Fri.Jul 17, 2020

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Best Agile Project Management Tools

The Daily Egg

Leading agile project management teams can be challenging if you’re not using the right software to stay organized. Agile project management tools help you jump from daily scrums to your next sprint while providing your team with collaboration features to accomplish the common goal. In addition to collaboration features, the best agile project management software […].

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Why Covid-19 Has Been Great for SaaS VCs. Or at Least, Their Portfolios.

SaaStr

Ok we are facing unprecedented times. As much as 33% of the U.S. is underemployed or unemployed, or has given up looking. Our airlines are barely hanging on. Retail is imploding. Schools are closing everywhere. It’s simply terrible and unprecedented. And yet … and yet. these are the Best of Times for SaaS VCs. Even better than Q1’20.

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What is a good SaaS Churn Rate?

Sixteen Ventures

Is 5% a good monthly SaaS Churn Rate? Read on to learn the answer… As a consultant to SaaS and Cloud providers that are looking to grow, I get asked what an acceptable SaaS churn rate is all the time. This article was originally written in 2013 and has been updated several times over the years. The lessons are accurate even in 2020. As I stated in 2013, the answer to “What is a good SaaS Churn rate,” was, “you want a churn rate to be ‘as low as possible.'” In

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Final Call for Speakers for SaaStr Annual 2020 at Home

SaaStr

We’re finalizing everything to welcome 6,000+ to SaaStr Enterprise on July 29 — Join us Here — but after that, we’re all in on getting 50,000+ to 2020 SaaStrAnnual at Home Sep 2-3 ! We’re taking full advantage of everything we’ve learned from 3 Mega Events already to make SaaStr Annual at Home the best digital event possible.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Why Sales Leaders Make Sales Call Reluctance Worse (And How to Fix It)

Sales Hacker

Are you one of the millions of salespeople still searching for ways to overcome your phone fears and finally get over your call reluctance? Don’t worry. You’re not alone! In my 22 years in this industry, I’ve found that Telephobia is far more common than you think. Some of the best salespeople on the planet still have moments of fear when they reach for the phone.

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How Adobe Defined the Modern CFO

Zuora

This is the second part in a two-part interview series with Mark Garrett, the legendary ex-CFO of Adobe. Under his […]. The post How Adobe Defined the Modern CFO appeared first on Zuora.

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The Pipeline Chicken or Egg Problem

Kellblog

The other day I heard a startup executive say, “we will start to staff up sales — hiring reps beyond the original plan — once we start to see the pipeline to support it.” The comment made me think because, while ostensibly logical, it wouldn’t even occur to me to think of things in that way. That begs the interesting question of why.

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Five Ways to Manage your Accounts Receivable Better during the Downturn and Beyond

Chargebee

A Lannister always pays his debts. But not everyone is a Lannister.

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Salesforce augments its Marketing Cloud suite with new automation tools

ITPro

The company is starting to reap the rewards of a string of high profile acquisitions.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How to Optimize Your Renewal Process When Sales Owns It

ChurnZero

This is a guest blog post by Irit Eizips , Chief Customer Officer and CEO of CSM Practice. . It is cheaper to keep a current relationship in place than to lose a client and have to secure a new one. Keeping a renewing client allows you to increase your Customer Success team’s efficiency and grow your SaaS business. Fortifying relationships with existing clients can make your revenue-generating efforts more fruitful and can help boost your end goal.

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3 Ways to Get a Job Quickly

SaaS Metrics

There are hundreds of job search tips to consider as you navigate the maze to better employment. Many of which are indeed sound advice. The truth is, however, that everyone has different circumstances that should also be factored into the job search. For example, someone with children will want to work closer to home and would likely prefer a career that doesn’t require constant traveling.

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Pros and Cons of Yearly vs. Monthly Billing

Subscription DNA

A subscription billing plan could provide your business with a predictable stream of income. Customers who were satisfied with your company’s products or services could… Read more. The post Pros and Cons of Yearly vs. Monthly Billing appeared first on Subscription DNA.

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How to Increase Customer Lifetime Value in SaaS: 10 Essential Tips

SmartKarrot

Source. In any SaaS organization, there are many metrics they consider to measure their business growth. Those metrics help them identify the gaps and growth opportunities in their business. Once they find them, it becomes easier for them to create strategies for further enhancement of their processes. One such metric that is widely used in SaaS companies is customer lifetime value.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Jul 17 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Santa Clara, US Organization: Lean Data As a Customer Success Manager, you’ll have to ensure that the customers are continuously receiving and recognizing value from Leandata. Monitor customer usage data, health indicators, renewal dates and growth opportunities. Ensure that the customers achieve the outcomes by partnering with Leandata.

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Customer Success Manager: Sample Jobs, Compensation Structure, and Salary Trends

SmartKarrot

Most of the SaaS businesses now realize the value of having a well-equipped customer success manager and team to root the evolving success of their company. Satisfied clients are beaming with renewals and expanding the base, ensuring steady growth in the financial facets. In such a case, the topic of customer success manager salary is like a coffee bean that everyone eyes to spill.