SaaStr

OCTOBER 29, 2021

Some leaders like Slack have seen the same, but most Cloud leaders at scale with high NRR end up getting more and more of their revenue from their existing base, not new customers. Strong, but not at crazy levels of some developer apps. They’re growing even faster at scale. From 41% in 2020 to 51% in 2021!

Scale 285

Scale CTO Hire New CTO CTO 285

SaaStr

FEBRUARY 7, 2023

The goal is to help each other learn something new, find mentorships, create partnerships, and exchange strategies. with Aashish Krishna Kumar, Head of GTM at Togai Sales Enablement 2.0 – Elevate Rep Performance with Divanshu Goyal, Sales at GTM Buddy Common scaling pains for SaaS businesses and how to overcome them.

VP of Engineering 261

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 261

SaaStr

JUNE 18, 2022

Bonney Pelley, SVP, Strategy + Operations @ New Relic. Elias Torres, CTO @ Drift. Dale Chang, Operations Partner @ Scale Venture Partners (panel). Bonney Pelley, SVP, Strategy + Operations @ New Relic. Lars Nilsson, VP, Global Sales Development @ Snowflake. Dale Chang, Operations Partner @ Scale Venture Partners.

CTO 228

CTO Scale New CTO AWS 228

SaaStr

MAY 20, 2020

He joined StubHub as CTO, but didn’t get nearly as much equity as the other CTO — because he “wasn’t committed enough.” VCs didn’t think developers would buy anything. You can’t build a whole new product, but you can tweak what you have. ” A good reminder to us all.

CTO Hire 351

CTO Hire New CTO CTO Airlines 351

SaaStr

SEPTEMBER 17, 2020

Before starting JFrog, the founders had built a successful IT consulting firm, AlphaCSP, which focused on developing Java solutions. In other words, they got first-hand experience of the pains of software development. JFrog offered 11.6 million shares at $44 each and they spiked about 47% — putting the market cap at $6.6

New CTO 215

New CTO CTO Benchmarks Consulting 215

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Average salary: $46,035/yr.

Sales Hiring 92

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 92

Casey Accidental

FEBRUARY 8, 2022

Created with Fareed Mosavat (Chief Development Officer at Reforge, formerly Slack, Instacart). Build, communicate, and execute a cohesive product strategy across feature, growth, scaling and innovation product work. Engineering: Scaling Product Delivery , Technical Strategy , Engineering Management (new).

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

Intercom, Inc.

FEBRUARY 22, 2022

As we scale, we’re working with larger mid-market and enterprise customers with more complex needs and specifications. The overlap and synergies between these teams means we can use automation to efficiently solve problems at scale while remaining lean. . Intercom is no exception.

Data 118

Data compliance Technical Review CTO Hire 118

Hitenism

NOVEMBER 7, 2016

In 2006, after Amazon Web Services (AWS) helped pioneer what we now call the cloud, product development changed forever. What once took millions of dollars and a team of engineers to create, a lone developer could suddenly hack together in half an hour. How You Can Create Better Product Development Habits. AWS is now an $11.5B

AWS 189

AWS New CTO Scale CTO 189

SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Scaling companies that need insight can get it easily with the help of a specialized platform that guides them through all the necessary and applicable sales tax obligations and processes. .

Merchant Services 175

Merchant Services Scale Technical Review Sales Hiring 175

OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. A view of new revenue for every R&D dollar invested further reinforced the correlation of R&D investment to growth. . Source: 2022 OPEXEngine BenchmarkEngine™.

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

Intercom, Inc.

NOVEMBER 24, 2020

Having worked on support teams in organizations large and small, Chris notes that the key to building a strong support experience that can scale is to consistently measure the quality of customer conversations in order to know what’s working – and where there’s room to adapt and improve.

Technical Review 118

Technical Review Systems Review New CTO Customer Support 118

BetterCloud

JUNE 10, 2021

A few weeks ago, [ CTO Jamie Tischart ] and I talked about this fork in the road that engineers typically get to where they either move into management or commit to writing code for the rest of their careers. Over time, my personal mission began to develop and I became really passionate about helping the world feel heard.

Engineering 52

Engineering New CTO DevOps as a Service CTO Coach 52

FastSpring

DECEMBER 22, 2020

We dramatically increased our investment in product development. As such, we increased our investment in Product Development far in excess of any other business investment in 2020, as part of a two-year plan to approximately double our Product Development team’s size. We added three new executives to our team.

Payment Methods 91

Payment Methods Payment Services Payment Solutions Payments 91

SaaStr

JUNE 16, 2022

Miguel Carranza, CTO at RevenueCat, shares ten learnings from firsthand experience in architecting an API & SDK that is currently on 5,000+ apps and has seen 3x growth Year-over-Year. . In this case, our users are developers, so I would say that developer experience is the main thing. Part 1: Developer Experience.

CTO Hire 235

CTO Hire New CTO CTO Scaling 235

Frontegg

OCTOBER 14, 2020

Tel Aviv, October 14, 2020 – Frontegg , creators of the first platform for fast-tracking SaaS development and innovation, today announced a $5M Seed round led by Pitango , with backing from i3 Equity and Global Founders Capital. Before AWS, engineering teams had to scale their own infrastructure.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

Andreessen Horowitz

SEPTEMBER 25, 2023

Microsoft CTO Kevin Scott, in conversation with a16z’s Bob Swan, explains how AI copilots are keeping developers longer in a flow state and why AI copilots more broadly could be the start of an industrial revolution for knowledge work. [00:59] Find more content from our AI Revolution series on www.a16z.com/AIRevolution.

AI 101

AI Azure New CTO Software Development 101

SaaStr

APRIL 4, 2019

You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. And the same customer challenges that we were being presented, which was: How do you scale? So we want to develop software faster. Want to see more content like this session? Join us for SaaStr Annual 2020.

Cloud 170

Cloud Scale Trends Machine Learning 170

Intercom, Inc.

APRIL 19, 2018

Rich Archbold , Senior Director of Engineering, has been at the forefront of codifying and scaling this philosophy over the past few years. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Andreessen Horowitz

SEPTEMBER 25, 2023

As CTO of OpenAI, Mira Murati oversaw the development and release of GPT-4 and ChatGPT. 0:00] Mira’s background [4:32] Math, physics, and AI [7:07] Natural language interfaces [10:28] OpenAI Roadmap [17:24] Scaling Laws [20:25] One model to rule them all? Sometimes you sleep and you wake up and you have a new idea.

ChatGPT 96

ChatGPT AI Scale CTO Coach 96

SaaSHolic

MAY 5, 2023

The key to success is developing the product and having strong economics and a clear vision, especially during tough times. The decision to invest is based on the founding team’s potential and their product’s potential to scale and become a significant market player. Web Summit Rio, day 3.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. And then, in the 50s, they introduced this new thing, and there was resistance. The LinkedIn Incident.

Scale 211

Scale compliance Software Review Technical Review 211

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Intercom on Product: Keeping the momentum going as you scale.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 184

Scale Enterprise Scaling Sales Hiring 184

Audacix

JULY 18, 2022

DevOps best practices that will help you to run your software development projects smoothly. Here are mine: Maximize collaboration and communication between developers and system operators. It is focused on making collaboration between developers and operations engineers (ops) easier, faster, and safer.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Work on developing your brand. Here are 10 lessons we extracted from them. CV templates by Canva.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

SaaStr

DECEMBER 3, 2020

What was Sam’s biggest lesson from scaling the sales team at Dropbox? Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Sam Taylor: And so, I joined as a sales development rep at Salesforce, best move I ever made. Bret was formerly the CTO at Facebook.

Scale 180

Scale Sales Hiring Sales Recruiting Sales 180

Unbounce

JUNE 24, 2020

I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. The good news is that today’s marketers can similarly take advantage of AI-powered recommendation engines on a more affordable scale. Yosem Reichert-Sweet, CTO, Unbounce. What can you do?

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. What to tackle first as a new leader.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Chargify

OCTOBER 4, 2017

Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Time is money (especially in the SaaS world), and whether you’re an early stage startup or an established business, development resources are almost always at a premium. costs money and 2.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

Audacix

JANUARY 1, 2019

Remove infrastructure bottlenecks: you do this by ensuring that your infrastructure configuration and management doesn't become a bottleneck to developer productivity. Cross-team sharing is key to scaling DevOps effectiveness Do you have sharing, caring team members?

DevOps as a Service 75

DevOps as a Service Cybersecurity Scale New CTO 75

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. At what scale does that become impossible? Prior to Crossbeam Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Why is this? Yep, we did that.

Sales Hiring 133

Sales Hiring Scale Outsourcing Services CTO Hire 133

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Of course, not at scale.

Scale 127

Scale Scaling CTO Hire Part-Time VPE 127

SaaStr

JANUARY 4, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. Jason Warner , who was CTO of GitHub before and during my time as COO there (and a former partner at Redpoint!) Check that out here. What’s your most recent disclosed investment?

Management 242

Management CTO Hire New CTO AI 242

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. She’s looking forward to helping BetterCloud scale and become one of the most reliable solutions that customers use. What does your role as the CTO entail? You wear all hats as CTO.

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

OpenView Labs

OCTOBER 11, 2019

No sliding scale. This approach meant that the HR buyer only had to go to the group holding the purse strings—the board, finance, CTO, VP of Engineering, etc. As we rolled things out, it was helpful to look at our customer segments differently in the context of the new paradigm. No unexpected costs. – once.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

Outseta

OCTOBER 15, 2018

The fact of the matter is there are countless ways that you can choose to build your business, and even amongst this new flock of independent SaaS companies there are significant, deliberate differences in the approaches these companies have taken. At the end of the day, “We broke pretty much everything,” says CEO Chris Savage. of the $3.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65