Fri.Jun 26, 2020

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How COVID-19 Impacts Your Sales Team

Predictable Revenue

COVID-19 established a new reality, forcing businesses to close their doors or adapt to new working conditions. Such drastic changes also had a negative impact on numerous workers who couldn’t handle working from home or felt pressured. Did you know that your sales team is the one that is affected the most by the new virus? The post How COVID-19 Impacts Your Sales Team appeared first on Predictable Revenue.

Sales 246
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In SaaS an MVP Isn’t Enough. You Need an “MSP”.

SaaStr

Q: What are the lessons you learned from building an MVP for a startup? I worry about the term “MVP” in SaaS. The only thing I think that matters in an “MSP” — a Minimum Sellable Product. A product that gets at least 10 paying customers. Here’s what often happens with MVPs that aren’t yet MSPs in SaaS: They break and don’t scale. A hack often doesn’t work even under moderate load.

SaaS 225
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The Agile CFO: A Conversation with Todd McElhatton

Zuora

Over the next several weeks, I’ll be talking with some CFOs that I admire about the massive disruption happening in […]. The post The Agile CFO: A Conversation with Todd McElhatton appeared first on Zuora.

Finance 105
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How Much Equity Do You Give Up in a Series A Round?

SaaStr

Q: How much equity do you give up in Series A? 20%-25%. Of course, this isn’t always the case. And there are Series A investments of all different shapes and sizes these days. But here’s what you can assume: Most larger VC firms ($250m-$2b fund size) want to own 20% of each investment. They’ll even often pay a higher price to get that ownership if need be.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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15 Straight-Forward Tips to Reach Decision-Makers More Efficiently

Nimble - Sales

Successfully reaching a decision-maker is an art only a few salespeople ever master. This skill is more in demand with the evolution of technology. The rare sales professionals that do manage to hone this skill to perfection quickly enter the league of six-figure earners only to move to a seven-figure job. Why is that? It’s […]. The post 15 Straight-Forward Tips to Reach Decision-Makers More Efficiently appeared first on Nimble Blog.

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What Is COVID-19’s Effect on Customer Churn—And What You Can Do About It in 5 Steps

Totango

The COVID-19 pandemic increased the risk of customer churn across almost every industry. Forrester predicts that software growth as a whole will slow down to two to four percent or may be flat if a recession occurs. However, you still have a say in how well your business makes it through this period. COVID-19’s effect on customer churn may have already begun, but there is still plenty you can do to increase customer engagement and retain the customers you have worked hard to win.

Churn 91
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Crisis Communication: Strategies to Communicate Better During a Crisis

Sales Hacker

Pretend you wake up tomorrow to your government ordering everyone to stay at home. All non-essential businesses now have to shift to fully remote teams while those that can’t, cease operations until further notice. Today, we are all experiencing this new reality. RELATED: The State of Sales: Pandemic Adaptation Survey (Report). All too often, crises come without warning, forcing your business to adapt.

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The Value of a Business Operating System

SaaSX

One thing many startups lack is a business operating system. A high-growth startup that isn’t using an operating system to run the business either isn’t familiar with the concept, or they are familiar but are afraid it will be too cumbersome to implement and restrictive to operate. An operating system might sound complicated to set up. But it’s not, and it can actually bring a lot of order, focus, and efficiency to the inevitable chaos that comes with running a startup.

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The most valuable cloud computing certifications today

IT World

Cloud computing is one of the most important investments in modern IT and it’s grown to become a top priority for all organizations. That means IT professionals with cloud skills are in high demand and certifications can help make you even more hirable by validating your cloud skills and expertise. And cloud certifications can go a long way in boosting your IT salary.

Cloud 59
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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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The Value of a Valuation

Divestopedia

The best valuations cover all the basis. Are you getting the best?

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Jun 26 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager (Tier 1) Location: San Francisco, CA, US Organization: Coda This position is based out of Silicon Valley. Partner with their clients to help their users succeed with Coda. In this role, you’ll have to work with the customers and understand your client’s needs, to build solutions that solve their business problems and delight them.

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The Power of We: Getting Sales and Marketing on the Same Page

Sales Hacker

We were caught in a perpetual struggle between Sales and Marketing. Sales blamed Marketing for not attracting enough high-quality leads , and Marketing claimed Sales wasn’t nurturing leads enough. There was a stark disconnect between one end of our pipeline and the other. Marketing never knew what happened to their inbound leads, and Sales would work with leads they knew nothing about.

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Comprehensive SOC2 Compliance checklist & resources for SaaS

SmartKarrot

Source. Before we look into the SOC2 compliance checklist, it is worth spending a minute on understanding what SOC2 is. Just to set the context, the internet has become a basic necessity for a modern life. It has got integrated with all our daily activities in various forms. Some use it just for the entertainment purpose while others have more extensive usage of it.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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6 Most Common RFP Mistakes for Customer Success Software

ChurnZero

Writing anything from scratch can be intimidating, much less a request for proposal (RFP). It’s easy to get overwhelmed or stumped when you’re not sure where to start, especially when purchasing a newer product, such as Customer Success software, for the first time. Even with pre-purchase research, you simply don’t know what you don’t know when it comes to determining must-have criteria.