SaaStr
JULY 6, 2020
They say CEO is a lonely job, and I guess in some ways true, but in many ways it’s quite the opposite. If you do it right as a founder, there’s nothing more rewarding than getting to work on Monday. Checking in with the team. Being on a journey together. But what is hard is getting help seeing the forest through the trees. Here are the Top 10 things I wish I’d been told.
Neil Patel
JULY 6, 2020
So you’ve decided to create a landing page to promote your new product or service. But how do you know if your landing page will convince your readers to convert ? There are a number of things you can do to ensure your readers are enticed by your landing page and want to know more information. In this post, we’re going to figure out exactly what you need to do to produce a mind-reading landing page.
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SaaStr
JULY 6, 2020
We just crossed the 4,000 mark of confirmed SaaS founders and leaders joining us for SaaStr Enterprise on Wednesday, July 29th, for an action-packed day with speakers from the biggest Cloud / SaaS companies on the planet. If you have not yet checked out the star-studded speaker lineup, you can see the full agenda and sign up for free, here. . While the speaker lineup is unmatched, so too is the registration list!
Unbounce
JULY 6, 2020
I created my first lead capture page four years ago when I started my business. Let me confess to you now: I didn’t have a clue what I was doing. I wanted to advertise my services, grow my brand, build an audience, and land clients. And I thought I’d created a campaign that would do all that and more. But I’ve learned a lot since my first campaign— and what I know for sure is that I did almost everything wrong. .
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Cobloom
JULY 6, 2020
Almost all SaaS businesses start life as a *great idea* : a kick-ass concept destined to revolutionise the way the world functions. Trouble is, I've seen a ton of passionate founders invest their time and energy into realising their vision, building and refining a polished, perfect product; only to find out that it solves a problem nobody cares about.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Sales Hacker
JULY 6, 2020
The post Sales Reps: How to Deliver Insanely Impactful Disco/Demo Calls appeared first on Sales Hacker.
CloseSaaS
JULY 6, 2020
Want to increase the effectiveness of your sales team and the profitability of your company? Here’s a detailed guide on how to leverage sales analytics (with examples, templates, tools, and KPIs) for achieving the same.
Casey Accidental
JULY 6, 2020
I caught up recently with Mada Seghete, co-founder of Branch Metrics on her new podcast “How I Grew This” In the podcast, I talk about my career in growth including some of my early experiments before I even had a real job. You can listen here: I thought I’d go into a little bit more detail in this post despite how embarrassing it is.
Zuora
JULY 6, 2020
By Christian Keegan, Zuora Employee Communications Intern The spring and summer of 2020 have proven to be unique and challenging […]. The post ZEOs Amplifying Pride appeared first on Zuora.
Speaker: Margaret-Ann Seger, Head of Product, Statsig
Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating
Casey Accidental
JULY 6, 2020
At Reforge, we’ve written about how companies actually grow , and built an entire program around it. Most companies, when they talk about how they grow, will usually pick from one of the following terms: Sales Driven e.g. Oracle, Workday. Marketing Driven e.g. Hubspot, Moz. Product Driven e.g. Atlassian, Github. Engineering Driven e.g. Google, Palantir.
Sales Hacker
JULY 6, 2020
The post Selling to the Enterprise? Avoid these 3 Lurking Deal Killers appeared first on Sales Hacker.
Casey Accidental
JULY 6, 2020
Entrepreneurs ask me about how to grow all the time. They ask about SEO, about virality, and about increasing conversion, about onboarding. They ask about hiring local teams, building up new functions, and hiring executives. What almost all of them miss is that all of this is context specific on what stage of company they are in. There are two types of growth strategies: non-scalable strategies to get to scale and scalable strategies.
SmartKarrot
JULY 6, 2020
Source. Everytime you sell your product to a new customer, you need to consider how much free time they have. Why would they add something extra to their daily tasks? That means, why would they take out some extra time from their busy schedule to use your product on a daily basis? Understanding this question would lead you towards getting the nuances of SaaS product adoption.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Baremetrics
JULY 6, 2020
Are you laser-focused on new customer acquisition? Although a mentality of “the more, the merrier” might make sense on the surface, SaaS companies can’t neglect following up with the customers they already have. With the average person juggling dozens of apps at once, giving subscribers a nudge to stick around can be the difference between a lapsed and dedicated customer.
SmartKarrot
JULY 6, 2020
Role: Customer Success Manager Location: San Fransisco, US Organization: M onday.com This role is highly client facing and you are responsible for providing exceptional product and service experience to the customers/clients. Drive product adoption and customer success. Identify growth opportunities. Apply here: [link] Role: Major Account Manager Location: New York, US Organization: Cohesity Build and maintain longterm relationships with clients at different levels.
Casey Accidental
JULY 6, 2020
At the end of 2019, I presented Eventbrite’s product plans to the board for 2020. These plans included a lot of the goals you likely have in your company: improvements in acquisition, activation, and retention. One of our board members asked: “I understand these goals for the year. But long term, how high could we push this retention number? What would great retention be for Eventbrite?”.
SmartKarrot
JULY 6, 2020
Customer success as the name suggests is about your customer’s success. And this success goes beyond mere satisfaction and maximum usage of your product and Customer Success Program. It needs to be defined from the customer’s point of view. How does your customer describe a great experience? What are the goals they are trying to achieve? What is the value they are looking to gain from your product/service and extended support?
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
BetterCloud
JULY 6, 2020
SaaS adoption is one of the fastest growing and most complex challenges IT has had to manage. Many IT teams are using a central point of control to automate and standardize processes across apps, but what exactly are the benefits of implementing this kind of platform? This post summarizes “The Total Economic Impact of BetterCloud, Cost Savings and Business Benefits Enabled by BetterCloud,” a commissioned study conducted by Forrester Consulting on behalf of BetterCloud published June 2020.
SmartKarrot
JULY 6, 2020
The advent of SaaS cloud applications has transformed the way businesses operate. It’s no longer mandatory for employees to be stationed at their office to carry out their daily operations. The SaaS model has invaded almost every department of an organization. From customer relationship management (CRM) to marketing automation – you’ll find a wide array of useful SaaS cloud applications for various tasks. .
BetterCloud
JULY 6, 2020
We are now 100+ days since COVID-19 caused nationwide lockdowns. Since being thrust into remote work , the main question on people’s minds has been: “How will this change work moving forward?”. At BetterCloud—like most companies—we migrated to fully remote work in March 2020, but unlike a lot of companies, we have guaranteed work from home until at least February 1, 2021.
SmartKarrot
JULY 6, 2020
When you do not automate customer success, you leave things to chance. . You have hundreds of thousands of product users spread across the globe, operating in different time zones, and belonging to different stages of the customer lifecycle. It can be daunting for you to keep track of every milestone, every customer relationship, and every escalation.
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SmartKarrot
JULY 6, 2020
When I set to begin explaining what exactly does the coined term, ‘ customer obsession ’ is, I might as well begin with what it is not! Yes, reverse psychology is like a new ruler of our minds these days. Anyways, customer obsession is not like a new word in the dictionary of customer success. Also, it is not like a dedication to the much-revered adage, ‘the customer is always right’.
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