Chargify

JULY 30, 2019

It might be your subscription model. But how do you know if your current subscription model is working or failing? We’ll cover the three most important metrics for judging your subscription model’s success: Free to paid conversion rate . Key Subscription Metric #1: Free to paid conversion rate.

Subscription 64

Subscription Payment Features Metrics Scale 64

Baremetrics

NOVEMBER 9, 2021

Develop a Full Marketing Strategy 2. SMB SaaS companies tend to have higher churn rates due to their lower demand and less sophisticated needs. The owners tend to be thought leaders in their industry and operations are developed with department heads and teams working under them. Transferability 2. Sustainability 3.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Neil Patel

DECEMBER 21, 2022

Let’s say I’m thinking of developing a tool that makes it easier to recruit contractors, and I want to learn more about what’s on community managers’ minds. Of course, I want to do my due diligence and make sure that he is a true authority in the world of tech. For example, there’s a huge increase in remote workers. QuestionPro.

Social Media 111

Social Media Market Research Development Team Review Software Review 111

Baremetrics

MAY 7, 2019

Choosing the right combination of funding for your business is just as fundamental as choosing the right co-founders (or not), the right market, the right product, and the right team. Every round is accompanied by even more demanding due diligence to verify traction and expectations in tight timelines. Bridge round.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

Baremetrics

SEPTEMBER 15, 2021

Now, in this ongoing series of comparisons, we discuss two of the best subscription analytics dashboards for SaaS: Baremetrics vs. ProfitWell. Sign up for the Baremetrics free trial and start seeing more into your subscription revenues now. Proftwell’s Retain: This is designed to reduce involuntary churn due to credit card failures.

Payments 94

Payments Payment Solutions SaaS Payments PayPal 94

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. This often includes leading implementation, customer success and customer support teams.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Audacix

AUGUST 22, 2022

If you are interested in selling more SaaS subscriptions to larger enterprise customers then SOC 2 compliance, including detailed SOC 2 penetration testing reports are must-have tools for your sales armoury. With a SOC 2 report, businesses will spend less time performing due diligence as part of the sales cycle.

Software Review 75

Software Review Development Team Review Systems Review Software 75

OpenView Labs

OCTOBER 11, 2019

After a few years, however, we realized that a subscription model would deliver more value for us and for our users. This is why, when it came time to shift from a transactional to a subscription pricing model, our team at Hired didn’t hesitate for a moment. Recognizing Your Cue – Opportunities and Conviction.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

ProfitWell

DECEMBER 19, 2019

To alleviate the distrust of nebulous subscription payments, SaaS companies need a strong focus on keeping customer data secure and communicating that security to their users. We’ve put together some basic information and best practices on SaaS security to help you get started with securing your subscription company. Let’s dive in!

SaaS Payments 74

SaaS Payments Payment Services Technical Review Payment Methods 74

Sales Hacker

SEPTEMBER 11, 2020

Typically this occurs through a funding round that helps foot the bill for things like payroll, research and development, and endless La Croixs (we’ll discuss the various stages of a funding round shortly). Venture capitalists invest in startups because they believe in the founder(s) and their vision. What Happens Once They Raise Funding?

Outsourcing Services 104

Outsourcing Services Scale Startup Outsourced Development 104

SaaStr

SEPTEMBER 12, 2019

At Twilio, I think my entire job there my first two years was throwing t-shirts at people, because everyone had a Twilio t-shirt I think in the developer community in 2010, and that was our marketing strategy. Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more.

Investment 113

Investment Underperforming Technical Team Sales Hiring Software Review 113

ChurnZero

OCTOBER 11, 2019

Q4 is where the magic happens – prospects are geared up and ready to buy, to capitalize on extra end of year budget and set themselves and their teams up to have the right tools moving into the new year. With the end of year being the busiest buying season, it then also in turn becomes the heaviest renewal period for Customer Success teams.

Development Team Review 66

Development Team Review Software Review Technical Review Outsourced Development 66

ProfitWell

DECEMBER 6, 2019

The traditional approach to SaaS growth involves building a product, then hiring a sales team to sell the product. Product-led growth is a bottoms-up approach in which your company develops a methodology that enables people to discover and adopt your product on their own. It allows people to try before they buy.

Scale 68

Scale Development Team Review Traceability Software Review 68

SaaStr

DECEMBER 3, 2019

When I came to Gusto, we spent a lot of time talking with our customers and so truly customer centric company naturally and completely to figure out what to do next, where to find new customers, how to develop the product, all the things that are really important. Janine Pelosi : We have a data science team, so we use that in terms of scale.

Scale 162

Scale Sales Hiring Development Team Review Technical Review 162

User Pilot

JULY 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Retention 52

Retention Development Team Review Sales Hiring Software Review 52

User Pilot

JULY 25, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Looking into tools for retention specialists? Book a demo to see it in action!

Retention 52

Retention Sales Hiring Development Team Review Software Review 52

User Pilot

JULY 28, 2024

For instance, a retention specialist at a high-growth SaaS startup might focus on building relationships with early adopters and providing personalized onboarding support, while one at a large enterprise might focus on analyzing churn data and developing targeted retention campaigns. Looking into tools for retention specialists?

Retention 52

Retention Payment Solutions Sales Recruiting Development Team Review 52

SaaSOptics

MARCH 1, 2022

What makes finance teams throw up their hands and say, “I just need a tool that can do X!” finance teams are responsible for planning the financial roadmap of an organization and keeping everything in balance. Most finance teams are familiar with enterprise and integrated solutions (think Netsuite, Sage Intacct.).

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

Sales Hacker

APRIL 18, 2019

Modern sales and marketing teams need dynamic compliance solutions — static data maps and manual privacy request workflows are time-consuming and error-prone. Compliance Strategies for Sales & Marketing Teams. Continue to monitor CCPA developments. One year — even a couple — is a tight window as the GDPR experience proves.

Sales Hiring 63

Sales Hiring Development Team Review compliance Systems Review 63

All that Saas

JULY 14, 2021

Whether the team member is an executive or a salesperson, Showell makes sure all of the processes are unified. Its purpose is to manage team pipelines more effectively, by helping them close deals and strengthen their relationships. Key Features. Showell amplifies time management by reducing back-office work and increases selling time.

Sales Enablement 52

Sales Enablement Software Review Software Development Team Review 52

SaaStr

APRIL 14, 2023

Mistake #1: Viewing Investors Only As Capital As founders build a team, they focus on obtaining complementary skill sets. Of course, building great teams and finding product market fit is critical, but don’t forget about product investor fit. Due diligence is essential; you should feel empowered to ask those questions from day one.

Development Team Review 264

Development Team Review Technical Review Underperforming Technical Team SMB 264

SmartKarrot

JUNE 4, 2020

Here are 7 such practices that will fetch you a Zero Churn: Discover Account opportunities via Review meetings. This only can be possible if you discuss this one-on-one with your employees during a review meeting. And fourth, when developing someone, they help him find the right fit … not simply the next rung on the ladder.”.

Sales Hiring 10

Sales Hiring Churn Development Team Review Management 10

SmartKarrot

OCTOBER 21, 2020

JTBD is a concept developed by Clayton Christensen of Harvard Business School that turned out to be a widely useful framework to understand customer behavior. Understanding this helps companies to develop products and solutions that can target the core needs of a customer. What is Jobs to be done? . Building loyal customers .

Customer Success 10

Customer Success Development Team Review Sales Hiring Innovation 10

Sales Hacker

OCTOBER 7, 2021

I had never quit a job before unless it was due to a promotion or a better opportunity. Founded Why Sales Network, a global sales training company to provide valuable content to develop the next generation of leaders. Invest in your development internally and externally. Your career is what you make of it. Joyce Johnson.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

SaaSOptics

JULY 7, 2021

For many early-stage B2B SaaS companies, this occurs in both their software development efforts and their FinOps. An example of creating technical debt: A software developer needs to write a bit of code to do something. But our developer has a deadline tomorrow. And the vicious cycle continues…. What creates FinOps debt?

Technical Review 69

Technical Review Software Review Development Team Review Underperforming Technical Team 69

Kellblog

FEBRUARY 2, 2023

Kellblog 2022 Predictions Review Let’s start with a review of last year’s predictions which, as it turns out, were pretty good. The diligence pendulum : FOMO gives way to FOFU. Management teams should prepare themselves for activist investors and adapt their financial profile to keep valuations high.

Software Review 136

Software Review Development Team Review Underperforming Technical Team Scale 136

SaaStr

AUGUST 5, 2020

Today She discusses how everything is changing in the current climate, the rise of war-time founders, having teams work remote, and the supply-chain reimagined. These founders have described their investors as resilient, as ambitious, as modest and diligent. Lan Xuezhao is the Founding Partner at Basis Set Ventures.

Technical Review 200

Technical Review Payment Methods Travel Development Team Review 200

SaaStr

AUGUST 9, 2019

Here’s what Eyal and Megan talk about: How to develop software faster. But I think what it boils down to is also how newer technology is being developed and the ability for it to inter-operate with other platforms. This podcast is an excerpt of Eyal and Megan’s session at SaaStr Annual 2019. Missed the session?

SaaS Payments 159

SaaS Payments Cloud Technical Review Sales Hiring 159

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. We were born and raised and bred serving the needs of early stage emerging and growth SaaS and subscription based businesses. It’s really your decision, your founding team’s decision at the end of the day.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. We were born and raised and bred serving the needs of early stage emerging and growth SaaS and subscription based businesses. It’s really your decision, your founding team’s decision at the end of the day.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. We were born and raised and bred serving the needs of early stage emerging and growth SaaS and subscription based businesses. It’s really your decision, your founding team’s decision at the end of the day.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

Intercom, Inc.

JUNE 3, 2021

That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. We’ve been focused mostly on looking at how we can grow our team and what might new teams do and what might new people do.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

BetterCloud

MARCH 5, 2025

With software prices rising every year, these redundant subscriptions often add up to the SaaS cost. A SaaS vendor management strategy helps you tackle both challenges by flagging redundant subscriptions and underused software programs. For example, your sales and marketing teams may be subscribed to different business proposal tools.

Technical Review 52

Technical Review Software Review Development Team Review Systems Review 52

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. and we’re getting some great reviews, which is awesome. Customer Development.

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137

FastSpring

APRIL 30, 2024

If you’re selling your software, plugin, add-on, or other digital product for a one-time fee, you’re likely thinking about switching to a recurring subscription model. While the financial reasons are strong to switch to subscriptions, your path to roll out this massive change to your business is filled with peril.

Subscription 158

Subscription Payment Features Payments Payment Solutions 158

Sales Hacker

AUGUST 25, 2020

If you missed episode 123, check it out here: How to Go From a Transactional Model to a Subscription Model with Brandon Meyers. But Sapper Consulting has built REGIE to keep the promise of sales enablement and keep your team doing what they do best, which is winning. I was at one point running all of the East Account Management team.

Management 97

Management Sales Recruiting Sales Hiring Development Team Review 97