Neil Patel

MARCH 12, 2021

If you’re feeling overwhelmed, one of the questions you should ask yourself is “should I outsource my blog?” You could split up the work with guest posts , staff bloggers, or outsource your blog completely. They may be turned off if you step back and start outsourcing your blog posts. It depends.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring VP of Engineering 141

SaaStr

APRIL 9, 2024

This platform lets you do all model training, development, deployment, prompt-tuning, and fine-tuning. Going Higher Up the Stack It’s crucial that you’ve got several different software development kits and APIs that help you embed that AI into specific applications, products, and solutions.

AI 211

AI Outsourcing Services Outsourced Development Government 211

Intercom, Inc.

MAY 29, 2018

Those unfamiliar with what product engineers do could be forgiven for assuming that it’s all broadly the same job. The shift from one type of job to another has highlighted for me the stark differences between different engineering disciplines. Being a Consultant Engineer.

Consulting 169

Consulting Engineering Outsourced Development Underperforming Technical Team 169

CustomerSuccessBox

SEPTEMBER 15, 2021

You have two options- in-house customer success or outsourcing customer success. With customer success being a new function and companies not prepared for it, outsourcing might seem like a wise decision. Customer success increases customer predictability by giving you insight into developing issues. Let’s explore that in detail.

Outsourcing Services 52

Outsourcing Services Outsourced Development Customer Success B2B 52

Andreessen Horowitz

APRIL 11, 2024

Currently, we face a critical challenge: our electricity demands — expected to nearly double by 2040 due to factors like AI compute, reshoring , and “electrification” — are soaring, but our grid infrastructure and operations struggle to keep pace. There are proposed reforms to help alleviate this development backlog.

Technical Review 139

Technical Review Outsourced Development Systems Review Scale 139

Tom Tunguz

MARCH 14, 2013

During the life of a startup, the question of outsourcing can arise frequently whether for PR, marketing, product design, sales or engineering. Outsourcing can be very attractive: consultants bring new points of view, relevant experience and (potentially) immediate results. What are your lessons from outsourcing?

Outsourcing Services 100

Outsourcing Services Outsourced Development Development Team Review Technical Review 100

Sales Hacker

JULY 25, 2022

In order for your car to run efficiently, you need every part of your engine firing on all cylinders. Everyone on your team must meet their specific goals in order for your engine to operate efficiently. Every part of your revenue engine serves a specific purpose, but each part supports the whole. Efficiency metrics.

Sales Recruiting 100

Sales Recruiting Engineering Revenue Sales Enablement 100

Sales Hacker

APRIL 25, 2019

The SMB Decision: In-House vs. Outsourced Sales Development. Without a sales development team, you can find yourself struggling when it comes to pipeline generation. For SMBs, this is a pivotal decision: Do you hire an in-house sales development team or work with an outbound partner? Salary and benefits costs.

Outsourcing Services 76

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 76

Tom Tunguz

NOVEMBER 8, 2023

Data Teams are Becoming Software Teams : DevOps created a movement within software development that empowers developers to run the software they wrote. Most sophisticated data teams run like software engineering teams with product requirement documents, ticketing systems, & sprints. The same thing is happening in data.

Artificial Intelligence 181

Artificial Intelligence Trends Data Software Review 181

SaaStr

JUNE 29, 2023

Contract values are up nearly 30% from two years ago, representing massive growth in company SaaS spend, which is already a top five line item.” As a result, we’re seeing SaaS companies develop new pricing strategies.” This means higher engineering costs for companies and, so, higher software prices. The best product will win.

VP of Engineering 228

VP of Engineering Trends Cybersecurity Sales Hiring 228

Intercom, Inc.

FEBRUARY 26, 2018

by Rich Archbold, Senior Director of Engineering at Intercom. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. When I say “execute”, I don’t simply mean the engineering challenges of building something. Outsource Undifferentiated Heavy Lifting.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

NOVEMBER 30, 2023

Go-to-Market matters because sales and marketing spend remain the biggest proportion of SaaS spend, so honing in on that spend to build an engine and drive growth is paramount. But to develop a GTM strategy, you must have Product Market Fit. Significant savings are possible when using a global workforce vs. onshore.

Scale 223

Scale Sales Hiring Scaling Outsourced Development 223

Treehouse Technology Group

JANUARY 7, 2022

Details: Contract Hourly Work location: Remote, Boston, Austin, and Las Vegas options Overview: You will focus on implementing leading practices database design to design, develop and maintain large, scaled production graph databases, typically Neo4j transactional and analytical applications.

Engineering 52

Engineering Scale Outsourced Development Scaling 52

SaaStr

MARCH 31, 2021

It was founded way back in 2005 as an outsourcing company, then developed Windows software to automate scripts and more, and turned this into a powerhouse for automating complex functions integrating Cloud and on-prem. 2005: Started as a tech outsourcing company. That means both halves of the revenue engine are humming.

Outsourcing Services 360

Outsourcing Services Outsourced Development Payment Features Cloud 360

SaaStr

FEBRUARY 7, 2023

with Peter Fernandez, COO & Co-Founder at Sirius Support Innovative businesses, investing, m&a and meeting great people with Paul Evans, EGM, Corporate Development at Xero SaaS distribution for SMBs in the African continent with Karan Bathija, VP, Customer Success at Terragon Limited PLUS 13 more Braindates that are ALREADY FULL!

VP of Engineering 228

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 228

SaaStr

FEBRUARY 7, 2024

Automated Outbound as a Low-CAC Growth Strategy Axelle Heems, Senior Director of Growth Operations at Gorgias, started us off by walking us through how their demand gen engine is fully automated and optimized using a multi-channel approach to reach all contacts at companies within their TAM. Let’s look at some examples. People need to pay.

Scale 215

Scale Sales Hiring Strategy Marketing 215

SaaStr

OCTOBER 21, 2021

You can outsource development. One engineer working part time never works. You have to find a product the market wants to buy. A Minimum Viable Team. You can do a single co-founder startup. Many folks start something without a truly Minimum Viable Team. No chance without it. Building a prototype alone is not enough.

Outsourcing Services 294

Outsourcing Services Outsourced Development Startup Product Marketing 294

Tom Tunguz

SEPTEMBER 19, 2021

GitLab provides a suite of DevOps tools that enable engineering teams to build and deploy software, and then secure it. implies a 17 month payback period with a contract size of $55k, but the S-1 suggests the enterprise part of the business has been an important focal point. The sales efficiency of 0.67

Metrics 284

Metrics Outsourced Development Scale Cloud 284

CloudGeometry

APRIL 13, 2023

Why can’t we escape hands-on cloud operations work to unlock software development nirvana (aka frictionless, faster development and deployment processes)? Two concepts have recently come into vogue in reducing friction between developers and their cloud infrastructure: NoOps and ZeroOps. It’s the other constant.

DevOps as a Service 130

DevOps as a Service Outsourcing Services Outsourced Development Cloud 130

Tom Tunguz

MARCH 9, 2022

The y-axis spans the average contract value (ACV) from $1k to 150k+. Self-serve small ACV companies have developed the hybrid CSAM role ( customer success account managers). The chart above is my mental model for modern customer success teams. This is the classical customer success team structure.

Customer Success 327

Customer Success Outsourced Development Technical Support Startup 327

SaaStr

MARCH 1, 2024

We’re on the cusp of a golden age in AI, and the lesson learned from Cloud was that Cloud sped up the pace of development by a lot. At Base10, they expect to see the speed of development and deployment accelerate so dramatically that it will make our heads spin. Microsoft is a master class in strategy for us.

Generative AI 229

Generative AI Outsourcing Services AI Software Review 229

Tom Tunguz

MARCH 1, 2021

A company with this architecture will map out the customer journey sufficiently well to develop proxy metrics , leading indicators of customer behavior. A data scientist might develop a churn prediction algorithm. Data like customer contracts, contact history, event attendance, product usage. Should a sales person call them?

Data 363

Data Machine Learning Artificial Intelligence SaaS 363

SaaStr

OCTOBER 29, 2021

Use overages to renegotiate contracts, not charge per event. Strong, but not at crazy levels of some developer apps. 245 employees in Sales & Marketing — vs. 101 in Engineering / R&D. The engineering team is also surprisingly lean. #7. They’re growing even faster at scale. And a few bonus notes: #6.

Scale 253

Scale CTO Hire New CTO CTO 253

Blulogix

OCTOBER 11, 2023

Maximizing Profitability: The Impact of a Best-in-Class Mediation Engine for Managed Services Providers By BluLogix Team Don’t forget to sign up now to learn more about how to implement usage based pricing models in our upcoming webinar with MGI Research. One crucial tool in achieving these goals is a best-in-class mediation engine.

Engineering 52

Engineering Management Technical Review Software Review 52

OpenView Labs

FEBRUARY 1, 2019

But, it’s possible to successfully to develop an effective short and long-term data strategy. These tools then go unused until it is time to renew those contracts. Development Team Size. The first area is the size of your development team. If you’re choosing new tools, be conservative in how you will use them.

Underperforming Technical Team 65

Underperforming Technical Team Outsourced Development Development Data 65

Tom Tunguz

SEPTEMBER 19, 2012

As every SaaS startup transitions from development to growth, the company must supplement the engineering and product capability with sales, marketing and account management. Product and engineering qualify and activate the prospects into leads for the sales team to close as paying customers.

Outsourced Development 100

Outsourced Development Development Engineering Startup 100

Intercom, Inc.

JULY 14, 2022

That skill required constant practice – an unrealistic ask for the majority of product engineers who are busy delivering product. For that, we needed to get traces into the hands of engineers as soon as possible. errors, slow requests) using smart dynamic sampling while staying below the contract limit.

Engineering 272

Engineering Outsourced Development Metrics Pricing 272

SaaStr

JUNE 14, 2023

From its humble beginnings as a one-click dictionary solution to becoming an industry leader in RPA program development, UiPath’s story offers valuable insights for SaaS entrepreneurs looking to scale their own automation initiatives. They went to India for a few months to develop a prototype and realized this was where the market was.

Scale 197

Scale Artificial Intelligence Technical Review Software Review 197

Tom Tunguz

JUNE 21, 2022

Second, UBP reduced friction for individual developers to tinker with the APIs. AEs retired quota by closing annual contracts for a base level usage. AEs deliberately undersized the contract commitment to ensure customer happiness and create opportunities to re-engage the customer for expansion. Compensation.

Startup 162

Startup Sales Hiring Outsourced Development Compensation 162

Andreessen Horowitz

DECEMBER 4, 2023

Most growth-stage CEOs I work with know how to tell if they’re efficiently allocating capital in every part of their budget with one glaring exception: research and development (R&D). Focus on performance management of your product and engineering teams as early indicators for what R&D investments are working, and which aren’t.

Underperforming Technical Team 118

Underperforming Technical Team Benchmarks CTO Hire New CTO 118

SaaStr

NOVEMBER 1, 2022

AI is likely the next platform, dev tools are strategic given the scarcity of developers, cybersecurity is front and center for enterprises, and the data stack is still going strong. The former CRO of a successful prosumer SaaS company shared how they gave away free annual licenses for all new users over and above the ones contracted.

Scale 203

Scale Sales Hiring Cybersecurity Underperforming Technical Team 203

SaaStr

JUNE 25, 2019

But with it comes immense benefits and competitive advantages such as the diversification of ideas, speedier product development, and representation in important regions and time zones. I started right at the end of 2011, and I started in the role of VP of engineering. The company was 145 people, 40 of which were engineers.

Engineering 130

Engineering Part-Time VPE Sales Hiring Scale 130

SaaStr

AUGUST 8, 2023

This function can be outsourced in the early days of a startup, but it is usually brought in-house after Series B. The team is typically highly cross-functional, working together with sales, product, engineering, and marketing, and the goal is to help the other teams make better decisions through data and financial modeling.

Scale 167

Scale Finance Outsourcing Services Sales Recruiting 167

Audacix

AUGUST 11, 2018

Far too often we receive mayday calls from prospects who have invested a lot of money, but more importantly time, into selecting and working with a outsourced test automation services provider, only to be rewarded with a never-ending tug of war that inflicts much damage to their professional reputations. If you pay peanuts, you get.

Outsourcing Services 40

Outsourcing Services Outsourced Development Software Review Software 40

SaaStr

FEBRUARY 28, 2021

And so as you see this segmentation develop, you have to decide. My point is, it’s “easy” (relatively speaking) to get a six-figure contract in larger companies if you solve a real, painful business process problem. Don’t Fear The ProServ Team, or the Solution Architect, or the Sales Engineer.

Revenue 288

Revenue Sales Outsourced Development Enterprise 288

Neil Patel

SEPTEMBER 1, 2020

In short, SEO-optimized content marketing is one of the prime reasons customers, from startups to enterprise brands, trust Neil Patel Digital to deliver top-notch search engine optimization strategies: If you’re just starting with search engine optimization or seek better results, it’s best to start with content marketing.

Outsourcing Services 137

Outsourcing Services Outsourced Development Sales Hiring Software Review 137

Audacix

OCTOBER 6, 2020

And they've been ignored by most software engineers for a long time. Why do software engineers not like vulnerability scanning tools? There are many reasons behind this, but a primary factor is likely to be software engineers' lack of acknowledgement that they are responsible for securing the code that they write.

Software Engineering 45

Software Engineering Engineering Software Outsourced Development 45