Point Nine Land

APRIL 24, 2019

If companies don’t know why subscribers are canceling, they can’t improve the customer experience, and the cycle of churn repeats itself. Meet Brightback: We’ve automated customer retention Brightback is the solution for customer retention at scale. And we’ve officially launched early access. If you want to join us, we’re hiring.)

Retention 76

Retention Strategy Sales Hiring Scale 76

SaaSHolic

MAY 5, 2023

The decision to invest is based on the founding team’s potential and their product’s potential to scale and become a significant market player. The cost of capital has gone up, and digital markets have returned to normal market sizes, leading to a new environment of lower valuations and less money in the market.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

Intercom, Inc.

OCTOBER 31, 2018

In this day and age, having live chat is both a very effective and straightforward manner for us to interact with our users. As a result, we were experiencing issues of scale as we didn’t have 24 hour coverage,” notes Paulo. . “In three weeks, we’ve seen a 50% growth in engagement with the Messenger.”

Scale 128

Scale Engagement Marketing Onboarding 128

User Pilot

APRIL 30, 2024

Wondering what a marketing growth strategy is? From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Growth marketing is also highly agile. What are the four growth strategies?

Underperforming Technical Team 105

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 105

Frontegg

JANUARY 7, 2022

You’ll get to hear from Ebony Shears (VP of Product, Forbes), Samuel Bright (Chief Product & Experience Officer, Upwork), and Corinna Stukan (VP Product, Roam). 4 – Intelligent User Interfaces Conference. User experiences are all about engaging end-users. 9 – Growth Marketing Summit.

Artificial Intelligence 69

Artificial Intelligence Technical Review PayPal Software Review 69

User Pilot

MAY 16, 2022

This is an invaluable part of product-led onboarding: users get access to guides, tutorials , and support all within the app itself, unlocking value along the way. In-app help is massively important for a smooth onboarding experience. They’ve scaled incredibly quickly, using a range of product-led growth techniques.

Onboarding 98

Onboarding Customer Success Scale Strategy 98

User Pilot

APRIL 19, 2024

Accumulating demographic information forms the basis for executing effective market segmentation strategies. Businesses prioritize obtaining user data such as: Job functions. Organizational scale. This direct engagement method improves the quality of the feedback collected as it relates to specific features or user experiences.

Market Research 52

Market Research Sales Recruiting Marketing Underperforming Technical Team 52

Sylvia Ng

FEBRUARY 17, 2016

Keen appreciation for art, design, and user experience. Experience managing personal relationships with vendors or clients. Experience with successfully gaining consumer engagement. Experience with Growth Hacking including retention. Solid Growth Framework knowledge. Saas experience is a major plus.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

Intercom, Inc.

DECEMBER 20, 2018

As the co-founder of WebProfits , he’s led marketing strategy for the likes of Intuit, LinkedIn and Salesforce. Not to mention, he’s scaling seven of his own SaaS companies – including Mailshake , a cold email outreach tool for sales. Tactics for driving growth. It’s the marketing and the brand.

Scale 151

Scale Scaling Technical Review Systems Review 151

User Pilot

SEPTEMBER 29, 2023

The obvious benefit is the ability to scale growth. What’s the difference between a growth hacker and a growth marketer? The former is mainly concerned with applying hacks that lead to growth due to virality. Together, they tackle growth challenges and work on optimizing the entire customer journey.

Scale 105

Scale Software Review SaaS Technical Review 105

User Pilot

FEBRUARY 28, 2024

These tools help with improving retention, enhancing the user experience , and making data-driven decisions. You can use them when monitoring in-app experiences, launching new features, and tracking campaign performances. Google Analytics 4 is great for tracking marketing campaigns. Funnel analysis in Google Analytics.

Payment Solutions 105

Payment Solutions Data Analysis Software Review SaaS Payments 105

User Pilot

APRIL 7, 2021

But it can also be beneficial for products with longer free trials (14+ days) to understand their users’ opinions during their free trial experience. It starts by asking with an in-app survey, “On a scale of 1-10, how likely would you recommend this product?”. Source:Userpilot.com. Let’s say 100 people answer it.

Engagement 92

Engagement Metrics Scale Benchmarks 92

Mucker Capital

APRIL 6, 2023

Should they focus on the setup, the onboarding flow, the free user experience? Should they focus on collaboration that promotes getting additional users on the platform? Once you have that, you can begin to acquire some new users. Then, any marketing budget or any acquisition effort you do at large scale is not wasted.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

OpenView Labs

JANUARY 14, 2020

Any company – even those selling to large Enterprises or operating in niche vertical markets – can adopt PLG principles to improve user experiences and increase go-to-market efficiency. Product Led Growth Market Map. Have you ever wondered about who has successfully adopted Product Led Growth?

Scale 62

Scale Benchmarks User Experience B2B 62

User Pilot

JUNE 10, 2019

Product led growth marketing is like the business equivalent of really great storytelling. That’s why we wouldn’t dare tell you what product-led growth marketing is or how to do it. Instead, we’re going to show you how to drive it in your role as head of growth or product marketer. And that is ?

Growth Marketing 143

Growth Marketing Marketing Scale Payment Features 143

User Pilot

AUGUST 30, 2021

Product analytics tools are a type of software that enables you to measure and visualize user data. Product analytics platforms provide crucial information that enables you to optimize your user experience and make informed decisions when it comes to what to develop/improve in your product. Not necessarily. Capterra: 4.7/5

Product Marketing 98

Product Marketing Payment Solutions SaaS Payments Software Review 98

wepay

MARCH 23, 2018

SaaS businesses tend to believe in and use aggressive growth marketing approaches – at least once they are past the phase of building product and figuring out product-market fit. But growth marketing and marketing for growth aren’t quite the same thing, and every SaaS business is unique.

SaaS Payments 40

SaaS Payments Marketing SaaS Payments 40

User Pilot

JULY 25, 2019

It’s a moment of sudden clarity that your user experiences. This means more users experience the Aha! moment that they let users try out a feature direct from their site’s home page. “Personalization isn’t a new strategy, we’ve all been segmenting users and personalizing outreach for sometime.

Onboarding 108

Onboarding Scale Software Review Technical Review 108

SmartKarrot

OCTOBER 26, 2022

Consumer touchpoints assist in assessing customer satisfaction levels and quickly identifying and resolving friction areas (product bugs, bad customer experience, poor UX, etc.). These all aid teams working on products or services in enhancing the user experience. For certain buyers, your product may mean different things.

B2B 11

B2B Management Underperforming Technical Team Software Review 11

User Pilot

SEPTEMBER 27, 2023

Product-led growth, or PLG for short, is a business strategy that leverages the product as the main driver to acquire, activate, and retain customers. The approach is based on the idea that if the product satisfies user needs and offers a great user experience, it requires fewer sales and marketing efforts to attract customers and grow.

Software 105

Software Scale Acquisition Onboarding 105