InsightSquared

AUGUST 14, 2019

For sales professionals, AI is not only impacting your personal life, but it will soon influence your professional work too if it hasn’t already done so. Many of today’s forward-thinking companies have already begun using AI in their sales strategies. Strengthens Communication With Sales Leads.

Artificial Intelligence 91

Artificial Intelligence Sales Recruiting AI Forecasting 91

Sales Hacker

OCTOBER 19, 2022

Sales compensation planning can be a tricky beast to tame — but know that you’re not alone. I asked 12 incredible sales leaders across the SaaS industry to share their biggest challenges with comp planning and how to overcome them. Related: New to sales compensation planning? Top 10 sales compensation challenges.

Compensation 120

Compensation Sales Recruiting Sales Finance 120

Andreessen Horowitz

APRIL 23, 2024

Whether it’s creating better tools to write code and test code, better tools for customers to engage with reps, better tools for sales teams to engage with their prospects, all those things are happening inside of Bill. Alex: Let’s forecast out. GenAI comes in to make employees efficient. That data is not public.

Payments 110

Payments Forecasting Payment Services Sales Hiring 110

OpenView Labs

AUGUST 19, 2021

Sales recruiting is broken. The sad truth is that VP of Sales are turning over within 19 months —and that timeline is shrinking. . Not only that, the market has heated way back up and the VP of Sales is one of the most sought after roles. This isn’t linear and there are many shades of grey when it comes to sales. .

Sales Hiring 98

Sales Hiring Sales Recruiting Startup Scale 98

Neil Patel

OCTOBER 7, 2020

It’s a reliable way for your management team and staff to communicate from anywhere as well. This includes things like labor cost management, employee retention, fatigue management, compliance, and more. Shiftboard actually has two different scheduling tools—SchedulePro and ScheduleFlex. CakeHR starts at $8.50

Software Review 145

Software Review Software Sales Recruiting Systems Review 145

Buffer Resources

OCTOBER 28, 2024

You can set up affiliate signup pages to recruit partners quickly. Robust reporting features tie marketing efforts to sales outcomes. Leverage predictive analytics to forecast user behavior and prevent churn. The good stuff: Track key metrics like customer lifetime value, retention rates, and repurchase probability.

Social Media 105

Social Media AI Search Marketing Business 105

Stax

MARCH 18, 2025

While traditional business models have a harder time estimating their future revenue, SaaS companies have access to more accurate revenue forecasts, such as their MRR and ARR. Often abbreviated to CLV or LTV, this is the amount of revenue generated by a customer as long as they have an account with your SaaS company.

Scale 117

Scale Payment Services Payments SaaS Payments 117

User Pilot

NOVEMBER 30, 2023

By focusing on these areas of product experience, you can boost customer satisfaction and retention. How do you recruit your interviewees? Forecast changes in the industry Keeping up with industry trends will only take you so far. Spotting market gaps: product analytics. Spotting market gaps: interview invite. How can you do it?

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

CustomerSuccessBox

MAY 9, 2022

While your company can recruit additional Customer Success Managers and improve the customer experience, you’ll also need a Customer Success dashboard that provides revenue insights into every aspect of the customer journey. We go in deeper depth about customer success metrics in this article. Customer Success KPIs.

Customer Success 52

Customer Success Sales Recruiting Outsourced Development Customer Lifetime Value 52

Sales Hacker

MAY 7, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Marcy Campbell is the Chief Revenue Officer at AppFolio, where she leads sales and client services with a focus on delivering unified, end-to-end customer experiences. 16:00 End-to-end GTM orchestration across sales, marketing, product, and CS.

Engineering 78

Engineering Scale Merchant Services Sales Hiring 78

Sales Hacker

MAY 7, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Marcy Campbell is the Chief Revenue Officer at AppFolio, where she leads sales and client services with a focus on delivering unified, end-to-end customer experiences. 16:00 End-to-end GTM orchestration across sales, marketing, product, and CS.

Engineering 66

Engineering Scale Merchant Services Sales Hiring 66

Valuize Consulting

OCTOBER 23, 2024

While acquisition remains important, customer retention and expansion have proven equally vital to sustainable growth and competitive advantage. It includes advanced revenue forecasting, proactive churn prevention, and data-driven expansion strategies.

Underperforming Technical Team 52

Underperforming Technical Team Scale Technical Review Customer Lifetime Value 52

SmartKarrot

MARCH 31, 2022

Management of renewals for subscription memberships. Develop and accomplish sales and operational revenue and profit goals and objectives to achieve Technisys’ strategic plan. Contribute to the recruiting, hiring, and development of top industry talent. Build strong executive and vertical relationships with Technisys clients.

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Systems Review 19

ChurnZero

NOVEMBER 15, 2019

To help you and your team with this arduous process, we hosted a video panel-style webinar on this topic so you could to hear advice on: End-of-year retention and upsell efforts. Analyzing performance for 2020 forecasting. As CS, we have a really close relationship with our sales managers.

Customer Success 40

Customer Success Sales Recruiting Scale Technical Review 40

SmartKarrot

SEPTEMBER 9, 2022

Recruit experienced Customer Success Managers, defining the appropriate functional vs. technical profile needed for the customer vertical. Actively participate in the recruiting, interviewing, onboarding, training, and ongoing engagement of team members. Work closely with Account Managers to drive customer renewals.

Sales Recruiting 19

Sales Recruiting Customer Success Technical Review Scale 19

SmartKarrot

MAY 20, 2022

Forecast hiring needs and recruit members who are focused on delivering world class customer experience. Work collaboratively with other senior executives and departments across the company, including Product, Engineering, Sales, Finance, and others. Lead a team of 12-15 customer-facing specialists, including team Directors.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Scale 19

SmartKarrot

JANUARY 12, 2022

Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes. Lead hiring for BetterUp Care customer success partnering with recruiting and Care leadership. Help recruit, hire, and onboard new Customer Success Managers. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Outsourced Development 19

SmartKarrot

JANUARY 21, 2022

Help set and track towards company-wide expansion, retention, and churn metrics. Work cross-functionally with sales to ensure successful deployments across Twingate’s largest deployments. Create and execute a talent strategy that recruits, onboards, and develops diverse talent.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Leadership 19

SmartKarrot

NOVEMBER 9, 2021

Manage weekly, monthly, and quarterly customer health and retention forecasts and devise action plans required to hit agreed-upon financial goals. Attract, recruit, inspire and retain the best talent, and grow a team of high-performing CSMs. Managing the delivery of issues solved by the operations team.

Technical Advisors 19

Technical Advisors Customer Success Sales Recruiting Technical Review 19

SmartKarrot

JANUARY 13, 2023

Role: Customer Success Specialist Location: Warsaw, Mazowieckie, Poland (Hybrid) Organization: Zowie As a Customer Success Specialist, you will manage and support the success of a portfolio of customers across the entire post-sale customer journey from kick-off to advocacy and renewal. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting SMB Forecasting 19

SmartKarrot

APRIL 6, 2023

Role: Senior Manager, Customer Success Location: Munich, Bavaria, Germany (Hybrid) Organization: Rapid7 As a Senior Manager, Customer Success, you’ll manage recurring revenue in a predictable manner and produce high rates of timely renewal. Create and maintain a vibrant, customer-focused culture.

Customer Success 19

Customer Success Sales Recruiting Customer Lifetime Value Forecasting 19

SmartKarrot

OCTOBER 14, 2022

Building relationships with key internal stakeholders at the customers, including executives, senior management in operations and engineering, and factory staff, including process engineers. Co-owning the upsell and renewals of current customers with the Sales Team. Renewal Retention & Forecasting.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Technical Review 19

SmartKarrot

NOVEMBER 16, 2021

Recruit experienced team members for each functional role. Create a company-wide culture of Customer Success ( Marketing, Sales, Product, Sales, Exec). Ensure customer satisfaction and retention across BRYTER’s US business. Develop strategic account plans focusing on retention, growth whilst minimizing revenue loss.

Customer Success 19

Customer Success Sales Recruiting Technical Review Scale 19

SmartKarrot

JULY 4, 2022

Role: Director, Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal. opportunities and risks). Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Technical Review Systems Review 19

SmartKarrot

JULY 20, 2022

Monitor, analyze, and forecast a customer’s usage of the products. Work closely with Customer Experience leaders and collaborate with multiple cross-functional teams in rev ops, product, marketing, recruiting and more. Cultivate new business with existing customers and play a key role in driving sales success with new customers.

Customer Success 3

Customer Success Merchant Services Sales Recruiting Outsourced Development 3

SmartKarrot

DECEMBER 10, 2021

Role: Director – Customer Success Location: Nashville, TN, US (On-site) Organization: Rain Instant Pay As a Director of Customer Success, you will support the growth of the organization by recruiting, hiring, training, and coaching top talent Customer Success Managers.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Technical Review 19

SmartKarrot

OCTOBER 25, 2021

Build the process of working with SheerID’s largest customers and partner with Sales in developing a roadmap for revenue growth and retention. Partner with EMEA Sales Leadership to develop the plan for Customer Success expansion into that region. Identify and forecast risk as well as growth opportunities within the portfolio.

Customer Success 19

Customer Success Sales Recruiting Software Review Forecasting 19

SmartKarrot

MAY 5, 2023

Create and implement strategies, action plans, and playbooks to enhance customer satisfaction, boost customer retention, and facilitate account expansion. Recruit, educate, inspire, and offer guidance to a group of customer success managers. Within 90 days, interact with and assume leadership of 50 accounts.

Customer Success 19

Customer Success Sales Recruiting Scale Technical Review 19

SmartKarrot

APRIL 6, 2023

Role: Senior Manager, Customer Success Location: Munich, Bavaria, Germany (Hybrid) Organization: Rapid7 As a Senior Manager, Customer Success, you’ll manage recurring revenue in a predictable manner and produce high rates of timely renewal. Create and maintain a vibrant, customer-focused culture.

Customer Success 15

Customer Success Sales Recruiting Customer Lifetime Value Forecasting 15

SmartKarrot

MAY 25, 2021

Apply here: [link] Role: Head of Customer Success Location: San Francisco, CA, US Organization: Turn/River Capital As a Head of Customer Success, you will work with the leadership teams at 2 to 3 of the Turn/River portfolio companies to develop and implement retention and growth strategies and build operational best practices.

Development Team Review 10

Development Team Review Customer Success Sales Recruiting Outsourced Development 10

SmartKarrot

APRIL 21, 2021

Recruit, develop and lead a high-performing team. Director, Customer Success Location: Remote, Chicago, IL, US Organization: Method Recruiting As a Sr. Identify the strategic priorities for the account and then prioritize, forecast, and enable execution. Maintain high levels of customer retention.

Customer Success 10

Customer Success Sales Recruiting Merchant Services Scale 10

SmartKarrot

JUNE 7, 2021

Supporting the field-based new business sales team. Where new business is targeted through partnership arrangements, working with the Partnership managers, the Marketing team and the field-based sales team to ensure the proposition is relevant. Collaborate with Sales to ensure customers’ contract renewal.

Customer Success 10

Customer Success Sales Recruiting Outsourced Development Forecasting 10

SmartKarrot

JUNE 10, 2021

Oversee the customer transition from the Sales Team to the Customer Success team. Lead a high-performing team of account managers through organizational development, coaching, recruiting, and performance management.

Customer Success 10

Customer Success Sales Recruiting Technical Review Technical Support 10

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 136

Scale Sales Recruiting Sales Hiring VP of Engineering 136

SmartKarrot

JANUARY 27, 2021

Partner internally to identify financial targets, provide ongoing performance forecasting, and meet the retention/renewal targets. Partner with the Sales team for successful post-sale handoffs, successfully set up renewal, and identify upsell opportunities. Take responsibility for retention and account expansion targets.

Customer Success 10

Customer Success Sales Recruiting Scale Technical Review 10

SmartKarrot

MARCH 25, 2021

Role: Vice President, Customer Success- Telecommunications Location: New York, NY, US Organization: Rokt As a Vice President of Customer Success, you will be responsible for revenue growth and retention rates of the Telecommunications partners and advertisers. Monthly and quarterly revenue forecasting and account plans.

Customer Success 10

Customer Success Telecommunications Sales Recruiting Outsourced Development 10

SmartKarrot

JUNE 22, 2021

Drive recurring revenue – by expediting post-sales placement, increasing renewal rates, and reducing customer churn. Identify potential issues with each client and work cross-functionally with Business Development and Recruiting Teams to take timely and effective action to resolve them.

Customer Success 10

Customer Success Sales Recruiting Scale Sales Hiring 10