Thu.Mar 09, 2023

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Dear SaaStr: Why Are VCs So Lousy At Follow-Up?

SaaStr

Dear SaaStr: Why Are VCs So Lousy At Follow-Up? I hate this. And yet … I’m pretty bad at it myself, I’m sorry. It’s often a sign of a deal with some good stuff in it, but that doesn’t quite meet the bar. When I started investing, I vowed to always respond within 24 hours to all follow-up. And I kept up for 90 days … and then I failed.

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XcelHR Review

The Daily Egg

People use professional employer organization (PEO) software to manage and streamline their employees’ payroll, human resources, benefits administration, and other related processes. The post XcelHR Review appeared first on The Daily Egg.

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3 Steps to Use LinkedIn to Make Connections and Grow Your Personal Brand

Buffer Resources

If you’re looking to grow your career, make connections with people in your industry, and build a personal brand, you should be on LinkedIn. To get a little personal, nothing has been more valuable to my career than building a platform on LinkedIn. It’s difficult to get a remote job when there are many people, and it’s even harder when you’re outside the West.

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11 Must-Follow Rules for B2B Email Introductions (Updated)

Sales Hacker

*Editor’s Note: This article first appeared on Inc.com by Bubba Page and is being republished with permission. The original article can be viewed here. I’m sure you get these emails. People asking to pick our brain, see their demo, provide feedback on their product, and the list goes on. Being a natural connector in the space, I’m constantly getting the ask, “can you provide and intro to X for me.

B2B 112
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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Embedded Payments vs. Integrated Payments. What’s the Difference?

Infinicept

As the idea of delivering payments through software platforms has picked up steam, the options available to companies that want to create that experience have evolved rapidly to meet the demand. That means that new models and terms have arisen quickly. Keeping up with the developing space can be confusing. Take the terms Integrated payments and embedded payments.

Payments 105

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Nimble Webinar Replay: Grow Your Microsoft Reseller Practice in 2023 and Beyond with Nimble CRM

Nimble - Sales

Are you a Microsoft reseller looking to up your practice and differentiate yourself from other resellers? Look no further than this webinar to learn how to “Grow Your Microsoft Reseller Practice in 2023 and Beyond with Nimble CRM”, hosted by Nimble CEO Jon Ferrara and Nikhil Fernades! Nikhil is the IT Product Manager – Business […] The post Nimble Webinar Replay: Grow Your Microsoft Reseller Practice in 2023 and Beyond with Nimble CRM appeared first on Nimble Blog.

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Pendo Free: A Thorough Review + Better Alternatives

User Pilot

Pendo Free sounds like an attractive option. After all, you’re getting access to a user onboarding tool with a reputation for quality analytics without having to spend a cent. But does the free plan live up to the expectations? That’s exactly what we explore in our review. We look at the functionality available in the free plan, its strengths, and its’ limitations.

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Are tech firms really firing their IT workers? No.

IT World

The unemployment rate in the technology job market in the US is about half that of other fields — just 1.5% — so the onslaught of recent reports about major “tech worker” layoffs can be confounding. For example, current data from online tracker company Layoff.fyi shows that 465 tech companies have fired a total of 126,057 employees in 2023 alone.

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Live Replay: We Led Sales Teams in the ‘08 Recession: Here’s What We Learned

Sales Hacker

Your buyers are tightening their budgets. Sales cycles are getting longer. New pricing pressure has seemingly come out of nowhere. So we’re calling in the big guns. In this live replay, learn what these leaders did in 2008 when the recession hit and what they wish they had done differently. Guests: Mary Shea , Global Innovation Evangelist at Outreach Hilmon Sorey , Co-founder at CoachCRM Micheal Murray , CSO at GoMoto You’ll learn: What these leaders did right in the 2008 recession — and w

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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GrammarlyGo and the coming wave of generative AI productivity

IT World

Generative artificial intelligence (AI), particularly ChatGPT, has taken an AI market that seemed far off into the future and quickly catapulted it into our world. But the tools still seem raw , more suited to coders than end users who want a more worker-friendly productivity tool. That changed this week with the announcement of GrammarlyGo. Since I’m a Grammarly user, I’m particularly excited about this addition and I expect it to give us a frame of reference for when Microsoft eventually adds

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Customer Success tech stack: research and outlook

ChurnZero

Any business function that wants to scale its capabilities needs two things: process and technology. Indeed, these are the top two priorities for Customer Success teams, according to a recent survey of Customer Success leaders. Good leaders can often implement best practices on their own initiative – but tools require budget. The survey found less than half of Customer Success teams have access to purpose-built technology to help them do their job.

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ChatGPT on Apple Watch? There’s an app for that…

IT World

While we wait for the inevitable cracks in the code to expose themselves, generative AI is all the rage across tech with implications across every business. Now you can even get ChatGPT on your Apple Watch. ChatGPT on your wrist? The watchGPT Apple Watch app isn’t made by Apple and costs $3.99. Once it is installed, you’ll be able to use natural language or type to ask it questions, which it will answer with results drawn from across the web.

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[CASE STUDY] How this “Netflix for Engineering Calculations” SaaS Improves User Activation with Cohort Analysis

User Pilot

Curious to learn how ClearCalcs uses Userpilot to improve its new user activation rates with cohort analysis? Read on! We meet Chris Borzillo, the CEO and c0-founder of ClearCalcs , in his home office in Australia. He immediately cracks us up with the way he introduces his business: “We’re like Netflix for Engineering Calculations. The difference for us is that our content is timber beam calculators, steel column calculators, concrete footings …The game for us is creating the right content

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Netherlands to restrict export of 'advanced' chip-making tech to China

IT World

Pressured by the US, the Netherlands is moving forward with new export restrictions on chip-making technology to China, expected to affect the manufacture of advanced logic and DRAM modules.

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How to Go from Sales Interceptor to Sales Influencer with Shane Barker

Dubb

Are you a sales or marketing leader trying to get people to contact you (instead of the other way around)? Listen to this episode of the Connection Loop podcast with marketing leader, Shane Barker, to learn how to go from interceptor to influencer. Topics include podcasting, public speaking, events, networking, and marketing  Listen The post How to Go from Sales Interceptor to Sales Influencer with Shane Barker appeared first on Dubb Blog.

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Web Scraping vs. APIs: What’s the Difference?

How To Buy Saas

Have you ever wanted to extract data from a website, but weren’t quite sure how to do it? Maybe you’ve heard of web scraping and APIs, but you’re not exactly sure what they are or how they differ. In simple terms, web scraping and APIs are both methods of accessing data from websites, but they use different approaches and serve different purposes.

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Customer Success tech stack: research and outlook

ChurnZero

Any business function that wants to scale its capabilities needs two things: process and technology. Indeed, these are the top two priorities for Customer Success teams, according to a recent survey of Customer Success leaders. Good leaders can often implement best practices on their own initiative – but tools require budget. The survey found less than half of Customer Success teams have access to purpose-built technology to help them do their job.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Mar 09 – Customer Success Jobs

SmartKarrot

Role: VP, Customer Success Location: Alpharetta, GA, United States (Remote) Organization: Varicent As a VP of Customer Success you’ll boost renewal rates and decrease attrition and downselling. By new goods and expansion prospects, increase income in accounts. Increased product adoption, customer contentment, and overall customer health scores can have an impact on future lifetime value.

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How to Promote Your Facebook Group

Neil Patel

Facebook has just under 3 billion active monthly users. 1.8 billion of those users participate in Facebook Groups. Creating yo ur own group is an inexpensive and effective way to reach your target market. If you’re not already familiar with Facebook Groups , it’s essentially a community within Facebook’s platform that users can join and participate in the discussion.

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10 Actionable Tips To Reduce Customer Attrition and Increase Loyalty

User Pilot

Want to improve the current customer attrition rate in your SaaS company? Customer attrition is one of the main problems for SaaS companies. Although you’ll inevitably lose customers occasionally, you should always keep the attrition rate at a minimum. In this article, we’ll discuss customer attrition in depth and discuss the strategies you can use to reduce churn and increase customer retention and loyalty.

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All You Need to Know About Cross-Domain Identity Management (SCIM)

Frontegg

B2B ecosystems are becoming increasingly complex. System for Cross-domain Identity Management (SCIM), a set of application-level protocols, is helping securely manage and communicate user data across multiple domains. SCIM clients can be integrated to manage CRUD (create, replace, update, delete) operations, apply queries and filters, create user groups within your organization, and more.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.