-up process with our executive team to decide on what decisions need to be made. But we’re fortunate in, to some degree, because of the nature of our business model.

Scale 67

Scale Underperforming Technical Team Communication Outsourced Development 67

SaaStr

MARCH 20, 2019

What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How has Jeff seen his original thesis for “developer first” evolve and change with time? What does truly special customer experience look like in the developer first model? * Three developers: Tim, Isaac, Jose.

Underperforming Technical Team 123

Underperforming Technical Team Development Software New CTO 123

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Innovating for People. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Selling to Big Companies. The Pirate’s Guide to Sales. B2B Is Really P2P.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. David Schmaier: Sure. Matt Garratt: Thank you.

Payment Solutions 152

Payment Solutions Pricing Payments Payment Services 152

SmartKarrot

JUNE 22, 2023

Today’s super dynamic B2B environment mandates everyone in the leadership to be more innovative to get things done! It offers you a detailed account of the strengths, weaknesses, and value propositions of these digital superpowers. Both the applications support majority of desktop and mobile operating systems (OSs).

Artificial Intelligence 10

Artificial Intelligence AI Search Underperforming Technical Team Machine Learning 10

SmartKarrot

MAY 11, 2023

Since conversation intelligence records and tracks every call that comes through, these tracking numbers can be raised to 100% and identify weak aspects of business calls that might have been missed by human analysts.

Artificial Intelligence 10

Artificial Intelligence Azure Sales Hiring Machine Learning 10

Intercom, Inc.

JULY 7, 2022

A former pediatric neurologist working for the New York City Board of Education before she turned to product design, Cat is passionate about making sure innovation is at everyone’s fingertips, and that’s why she co-founded Stark, a startup that provides tools and knowledge for businesses to design and build accessible products from day one.

Underperforming Technical Team 118

Underperforming Technical Team Education Engineering Innovation 118

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

SaaStr

AUGUST 19, 2022

And also on the side, doing a strategy of pure, just changing our ICP and fully picking it and making it super narrow and super focused, and having 25% of the team doing that. And 75% of the team continuing business as usual. Michiel Rauws: And luckily our innovation is very innovative, so people invite us to speak for free.

Scale 220

Scale Sales Hiring Scaling VP of Engineering 220

Neil Patel

JANUARY 18, 2023

If there’s a story to tell from 2022, it’s that Google’s algorithm updates continue to impact the past, present, and even future of both web development and content creation. Keyword optimization, mobile experience, and backlinks are all fundamental parts of SEO performance, but Core Web Vitals help describe the on-page experience.

AI Search 113

AI Search VP of Engineering Engineering Social Media 113

Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. Because I think it’s an area that’s lacking in literature.

Sales Hiring 265

Sales Hiring Sales VP of Engineering Underperforming Technical Team 265

Intercom, Inc.

JANUARY 20, 2022

In the race to win a customer’s business, it’s not really about how good your product is – it’s how fast you keep innovating. Speed, the ability to move and improve, to iterate and innovate, is paramount, and if you listen to Intercom on Product regularly, this probably sounds familiar. Paul: Yeah. Some of this cut deep.

Underperforming Technical Team 249

Underperforming Technical Team Headcount Sales Hiring Scale 249