SaaStr

NOVEMBER 18, 2022

So ChurnZero put out a great new report surveying 1,037 customer success professionals. The average size was 51-200 employees, so when things are taking off. Grab it here. A few things stood out to me: #1. 53% of VPs of CS report to the CEO or COO, and then 17% to CRO/VPS. Some good data on this split. I generally see CS reporting to a CRO as a recipe for conflicts, but sometimes it’s the best option: #2.

Customer Success 347

Customer Success Headcount Churn Revenue 347

Andreessen Horowitz

NOVEMBER 18, 2022

In a downturn, sales teams that are accustomed to hitting quotas from inbound sources may suddenly find significant gaps in coverage as budgets tighten, projects are cut or postponed, and sales cycles lengthen. Indeed, elongated sales cycles have emerged as … The post Pipeline Cures All appeared first on Andreessen Horowitz.

Sales 142

Sales Enterprise SaaS 142

The Daily Egg

NOVEMBER 18, 2022

Like a physical address, web visitors use your domain name to find your site. However, there’s more to a domain name than. The post 11 Easy Steps to Choose A Domain Name appeared first on The Daily Egg.

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309

Predictable Revenue

NOVEMBER 18, 2022

There’s no better feeling than positive feedback for your business. When a customer leaves a great review or emails to tell you how much they love the product, it’s a great morale boost for the entire team–but does that happiness actually translate into more sales? The post How to Turn Happy Customers Into Advocates appeared first on Predictable Revenue.

Revenue 287

Revenue Sales Business Development 287

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When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

Scale

SaaStr

NOVEMBER 18, 2022

The two biggest mistakes business leaders can make in a competitive space are thinking their competitors are too smart or, alternately, too dumb. The game on the field has shifted dramatically over the past 12 months, and what matters to a startup today is much different from a couple of years ago. . In the second installment of CRO Confidential, Founders Fund Partner Sam Blond, previous CRO at Brex, goes head-to-head with the CRO at Divvy, Sterling Snow, previously bitter rivals turned curious

Marketing 246

Marketing Startup Branding Pricing 246

IT World

NOVEMBER 18, 2022

Google Sheets lets you design spreadsheets with sophisticated features, and one of the most useful to know is dropdown lists. You can add a dropdown list to a cell (or to a range of cells), and when you or another person with access to your spreadsheet clicks the cell, a dropdown will open that shows a list of numbers or words that they can select. The number or word that’s selected will then appear inside the cell.

Data 108

Data 108

ChurnZero

NOVEMBER 18, 2022

As a Customer Success leader, do you find yourself watering down your budgetary requests? It can be intimidating to ask for what you need, especially in the face of a recession. You might worry about coming off as demanding, or incompetent at making do with what you already have. And yet, downplaying your team’s needs undermines CS’s current impact and future revenue-driving potential.

Customer Success 98

Customer Success Sales Hiring Headcount Scale 98

IT World

NOVEMBER 18, 2022

Jamf officially completed its acquisition of Zecops this week. Why is this important and what might it mean to enterprise mobile security? Potentially, a lot. Security beyond the perimiter. To get an answer to the question, think about how security has evolved. as the proliferation of mobile devices has made traditional security protections even less effective than they used to be.

Mobile 101

Mobile Acquisition Enterprise 101

yoursales

NOVEMBER 18, 2022

B2B SaaS Sales in English: Where Can You Sell in 2023. It’s planning time. In fact it always is, isn’t it? To the growth-focused company there’s always new efforts going on to expand. Where Can You do B2B SaaS Sales in English seems like a frequent question. Sure, it’s not always phrased precisely like that. Typically, it’s really a resources question: Can we do with the people and language capabilities we have on board right now?

B2B 92

B2B Sales Hiring Sales SaaS 92

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

Data

IT World

NOVEMBER 18, 2022

Disclosure: Nvidia is a client of the author. Nvidia this month announced a series of enhancements to its Omniverse creation and simulation tool. Collectively, they more tightly connect metaverse instances with the real-world devices they emulate, assuring that any related digital twins are synchronized in real-time with their real-world counterparts, substantially increasing realism.

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Kalungi

NOVEMBER 18, 2022

What’s the definition of a Marketing Qualified Lead (MQL)? This is one of the most important questions you need to answer as you ramp up your marketing efforts. Your answer doesn’t need to stay the same forever – in fact, it should change as you learn more about your audience and ICP. If you don't get clear on this definition upfront, you can cause a lot of confusion, missed leads, and investment in the wrong efforts.

B2B 52

B2B SaaS Investment Marketing 52

Dubb

NOVEMBER 18, 2022

In this recap from a recent episode of RevShow, Rob and I spoke about leading the buyer’s journey. It is an important topic for every sales professional. Whether you are the CEO of your company or a sales leader at a much larger organization, you can use the lessons in this post to supercharge. The post Leading the Buyer’s Journey appeared first on Dubb Blog.

Sales 52

Sales Consulting Business Strategy 52

Infinicept

NOVEMBER 18, 2022

Underwriting & Risk 101 (Part 3 of the Payments Education Webinar Series) Learn the latest information and emerging trends shaping risk mitigation as a payment facilitator from our underwriting veterans. We will discuss underwriting, transaction monitoring, chargeback control, and more. Source.

Payment Services 52

Payment Services Payment Facilitation Education Trends 52

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

AI

SaaS Metrics

NOVEMBER 18, 2022

A reviewer platform should be maximally customer-oriented and create the most comfortable atmosphere for every user in order to ensure the best possible experience. Creating a comfortable atmosphere includes everything from providing clear and concise instructions to offering a variety of features that cater to different needs. Reviewer platforms that are not.

SaaS 52

SaaS Metrics 52

SmartKarrot

NOVEMBER 18, 2022

The customer is always right, right? If you answered false, a client success manager might be needed. Once you have finished drafting this job description, you should consider applying for the position if you answered true. Even though this statement might not be quite so clear-cut, it is still crucial to have a member of your team who can mediate disputes, offer advice, and show compassion to both internal and external teams to guarantee that customers’ expectations of your product or ser

Management 10

Management Sales Hiring Healthcare Scale 10

SaaS Metrics

NOVEMBER 18, 2022

There are millions of casino players that are playing different casino games in online casinos, so it is not surprising that online gambling is quickly gaining traction over the years. The popularity of online casinos is mainly attributed to the many benefits or advantages that they provide to their players. Due to. Read more. The post No Verification Casinos vs Online Casinos: Similarities and Differences first appeared on SaaS Metrics.

Payment Methods 52

Payment Methods Metrics SaaS 52

The Daily Egg

NOVEMBER 18, 2022

So you want to blog for a living? You wouldn’t be the first writer-entrepreneur dying to trade the confines of their nine-to-five. The post 7 Easy Steps to Monetize a Blog appeared first on The Daily Egg.

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Advertiser: ZoomInfo

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