SaaStr
JUNE 16, 2020
Q: What are the best 5 points to improve poor sales performance? Here are my 5 simplest ideas to quickly improve sales performance. They don’t solve bigger problems, but they usually work — and work quickly. Concentrate leads in those who can close. If you have a rep or two that just can’t close, that doesn’t work in the early days. Leads are too precious.
Tom Tunguz
JUNE 16, 2020
Leading up to the SaaS Office Hours GTM Edition, every day until then, we are reviewing key insights from the Redpoint GTM survey. Yesterday’s post revealed the most common metric for measuring SDRs and BDRs, and the impact on AE quota attainment. If you’d like to attend the office hours session on these analyses, please register by June 19 here.
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Intercom, Inc.
JUNE 16, 2020
For nearly a century, companies held to the same principles for driving growth: deliver value to stakeholders and employees first, then to customers. Over the last 10 years, this thinking has come undone. Crowded markets mean companies can no longer assume they are the only, or best, choice. The rise of the subscription model challenges businesses to place equal emphasis on conversion and retention , or risk spending themselves into oblivion.
SaaStr
JUNE 16, 2020
Our first two digital mega-events have collectively brought over 25,000 attendees together; from Bridging the Gap to New New in Venture , we have committed ourselves to delivering high-impact and measurable value to our community. . And we will continue to do just that! As we finalized our digital event lineup, we received a lot of interest from our community in producing an Enterprise focused event — so we’re doing just that!
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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.
Intercom, Inc.
JUNE 16, 2020
Today we’re excited to bring you Scale , a place where we explore how industry leaders are propelling their companies forward – by keeping their customers front and center. Too often, when we think about growing our businesses, we focus on the mechanics of growth. How can we drive down our CAC and drive up our LTV? What’s the CTR on our latest customer engagement campaign?
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Chart Mogul
JUNE 16, 2020
We have added a new feature to our "MRR by Plan" report, which makes it clearer how many customers have entered and left the segment during a specific period. When I read Don Norman’s book “ The Design of Everyday Things “, one of the key takeaways for me was the importance of taking into account the difference between how a tool has been designed to work and how a user thinks it works.
ChurnZero
JUNE 16, 2020
SaaStock has been helping SaaS businesses gain traction, grow and scale for the last five years with their in-person conferences. After speaking with their community in the wake of the current crisis, they said one thing was clear – the need to connect and share knowledge remains and grows stronger with each passing day. That’s what led them to bring that value online with their SaaStock Remote event last week.
Andreessen Horowitz
JUNE 16, 2020
This episode is the first in a two-part series that examines the pandemic’s impact on real estate. Part 1 focuses on prospective home buyers, sellers, and existing homeowners. Part 2 (streaming on 6/17) addresses renters and landlords. How has social … The post a16z Podcast: Real Estate in a Pandemic: Homeowners and Buyers (Part 1) appeared first on Andreessen Horowitz.
InsightSquared
JUNE 16, 2020
Sales rarely follows a linear path. As much as you prepare and strategize for every deal, things never seem to go exactly as planned. Fortunately, many sales teams are improving coaching and executing using the new Guided Selling technology. While the term is not new, Guided Selling has recently gained momentum in the B2B selling world due to its ability to adapt on demand and scale coaching across an entire sales team.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Nimble - Sales
JUNE 16, 2020
The COVID19 pandemic outbreak and economic downfall have involuntarily forced small businesses to transform the way they work and live rapidly. Several elements of such companies, such as supply chain management and customer services, have been challenged. However, SMBs are doing their best to manage through this pandemic by drafting an effective crisis response, managing […].
Andreessen Horowitz
JUNE 16, 2020
We are very excited to announce our Series A investment in Brightside, a company focused on financial health, distributed through employers. Not only does Brightside improve financial wellness and literacy—helping both employees (less financial stress, more disposable income) and employers … The post Investing in Brightside appeared first on Andreessen Horowitz.
CloseSaaS
JUNE 16, 2020
If you’ve ever searched for leads in Close, you know it’s one of the most powerful features for building your ideal workflow. Today, we’re bringing a brand new search experience to every Close account.
Chart Mogul
JUNE 16, 2020
We have added a new feature to our "MRR by Plan" report, which makes it clearer how many customers have entered and left the segment during a specific period. When I read Don Norman’s book “ The Design of Everyday Things “, one of the key takeaways for me was the importance of taking into account the difference between how a tool has been designed to work and how a user thinks it works.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
SaaS Metrics
JUNE 16, 2020
The COVID-19 pandemic has disrupted the operations of many companies, and for managed service providers (MSPs), it’s no different. No one knows how long it will last and when things can go back to usual. Now is a great time to show your customers that you value their business and care about them, keeping your company at the front of their minds once the economy has recovered.
ITPro
JUNE 16, 2020
Edge Orchestrator will help telcos unlock the value of edge computing as a service and low latency networks.
Unbounce
JUNE 16, 2020
I think channel distribution is one of the most promising and untapped acquisition channels for SaaS?—?especially for SMB SaaS startups. Tom Tunguz, Venture Capitalist at Redpoint. Today, small and medium SaaS businesses are discovering the power of using partners to help sell their products. With a $60 billion market in which to grow, these companies recognize that smart use of partnership channels can help them scale up while creating a win-win-win ecosystem for the company, the partner, and t
SaaStr
JUNE 16, 2020
Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. Adnan Chaudhry, SVP of Sales at Salesforce then provides actionable takeaways on how to refocus your sales teams, engage with customers, adjust your sales comp, and how you can properly forecast in today’s new landscape.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
SmartKarrot
JUNE 16, 2020
Role: Manager, Customer Success Location: Newyork, US Organization: Spot.io Spot is looking for someone who can lead their team of CSMs in North America. You will lead a team of Customer Success Engineers (CSEs) and Client Partners (Account Managers) to bring Spot’s best ideas, innovations, and capabilities to customers. You will have to apply your knowledge in customer success best practices, user adoption, business metrics, and customer satisfaction while overseeing customer renewals and expan
Neil Patel
JUNE 16, 2020
When I first got into the world of SEO, you could literally optimize your site for any term and rank at the top of Google within a month or two. But of course, that was ages ago. Now with Google’s ever-evolving algorithm , it takes more time and effort to get results. But what happens if you don’t have the luxury of time? Or you don’t have the financial resources to put in the effort that is truly needed.
SmartKarrot
JUNE 16, 2020
A list of Top 8 SaaS Account Management Best Practices to help you grow your existing accounts and increase revenue. #1 Define Key or Strategic Accounts. Start by identifying customers who contribute a significant amount of revenue to your portfolio, or have significant growth potential, or have some other significant strategic value (live case study in specific vertical, huge brand logo etc.) and ensure these are agreed upon internally and tracked separately. #2 Focus on Customer Success.
Sales Hacker
JUNE 16, 2020
What if I told you there was a simple, 3-step strategy that takes the guesswork out of your sales cadence and accelerates prospect responses? It may sound like magic, but it exists. We caught onto this in about 2016 and haven’t looked back since. For those of us on the front lines, sending emails, making our phone calls, and getting the attention of B2B prospects can be an uphill battle.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
OPEXEngine
JUNE 16, 2020
Over the years I’ve noticed how different CEOs take different degrees of ownership and accountability when it comes to the board of directors. For example, once, after a long debate where the board unanimously approved a budget contingent on reducing proposed R&D spending from $12M to $10M, I overhead the founder/CEO telling the head of R&D to “spend $12M anyway” literally as we walked out of the meeting [1].
OpenView Labs
JUNE 16, 2020
COVID-19 is reshaping the market like we’ve never seen before. As the pandemic wears on, leaders must determine which way the wind is blowing and set a course for solid ground. Everyone needs to find their own way. Your customers, more than anything else, are your compass as you navigate these choppy waters. The best companies are tweaking sales systems, adjusting their go-to-market strategy and rediscovering customers’ needs as they evolve.
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