User Pilot

MAY 1, 2024

Before starting his own venture, Lenny worked in the product and engineering teams of companies like Airbnb and Neustar. Renowned for his tenure on Airbnb’s product team, Lenny’s professional journey truly began in 2010 when he served as the CEO of a budding startup named “Localmind.”

Underperforming Technical Team 78

Underperforming Technical Team New CTO Interviewing CTO 78

SaaStr

FEBRUARY 4, 2020

Lexi Reese, Gusto COO uses her 20+ years of experience to provide advice on building high performing teams using authenticity, empathy and logic. Lexi explains the importance of team trust, driver and passenger mindsets, and much more. I think the foundation of high performance teams is that they share five things.

Scale 187

Scale Underperforming Technical Team Scaling Leadership 187

User Pilot

AUGUST 21, 2023

TL;DR Product managers need to have good problem-solving, communication, and leadership skills. Product managers often work in cross-functional teams and bridge the gap between multiple departments. Leadership. What qualities do you look for in a strong product team? As such, they need to have superb communication skills.

Interviewing 83

Interviewing Underperforming Technical Team Management Sales Hiring 83

Natalia Luneva

NOVEMBER 11, 2020

Today I interview Cynthia Del’Aria and we talk about leadership in the SaaS world. Her career spans nearly 25 years, and includes development skills in the full web stack, as well as the business side of the house. The importance of leadership for SaaS companies. The differences between good and bad leadership.

CTO Coach 52

CTO Coach New CTO Leadership CTO 52

Intercom, Inc.

JULY 28, 2022

Sanj started working at Salesforce back in 2005, when the company had around 1,000 employees and a few hundred million in revenue, and he was a part of its growth for 14 years, holding several leadership positions in multiple markets in EMEA. It’s very transparent, very collaborative, and filled with really smart, amazing people.

Scale 210

Scale Scaling Sales Hiring Sales Recruiting 210

Andreessen Horowitz

SEPTEMBER 19, 2023

We pulled from my prior marketplaces experience and dove into their business quickly to develop a point-of-view on the opportunity. Prior to founding Instacart, Apoorva was a fulfillment optimization software engineer from Amazon. It truly has been a team effort. It was April 2014, and the company was raising its Series B.

Marketplace as a Service 142

Marketplace as a Service Scale Underperforming Technical Team Construction 142

Intercom, Inc.

MARCH 15, 2021

It’s not just that more diverse teams are more effective and more profitable ( though they are ); but, as Karen Peacock, our CEO, says , “It’s just the right thing to do.”. I wouldn’t have the career I have without incredible support and sacrifice from my wife,” says Darragh Curran, Intercom’s SVP of Engineering.

Part-Time VPE 209

Part-Time VPE Underperforming Technical Team Leadership Engineering 209

SaaStr

NOVEMBER 26, 2019

sales team. I did all sorts of things there from sales, to project management, to running the engineering team, hiring. This is where I got my chops in growing and scaling enterprise sales teams. We have team selling here that extends beyond the sales team. Want to see more content like this? Good afternoon.

Scale 227

Scale Sales Hiring Underperforming Technical Team Sales 227

SaaStr

JULY 25, 2021

I still remember the very first time I met Dev back in 2011 and I was this engineer turn first-time founder, CEO running the business. You can have the great product and a great team, but the market of small or very niche. And then what’s your unique advantage as a company, as the team? Jyoti Bansal: Yeah.

Sales Recruiting 254

Sales Recruiting Sales Hiring Scale VP of Engineering 254

Chart Mogul

NOVEMBER 7, 2019

At the Product-Led Institute, we developed the “Triple-A” sprint, which focuses on rapidly identifying problems, building solutions, and measuring impact. The Triple-A sprint gives you a way to build a sustainable growth process and can be used by any team in your business. Ask yourself: Which part of your business is underperforming?

Underperforming Technical Team 69

Underperforming Technical Team Development Churn Metrics 69

User Pilot

JANUARY 8, 2024

As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly.

Acquisition 101

Acquisition Strategy Social Media Underperforming Technical Team 101

Kellblog

NOVEMBER 2, 2023

As we struggle to hit top-down targets through rounds of cost-cutting, we cut here and squeeze there so much that we can develop a certain myopia. Or product relative to engineering? And create perverse incentives to not terminate weak employees in the process. Why do we forget this? More simply, do we still have travel budget?

VP of Engineering 108

VP of Engineering Travel Underperforming Technical Team Headcount 108

User Pilot

NOVEMBER 21, 2023

TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. Allocating time for a specific research stage is often a no-go for leadership, so make the habit of interviewing customers continuously. Average ships per person in the team.

Technical Review 85

Technical Review Management Underperforming Technical Team Leadership 85

Chart Mogul

NOVEMBER 7, 2019

At the Product-Led Institute, we developed the “Triple-A” sprint, which focuses on rapidly identifying problems, building solutions, and measuring impact. The Triple-A sprint gives you a way to build a sustainable growth process and can be used by any team in your business. Ask yourself: Which part of your business is underperforming?

Underperforming Technical Team 52

Underperforming Technical Team Development Churn Metrics 52

Valuize Consulting

JUNE 10, 2020

Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. Lean customer success provides a methodology to engineer these primary and secondary processes to be integrated end to end.

Customer Success 40

Customer Success Engineering Scale Technical Review 40

User Pilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. This is the main focus of the article.

Strategy 87

Strategy Underperforming Technical Team User Experience SaaS 87

Andreessen Horowitz

FEBRUARY 12, 2024

Getting executives out of the 1:1 interview process and into a whiteboard session can help you assess their core competencies and how they’ll work with your team. We spend time looking at their org savvy, their leadership skills. How can we help the team get calibrated on the role? Working sessions. Talent in 2024.

Sales Recruiting 91

Sales Recruiting Technical Advisors Sales Hiring Underperforming Technical Team 91

Neil Patel

SEPTEMBER 30, 2020

And what better way to develop this other than enlisting the help of an expert digital strategy consultant who can do a broad set of activities, each of which is directed towards helping you meet your goals. You must already be on the lookout for investments that can maximize ROI – or get rid of bad investments altogether.

Consulting 123

Consulting Strategy Technical Review Underperforming Technical Team 123

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Sixteen Ventures

NOVEMBER 8, 2018

Most companies handle Account Expansion poorly and therefore experience very poor results. Do this… Have one team dedicated to bringing in net new Good-fit customers and a different, separate team dedicated to growing the relationship with those successful customers. Now you have a two-pronged growth engine!

Underperforming Technical Team 58

Underperforming Technical Team Leadership Compensation Customer Success 58

How To Buy Saas

DECEMBER 11, 2023

However, it’s not necessarily about bad business ideas – far from it. This powerful combination of knowledge empowers you to steer your team and the entire organisation towards success. Would you believe that over two-thirds of startup dreams don’t quite hit the mark?

Business 40

Business Underperforming Technical Team Interviewing Leadership 40

Intercom, Inc.

SEPTEMBER 3, 2020

Which is why customer feedback is a big deal to all of our teams – it’s really integral to what we do and how we build. Maria Gutierrez – Senior Director of Engineering. Maria Gutierrez: Hi, I’m Maria Gutierrez, and I’m senior director of engineering and co-site lead for our London office.

Mobile 212

Mobile Scale Underperforming Technical Team Engineering 212

SaaStr

JULY 8, 2020

350: Neha Sampat is the Founder and CEO @ Contentstack, a modern content management system bringing business and tech teams together to deliver personalised, omnichannel experiences. and before that spent 10 years as the Founder and CEO @ Raw Engineering, building a leading digital transformation consultancy. You should be.

Scale 218

Scale Technical Review Technical Advisors Sales Hiring 218

InsightSquared

MAY 15, 2019

Sales Operations is Still Developing. As thought leadership evolves and new iterations of revenue and commercial operations take shape, visibility for the discipline is skyrocketing. As a result, many skillsets build the foundation of a strong team. What makes a “good” or “bad” deal? Account Manager. Financial analyst.

Sales Recruiting 110

Sales Recruiting Scale Technical Review Sales 110

Sales Hacker

FEBRUARY 1, 2021

Guided selling with Revenue Grid allows you to guide reps step-by-step through every deal, reducing guesswork and increasing consistency so your teams have the best odds with every opportunity in the pipeline. See how you can put your sales teams in the best position to win now at revenuegrid.com/saleshacker. Callie Moriarty: Hi Sam.

Underperforming Technical Team 68

Underperforming Technical Team Scale Sales Hiring Systems Review 68

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

Underperforming Technical Team 179

Underperforming Technical Team Scale Innovation Startup 179

Baremetrics

DECEMBER 7, 2023

Similarly, the startup leadership are usually the best people to figure out the type of an integration needed between their app and the billing platform. If you get the setup wrong, you end up with bad data, incorrect reports and forecasts, which has a material impact on the business. When a payment comes in, it should decrease.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

Intercom, Inc.

JANUARY 27, 2022

While the movement has helped spark awareness over the stubborn gender gap in the tech industry, helping to drive more diverse hiring initiatives across all businesses and encouraging women to succeed in STEM fields, women still hold an astonishingly low percentage of tech roles according to recent data – 16% in engineering, 27% in computing.

Engineering 138

Engineering Underperforming Technical Team CTO Management 138

SaaStr

NOVEMBER 16, 2020

What does it take to scale a sales team successfully? I’ve heard so many good things from Kobie, now at Upfront, and then also the team at Openview. Andy MacMillan: I started my career in tech actually as a developer. I don’t subscribe to the servant leadership model. How does Andy think about discounting?

Sales Hiring 210

Sales Hiring Scale Leadership Sales Enablement 210

SaaStr

DECEMBER 23, 2020

As for Tamar, previously, Tamar was a Vice President at Google, holding product and engineering leadership roles on Google’s most important products, including Search, Identity, and Privacy. How does Tamar structure the customer development process? I was a C++ developer working on electromigration on a full chip.

VP of Engineering 253

VP of Engineering Software Review Technical Review Underperforming Technical Team 253

Valuize Consulting

DECEMBER 7, 2021

Stephen is a Customer Success Executive in the SaaS industry, specializing in customer renewals and relationships, with 20+ years of organizational development experience. When it comes to budget, organizations often haven’t established where the investment is coming from to fund the CS team. leverage Training & Development.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

Neil Patel

NOVEMBER 28, 2020

And that’s when things go bad. The team scrambled to fix that. Hopefully, it’s a simple fix like a bad robots.txt file. Not all agencies can develop, let alone implement, advanced technical SEO strategies. Such agencies work with a team of experts and the other characteristics I’ll discuss below.

Underperforming Technical Team 133

Underperforming Technical Team Enterprise Payment Features Travel 133

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. Eoghan would do visual design; Ciaran, David, and then later on, Darragh, would start to engineer it. Paul: Hey Des, glad to be here.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. Eoghan would do visual design; Ciaran, David, and then later on, Darragh, would start to engineer it. Paul: Hey Des, glad to be here.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

SaaStr

JANUARY 28, 2020

If something bad happens, you’re going to have to cut your burn, probably. There is one thing, I love this quote and it’s a little bit of a crude quote, not that it’s bad language-. What do you do with that lightly toxic person on your team? I’ve spent three years deploying Gainsight. Aaron : No.

Sales Hiring 211

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 211

Point Nine Land

DECEMBER 1, 2020

First, from an operational standpoint: Forecasting helps leadership to accurately set goals and helps to clarify the roles that the team needs. Any new investor will want to look at CAC payback and unit economics in order to understand the scalability of your sales engine before investing more money.

Systems Review 59

Systems Review Development Team Review Forecasting Software Review 59

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Know your forever user.

Scale 157

Scale Payment Services Payment Methods Scaling 157