SaaStr

JUNE 18, 2022

Bonney Pelley, SVP, Strategy + Operations @ New Relic. Patricia Hanna, VP Americas Sales Ops @ Confluent. Shradha Kothari, Chief of Staff, SVP & GM North America Sales @ Twilio. Elias Torres, CTO @ Drift. Bonney Pelley, SVP, Strategy + Operations @ New Relic. Patricia Hanna, VP Americas Sales Ops @ Confluent.

CTO 214

CTO Scale New CTO AWS 214

SaaStr

SEPTEMBER 17, 2020

Before starting JFrog, the founders had built a successful IT consulting firm, AlphaCSP, which focused on developing Java solutions. In other words, they got first-hand experience of the pains of software development. There was also a highly efficient inbound sales model. JFrog offered 11.6

New CTO 214

New CTO CTO Benchmarks Consulting 214

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? There are a few reasons.

Merchant Services 181

Merchant Services Scale Technical Review Sales Hiring 181

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 181

Scale Sales Hiring Sales Recruiting Sales 181

Andreessen Horowitz

DECEMBER 4, 2023

Most growth-stage CEOs I work with know how to tell if they’re efficiently allocating capital in every part of their budget with one glaring exception: research and development (R&D). In typical market conditions, new customers may be clamoring for new features.

Underperforming Technical Team 120

Underperforming Technical Team Benchmarks CTO Hire New CTO 120

Sales Hacker

FEBRUARY 17, 2021

analyzing how often Directors and Executives are involved in the sales process. Scott pulled the research from Chorus, which reported that over five weeks (~May-June 2020), 88% more directors have been joining calls and 72% more executives are joining sales calls on the sell side. Playing the right roles.

Underperforming Technical Team 121

Underperforming Technical Team CTO Hire CTO Coach Technical Review 121

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Average salary: $46,035/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Baremetrics

DECEMBER 7, 2023

Benefits of using Expense Categories in SaaS The main expense categories for any SaaS company are: Cost of Revenue Research & Development Sales & Marketing General & Admin These four categories are the standard for describing costs and expenses of any SaaS company from Salesforce to Zoom to your startup. New Gross Margins?

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

Frontegg

JANUARY 27, 2022

One such example is automatically shooting up an onboarding video for new customers. But the good news is that all cross-department actions can be automated with Webhooks. For example, when a new account is opened, you can automate a relevant CRM notification to the Sales and Marketing teams. What are you waiting for?

New CTO 98

New CTO SaaS Payment Features CTO 98

SaaStock

MARCH 8, 2019

After five years at Ernst & Young in New York, she served as Vice President at Citigroup in the Big Apple. She is also an active tech investor in Asia, complementing the financing with business development insights. She is in charge of the full SaaS solution sales cycle. Jessie Lam. Jessica Liu. Kathleen Ting. Maxine Ryan.

VP of Engineering 264

VP of Engineering CTO Coach Venture Capital SaaS 264

Intercom, Inc.

FEBRUARY 22, 2022

“Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives”. Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives. Intercom is no exception.

Data 118

Data Technical Review compliance CTO Hire 118

Hitenism

NOVEMBER 7, 2016

In 2006, after Amazon Web Services (AWS) helped pioneer what we now call the cloud, product development changed forever. What once took millions of dollars and a team of engineers to create, a lone developer could suddenly hack together in half an hour. How You Can Create Better Product Development Habits. AWS is now an $11.5B

AWS 189

AWS New CTO Scale CTO 189

OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. A view of new revenue for every R&D dollar invested further reinforced the correlation of R&D investment to growth. . Source: 2022 OPEXEngine BenchmarkEngine™.

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

FastSpring

DECEMBER 11, 2020

You need something that makes you think about your digital business in a new way, renews your motivation, and helps you be more innovative. They could be responsible for substantial online sales later down the line. Over-developed websites are slow to load. Get to know your customers and their preferred communication channels.

Payment Methods 148

Payment Methods Underperforming Technical Team New CTO Payment Services 148

FastSpring

DECEMBER 22, 2020

We dramatically increased our investment in product development. As such, we increased our investment in Product Development far in excess of any other business investment in 2020, as part of a two-year plan to approximately double our Product Development team’s size. We added three new executives to our team.

Payment Methods 98

Payment Methods Payment Services Payment Solutions Payments 98

Sales Hacker

NOVEMBER 22, 2017

In sales, sellers who cite convoluted reasons to explain poor performance, rather than proactively doing something about it often remain — unsurprisingly — at the bottom of the success ladder. There certainly are a lot of things in sales that make life a tad more difficult. Our sales process is broken. Our marketing team sucks.

Underperforming Technical Team 87

Underperforming Technical Team Sales CTO Coach New CTO 87

Frontegg

OCTOBER 14, 2020

Tel Aviv, October 14, 2020 – Frontegg , creators of the first platform for fast-tracking SaaS development and innovation, today announced a $5M Seed round led by Pitango , with backing from i3 Equity and Global Founders Capital.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

OPEXEngine

FEBRUARY 13, 2020

A Couple SaaS Generations Ago… Traditional software companies managed sales, product development, finance and HR in siloed organizations by function. Separate Sales, Marketing, R&D, Accounting/Finance organizations were headed by a senior executive. Cross functional management was attempted but often not effective.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Outseta

MARCH 21, 2018

The real estate tech start-ups listed below range from companies that are still developing their products to venture-backed businesses that have already found significant traction and revenue. Team: Co-founders Andy Taylor (CEO) and Navtej Sadhal (CTO). Team: Founder & CEO Charles Hadsell. dwel.co - dwel.co

Outsourcing Services 75

Outsourcing Services New CTO Outsourced Development CTO 75

Tom Tunguz

MAY 7, 2014

Unlike most business stories which are penned from the point of view of the CEO, this one is written by the CTO/founder, David Hitz. For example, from Hitz’s point of view, politics is the art of getting groups of people to come to a common conclusion by developing consensus. and building a startup.

Underperforming Technical Team 152

Underperforming Technical Team New CTO CTO Government 152

The SaaS Garage

FEBRUARY 6, 2020

million dollar Series B to drive the development of its next generation AI-based loyalty software. Founded 2014 in Munich, Germany, Loyalty Prime has quickly developed itself into a leading loyalty program tech provider, serving blue-chip companies around the globe from a wide range of industries. Loyalty Prime Raises $5.5

Generative AI 90

Generative AI Artificial Intelligence CTO Coach Venture Capital 90

Intercom, Inc.

JULY 10, 2018

Having one tool that helps you do all your most important work – sales, marketing and support – makes life so much easier. Making it simple for website visitors to engage with you at the beginning of the sales process is key to conversion rates. Our whole sales team used to do this at my previous company as well, all manually.

Business 106

Business SaaS New CTO CTO 106

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. As we continue to work remotely, often employees are losing that human touch or personal development.

Marketing 98

Marketing Social Media SaaS New CTO 98

SaaStr

APRIL 4, 2019

And that ultimately is what led us to become a Google Cloud customer, but what we saw is that it was speed, it was scalability, it was security, reliability, but also on the development side: Who was gonna take us faster to market from a development perspective when we made our selection to ultimately pick a cloud provider.

Cloud 172

Cloud Scale Trends Machine Learning 172

OpenView Labs

MARCH 17, 2020

Mixmax isn’t the only company that tries to talk new employees out of staying. Zappos famously pays new employees to leave after the first month. You’re going to want this new executive to be around for a long time—hiring mistakes are costly. “Learning” is the new “expertise.”

Sales Hiring 52

Sales Hiring CTO Hire Interviewing Underperforming Technical Team 52

The Angel VC

OCTOBER 18, 2012

Continuing my little series using the "minimum viable" approach , here is my 2nd DO for SaaS startups: Build the right team I've written about the topic before, so if you've read this post from early this year most of what I'm going to write now won't be new for you and you may want to skip this article. What comes next?

Sales Hiring 121

Sales Hiring CTO Hire Startup Outsourced Development 121

OpenView Labs

OCTOBER 5, 2021

In a B2B company, growth is applied much more broadly, taking a cross-functional, multidisciplinary approach that includes sales, marketing, customer success, product, and others. When I joined GitLab, I was starting a new product-led growth team within the product organization,” Hila says. “We Hila explains. Always be onboarding.” .

B2C 65

B2C B2B New CTO Acquisition 65

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Maggie Hott , Director of Sales at Webflow. Des Traynor , Co-founder and CTO of Intercom.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Outseta

APRIL 11, 2019

Think of the best CTO-level software developers that you know—do you think your product would progress faster if they were building it 2-3 days per week, or if you hired an average developer in a full-time capacity? Consider the alternative of hiring a Junior Software Developer at a salary of $80,000 per year.

CTO Hire 52

CTO Hire Sales Hiring B2B New CTO 52

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. You’re not building a product or getting any new customers. Q: When is the Right Time to Hire a VP of Sales?

Scale 247

Scale Sales Hiring AI Sales Recruiting 247

SaaStock

MARCH 29, 2019

Which is why you should sign up for the 2 for 1 Insider Sale and get two people for the price of one. Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

The SaaS Garage

FEBRUARY 6, 2020

million dollar Series B to drive the development of its next generation AI-based loyalty software. Founded 2014 in Munich, Germany, Loyalty Prime has quickly developed itself into a leading loyalty program tech provider, serving blue-chip companies around the globe from a wide range of industries. Loyalty Prime Raises $5.5

Generative AI 52

Generative AI Artificial Intelligence CTO Coach Venture Capital 52

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Does Bob agree with the notion that channel sales have completely died in the world of SaaS? Prior to Crossbeam Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SmartKarrot

APRIL 12, 2022

As businesses and requirements evolved, more titles such as the CMO – chief marketing officer, CTO/CIO – chief technology/information officer, CHRO – chief human resources officer, and CSO – chief sales/business development officer emerged. All thanks to the new people and newer titles emerging in the C-Suite.

New CTO 10

New CTO Finance CTO User Experience 10

SmartKarrot

OCTOBER 18, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Nurture key relationships internally – product team, BD team, COO, CTO, etc.

Customer Success 19

Customer Success Sales Hiring CTO Hire New CTO 19

ProfitWell

JANUARY 28, 2020

Sit down with Chargify CTO Michael Klett and I, as we unravel the mysteries of RevOps. In this episode we discuss the relationship between RevOps and marketing with Dave Rogenmoser, CEO of Proof , and how it’s not just about marketing or sales anymore—it’s about helping. Dave is currently launching a new product called Smart Journeys.

Underperforming Technical Team 45

Underperforming Technical Team New CTO Technical Review CTO 45

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. And then, in the 50s, they introduced this new thing, and there was resistance. New year, new job.

Scale 211

Scale Software Review compliance Technical Review 211