200% NDR: What Does it Take to Achieve this Stellar Milestone?
Tom Tunguz
SEPTEMBER 2, 2022
During Bill Binch’s Office Hours , he predicted many more software startups would achieve 200% net dollar retention. In other words, the average customer’s spend would double each year. I’ve only seen a handful of companies achieve that mark. The most notable public company is Snowflake which routinely reports NDR of 171%. Large NDR figures are hugely beneficial to startups.
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