User Pilot

FEBRUARY 26, 2024

Digital product metrics reveal how customers interact with your product. However, not all metrics are created equal. In this article, we hone in on the best metrics for product teams looking to drive product growth. We discuss 15 of the most important metrics and examine what to consider when choosing which metrics to track.

Metrics 104

Metrics Customer Lifetime Value Scale SaaS 104

User Pilot

MARCH 30, 2022

Adoption vs engagement metrics: how are they different or are they the same? Product adoption and customer engagement are not the same. Thus, the metrics you use to track adoption and engagement should be different. Your customers must stay engaged with your product so you can earn revenue from your SaaS company.

Engagement 98

Engagement Metrics Scale Software Review 98

User Pilot

JUNE 6, 2024

To do this, tracking customer retention metrics is essential. These 15 metrics will allow you to keep your finger on the pulse of your business and respond or make changes where needed. Measure customer retention with metrics like Customer Retention Rate, Customer Churn Rate, CLV, and MRR Churn. Why do retention metrics matter?

Retention 52

Retention Metrics Customer Lifetime Value Scale 52

User Pilot

JANUARY 12, 2023

You’ll struggle to boost user engagement and retention if you don’t clearly define what an engaged user is. That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. How to measure user engagement?

Engagement 98

Engagement Social Media Onboarding Retention 98

Subscription Flow

APRIL 18, 2024

In such a scenario, what subscription-based businesses like these dating apps usually do is they redirect their energies into improving their customer lifetime value by reworking their customer engagement model. Understanding the importance of engaging subscribers 2. It is measured using various metrics.

Engagement 81

Engagement Customer Lifetime Value Revenue Subscription 81

User Pilot

MARCH 18, 2024

But how can a dashboard for user activation can help you engage more users? Let’s explore how a new user activation dashboard works, look at the key metrics you need to include in it, and see how it can help you unlock ways to retain more customers. moment ," impacting user retention and satisfaction. What is user activation?

Metrics 105

Metrics Trends Onboarding Acquisition 105

User Pilot

APRIL 7, 2021

How important are your user engagement metrics? User engagement can be the difference between exponential growth and hitting a brick wall. You need to focus on the right metrics. In the end, we will summarize the five key user engagement metrics you should be tracking for product-led growth.

Engagement 92

Engagement Metrics Scale Benchmarks 92

User Pilot

MARCH 31, 2023

Analytics vs metrics – how do they differ from each other? Though both are important, analytics and metrics have distinct meanings and purposes in your data analytics process. In this article, we will go through analytics and metrics, their examples, and how you can analyze metrics to drive growth for your SaaS business.

Metrics 98

Metrics Customer Lifetime Value Data Analysis Engagement 98

User Pilot

AUGUST 10, 2023

Tracking your product’s DAU, WAU, MAU metrics will provide insights into user engagement and how well your tool is performing. This article shows you the right way to measure those metrics. Monthly active users (MAU) refer to the number of unique users that engage with your app in a month. Get a demo now to begin.

Metrics 96

Metrics Venture Capital Benchmarks Engagement 96

User Pilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. However, it isn’t easy to choose the right product metrics from the many SaaS metrics available.

Metrics 96

Metrics Customer Lifetime Value SaaS Acquisition 96

User Pilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly.

Engagement 97

Engagement Entertainment AI Customer Lifetime Value 97

User Pilot

MAY 17, 2024

We also explored how to avoid common gamification challenges and maximize product engagement. Done well, gamification helps to drive user engagement, improve usage frequency , and increase user retention. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is gamification?

Engagement 52

Engagement User Experience Software Review Systems Review 52

User Pilot

APRIL 23, 2023

Do you know which product health metrics to track to achieve long-term success for your SaaS business? The right metrics and data will offer valuable product growth insights to help you make data-driven decisions about optimizing your products’ performance. What are product health metrics? Let’s start!

Metrics 97

Metrics Customer Lifetime Value SaaS Scale 97

User Pilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. But how do they know it’s actually worth it when they don’t engage long enough to find out? This article shows you practical strategies to drive high engagement for your SaaS, boosting retention and revenue as a result.

Engagement 97

Engagement Strategy SaaS Customer Lifetime Value 97

Totango

JANUARY 31, 2019

The personalization of subscription services means customers expect an individual experience from every product they engage in or they will simply move to a competitor. SaaS customer engagement, therefore, needs to inform the entire customer journey. In order to do that, you need to use the right SaaS customer engagement metrics.

Engagement 79

Engagement Metrics SaaS Scale 79

User Pilot

MAY 31, 2023

Not sure how to measure product adoption or what metrics to track? In this article, we’ll explore how to measure product adoption and twelve key metrics that can provide valuable insights into product adoption. Tracking these metrics is easiest with a digital adoption and product analytics tool. What is product adoption?

Metrics 98

Metrics Customer Lifetime Value Churn Retention 98

User Pilot

JUNE 2, 2023

Product adoption metrics tell you how well your platform is performing. In this article, we dived into 13 important adoption metrics to measure. Book a demo to learn more today ! To measure this metric, you must define which actions represent reaching value for your users and then count how long it should take to complete them.

Metrics 98

Metrics Customer Lifetime Value Churn Onboarding 98

User Pilot

JULY 13, 2023

In this article, we’ll go through how to measure growth of a company by delving deep into the basics, relevant metrics, and each necessary company growth rate formula. Identify high-value user cohorts by segmenting them based on behavior and engagement and target them for revenue growth.

Metrics 98

Metrics Customer Lifetime Value Benchmarks Churn 98

Sales Hacker

JANUARY 30, 2024

Only one month into 2024, we’re already seeing a significant shift in the marketing metrics world. Part of this re-evaluation has led many to believe it’s time to bid farewell to the Marketing Qualified Lead (MQL) as a primary metric and embrace the concept of pipeline as the new kingpin of success in marketing efforts.

Metrics 93

Metrics Marketing Technical Review Sales Funnel 93

User Pilot

MAY 21, 2024

Additionally, the annual churn rate is a critical metric that quantifies the percentage of customers lost over a year, offering insights into long-term customer satisfaction and loyalty. Try Userpilot and Take Your Customer Satisfaction to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer churn?

Churn 52

Churn Retention Software Review Metrics 52

User Pilot

APRIL 4, 2024

Whether you want to boost user activation or improve product adoption, maximizing product engagement is crucial. But here’s the thing—product engagement can mean different things for various products. That makes it key to understand what product engagement means for your specific offering to track and optimize the right metrics.

Engagement 52

Engagement SaaS Retention User Experience 52

User Pilot

MARCH 1, 2022

There are multiple channels and tactics you can implement to engage with customers and bring them back. why segmentation and good customer service are key drivers of user engagement. 10 re-engagement strategies you can start implementing right away. Use the “what’s new” email to re-engage inactive users.

Engagement 98

Engagement SaaS Social Media Churn 98

User Pilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. You first have to understand the basics of click tracking and work with different tools that track in-app engagement. Usually, these metrics are provided by default by email marketing tools.

Engagement 98

Engagement Underperforming Technical Team SaaS User Experience 98

User Pilot

JANUARY 19, 2023

Do you want to measure your product’s success using quantitative metrics? You need to have a solid understanding of key quantitative metrics if you want to focus on and improve essential aspects of SaaS businesses like success measurement and customer retention. What are quantitative metrics? How do they differ?

Metrics 98

Metrics Customer Lifetime Value Retention Onboarding 98

User Pilot

AUGUST 18, 2021

Why is it important to measure customer engagement in your product? In this article, we'll go over what customer engagement is, why you should measure it and how plus some of the top metrics to track. Customer engagement refers to repeated interactions that users have with your product or brand across their user journey.

Engagement 98

Engagement Retention Software Review SaaS 98

User Pilot

JANUARY 31, 2023

Do you want to track product launch success with relevant KPIs and metrics but don’t know where to start? Product launch metrics provide valuable insights that you can use to improve your product and increase product growth. Pre-launch phase metrics Here are some essential metrics you should consider during the pre-launch phase.

Metrics 98

Metrics Scale Software Review Retention 98

User Pilot

MAY 17, 2021

With so many product growth insights available to every product marketer, it’s sometimes hard to understand which metrics are relevant and which you should be tracking to measure the success of your product marketing. What is a Product Marketing KPI metric? Customer Journey KPIs to track: conversion rates and velocity metrics.

Product Marketing 98

Product Marketing Metrics Customer Lifetime Value Marketing 98

Subscription Flow

JANUARY 5, 2024

While the importance of SaaS B2B metrics has already been covered to death, what has not been covered in as much detail is the whisking out of important B2B SaaS product metrics from the unimportant ones. Read more: The Most Important Metrics to Secure SaaS Funding in 2024 What are B2B SaaS product metrics?

B2B 52

B2B Metrics SaaS Benchmarks 52

User Pilot

FEBRUARY 29, 2024

Tracking product analytics , such as feature usage, is useful for understanding feature adoption and user engagement. TL;DR The feature usage rate is an engagement metric that measures the number of users who have adopted a specific or new feature within your product. But what exactly is the usage rate and how is it calculated?

Metrics 104

Metrics Engagement Onboarding Trends 104

Subscription Flow

DECEMBER 1, 2023

Gross profit margins, customer acquisition expenses, manufacturing costs, and revenue growth are examples of metrics that may be used in a traditional business model that involves a one-time sale or a perpetual license. The following are the key metrics for subscription business that you need to be on the lookout for in 2023-24: 1.

Subscription 59

Subscription Payment Features Metrics Business 59

User Pilot

MAY 22, 2024

Also, you can make evidence-based decisions to improve user retention and engagement. TL;DR A/B testing can be instrumental in driving user engagement and product adoption. Book a demo now to see it in action. Next, you have to create two versions of the onboarding flow and define the metrics you want to track.

Software 105

Software Scale AI Mobile 105

User Pilot

FEBRUARY 28, 2024

That’s because effective product engagement is only possible when you have enough context on the customer’s journey and can visualize the ways users interact with your software. Analytics dashboards are the best way to monitor metrics that track each stage of the customer path. How do you track each stage of your customer path?

Customer Lifetime Value 105

Customer Lifetime Value SaaS Software Review Acquisition 105

Subscription Flow

NOVEMBER 22, 2023

One such way is that of user adoption metrics. By having clear cut SaaS user adoption metrics with the help of user adoption metrics examples, you can see how to leverage these for the betterment of your business. You can also find new ways to retain acquired customers satisfied with your product and engaged on your platform.

Metrics 59

Metrics Customer Lifetime Value Acquisition Retention 59

User Pilot

MARCH 31, 2023

What user onboarding metrics should you track if you want to evaluate your onboarding processes? Tracking the metrics helps you improve your onboarding process and retain more customers. So let’s see what these metrics are and how you can leverage user onboarding analytics to optimize them. Book a demo to learn how.

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Onboarding Metrics Retention Scale 97

Baremetrics

NOVEMBER 1, 2021

I like to say metrics of any sort are designed to answer one specific question about your business (I say this a lot , a lot a lot , maybe too often ), and you track them so that you like the answers. Well vanity metrics either don’t answer a question, don’t answer a needed question, or you can’t make positive changes to like the answer.

Payment Services 98

Payment Services Metrics Payments SaaS Payments 98

User Pilot

JULY 29, 2021

Are you looking for customer engagement solutions that can give you an upper hand in creating stronger customer relationships? It can be quite confusing if you don’t know what tactics will improve customer engagement in your product. What is a customer engagement solution? Get a demo now! Higher customer retention.

Engagement 98

Engagement Software Review SaaS Onboarding 98

User Pilot

APRIL 21, 2024

TL;DR A customer onboarding dashboard is an analytical tool designed to monitor and report different onboarding metrics. Create an onboarding metrics dashboard to measure KPIs like new signups, activation rate , and time to value. Book a Userpilot demo to see how you can analyze onboarding data without coding.

Onboarding 105

Onboarding SaaS Metrics Trends 105