Baremetrics

NOVEMBER 1, 2021

It would be an understatement to say that we’re a fan of Flightpath Finance. We’re excited to announce that Baremetrics has acquired Flightpath Finance. Initially, we’ll be bringing your Baremetrics data into your Flightpath account so you can forecast new revenue by new customers, expansion, contraction, and churn.

Finance 96

Finance Outsourced Development Sales Hiring Forecasting 96

SaaStr

JANUARY 29, 2021

Let’s say you are at $10m ARR and decently funded, you’ll probably have 100 headcount by this point, or at least, by $15m ARR. You’ll probably want to add field sales (for Big Deals) by $10m ARR or so, another 2-3 headcount here, minimum. Let’s assume that takes 5 headcount, minimum, ideally 6. >>

Sales Hiring 344

Sales Hiring Headcount Scale Engineering 344

Tom Tunguz

DECEMBER 31, 2023

The BTC ETF drives a resurgence in interest in web3 financing. The winter forced many companies to evolve from open-source projects to revenue-generating businesses. The share of AI-enabled web searches approaches 50% of all consumer search as consumer behavior patterns evolve, especially on mobile.

AI Search 221

AI Search AI Scale Headcount 221

Chart Mogul

AUGUST 15, 2019

Revenue-based financing is quickly becoming a popular way for startups to raise funds without sacrificing equity. New investment structures are gaining traction in the early-stage SaaS financing market. A high-level look at Revenue-based financing (RBF). Higher revenue growth = Higher IRR for us. Once the 1.5x

Finance 85

Finance Payments Revenue Payment Solutions 85

Tom Tunguz

JULY 21, 2022

Finance told us our budget is decreasing by 20%.” Management teams expect to reduce operating expense by 20% predominantly through headcount reductions or hiring freezes - everyone from sardine startups to public megalodons. Software automates manual work, provides leverage, and the total cost is often less than a headcount.

Sales Hiring 139

Sales Hiring Headcount Software Finance 139

Chart Mogul

AUGUST 15, 2019

Revenue-based financing is quickly becoming a popular way for startups to raise funds without sacrificing equity. New investment structures are gaining traction in the early-stage SaaS financing market. A high-level look at Revenue-based financing (RBF). Higher revenue growth = Higher IRR for us. Once the 1.5x

Finance 52

Finance Payments Revenue Payment Solutions 52

OPEXEngine

NOVEMBER 23, 2020

While many of these mistakes or potential issue items are likely to be more prevalent in a business with a lean (or essentially non-existent) finance team, we’ve seen large businesses deal with many of these same challenges. Here’s a super basic overview of the key P&L areas we typically use: Revenue. Cost of Goods Sold (COGS).

Finance 52

Finance Sales Hiring Headcount Scale 52

ChurnZero

JANUARY 11, 2024

Most company budgets that earmark dollars for customer success intend for it to go towards headcount. ChurnZero refers to that portion of the budget as the “non-headcount budget.” 2023 non-headcount customer success budgets as a percentage of revenue: Most non-headcount customer success budgets range from 0.08% of revenue to 0.2%

Headcount 52

Headcount SaaS Leadership Benchmarks 52

SaaStr

DECEMBER 16, 2022

Sam Blond, Partner at Founders Fund, joined Matt Plank, VP of Sales at Rippling, to unlock the secrets to exponential revenue growth. Rippling positioned itself as an all-in-one solution for employee management across HR, IT, and finance. Instead of celebrating headcount, focus on growing efficiently in scalable ways.” .

Outsourcing Services 202

Outsourcing Services Scale Sales Hiring Outsourced Development 202

ChurnZero

NOVEMBER 22, 2021

As a Customer Success leader, do you get anxious at the thought of asking your CFO or CEO for additional headcount? Using these models, you too can learn how to go toe-to-toe with your Finance team by presenting trade-offs to get the headcount you need. How to Build a Customer Success Budget for Headcount. 18,000,000.

Customer Success 98

Customer Success Sales Hiring Headcount Benchmarks 98

ChurnZero

MARCH 22, 2023

As a CS leader, these tools help keep your team lean, standardize your operations, and give your C-suite visibility into decisions about headcount and tooling. Revenue: You also need to consider revenue. Both the customer experience and cost control are key parts of a solid success program. Thinking this way is a mistake.

Customer Success 97

Customer Success Headcount Finance Leadership 97

Intercom, Inc.

NOVEMBER 14, 2018

If you’re forecasting short on your global revenue target, do you know how you’ll make up the difference? Average revenue per account (also referred to as Average Transaction Size (ATS) or Average Sales Price (ASP)). New logo revenue. Net expansion revenue. Net new revenue attainment. Revenue sold per rep.

Sales Hiring 188

Sales Hiring Metrics Revenue Sales 188

The Angel VC

MARCH 23, 2016

If you have a SaaS startup with a higher-touch sales model where revenue growth is largely driven by sales headcount, the plan needs to be modified accordingly. Summary" tab The "Summary" tab contains only two types of input cells: Your starting bank balance and cash injections from financings.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

Intercom, Inc.

OCTOBER 29, 2019

For example, our leadership team might decide to focus our company strategy on targeting the segments with the best revenue retention. For example, our Finance team is now able to confirm whether new customer growth is up in our target segments. Informing our approach to the market. Assessing progress on our strategy.

Business 184

Business B2C Scale Headcount 184

SaaSOptics

MAY 2, 2022

In a sales-led model, sales processes and teams are the primary drivers of revenue growth. As a result, workplace collaboration tools like Zoom , Slack , and Dropbox all experienced record revenue numbers during this time. . For example, Zoom’s annual revenue increased 325.81%. How a Hybrid Approach Affects Finance Teams.

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

ChurnZero

MARCH 22, 2023

As a CS leader, these tools help keep your team lean, standardize your operations, and give your C-suite visibility into decisions about headcount and tooling. Revenue: You also need to consider revenue. Both the customer experience and cost control are key parts of a solid success program. Thinking this way is a mistake.

Customer Success 59

Customer Success Headcount Finance Leadership 59

Sales Hacker

FEBRUARY 23, 2024

Hello and welcome to The GTM Newsletter – read by over 50,000 revenue professionals weekly to scale their companies and careers. They repeated this model of building and selling software to establishments, eventually reaching $10M in committed annual recurring revenue (CARR). #2

Banking 90

Banking Scale Sales Recruiting Sales Hiring 90

Intercom, Inc.

FEBRUARY 10, 2022

Reduced headcount, longer working hours, and a spike in queries have led to burnout. “We surveyed over 1,200 global support leaders across a range of sectors like tech, e-commerce, and finance” We found that the customer support landscape is rapidly evolving, making adapting to change no longer optional for any business.

Customer Support 211

Customer Support Trends Technical Review Headcount 211

SaaStr

FEBRUARY 1, 2024

Enterprise has a budget owner, influencer, decisionmaker, and finance person to sign off. The most important thing is to calibrate where and how revenue comes in and where marketing needs to support it most. What kind of headcount do you have? Especially for Enterprise software, there is no single persona in the buying journey.

Scale 184

Scale Scaling Sales Hiring Marketing 184

ChurnZero

NOVEMBER 18, 2022

And yet, downplaying your team’s needs undermines CS’s current impact and future revenue-driving potential. But it’s not about driving revenue at all costs, cautions Jeff. This is something that I’m doing with fractional headcount allocation. Efficiency and profitability are top of mind for every executive today.

Customer Success 98

Customer Success Sales Hiring Headcount Scale 98

OPEXEngine

MARCH 9, 2022

Most companies track R&D as a % of revenue, and maybe a few metrics about activity, but few CFOs can answer the question of what’s the ROI on their R&D investment. How can Finance and Engineering management work together to diagnose weak areas, and shift R&D resources to produce better outcomes for the company?

Software Review 59

Software Review Development Team Review Technical Review Outsourced Development 59

OPEXEngine

SEPTEMBER 9, 2021

Take this example of working with Sales on how many account executives to add in the upcoming year: “Our current sales headcount is 30% higher than the sales headcount benchmark for SaaS companies our size and growth rate, and our ARR per sales rep is 30% lower than the benchmark.

Benchmarks 52

Benchmarks Sales Hiring Headcount Customer Lifetime Value 52

OPEXEngine

OCTOBER 31, 2019

Over the past decade benchmarking software and SaaS companies , I’ve had the chance at OPEXEngine to work with hundreds of amazing Finance execs who work incredibly hard at getting the right data to support their company’s goals. SaaS Finance Benchmarks. Finance skill sets. Skills & Experience.

Finance 40

Finance CTO Hire Headcount SaaS 40

SaaSOptics

JANUARY 9, 2020

What if I told you that we have 1 full-time finance team member managing revenue operations with over 80 employees and 650+ customers? One person to manage expense reports, commissions, billing and invoicing, cap tables, revenue recognition, deferred revenue and more. – Charles Dye, Finance Manager.

Payment Features 77

Payment Features Deferred Revenue Scale Finance 77

OPEXEngine

AUGUST 25, 2020

adding headcount, reducing production time, expanding sales territories) to see likely outcomes. According to an Adaptive Insights CFO Indicator Report, 71% of finance teams manage data from at least three sources. In other words, dynamic financial models show you the probable results of pulling various levers (e.g.,

Headcount 52

Headcount Forecasting Finance Business Model 52

SaaSOptics

JUNE 24, 2021

In this article, we’ll dive into some of the most hotly debated abbreviations out there–RevOps, short for Revenue Operations, and FinOps, short for Financial Operations. . Independent Revenue Operations teams. Only finance can hold the line on the true calculation. . Where each lives in the business. What is RevOps? .

Scale 72

Scale Headcount Finance Churn 72

OPEXEngine

NOVEMBER 17, 2020

That includes deciding when to accelerate recovery spending and what financing the business needs to execute its plan. . As companies work with investors and lenders, clearly outlining cash runway and financing requirements is imperative to prepare for different scenarios. Include sufficient detail.

Forecasting 52

Forecasting Finance Headcount Communication 52

Kellblog

JUNE 17, 2023

I’ve never heard of SaaS quick ratio before, but from finance class I remember that the quick ratio is a liquidity metric, so I’m curious. Usually this is the inverse of the CAC ratio , but sometimes ( and as defined by Scale ) done on revenue, not ARR. S&M % of revenue. Annual revenue churn (rate).

Scale 102

Scale Sales Benchmarks Metrics 102

Kellblog

NOVEMBER 2, 2023

Are the revenue (and ergo cash collection) targets realistic? A mindless policy that basically says the C-suite can’t be bothered with headcount resource allocation and will effectively leave it to chance. Is the resultant plan even do-able? Always make a plan that you can beat. No backfill policy. Little or no travel budget.

VP of Engineering 106

VP of Engineering Travel Underperforming Technical Team Headcount 106

InsightSquared

MAY 7, 2019

When scaling the business, sales typically averages roughly 30% of revenue, so therefore sales spend is one of the biggest investments a company can make. At the highest level, SaaS companies look at sales expense, headcount, sales productivity and SaaS metrics like: The cost of new customer acquisition (CAC).

Scale 102

Scale Sales Hiring Metrics Sales 102

Valuize Consulting

MAY 4, 2022

As revenue and customers grow, leaders quickly, and sometimes painfully, learn that they need to adopt a proactive approach to their customer engagement and lifecycle that enables their long tail customers through a powerful Scale strategy. A critical element of this forecast is aligning with your Finance team.

Scale 52

Scale Customer Success Scaling Strategy 52

ChurnZero

JUNE 27, 2023

A digital approach is key to improving business growth metrics such as net revenue retention (NRR) and gross revenue retention (GRR). Like us, many companies will start considering size, such as customer-company headcount, or product type. The answer is simple: you need a digital-first strategy.

Customer Success 52

Customer Success Strategy Outsourced Development Systems Review 52

OPEXEngine

OCTOBER 6, 2022

Enhanced service with tailored benchmark models for go-to-market, cost management, and headcount analytics. In fact, OPEXEngine customers that benchmark for 3+ years show an average 50% improvement in EBITDA while maintaining or increasing revenue growth rates. .

Technical Review 40

Technical Review Development Team Review Benchmarks Headcount 40

ChurnZero

DECEMBER 28, 2021

Net Revenue Retention vs. Gross Revenue Retention: Explained. Have you ever wondered if you should be paying closer attention to your Net Revenue Retention (NRR) or Gross Revenue Retention (GRR) when analyzing churn? What percentage of company revenue should be spent on Customer Success?”.

Sales Hiring 52

Sales Hiring Headcount Customer Success Outsourced Development 52

Sales Hacker

OCTOBER 2, 2020

It’s a flywheel for the entire sales funnel, speeding up sales motions and connecting every revenue-generating activity. Get buy-in from the revenue leadership team to ensure you get the potential of your ROI. 10% of companies that have reduced headcount have reinvested the savings into new sales technologies.

Scale 132

Scale Engagement Sales Sales Enablement 132

Sales Hacker

MAY 26, 2021

They want to increase revenue through effective sales strategies. The focus is on things like reporting, territory management and later stage tasks such as contract negotiations and finance approvals. Financial systems management – know how sales choices affect revenue goals. A career in sales, sales ops, or sales enablement?

Scale 60

Scale Sales Hiring Sales Outsourced Development 60

Kellblog

NOVEMBER 23, 2022

Finance types on the board might view these as simple canapes served before the meal. The next block focuses on headcount: Total employees, at end of period. The first block is revenue, optionally split by subscription vs. services. Rule of 40 score = revenue growth rate + free cashflow margin. A laundry list of goals.

Technical Review 115

Technical Review Software Review Forecasting Churn 115