Fri.Sep 02, 2022

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200% NDR: What Does it Take to Achieve this Stellar Milestone?

Tom Tunguz

During Bill Binch’s Office Hours , he predicted many more software startups would achieve 200% net dollar retention. In other words, the average customer’s spend would double each year. I’ve only seen a handful of companies achieve that mark. The most notable public company is Snowflake which routinely reports NDR of 171%. Large NDR figures are hugely beneficial to startups.

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ConvertKit Review

The Daily Egg

ConvertKit is an all-in-one email marketing service and general marketing hub that supports creators in every type of field. Whether you are. The post ConvertKit Review appeared first on The Daily Egg.

Marketing 317
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How to Set Yourself Apart During the Venture and Growth Stages with Atomico Partner, Irina Haivas, and Principal, Hillary Ball (Pod 587 + Video)

SaaStr

As a founder, there are different ways you can set your start-up apart from other companies at the venture and growth stages. Investors look for specific metrics to see whether you stand out from the crowd, ranging from your market expansion potential to your product vision and product-market fit. Atomico Partner, Irina Haivas, and Principal, Hillary Ball, explore what investors are looking for from the early stage through growth.

Scale 244
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Best Ecommerce Hosting Providers Compared

The Daily Egg

Partnering with a competent ecommerce hosting provider has numerous benefits for your business. Your online store will be available whenever your customers. The post Best Ecommerce Hosting Providers Compared appeared first on The Daily Egg.

Business 297
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Build the Case: Quantify the Real Costs of In-House Testing and QA Gaps

Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.

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Apple pushes out emergency updates to address zero-day exploits

IT World

Apple has encouraged users of older mobile and desktop devices to update their software ASAP, as a vulnerability could allow an attacker to take complete control of older Apple devices.

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Product Redesign Guide For SaaS: How to Redesign and Launch Your Product Step by Step

User Pilot

Would you like to know what product redesign is? Are you wondering when a product manager should consider redesigning a product and what the potential benefits are? Are you not sure how to go about redesigning your product? If so, you are in the right place because these are some of the questions we’re exploring. Are you ready to dive in? Let’s get to it!

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Decline in PC and tablet shipments will continue through 2023, says IDC

IT World

Global shipments of PCs and tablets are in steep decline, but will pick up again in 2024, according to a new study by IDC. Shipments of traditional PCs are forecast to decline 12.8% to 305.3 million units in 2022, while IDC expects tablet shipments will fall 6.8% to 156.8 million. The combined market for PCs and tablets will decline by 2.6% in 2023 before returning to growth in 2024, according to IDC.

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B2B Sales Examples: Insights and Strategies that Work in 2023

CloseSaaS

B2B sales includes a wide range of industries and companies. Learn what today's top B2B sales examples can teach you and your company.

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Apple wasn’t fooling when it said it wanted to make Macs more secure

IT World

When Craig Federighi, Apple’s senior vice president of software engineering last year said, “We have a level of malware on the Mac that we don’t find acceptable,” he apparently really meant it. And Apple seems to be doing about something about it. Apple is giant taking steps to secure the Mac. Federighi characterized Apple as being in an enduring battle against malware on the Mac.

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What’s New in Apache Airflow® 3.0—And How Will It Reshape Your Data Workflows?

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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The Pros And Cons Of Live Chat For Online Businesses (2022 Guide)

SaaS Metrics

With the rise of online shopping, live chat has become a powerful tool for many businesses. While live chat is a user-friendly method of communication that is accessible to almost everyone, it comes with its own set of limitations that should be taken into consideration before implementing it as an online business. Read more. The post The Pros And Cons Of Live Chat For Online Businesses (2022 Guide) first appeared on SaaS Metrics.

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Sep 02 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success Location: Remote, Menlo Park, CA, US Organization: AutoService A.I. As a VP of Customer Success, you will onboard and guide customers to enable a seamless implementation experience. Understand every aspect of the customer business and prioritize customer needs. Build & Sustain relationships with identified accounts by becoming a trusted advisor to decision makers and executive buyers.

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How a Mindset Shift from Selling Products to Selling Services Transformed Business as We Know It?

SmartKarrot

Business is changing. More than ever, people want to know what value you bring to the table and how it relates to them. Businesses of all types are moving from product-centric to service-centric models. Some companies may have products as their anchor – the cornerstone they get built around – but they also wrap additional services around it. These include related but assorted products.

Scale 10