Sat.Apr 15, 2023 - Fri.Apr 21, 2023

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Social Selling Tactics to Stand Out with Josh Schwartz 

Predictable Revenue

Josh Schwartz joins Collin Stewart on the Predictable Revenue Podcast to discuss the importance of building rapport with prospects and different social selling tactics to stand out. The post Social Selling Tactics to Stand Out with Josh Schwartz appeared first on Predictable Revenue.

Revenue 130
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How Much will the US Early Stage Venture Market Contract in 2023?

Tom Tunguz

In The Figures that Will Move the Venture Capital Market in the Next 3-5 Years , I wrote about the correlation between interest rates & venture capital investing. In the past two years, the correlation has grown stronger from -0.46 correlation to -0.51. The correlation is strong enough to build a simple prediction of early stage venture capital activity in 2023.

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How Should Your App Onboarding Work?

Inturact

Your app onboarding experience is the gateway to user retention and long-term success. So, how do you make sure your onboarding process is engaging, effective, and enjoyable? In this blog, we won't give you a one-size-fits-all solution. Instead, we will explore the different approaches to app onboarding, the dos and don'ts, and the best practices.

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SMS Deliverability: How to Ensure Your Sales SMS Get Delivered

CloseSaaS

SMS deliverability is a measure of how many of your sent messages make it to their intended recipients, and can be a critical part of the sales process

Sales 52
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The Executive Guide to Generative AI

Generative AI is taking the world by storm, but the questions that all CEOs, data leaders, and AI leaders are being asked are: What are we going to do about it, and what is our plan? The business and creative possibilities are practically limitless with generative AI. From productivity gains to finding new routes to revenue generation, generative AI is going to radically transform how we work.

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Top 9 Funding Resources for Tech Startups

TurnKey Labs

Got a great idea but can’t bankroll the development? We get it! You’ve survived those grueling early days thanks to a lot of grit—but now getting it off the ground requires REAL cash. For many start-ups, this phase often means finding funds long before the idea is ready for prime time.

Startup 52

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Want a Sales Job? Burn Your Resume: Send a Video Instead. Here’s Why

Sales Hacker

Video is the absolute best tool for job hunters. Hands down. It’s the open secret to success! It’s the future, and the future is here. (It’s just not widely distributed yet). If you want to get a leg up and 10x your job hunt results, then stay with me for the whys and hows of sending video as a job hunter. Table of contents Joel’s background: 80% interview rate, 0 sales experience Burn your resume!

Sales 87
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Which social media platforms should you use for your B2B SaaS company?

Kalungi

In today's digital age, social media has become an essential tool for SaaS companies to connect with their audience and promote their products or services. However, with so many social media platforms available, choosing which ones are best suited for your SaaS marketing strategy can be overwhelming.

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The Power of Word of Mouth: How to Find What Influences Your Customers

Sparktoro

Customer acquisition costs (CAC) have increased significantly over the past decade. This is true for both B2B and B2C companies, with CAC across both industries being up about 70%, according to subscription software company ProfitWell. In other words, it’s becoming a lot more expensive to acquire customers. What to do?

B2C 68
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How Elite Leaders Retain Their Best Employees

30 Day Leadership

Employees leave bosses, not companies! The hard costs associated with an employee leaving are generally 1.5 - 2X the employee’s salary. The costs associated with lost time, opportunities, and productivity are much greater. When it comes down to it, you better be thinking about how to retain your best employees. On this episode, best-selling author and leadership coach Nils Vinje explains how leaders can retain their best employees by focusing on four key areas of growth.

B2B 52
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Top Fraud and Payment Trends for 2023: What SaaS Pros Need to Know

Fraud is ever changing – especially for merchants that offer online services and subscriptions. This report outlines the most common types of fraud to look out for in 2023 and offers merchant-reported preferred best practices to help minimize fraud losses. In the report, you’ll find: The scale and type of fraud seen in the global marketplace. How fraud changes based on the size of business.

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A Look Back: Slack at $30,000,000 in ARR

SaaStr

As we gear up for SaaStr Europa 2023 in London on 6-7 June and SaaStr Annual 2023 in the SF Bay Area on 6-7 September , we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. Back at the first SaaStr Annual, in February 2015, we kicked off the day with Aaron Levie from Box — who had just IPO’d a week or so before.

PayPal 348
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Why Every Startup Needs an AI Strategy

Tom Tunguz

Every company will be an AI company. Every startup needs an AI strategy - not just for fundraising or press appeal. User expectations have changed. When one email composer window autocompletes sentences, every email product will need to follow. When one customer support bot provides a meaningfully better experience to answer questions, every competitor will match it.

AI 204
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Clouded Judgement 4.21.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Q1 Earnings Season We’re on the eve of Q1 earning season. Next week we get all 3 hyperscalers reporting (AWS from Amazon, Azure from Microsoft, and GCP from Google). If we look at the trends in their most recent quarters YoY growth rates (below) you’ll see the deceleration has been meaningful.

Cloud 130
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Social Selling Tactics to Stand Out with Josh Schwartz

Predictable Revenue

In today’s digital age, traditional methods of building rapport, such as face-to-face meetings, are […] The post Social Selling Tactics to Stand Out with Josh Schwartz appeared first on Predictable Revenue.

Revenue 130
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The Hidden Costs of Poor Customer Onboarding

Churn starts within the first 30 days of customers purchasing a product. A lot of it comes down to the first impression customers get through the onboarding process. A poor experience can result in losing current and future customers, and unnecessary overhead. It’s important to know what a poor onboarding experience looks like, the associated hidden costs, and how to build a top-tier onboarding experience for your customers so you can avoid losing hard-earned revenue.

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SaaStr Europa or SaaStr Annual: Which Should I Go To?

SaaStr

So both of SaaStr’s mega events are coming up. First up, the 4th SaaStr Europa is finally coming to London on 6-7 June. 4,000+ of us will get together there to share, scale and learn. Next up is the 9th SaaStr Annual in the SF Bay Area , Sep 6-8, once again in sunny San Mateo on our 40 acre campus right between Palo Alto and San Francisco. 11,000-12,000 of us will gather there this year. 11 stages, 1000 mentoring sessions and braindates, 800+ VCs.

SaaS 269
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Hey Tech, It’s Time To Build. In Healthcare.

Andreessen Horowitz

In the past few months, the founders of Instacart, Spotify, and Coinbase have all started new healthcare companies. This may seem odd to some–why are these seasoned tech founders jumping into tech-driven healthcare? In 2013, Marc Andreessen observed that the … The post Hey Tech, It’s Time To Build. In Healthcare. appeared first on Andreessen Horowitz.

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Do the productivity gains from generative AI outweigh the security risks?

IT World

There's no doubt generative AI models such as ChatGTP, BingChat, or GoogleBard can deliver massive efficiency benefits — but they bring with them major cybersecurity and privacy concerns along with accuracy worries. It's already known that these programs — especially ChatGTP itself — make up facts and repeatedly lie. Far more troubling, no one seems to understand why and how these lies, coyly dubbed "hallucinations," are happening.

AI 134
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Totango AI innovations set to boost customer success productivity

Totango

Welcome to the era of “do more with less.” That phrase has become the earworm of 2023, stuck in our head no matter how many other tunes we try to sing. In this uncertain time, many business leaders are seeing budget cuts, longer sales cycles, and forecasts being continually reexamined … but there is good news. This is the moment for CS to shine. As businesses are laser-focused on retaining and growing current clients, they’re turning to their customer success (CS) teams and leaders to make it h

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ChatGPT for SEO: the comprehensive guide

When I saw chatgpt is extremely powerful, I decided to make a comprehensive guide covering start to end. this means keyword research to link building.

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5 Interesting Learnings from Lightspeed Commerce at $750,000,000 in “ARR”

SaaStr

So one large category of software spend is on Point of Sale systems. The one most of us know best in Toast, because we all use Toast so often when we go out to dinner. And it indeed has strong market share there. And perhaps the one we know second-best is Square. But “POS” systems and software are everywhere, and are a lot more than just Toast and Square.

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Financial Services Will Embrace Generative AI Faster Than You Think

Andreessen Horowitz

Artificial intelligence and machine learning have been used in the financial services industry for more than a decade, enabling enhancements that range from better underwriting to improved foundational fraud scores. Generative AI via large language models (LLMs) represents a monumental … The post Financial Services Will Embrace Generative AI Faster Than You Think appeared first on Andreessen Horowitz.

AI 136
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Google urges users to update Chrome to address zero-day vulnerability

IT World

Google has released Chrome version 112.0.5615.121 to address a vulnerability that can allow malicious code execution on Windows, Mac, and Linux systems.

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Product Analysis in SaaS: Types, Steps, and Tools

User Pilot

What is product analysis and what are its benefits? These are just a couple of questions we answer in the article. We also explore: Different types of product analysis The steps needed to analyze your product The tools you can use Let’s get right to it! TL;DR Product analysis is the process of collecting and analyzing data about various aspects of product performance.

SaaS 97
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The Forrester Wave™: AI/ML Platforms: Vendor Strategy, Market Presence, and Capabilities Overview

As enterprises evolve their AI from pilot programs to an integral part of their tech strategy, the scope of AI expands from core data science teams to business, software development, enterprise architecture, and IT ops teams. Enterprises need a platform that can make broader AI teams more productive, implementing more complex use cases and harnessing the fast pace of new AI technologies.

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Founders: Get Your Comp Package Approved By Your Board of Directors

SaaStr

So something quietly changed in the past few years. Maybe it was the investing craziness of late ‘20 through late ‘21. Maybe it was VCs not wanting to rock the boat. Maybe it was a lot of startups just plain not having real boards of directors. What’s changed is the majority of startups that are venture-backed don’t seem to get the CEO’s and founders’ compensation packages approved by the board anymore.

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I Don't Do Paid Ads: Here's What I've Invested in Instead to Grow My Business to $270K+ in Revenue

Buffer Resources

Many business owners assume that the quickest way to grow is to pay to get in front of potential customers (or to do tons of cold outreach). But I never even considered that approach, and I’ve still managed to grow a thriving business in less than two years. When I decided to launch my disability public speaking and DEI consulting business in 2021, I didn’t have any background in the industry.

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Global cloud spending expected to jump 21.7% as IaaS leads the way

IT World

Global end-user spending on public cloud services is forecast to grow 21.7% to total $597.3 billion in 2023, up from $491 billion in 2022, according to analyst firm Gartner. While all segments of the cloud market are expected to see spending growth in 2023, infrastructure-as-a-service (IaaS) spending is forecast to experience the highest rise, increasing by 30.9%, followed by platform-as-a-service (PaaS) at 24.1%.

Cloud 128
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Customer Success Strategy: 15 Actionable Tactics to Drive SaaS Growth [+ Examples]

User Pilot

In SaaS, customer success is needed to ensure that your customers achieve their desired outcomes with your product and become loyal advocates for your brand. But how do you create a customer success strategy that works? And what are some of the best practices and examples across the customer journey? In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth.

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The Path to Payment Control: How SaaS Companies Can Maximize Enterprise Value

For software company executives, maximizing revenue, profitability, and enterprise value is of utmost importance. A key factor in achieving these goals is having a solid integrated payment strategy in place — one that allows for control, ownership, and leverage over customer relationships and payment service contracts.

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Dear SaaStr: What Are The Things Startups Just Have to Get Right?

SaaStr

Dear SaaStr: What Are The Things Startups Just Have to Get Right? Let’s break it down. Let’s talk about what you don’t have to get right: Rockstar Founders? Not required. Yes, to build the next Slack, the next Amazon, the next Tesla, whatever, perhaps you need one of the greatest founders of all time. But many founders at very successful start-ups are smart and incredibly driven, but no Elon Musk.

Startup 247
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Sequence Strategy Lab

Sales Hacker

Get ready for the ultimate sequence workshop for SaaS AEs! If you’re prospecting into small to medium-sized businesses on your own, then this 30-minute, fun and interactive session is a no-brainer. Guest: Erin Leonard – Account Executive at Outreach We’ll focus on: Sequence structure (how many calls, emails, LinkedIn touches you should include) Utilizing automation to your advantage (follow-up sequences, voicemail drops, Outreach features) Personalization and tone of emails to

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How to use Gmail labels to tame your inbox

IT World

So, you've got email, you say? Lots of it? More than you can possibly manage without losing the few metaphorical marbles still sloshing around in that soggy ol' brain of yours? I hear ya. In fact, I think we all can relate (even those of us whose brains are, erm, slightly less soggy). And I'm here to tell you: It doesn't have to be so difficult. Gmail has a variety of built-in tools for making your messages more manageable.