Tom Tunguz
MAY 16, 2023
Yesterday, the Enterprise Tech 30 List was revealed. Congratulations to all the winners (especially MotherDuck, Hex, & Omni)! I analyzed the headcount patterns within these companies to shed light on three questions : How are these top companies changing their headcount through the downturn? What percent of headcount is in product & engineering?
SaaStr
MAY 17, 2023
Dear SaaStr: When Searching for a Co-founder, How Do You Know You Found The Right One? I think it boils down to 2 key factors: Someone that is both very good at, and better than you, in several key functional areas. If you are good at coding, she is good at sales and customers. Or whatever. That together, the two of you have all the key functional areas covered decently, at least initially (Engineering, Product, Sales & Customers, Marketing).
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Totango
MAY 17, 2023
Three learnings from TSIA on why your go-to-market leaders have an opportunity to work better together to drive growth. When it comes to understanding customer needs, marketing, sales, and CS teams are the experts, so it’s on us to work together to define today’s most valuable growth opportunities. Last week at the TSIA World: Interact conference in Orlando, I spent time talking with several sales and CS leaders about the opportunity we have to lean into our C-suite partnerships and take the rei
Buffer Resources
MAY 15, 2023
When you’re ready to shift from the learning to the growth phase of your creator journey, certain things need definition – who exactly your audience is, what exactly you say to them, and how exactly you get that information across. The definition of “growth” definitely varies, referring to audience size or revenue, or sponsorship slots sold.
Advertiser: Data Robot
Generative AI is taking the world by storm, but the questions that all CEOs, data leaders, and AI leaders are being asked are: What are we going to do about it, and what is our plan? The business and creative possibilities are practically limitless with generative AI. From productivity gains to finding new routes to revenue generation, generative AI is going to radically transform how we work.
User Pilot
MAY 17, 2023
There’s no use doing surveys if you don’t get responses, so how can you write a survey introduction that motivates people to answer? Although you might weigh more importance to the survey’s questions and formatting, the introductions also play a role in your survey’s success at measuring user sentiment and quantitative data. So if you’re wondering what to include in a survey intro, keep reading this article as we cover the best practices and analyze some real-life examples you can learn from.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Kellblog
MAY 18, 2023
A funny thing can happen with startups. Sometimes, the reasons customers love the product end up not being the same reasons that the founder wants them to love the product. This may sound bad or scary, but it’s not. It’s actually an opportunity, provided you recognize it, understand it, and take advantage of it. I’ve blogged previously on the difference between selling solutions and selling product and on the difference between selling product and selling vision.
Andreessen Horowitz
MAY 18, 2023
Imagine you are the founder of a fintech company that’s identified a massive broken market. As I’ve previously written about , to build your product and identify potential market opportunities, you’ve likely begun buying growth through paid acquisition channels. That … The post Bat Out of Hell: Identifying Your Durable Advantage in Fintech appeared first on Andreessen Horowitz.
SaaStr
MAY 14, 2023
As we gear up for SaaStr Europa 2023 in London on 6-7 June and SaaStr Annual 2023 in the SF Bay Area on 6-7 September , we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. At the very first SaaStr Annual in 2015 , we picked 3 break-out leaders at $5m-$10m, and added Nick Mehta from Gainsight.
Sales Hacker
MAY 15, 2023
Running a startup is easier said than done, especially when you have a tight budget and limited resources. It’s hard to know when you’re ready to hire a sales team — and the consequences can make or break your startup. Perhaps not surprisingly, about 40% of new companies go out of business because they run out of cash or fail to raise capital, reports CB Insights.
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Fraud is ever changing – especially for merchants that offer online services and subscriptions. This report outlines the most common types of fraud to look out for in 2023 and offers merchant-reported preferred best practices to help minimize fraud losses. In the report, you’ll find: The scale and type of fraud seen in the global marketplace. How fraud changes based on the size of business.
The Daily Egg
MAY 19, 2023
If you’re a freelancer tired of messy workflows, late payments, and juggling multiple tools, Indy is a solution with your needs in. The post Indy Review appeared first on The Daily Egg.
Clouded Judgement
MAY 19, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Reflections on Software Performance in Q1 Software stocks have enjoyed quite the run this year. Medium and high growth software companies have seen a median stock price performance this year of 21% and 26% respectively. Meanwhile, the Nasdaq is up >20%.
SaaStr
MAY 15, 2023
So raising VC capital has gotten a lot harder than it was at the peak of 2021 — when it was still hard for all but the best and more privileged. But boy, it’s harder today. Everything has slowed down, the bar has gone up, and even VC funds themselves are struggling to do their own fundraising: Fundraising By VC Firms Themselves Is At a 10 Year Low.
Tom Tunguz
MAY 15, 2023
A product manager today faces a key architectural question with AI : to use a small language model or a large language model? The pace of innovation in the field clouds the answer. Each day, researchers publish novel findings on performance, discover new techniques to implement, & surface new challenges to wrestle with. This is my current mental model of when to choose a large or small model : When to choose a large model : time to ship is critical : many of these models are available via AP
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Churn starts within the first 30 days of customers purchasing a product. A lot of it comes down to the first impression customers get through the onboarding process. A poor experience can result in losing current and future customers, and unnecessary overhead. It’s important to know what a poor onboarding experience looks like, the associated hidden costs, and how to build a top-tier onboarding experience for your customers so you can avoid losing hard-earned revenue.
The Daily Egg
MAY 19, 2023
Hiring top talent is hard enough on its own. Doing it across borders can seem downright impossible. Navigating complex legal requirements, tax. The post Oyster Review appeared first on The Daily Egg.
Predictable Revenue
MAY 18, 2023
Jake Bernstein joins Collin Stewart on the Predictable Revenue Podcast to discuss how to navigate the ever-changing landscape of sales development and how to harness artificial intelligence. The post Navigating the Shifting Landscape of Sales Development with Jake Bernstein appeared first on Predictable Revenue.
SaaStr
MAY 19, 2023
So 2023 is a unique time in venture fundraising. We’re coming off a stretch in 2021 where VC capital hit crazy, record highs… and now is coming into multi-year lows. It’s a time when SaaS and Cloud spend are also at record highs , and many Cloud leaders are still growing at strong rates … yet many startups have stopped growing at all. And really worst of all is multiples.
IT World
MAY 16, 2023
There are vital national interests in advancing artificial intelligence (AI) to streamline public services and automate mundane tasks performed by government employees. But the government lacks in both IT talent and systems to support those efforts. “The federal government as a whole continues to face barriers in hiring, managing, and retaining staff with advanced technical skills — the very skills needed to design, develop, deploy, and monitor AI systems,” said Taka Ariga, chief data scientist
When I saw chatgpt is extremely powerful, I decided to make a comprehensive guide covering start to end. this means keyword research to link building.
Buffer Resources
MAY 17, 2023
🚀 We're thrilled to announce that Buffer now supports full scheduling for Instagram Stories. 🚀 We’re one of the first platforms to offer this game-changing feature, and as avid Instagram users as avid Instagram users ourselves, we know firsthand the growing impact of Instagram Stories. With over 500 million people creating and watching stories on their mobile devices every day, it's no wonder that one in three people say they become more interested in brands and
Sales Hacker
MAY 17, 2023
Writing good emails is vital in sales, and every salesperson has their own email tactic. But you only get one shot at getting your sales emails opened, so it’s critical to do it right. In this episode of the Sales Hacker podcast, our host Colin Campbell welcomes Will Allred , the co-founder and COO of Lavender. They talk about the potential application of ChatGPT in sales, why frameworks are better than templates, and how to personalize your email sequence.
SaaStr
MAY 19, 2023
Dear SaaStr: How Can a SaaS CEO Tell Which Customers are 10+ Year Customers? I think it’s fairly easy. Look for: Are they running an entire division or group (or more) on your product? Is the use case mission critical — even if niche? I.e., would the business be at risk if you went down or away? Is deploying your app a key initiative for your top stakeholder?
IT World
MAY 17, 2023
While Apple’s assistive technology announcements this week are important, the question that remains unaswered is just how much they rely on the company's powerful Neural Engine. The Neural Engine comprises a collection of specialized computational cores that exist on Apple Silicon chips. They're designed to execute machine/artificial intelligence functions quickly and with great efficiency because the action takes place on chip.
Advertiser: Data Robot
As enterprises evolve their AI from pilot programs to an integral part of their tech strategy, the scope of AI expands from core data science teams to business, software development, enterprise architecture, and IT ops teams. Enterprises need a platform that can make broader AI teams more productive, implementing more complex use cases and harnessing the fast pace of new AI technologies.
Buffer Resources
MAY 17, 2023
Picture this: two popular influencers from different niches join forces to create engaging and exciting content, reaching millions of followers across platforms. The result? A viral collaboration that benefits both parties and their audiences. Even if you replace “popular influencers” with “micro creators” and “millions of followers” with “thousands of followers,” there’s no denying that a collaboration done right can have a spectacu
Point Nine Land
MAY 19, 2023
Does the acceleration in AI make your SaaS company more or less defensible? Sometimes, an AI feature is just another brick in the wall (but one that improves your product) Last week, I looked into the question if AI is a platform shift as disruptive as the move from on-premise to the Cloud. My conclusion was that Generative AI is an asteroid impact event for B2B software, comparable to the launch of the iPhone or the Internet itself.
SaaStr
MAY 16, 2023
So a recent SaaS survey confirmed what I’ve experienced over the year: outsourced SDRs are tough to make work. It would be so great if we could all outsource sales, sales development, sales operations, and more. It really would be great. It’s just hard in practice to outsource something you don’t already know well yourself. Personally, I’ve seen it sort of work a few times — and that’s why I added “sort” as an option, and 26% of you also said it
Kellblog
MAY 13, 2023
Just a quick post to invite you to register for a Balderton -hosted, public webinar on June 28th where Michael Lavner and I will discuss the SaaS Metrics That Matter in 2023. This webinar will based on the slides that we used last week in London at a Balderton portfolio company breakfast event, which in turn were based on the presentation I did at KiwiSaaS last month.
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For software company executives, maximizing revenue, profitability, and enterprise value is of utmost importance. A key factor in achieving these goals is having a solid integrated payment strategy in place — one that allows for control, ownership, and leverage over customer relationships and payment service contracts.
Buffer Resources
MAY 19, 2023
We’ve been writing and publishing Buffer’s State of Remote Work report for six years now, and we’ve learned a lot about the trends, benefits, and struggles of remote workers along the way. This year, after releasing the report, we had several people comment that they wondered what the results would be like for only people who are managers — and it’s a good question!
User Pilot
MAY 16, 2023
Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends. Let’s start!
SaaStr
MAY 17, 2023
So RingCentral is a quiet SaaS leader that has been around for a long time, since the early days of SaaS. It’s built its way into an enterprise contact center leader and has now crossed $2 Billion in ARR, growing a mature but still steady 16%. And while it’s not GAAP profitable, on a non-GAAP basis, its margins are way up to 17%. So what’s that worth in 2023?
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