Blulogix

APRIL 12, 2024

This final blog post underscores how leveraging the inherent intricacies of subscription billing can propel businesses towards increased revenue, enhanced profitability, and elevated customer satisfaction. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Payment Features 52

Payment Features Subscription Payments B2B 52

Totango

SEPTEMBER 22, 2023

, we’re accelerating the motion to customer success-led growth by introducing two new partnerships and nine technology integrations into the Totango software and ecosystem. Retention increases when customers get results, leading to increased purchasing and ultimately boosting enterprise revenue growth.

Enterprise 113

Enterprise Revenue Scale Innovation 113

ChurnZero

DECEMBER 29, 2020

Caught in the throes of our fickle feelings – with a laugh giving way to a cry giving way to a half-laugh-half-cry hybrid – this weepy track played on a karmic loop as did the use of “unprecedented” when describing virtually anything. Now, I’ll spare you my attempt at summarizing this last year because it looked different for all of us.

Sales Hiring 98

Sales Hiring Scale Technical Review Software Review 98

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn.

Payment Solutions 98

Payment Solutions Payment Methods Retention Software Review 98

Subscription Flow

MARCH 20, 2024

Smaller companies or niche publications looking for ease of use for handling their subscription operations will find its streamlined approach especially appealing. SMEs looking for affordable payment solutions have found great resonance with the platform’s focus on reducing transaction fees and streamlining payment procedures.

Payment Services 100

Payment Services Payments Payment Solutions Payment Methods 100

User Pilot

JULY 18, 2023

Tracking your customer churn rate will help you keep tabs on business growth. You will have data sets for analyzing your churn/retention history, which will better position you to make intelligent business decisions. Types of churn rates you should calculate: customer churn rate, revenue churn rate , and involuntary churn rate.

Churn 89

Churn Payments SaaS Payments Payment Solutions 89

User Pilot

JULY 31, 2023

Looking to power up your retention marketing strategy? This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue.

Retention 95

Retention Strategy Marketing SaaS 95

User Pilot

JULY 20, 2023

Wondering how to reduce customer churn rate for your business? In this article, we review different ways to identify potential churn and deal with it. Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet.

Churn 89

Churn SaaS Payments Payment Solutions Payments 89

User Pilot

JUNE 19, 2023

What is cohort retention analysis? How do you leverage it to reduce churn and improve your retention rates ? TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. It is also useful for predicting future revenue.

Retention 89

Retention Social Media Customer Lifetime Value Acquisition 89

User Pilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? In this article, we’re going to do a deep dive into a whopping 16 different strategies you can draw from to boost customer retention and increase loyalty. What is customer retention?

Retention 82

Retention Strategy Management Churn 82

User Pilot

AUGUST 10, 2023

In this guide, we’ll explore what behavior-based marketing automation is, how you can use behavioral segmentation to appeal to your target audience, and the right tools for the job. You can automate upselling prompts at key points in the journey to increase the likelihood of a customer upgrading (i.e.

Product Marketing 90

Product Marketing Marketing Churn Customer Lifetime Value 90

Blulogix

JANUARY 24, 2024

How to Evaluate the Total Cost of Ownership (TCO) of a Robust Subscription Billing Platform By BluLogix Team When selecting a subscription billing platform , it’s important to consider more than just the upfront cost. This may involve data migration, system integration, and configuration based on your unique billing requirements.

Subscription 52

Subscription Payment Features Systems Review Customer Lifetime Value 52

User Pilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. This is the main question we tackle in this article.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

MAY 16, 2023

Real-time customer assistance helps customers overcome challenges instantly and increase lifetime value. Hyper-personalization uses real-time data to provide more contextual experiences and build loyal customers. You should use product analytics to keep up with the changing customer demands. Let’s start!

Trends 97

Trends Engagement Artificial Intelligence Machine Learning 97

Blulogix

JANUARY 24, 2024

This blog post aims to delve into the various components that make up the TCO of a subscription billing platform and evaluate how this cost aligns with the benefits it provides. This may involve data migration, system integration, and configuration based on your unique billing requirements. Why Choose BluIQ by BluLogix?

Subscription 52

Subscription Payment Features compliance Customer Lifetime Value 52

User Pilot

MAY 31, 2023

Not sure how to measure product adoption or what metrics to track? In this article, we’ll explore how to measure product adoption and twelve key metrics that can provide valuable insights into product adoption. Using feature tags to understand how users interact with your core features. What is product adoption?

Metrics 91

Metrics Customer Lifetime Value Churn Retention 91

Subscription Flow

JANUARY 26, 2024

When evaluating the growth and valuation of SaaS businesses, Monthly Recurring Revenue (MRR) is arguably the most commonly used SaaS metric out of all of them. Keeping all that in mind, in this blog we will be underscoring the importance of SaaS MRR growth. A large drop seen in just one day could cause unwarranted concern.

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

User Pilot

NOVEMBER 28, 2022

Churn is the enemy of product growth. A churned user means lost future revenue and a waste of the resources it took to acquire them. How do you lower your churn rate and make sure all your users stick around? In this article, we’ll show you: What customer churn is and why it matters. Let’s get started.

Churn 95

Churn Software Review SaaS User Experience 95

Blulogix

OCTOBER 11, 2023

5 Advantages of Using the Right Automated Billing System for Subscription Businesses By BluLogix Team In the fast-paced world of subscription-based businesses, managing recurring revenue streams efficiently and effectively is essential for sustained growth and success. Subscription Billing 1. Subscription Billing 1.

Payment Features 52

Payment Features Payment Solutions Payment Services Subscription 52

User Pilot

JUNE 28, 2023

Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward. TL;DR The Room increased user activation by 75% using driven action UI patterns. Osano reduced delinquent churn with progressive billing popups.

Onboarding 82

Onboarding SaaS Payments Payment Services Payment Solutions 82

SaaStr

OCTOBER 24, 2022

WorkOS CEO Michael Grinich, Developer Success Manager Betsy Calender, and VP of Developer Experience Zeno Rocha share how to price your product for developers, how to market it to developers, how to how to support them as they scale and use the products. Doing Business with Developers.

Underperforming Technical Team 185

Underperforming Technical Team Outsourced Development Development Part-Time VPE 185

Blulogix

FEBRUARY 16, 2024

By BluLogix Team Elevating Customer Engagement and Retention Through Automation In the competitive arena of recurring revenue models, the mastery of customer lifecycle management (CLM) becomes paramount for sustaining growth and ensuring customer satisfaction.

Payments 52

Payments Payment Services Revenue Management 52

User Pilot

AUGUST 2, 2023

Software users only continue subscribing if they find your platform useful. But how do they know it’s actually worth it when they don’t engage long enough to find out? This article shows you practical strategies to drive high engagement for your SaaS, boosting retention and revenue as a result.

Engagement 85

Engagement Strategy SaaS Customer Lifetime Value 85

User Pilot

JULY 12, 2021

How much does your business stand to gain from using customer retention analytics? Considering that retaining customers (and reducing churn ) costs a fraction of acquiring new ones , analyzing what makes customers stay or go is important for any SaaS business.

Retention 98

Retention Technical Review Software Review Churn 98

User Pilot

MAY 8, 2023

As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers. Creating a personalized user journey (based on product analytics) from the first touchpoint to the point of conversion and beyond is crucial to keep retention rates high in the long run. Why do SaaS companies face challenges?

Software Review 97

Software Review Outsourcing Services SaaS Sales Hiring 97

User Pilot

APRIL 28, 2023

The article explores how you can use AI user onboarding to drive your product success. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. AI can be used at all stages of user onboarding. Want to see how? Shall we dive in?

Artificial Intelligence 85

Artificial Intelligence AI Onboarding Machine Learning 85

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

ChurnZero

FEBRUARY 4, 2022

Because how you share information with investors matters. This is a skill that every influential, self-aware leader knows how to do. This is a skill that every influential, self-aware leader knows how to do. A huge part of how customer success collects intel and feedback from customers is by talking with them.

Customer Success 98

Customer Success Metrics Engagement Software Review 98

User Pilot

DECEMBER 12, 2022

With ease, you’ll gather, analyze, and share user engagement insights that will reduce churn and drive product growth. Read on to learn how to choose the right engagement metrics for your dashboard and how to build one code-free. Having one will enable your team to collaborate more effectively.

Engagement 93

Engagement Metrics Scale Customer Lifetime Value 93

Subscription Flow

NOVEMBER 23, 2023

With the right renewal management strategies, you can drastically increase your business’s performance and stop losing money on auto-renewals. With the right renewal management strategies, you can drastically increase your business’s performance and stop losing money on auto-renewals. But there is still hope for you.

SaaS Payments 59

SaaS Payments Payment Features Payments Strategy 59

User Pilot

MAY 31, 2023

In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience. TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers.

Artificial Intelligence 85

Artificial Intelligence AI Machine Learning SaaS 85

User Pilot

FEBRUARY 9, 2023

Looking to use predictive customer analytics to drive growth and gain a competitive advantage for your business? It can lead to greater customer retention and satisfaction in the long run. You will also know how to track and use it for your SaaS business. Let's see how predictive analytics helps your SaaS business.

Retention 94

Retention Machine Learning Artificial Intelligence Trends 94

Totango

AUGUST 18, 2022

You need to clearly demonstrate the ins and outs of your software to ensure your customers know how to use it and how to employ it effectively in the pursuit of their enterprise’s unique needs and goals. It was originally used to describe the steps in training a new employee to start functioning as a member of the organization.

Onboarding 92

Onboarding Technical Review Software Review Scale 92

User Pilot

JANUARY 30, 2023

This article features all the nooks and crannies that will help you learn how to analyse the customer journey using behavioral analytics. It delves into the process of collecting customer behavioral data for SaaS and explores real-life examples of how to act on all the data. Let’s dive in.

Customer Lifetime Value 93

Customer Lifetime Value Software Review Retention Churn 93

Chart Mogul

JULY 8, 2020

Tired of the same ol’ “X proven ways to reduce customer churn”? Conversion copy expert Gillian Singletary suggests a new framework to align copy across all your platforms and use it to instill customer loyalty. Betty Crocker is just one studied instance of how brand voice can spur brand loyalty. There’s one small detail.

Branding 133

Branding Churn Underperforming Technical Team Retention 133

Totango

AUGUST 25, 2022

Proactive interactions with your customers can increase satisfaction and retention, driving repeat business and referral revenue. First, we’ll examine what SaaS customer engagement is and how it incorporates the strategy of “land and expand.” In this article, we’ll offer some tips for a winning customer engagement SaaS strategy.

Engagement 96

Engagement Strategy SaaS Scale 96

User Pilot

JUNE 19, 2023

In this guide, we’re going to break down what a user flow is, explain how to analyze the process, set out how to identify and capitalize on opportunities, and share the tools that’ll help you drive product growth. To conduct user flow analysis in your own product, there’s a handy framework to work from.

Onboarding 91

Onboarding User Experience Churn Engagement 91