TechEmpower SaaS

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

SaaStr

JANUARY 24, 2021

2021 will be the year SaaS sales evolves the most since the Appexchange ecosystem started to take off ~15 years ago, which spawned the entire notion of a true sales app stack. The permanent move to distributed sales teams. Almost every SaaS VP of Sales and CRO I’ve talked to in the past few months isn’t going back.

Sales Recruiting 353

Sales Recruiting Scale Technical Review Sales 353

SaaStr

SEPTEMBER 10, 2020

We’ve talked a lot over the years about how not to hire a wrong VP of Sales — 70%+ of the first VPs of Sales don’t make it even 10 months. And figure out if they really are great: For your prospective VP of Sales, did her top 2 hires at least crush it and blow out their quotas ? Recruiting.

Part-Time VPE 351

Part-Time VPE Sales Hiring CTO Hire Sales Recruiting 351

SaaStr

MARCH 3, 2023

At SaaStr APAC 2023, Scott Pugh, VP of Sales at Figma, shared how to scale these two sales teams while building culture. Pugh’s strategy is simple, albeit not always easy: Recruitment — how to hire the best talent to scale your sales organization. Let’s look at five tips to consider for successful recruiting.

Scale 268

Scale Sales Recruiting Sales Hiring Scaling 268

SaaStr

MARCH 5, 2025

In our most recent episode of CRO Confidential , hosted by Sam Blond , Graham Moreno , VP of Worldwide Sales at Codium, shared invaluable insights on what drove this growth, the challenges they faced, and how other SaaS companies can replicate this success. Key Growth Drivers 1.

Sales Hiring 169

Sales Hiring Scale Sales Recruiting AI 169

SaaStr

FEBRUARY 25, 2025

Finding and recruiting top talent is consistently ranked as one of the biggest challenges for growing SaaS companies. SaaStr Annual attracts thousands of high-quality SaaS professionals across functions like engineering, product, marketing, sales, and customer success. Meet and Find Your Next VP / CXO!

Sales Recruiting 171

Sales Recruiting Scale CTO Hire Sales Hiring 171

SaaStr

JANUARY 31, 2022

Having learned from thousands of customers and prospects, Sarah Lash, Envoy’s head of enterprise sales, will talk about what it takes to guide and scale enterprise sales programs during an uncertain future. In my first six months at Envoy , I grew the sales team from six to 17. Combine Strategies To Drive Sales.

Sales Recruiting 246

Sales Recruiting Sales Hiring Scale Enterprise 246

SaaStr

FEBRUARY 29, 2024

If a sales exec makes it anything but effortless to schedule a job interview with them, Basically it won't work out — Jason ✨Be Kind✨ Lemkin  ?? At least for sales execs, never hire them if they are slow in the recruiting process. Recruiting is sales. But for in-bound candidates? Probably, even slower.

Sales Recruiting 257

Sales Recruiting Sales Hiring Interviewing Sales 257

SaaStr

JULY 20, 2024

Dedicated Slack Channel For Every Metric From the early days at Secureframe, they have had a dedicated Slack channel for every metric: every net new sale, every expansion, every churn, and every expense. Work with Great Executive Recruiters ”The first time I saw an invoice for an executive search, I think I had a heart attack,” Shrav joked.

Sales Recruiting 292

Sales Recruiting Sales Hiring Scale Engineering 292

SaaStr

FEBRUARY 26, 2021

Brendon Cassidy, my VP of Sales wrote a version of this piece a while back. I though an updated version of this would be good for founders thinking about hiring a VP of Sales … VPs of Sales themselves … and VPs-to-be to read — Jason, ed. … 10 Rules to Being a VP of Sales in a Startup.

Sales Hiring 294

Sales Hiring Sales Recruiting Startup Sales 294

SaaStr

FEBRUARY 11, 2021

In SaaS, #1 most common misfire, with a bullet, is the VP/head of sales. It goes something like “You’ve Got to Get Past the Carcass of Your First VP of Sales” or “It’s The Second VP of Sales When You Really Start Selling” or variants thereof. Because in SaaS start-ups, it seems like the majority of first VP Sales fail.

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

SaaStr

AUGUST 15, 2021

Someone has to be the #1 engineer. But one of you has to lead on Customers/Sales/Marketing and the other likely on Product/Engineering for it really to work. Better recruiter than you. Better recruiter than you. If your co-founder is a better recruiter than you, this is an immediate upgrade.

Sales Recruiting 278

Sales Recruiting Engineering Product Marketing Marketing 278

SaaStr

JUNE 23, 2020

In SaaS, it is recruiting your VPs and management team : SaaS products mostly don’t sell themselves. You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales. You’ll need more than 5–6 core engineers to go big. Q: What’s the number one challenge for scale-up founders?

Part-Time VPE 292

Part-Time VPE CTO Hire Fractional VPE Sales Recruiting 292

Tom Tunguz

APRIL 21, 2020

Gremlin is the chaos engineering company. The founders developed chaos engineering and resiliency testing at Netflix and Amazon, which increased those services’ uptime from three nines to four nines. Regardless, the message should be promulgated through every channel: sales, marketing, press, recruiting, events, etc.

Sales Recruiting 347

Sales Recruiting Banking Engineering Customer Support 347

SaaStr

AUGUST 30, 2022

This happens with some regularity in SaaS, I’ve learned (and to be clear: I’m not talking about any company I’ve invested in, am an advisor to, board member of, etc – Because when it’s still a very small team, with no true management team … co-founders can kind of hack it to $1m-$2m in ARR together.

Sales Recruiting 269

Sales Recruiting Technical Cofounder Scale Investment 269

Tom Tunguz

AUGUST 18, 2018

Startups are business machines engineered to grow quickly. Every lead hired today, whether marketing , sales, engineering or product, will have a very different job nine months from now, much less two years from now. You hire a head of engineering. The engineering team is 17 people. And ship code on time.

Sales Recruiting 270

Sales Recruiting Sales Hiring Startup Headcount 270

SaaStr

NOVEMBER 21, 2020

We’ve written a lot on SaaStr on how to increase the odds your first management team is a success. How to hire a great VP of Sales (tons on that here ). What a great VP of sales really does. How to manage customer success. About recruiting and helping you scale. When to hire her (more here ).

Sales Hiring 357

Sales Hiring Scale Sales Recruiting Engineering 357

SaaStr

MARCH 19, 2021

A head of sales that doesn’t recruit at least one strong rep in the first 90 days. A head of product that doesn’t take over the roadmap, and redirect the engineering team to do something better, faster and bigger. But the top VPs of Sales know you have to get it going soon. Never will. Never will.

Sales Recruiting 348

Sales Recruiting Sales Hiring SMB Engineering 348

Tom Tunguz

SEPTEMBER 7, 2020

Whether you manage a team of engineers, a team of regional sales managers, or the company, your first responsibility is to hire and successfully manage the seven people who will form your leadership team. First, as a company grows, the most important thing is recruiting.

Sales Hiring 263

Sales Hiring Sales Recruiting Management Leadership 263

SaaStr

NOVEMBER 19, 2020

More on that here and a great video discussion below: You’ll probably be ready for your first VP of Sales by $1m in ARR. We’ve talked about this a lot on SaaStr, but hiring a true VP of Sales before you have 2 reps hitting quota (and thus a repeatable, if not yet fully repeating process) is too early. Plan for it.

Part-Time VPE 363

Part-Time VPE Sales Hiring CTO Hire Scale 363

Kellblog

FEBRUARY 16, 2022

Emboldened by this seeming endorsement, I dashed off what turned into a lengthy email on interviewing and recruiting, a topic about which I am passionate not because I think I am good it, but because I think I am not. Thoughts on The Recruiting Process. Remember it’s a mutual sales process. Consider a try-and-buy.

Sales Recruiting 110

Sales Recruiting Interviewing Sales Hiring Finance 110

SaaStr

MARCH 30, 2025

You need to learn to become a parallel recruiter. To constantly, painfully, boring-ly be recruiting the next level of management and managers all the time. By $2m in ARR, you need a VP of Sales, Marketing, Customer Success, Product and Engineering (if you can afford them all).

Scale 149

Scale Sales Recruiting B2B Sales Hiring 149

SaaStr

MARCH 7, 2021

I thought it would be worth drilling down deeper into each of them, and sharing the learnings and mistakes: 1/ Spending less time fixing things, more time recruiting senior folks to own them. No one spends enough time recruiting as it is, after $1m ARR or so. Yes, you can manage the sales team yourself. You can do this.

Part-Time VPE 286

Part-Time VPE Sales Recruiting Sales Hiring Scale 286

SaaStr

MARCH 1, 2024

In SaaS, once you have even a few million in ARR, the #1 challenge is recruiting top-tier VPs and building a truly top-tier management team: SaaS products mostly don’t sell themselves. You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales. She can be your CTO forever.

Scale 269

Scale Part-Time VPE CTO Hire Fractional VPE 269

SaaStr

JULY 18, 2023

Some engineers by training, others in sales or product originally. But a few uniting characteristics of the very best: Relentless Recruiters. You have to be constantly recruiting the best. The best founders usually spend at least 20% of their time recruiting. Some extroverts, some introverts. No Excuses.

Sales Recruiting 246

Sales Recruiting Scale Scaling Engineering 246

SaaStr

JULY 15, 2019

Someone has to be the #1 engineer. But one of you has to lead on Customers/Sales/Marketing and the other likely on Product/Engineering for it really to work. Better recruiter than you. Better recruiter than you. If your co-founder is a better recruiter than you, this is an immediate upgrade.

Sales Recruiting 240

Sales Recruiting Engineering Product Marketing Marketing 240

Tom Tunguz

AUGUST 2, 2019

If you must choose a long term headquarters for your startup, call an executive recruiter who focuses in that city. VP Engineering, VP Product, VP Sales, VP Customer Success, VP Marketing, or VP Operations. And who better to call to understand the labor market dynamics than an executive recruiter from that locale?

Sales Recruiting 255

Sales Recruiting Sales Hiring Startup Scale 255

SaaStr

SEPTEMBER 27, 2023

From $1m in ARR, and Then Forever After: Recruiting Great VPs. You need to learn to become great at recruiting. Why do I need 50 engineers to do what 3 engineers use to do? Why is my sales team less efficient at $20m ARR than at $2m in ARR? This challenge never ends. It never ends. And tenacious at it.

Sales Recruiting 278

Sales Recruiting Sales Hiring Startup Scale 278

SaaStr

OCTOBER 20, 2023

20Dear SaaStr: My Top Sales Rep Made $600,000 a Year — And Just Quit! Why would a sales rep quit a job where they are making top 1%-5% money, respected, treated well, and have it dialed it? It may not be 100% logical, but looking back, here’s where I see it happen: A new VP of Sales comes in. The VP of Sales leaves.

Sales Recruiting 267

Sales Recruiting Sales Startup Engineering 267

SaaStr

JULY 9, 2022

The role of a VP is to own everything required to hit the goals for a functional area – Sales, Marketing, Product, Engineering, Finance, or Customer Success. This includes: Recruiting the team. While the answer may sound obvious, I’m not sure it always is in early-ish stage start-ups. This can be hard.

Sales Recruiting 286

Sales Recruiting Sales Hiring Finance Engineering 286

FastSpring

FEBRUARY 6, 2025

In this episode of Growth Stage, we interview Lizzie Mintus Founder and CEO of Here’s Waldo Recruiting and host of The Heres Waldo Podcast about her thoughts on: The most effective recruiting strategies for SMBs. So during the intro, I kind of talked about how you run here’s Waldo recruiting.

SMB 108

SMB Sales Recruiting Branding Sales Hiring 108

SaaStr

MARCH 17, 2021

The other day, I met with a great founder who talked with me about how he was about to top his VP of Sales. in ARR in pretty short order, recruiting a great small team of reps under her, and had really nailed the formula. Our top Director of Engineering was just an A+ from Day 1. This VP had gotten him from $0 to $1.5m

Sales Hiring 300

Sales Hiring Sales Recruiting Scale SMB 300

SaaStr

JUNE 9, 2021

A ways back, I asked Brendon Cassidy, VP of Sales at LinkedIn, Adobe Sign / EchoSign, and Talkdesk to put together his playbook for double sales. … How We Increased Sales Nearly 100% In One Quarter at HackerRank – Brendon Cassidy. I thought it was a great checklist for all of us to take a look at.

Scale 278

Scale Sales Recruiting Sales Hiring Sales 278

SaaStr

JULY 29, 2021

Someone great at something core you aren’t: Sales, Engineering, Marketing. Great at sales. Great at engineering. If you hire someone to do the first sales, you’ll never understand it yourself. When you go to hire your first sales rep, hire 2. 50% of the job for a VP is recruiting. A bit more here.

Sales Hiring 306

Sales Hiring Sales Recruiting Interviewing Engineering 306

SaaStr

OCTOBER 27, 2022

You need engineering, product in all start-ups — but in SaaS, even in the very early days, you also need sales, client success, true support, demand gen marketing, etc. Routine Sales. You gotta hire 2 great sales reps as soon as you can. This didn’t work well until I had a Great VP of Sales.

Sales Hiring 286

Sales Hiring Sales Recruiting Scale Scaling 286

OpenView Labs

APRIL 29, 2021

Recruiting top talent is the common denominator across all scaling startups. Nine out of 10 founders and CEOs I connect with are involved in recruiting on a weekly, if not daily, basis. Many of them are learning on the fly and trying to juggle being CEO and Chief People Officer/Lead Recruiter/Brand Evangelist all at once.

Sales Recruiting 98

Sales Recruiting Outsourcing Services Sales Hiring Scale 98

SaaStr

JANUARY 27, 2021

“Give the VP of Sales More Time” This is always terrible advice. If a VP of Sales can’t improve things in one sales cycle or less — she never will. In one sales cycle, or less. “The Leads are There, the Problem is the Sales Team.” And you are better off without her.

Part-Time VPE 347

Part-Time VPE Sales Hiring Scale Sales Recruiting 347