ChurnZero

MAY 17, 2022

WASHINGTON , May 17, 2022 — ChurnZero , a leading Customer Success platform, has earned multiple accolades from business and SaaS industry groups for its product innovation and industry leadership. ChurnZero has quickly become one of Washington, D.C.’s For more information visit [link].

Marketplace as a Service 98

Marketplace as a Service Technical Review Headcount Software Review 98

SaaSHolic

MAY 15, 2023

Differences and similarities between Latin American/Brazilian startups and Silicon Valley startups are discussed, with a focus on challenges related to data ownership, regulatory and intellectual property rights, and fostering innovation.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

ChurnZero

MAY 17, 2022

WASHINGTON , May 17, 2022 — ChurnZero , a leading Customer Success platform, has earned multiple accolades from business and SaaS industry groups for its product innovation and industry leadership. ChurnZero has quickly become one of Washington, D.C.’s For more information visit [link].

Marketplace as a Service 52

Marketplace as a Service Technical Review Headcount Software Review 52

Intercom, Inc.

DECEMBER 13, 2018

But as the college-dorm-room startup matures, there’s a fascinating twist to be found in the way it applies its new mission to Workplace, a B2B startup within the (former) startup. One innovation behind Workplace is its News Feed-based algorithm , which has been fine-tuned to respond to work use cases.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

The Angel VC

DECEMBER 26, 2010

By launching a flurry of innovative new features such as multi-currency support or project profitability analysis, in 2010 the FreeAgent team has shown again who's setting the bar for online accounting. myGengo is a pretty recent investment of mine which I've done about half a year ago together with Dave McClure and other angel investors.

Marketplace as a Service 115

Marketplace as a Service Software Review Innovation Investment 115

Intercom, Inc.

JULY 11, 2019

You might say it’s one of the strongest advantages a startup has. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Customer service as a model for growth. Kaitlin: It makes a ton of sense.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

FastSpring

APRIL 13, 2023

When launching a startup or adding a new product, common advice is to start with a minimum viable product (MVP). We wanted partners that were on the cutting edge of innovation,” Justin explained. “If It starts with self service. I felt like there was an easier way to communicate goods and services online, digitally.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

FastSpring

DECEMBER 18, 2018

FastSpring Received Major Investment from Accel-KKR. Accel-KKR’s investment and on-going support will enable us to build a world-class ecommerce platform that powers billions of dollars in transactions and connects people globally in one digital economy. I’m excited to share some of the major highlights below: 1.

Marketplace as a Service 64

Marketplace as a Service Sales Hiring Scale Leadership 64

Sales Hacker

APRIL 26, 2022

Kathleen is SVP of Marketing at Tradeswell , where she’s on a mission to empower a new generation of digital-first marketplace brands. Outreach is the first and only engagement, and intelligence platform built by revenue innovators for revenue innovators. One of the ways you shape brand is by investing in content.

Revenue 80

Revenue Sales Hiring Marketing Marketplace as a Service 80

ChurnZero

FEBRUARY 1, 2019

There are Customer Success leaders out there who are always looking at things a little differently, who are ahead of the curve and who are continually learning and pushing innovation. In this role, he leads all aspects of Ellucain’s global Customer Success, Professional Services, and Technology Management organization.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

Point Nine Land

JANUARY 17, 2019

Hi there, we’re Point Nine Capital a VC firm focused on SaaS and marketplaces. These “digital native customers” are not afraid of startups and look for customer-centric products. These are great customers for startups. Almost every step requires paperwork and postal service, many entail physical presence.

Technical Review 40

Technical Review Marketplace as a Service Software Review Venture Capital 40

SaaStr

SEPTEMBER 4, 2020

Join PagerDuty’s CEO, Jennifer Tejada, as she discusses the need for agility and innovation and how automation is aiding adaptability and allowing enterprises to surge ahead. That is really happening in the marketplace. We had to ruthlessly prioritize our team’s investments and activities.

Scale 158

Scale Underperforming Technical Team Sales Hiring Branding 158

Sales Hacker

NOVEMBER 6, 2019

Ideally the solution is your product or service, but even if it isn’t, your goal should be to solve the customers problem. Startups are great at selling a beautiful story, but don’t forget that over 90% of them fail within the first few years. Vet the startup even more than they vet you. Invest in yourself.

Sales Hiring 55

Sales Hiring Development Team Review Technical Review Sales 55

OpenView Labs

DECEMBER 15, 2020

Now—a happy consequence—cloud marketplaces are on a similar trajectory of growth and have opened up a powerful go-to-market channel for sellers that you probably haven’t heard of yet. Not to mention 73% of B2B buyers prefer the convenience of digital buying through ecommerce, web direct or marketplaces (more on that later). .

Marketplace as a Service 52

Marketplace as a Service Cloud Scale B2B 52

SaaStr

MARCH 19, 2019

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. Then also went into venture capital where I invested in API first products. I have been at Stripe for about four years. What are your thoughts on this one?

Payments 120

Payments Scale Scaling Revenue 120

SaaStr

JUNE 10, 2021

Ep #402: Mårten Mickos, CEO of HackerOne, explains their innovative approach of packaging customer value derived from a variety of activities into an annually recurring subscription offering that delivers outstanding value to customers while simplifying the buying process and the customer journey. Mårten Mickos.

Outsourcing Services 140

Outsourcing Services Marketplace as a Service Outsourced Development Scale 140

SaaStr

JANUARY 28, 2020

And then I’ve watched, since she made this comment to me about 13 months ago, then I’ve watched with some startups I’ve worked with, where the first marketing hire comes in, and I asked them what their top five priorities are, and then I asked the CEO. And notice that I said investments, not cost or spend.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

SaaStock

FEBRUARY 14, 2019

Meet Our Speakers… Patrick Arippol, Managing Director of Early Stage Investments, DGF Investimentos. He is leading DGF Investimentos’ specialized early-stage investment group – DGF Inova. He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SmartKarrot

SEPTEMBER 1, 2022

But as more business companies choose the SaaS (Software as a Service) path, now is a fantastic time to enter this industry. . Startups are made to operate quickly and effectively. Another area where quality must stand out is in customer service. Enterprise clients can hire the top employees.

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

SaaStr

JUNE 10, 2020

But one thing I know through pattern recognition, there’s a lot of similarities across startups and companies as they go through the different stages. We saw McDonald’s, they started separating their arches and really trying to do public service announcements around social distancing. It’s a competitive marketplace.

Travel 175

Travel Marketing Scale Outsourcing Services 175

Intercom, Inc.

SEPTEMBER 26, 2019

With any hot topic in the startup world, it’s helpful to start by establishing terms. The litmus test is if you’ve created a marketplace: are people actually building on your product because there’s value that you’ve created, or is it just a nifty integration? What follows is a lightly edited transcript of the episode.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

Intercom, Inc.

MAY 28, 2020

These next-gen capabilities make it an extremely valuable company for the future of work, and investors agree: yesterday, Aircall announced a successful $65 million Series C round, bringing their total investment to $106 million. Today, more than 60% of the tools on the marketplace have been built by third parties. Short on time?

Marketplace as a Service 186

Marketplace as a Service Cloud Government Retention 186

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. In her expanded role, Ellen will continue to lead global system engineering and enablement and will add professional services and customer support to her team.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

SaaStr

FEBRUARY 7, 2020

In Today’s Episode We Discuss: * How Karen made her way into the world of SaaS as one of the first employees at Box and then how that led to her transition to the world of investing with B Capital. How does Karen think her mindset will shift when making the move from angel to now institutionally investing with B Capital?

Scale 173

Scale Underperforming Technical Team Investment Sales Hiring 173

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. A transactional marketplace like Uber, where riders can actually use it every day for commuting, is very nice.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Sales Hacker

APRIL 21, 2021

For those that are looking to get into revenue operations, I think it’s truly investing in being a generalist. You might join a startup as a Revenue Operations Manager and run the show in collaboration with a VP of Sales. I turned to sales for a technical recruiting agency and project management services. Alisa Goldschmidt ).

Scale 100

Scale Technical Review Sales Recruiting Technical Advisors 100

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Invest in your development internally and externally. Nikki Ivey is Cofounder of SDRDefenders and Head of Growth Development at Cultured Perspective, a Black owned Startup Consultancy.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

JULY 26, 2019

In Today’s Episode We Discuss: * How Eric made his way into the world of startups and SaaS. She likes to invest across consumer, B2B saas, and technology infrastructure companies at the earliest stages. In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world. It may be slightly out there.

Sales Hiring 141

Sales Hiring Scale SaaS Payments Payment Services 141

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. When you don’t necessarily have a startup there. Nick Mehta: Yeah.

Payment Methods 197

Payment Methods Merchant Services Scale Payments 197

SaaStr

MAY 3, 2019

Before that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. CEOs everywhere are seeking to innovate, but 81% say their teams are not equipped to meet the challenges needed to compete in today’s marketplace.

VP of Engineering 149

VP of Engineering Sales Hiring Technical Review Development Team Review 149

All that Saas

MAY 1, 2021

The best feature of this app has to be its ‘Return on Investment Analytics. This intuitive yet user-friendly influencer marketing software comes with a generous number of innovative functionalities. Startup Plan – $ 249/month. Also, giving suggestions to invest in the right strategies optimizes your ROI.

Payments 52

Payments Payment Solutions Payment Methods Payment Services 52

Intercom, Inc.

JANUARY 3, 2020

Emmet: As you were saying that, I was thinking about a time about 10 years ago now, I got to visit a city design studio, an innovation lab type place for a fairly well known car company. There was a couple of years there where you couldn’t move for “Uber for X” startup pitches. Even services.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

SaaStr

JULY 22, 2020

We got started in 2008 when we first spotted this sort of new place in investing, which we called seed. At the time, there may be four or five other firms doing this same strategy of investing somewhere between $500,000 and $2 million into companies that were just getting started we would call it pre product market fit.

Venture Capital 218

Venture Capital Investment Travel Marketplace as a Service 218

Intercom, Inc.

JANUARY 23, 2020

Just look at subscription analytics startup ChartMogul whose brand and product are now a household name in the SaaS community. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. That’s exactly what Nick did when he made an early investment in ChartMogul’s content. Poor marketing.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183

OpenView Labs

JUNE 4, 2019

If you spend much time in the startup and tech ecosystem, you’ve probably heard the term “disruptive innovation” more times than you can count. Our culture is fascinated with underdogs and overnight successes— companies, products, or services that seem to rise out of nowhere and completely change their respective industries.

Innovation 71

Innovation Technical Review Travel Business Model 71

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

Intercom, Inc.

FEBRUARY 21, 2019

We’re basically the world’s biggest business marketplace. We help buyers of software and services find the best vendors or the best sellers of the products they need. It helps me make better investment decisions around software. I think there’s a lot of ways we can innovate on the tool, but yeah.

Education 123

Education Sales Hiring Software Review Sales Recruiting 123