Tue.Apr 16, 2024

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Dear SaaStr: What Do You Do When Your Startup is Not Growing Anymore?

SaaStr

Dear SaaStr: What Do You Do When Your Startup is Not Growing Anymore? First, be honest about why. You can blame it on macro issues if you want, but if growth has radically decelerated, it’s likely because you are less competitive than you were before. You probably have fallen out of product-market fit, partially or entirely. Be honest. And go close those feature gaps, and get back to being ahead of the competition — not behind.

Startup 248
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FastSpring Expands Payments Support with Apple Pay, Pix, Preferred Payment Method, and More

FastSpring

Offering a frictionless checkout experience is essential for digital transaction conversion rates. Today, we’re excited to announce new payment method improvements available on the FastSpring platform: Apple Pay Pix Preferred Payment Method Apple Pay: Seamless Transactions Within the Apple Ecosystem As Apple Pay adoption continues to grow, incorporating Apple Pay into payment options becomes an essential part of your digital strategy.

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200+ Top VCs Already Coming to 2024 SaaStr Europa on June 4-5 in London!

SaaStr

SaaStr Europa 2024 is June 4-5 in London and it will be full of VCs! Just a sampling of who’s already coming: 20VC Accel Partners Activum SG Ventures Albion VC Altair Capital Atomico B Capital Backbone Ventures Beacon Capital Beringea BlackRock Caixa Capital Carbide Ventures Cipio Partners Columbia Lake Partners Credit Mutuel Innovation Dawn Capital Earlybird Venture Capital Felix Capital Fiedler Capital Five Elms Capital Flashpoint VC Fortino Capital GP Bullhound Gresham House Ventures He

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The Market Size Mistake

Tom Tunguz

Over the weekend, Tobi, the founder and CEO of Shopify, discussed the major reason investors passed on Shopify in the early days : market size. Good supercut about why Shopify worked [link] — tobi lutke (@tobi) April 14, 2024 I remember that financing round, & I remember having the same concern, & making the same mistake. Living in the valley & driving on 101, the billboards & logo-adorned headquarters of successful companies provide a daily infusion of all the mistakes in

Marketing 112
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Merchant Insider Report: Payment Insights for Software Leaders

From emerging payment technologies to the importance of intuitive software design, the world of embedded payments is rapidly evolving. How do you stay ahead while serving up what merchants really want in your software offerings? The Merchant Insider report is here to help, offering unique insights into the merchant perspective. It analyzes responses from over 500 merchants in the U.S. and spans key industries, so you can understand the challenges, preferences, and expectations that are shaping s

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End-User Behavior Monitoring: Types, Benefits & Tools

User Pilot

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. It can even help maximize feature adoption. But how do you track and analyze end-user behavior?

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Customer Journey Insights: What Are They and How to Collect Them?

User Pilot

Customer journey insights enable marketing, product, design, and customer success teams to make informed decisions and create better customer experiences. In this article, we explain: What customer journey insights are. How they are linked to customer journey analysis and customer journey mapping. Why you should use customer journey analytics. How to extract and use them to optimize the customer journey.

Churn 105
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The Top 4 Skills Marketers Will Need in the Future

The Moz Blog

There’s no doubt that AI is impacting the role of marketers around the world, but the skills marketers need to thrive in the future go beyond simply leveraging AI tools. Learn the top 4 skills marketers will need in the future in this blog post.

Marketing 103
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Product Experience Strategy: What is It and How to Build One [+ Examples]

User Pilot

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. So what strategies can help you elevate the user experience? And where do you start? That said, we’ll review how to build a strong product strategy that delights users and unlocks product growth.

Strategy 105
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AI-Enabled Continuity of Care with Ed and Todd Park

Andreessen Horowitz

Vijay Pande, founding general partner of a16z Bio + Health, chats with the builders (and siblings) behind Devoted Health, Ed and Todd Park. The Park brothers, with decades of expertise in healthcare and policy, including as EVP and COO at athenahealth (Ed) and Chief Technology Officer of the United States (Todd), started Devoted with the idea of building a healthcare model from scratch.

CTO 80
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The Top 5 Ways to Monetize Your Subscriber Base

Grow your revenue with iolo’s comprehensive guide designed for senior business leaders. Discover effective methods to deliver premium features and monetize your subscriber base for maximum profitability. Gain practical insights and learn new approaches to drive sustainable growth in your business. Download your copy and start expanding your business today!

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How Do You Know You are Ready to Implement With the Help of Pendo?

Inturact

As founders and marketers, your ultimate goal is to not just attract users to your SaaS product but to ensure they understand, appreciate, and engage with your product, driving both growth and retention.

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Scytale and Kandji Partner to Make Compliance Easy for Apple IT

Scytale

Got a ton of Apple devices keeping your business running? We’ve got some epic news that will have your IT team doing a happy dance! Scytale (your go-to partner in compliance) and Kandji , the most user-friendly device and security platform for Apple, have partnered to become your all-in-one solution for all things Apple security, management and compliance.

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The Foundation of Customer Acquisition Costs (CAC)

The SaaS CFO

I’ve calculated a lot of SaaS metrics for a lot of SaaS companies. To make SaaS metrics repeatable and accurate, we must follow a sequential process. This is especially relevant for sales and marketing efficiency metrics. CAC, or customer acquisition cost, is by itself not a stand-alone metric. But it feeds all sales and marketing […] The post The Foundation of Customer Acquisition Costs (CAC) appeared first on The SaaS CFO.

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The Global Garage: How Online Auto Auctions Are Expanding International Car Markets

How To Buy Saas

The growth of online car auctions has led to a huge transformation of the automotive sector in today’s connected society. These platforms have transformed the way cars are purchased and sold, extending global auto markets and bridging regional divides. The Development of Auto Auctions Online The emergence of internet platforms such as abetter.bid is one of the factors propelling the globalization of automobile auctions.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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Lessons From the Sisense Breach: Security Essentials Companies Can’t Afford to Forget

Scytale

You know the drill. Another company’s data is breached, another harsh reminder is served about the reality of cyber threats. This time, the company in the headlines is Sisense, a business intelligence software company that allows users to access and analyze big data. These high-profile breaches serve as teachable moments for companies to review their own security practices.

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The Truth About Task Switching: Why You Are Damaging Productivity With Every Switched Task & What to Do Instead

CloseSaaS

Task switching isn’t good for your brain—or performance. Discover the true cost task switching has on your sales process, and learn new ways to improve productivity.

Sales 52
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New Funds, New Era

Andreessen Horowitz

I am pleased to announce that we have just raised $7.2B for the following venture strategies: American Dynamism ($600M), Apps ($1B), Games ($600M), Infrastructure ($1.25B), and Growth ($3.75B). This marks an important milestone for us. When Marc and I started the firm in 2009, the conventional wisdom in Venture Capital was that in any given year, only 15 companies would ever generate $100M in revenue and those 15 companies would drive almost all of VC returns.

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WalkMe Product Tours: An In-Depth Review + A Better Alternative

User Pilot

Have your eyes on WalkMe product tours and wonder if it’s the right solution for your business. Then you’re in the right place! When it comes to product engagement , it’s important to find the right software with all the features you’ll need for each touchpoint across the user journey. This article will go over what WalkMe product tours are, explain what you can do with them, how much it will cost, and alternative tools to consider using.

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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

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Explore Robust Adyen Merchant of Record Alternatives 2024

Subscription Flow

Before delving deep into the Adyen merchant of record alternative , it must be clarified that the one thing that a thriving business absolutely needs today is a robust payment processor that handles all its payment woes without any burden on the end consumer. And this is a feature which Adyen provides fairly masterfully as part of its suite of services.

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GTM 90: The GTM Playbook Under Attack and Bootstrapping a Community to Multi-Million Dollar Revenue with James Kaikis

Sales Hacker

James Kaikis currently serves as the Head of Go-To-Market and Chief Solutions Officer at TestBox, an innovative company revolutionizing the way buyers interact with product demos. Before his tenure at TestBox, James co-founded the PreSales Collective with Yuji Higashi. Under their leadership, the community became a pivotal resource in the presales domain until its successful acquisition in November 2021.

Scale 77
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Customer Loyalty and Retention in SaaS: How to Measure and Improve

User Pilot

With multiple businesses offering similar goods and services in today’s competitive market, customer loyalty and retention are critical to success. They help you not only drive revenue but also build a formidable business for sustained growth. In this article, we will examine what customer loyalty and retention mean, how to measure them, and strategies that can help you improve both.

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Green Trends: Eco-Friendly Buying Practices Shaping the Future of Business

How To Buy Saas

The growing urgency of the climate crisis is prompting both consumers and businesses to place sustainability at the heart of their purchasing and business decisions. This evolution towards eco-friendly consumerism is revolutionizing the traditional practices of businesses, impacting everything from the materials used in packaging to the sourcing of products.

Trends 52
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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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Mastering helpdesk support: The right way to submit an IT ticket

BetterCloud

Editor’s Note: Hey IT pros! We wrote this for you to share with your employees to ensure they are using your ticketing system the right way. Dealing with technical issues at work is as common as rain in Seattle. When we’re met with a problem with our device, we typically have to submit a request to IT to help us. Writing a great IT ticket can make the process a whole lot smoother for both you and your friendly neighborhood IT team. “ A ticket with concise, useful information can be the differenc

Scale 98