Intercom, Inc.

MARCH 15, 2018

Boss, a build your own search service, and they contacted me. At that time, the fastest-growing company by some definition was Uber, and so I went. When I first joined Uber, I was actually hired as a DevOps manager, which was kind of funny in the sense that I literally didn’t know what DevOps was. It was a miracle.

Engineering 214

Engineering Management Merchant Services DevOps as a Service 214

Neil Patel

FEBRUARY 25, 2021

It is an extension of what we know as DevOps. DevOps is the process of organizing cooperation between everyone involved in the design and building of big data. Automation, by definition, should increase efficiency. Businesses all over the world struggle to put out a consistent product/service time and time again.

Machine Learning 114

Machine Learning Artificial Intelligence DevOps as a Service Marketing 114

BetterCloud

JUNE 10, 2021

Prior to joining BetterCloud, Stephen championed and implemented DevOps practices at some of the most recognizable tech companies on the planet, including MuleSoft and Salesforce. SRE ensures that we provide an outstanding level of service, but we’re evolving to get ahead of the curve. I like to go back to the DevOps roots of SRE.

Engineering 52

Engineering New CTO DevOps as a Service CTO Coach 52

BetterCloud

NOVEMBER 5, 2019

Here’s the definition: SaaSOps noun. : a practice referring to how software-as-a-service (SaaS) applications are managed and secured through centralized and automated operations (Ops), resulting in reduced friction, improved collaboration, and better employee experience. SaaSOps – Lead Systems Engineer at The Knot Worldwide. “It’s

DevOps as a Service 76

DevOps as a Service Engineering Leadership Education 76

BetterCloud

NOVEMBER 11, 2020

It’s the same idea as DevOps, but for IT pros,” I said. “Or Oh, and did we mention that this midsize organization is part of the General Services Administration (GSA)? After announcing the definition, Politis urged IT professionals to champion SaaSOps and update their job titles to include it. Again, kind of a huge deal.

DevOps as a Service 52

DevOps as a Service Underperforming Technical Team Government Cloud 52

Audacix

MAY 23, 2018

So you're on the hunt for test automation services for your web or mobile app, right? There are thousands of test automation service providers willing to grab every last dollar off you. Is it the quality of applications that allow your customers to spend more money on your goods or services?

Outsourcing Services 52

Outsourcing Services Underperforming Technical Team DevOps as a Service Outsourced Development 52

Chart Mogul

JUNE 23, 2022

If you think about your DevOps, moving from one cloud infrastructure setup to another is quite a demanding task that requires resources and manpower. One thing is definitely true — stakeholders will require more information about your KPIs. Trust us, we did it recently and you can read more about our migration here.

SaaS 52

SaaS DevOps as a Service Marketplace as a Service Forecasting 52

Andreessen Horowitz

OCTOBER 16, 2023

The concept can be defined many ways , but the simple definition shared in this episode is: it’s when you understand the business value of your product. When should companies offer services? You go from the bottom, you go from the top, you will go to the developers and DevOps engineers directly.

Product Marketing 83

Product Marketing Scale Sales Hiring Sales Recruiting 83

Kellblog

JANUARY 30, 2021

The ongoing rise of devops. While proliferation seems to be slowing, the list is most definitely not shrinking. I loved Manav’s vision for securing the set of cloud-based data services that we can collectively call the “data cloud.” Sometimes, more. Database proliferation slows. Yes, it will disperse.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

Audacix

AUGUST 22, 2022

System and Organisation Controls 2 (SOC 2) is an audit report that certifies to trustworthiness of services provided by a service organization, particularly software companies. Which is why correctly setting the scope is an important part of SOC 2 preparation services. Does a SaaS startup need to be SOC 2 compliant?

Software Review 75

Software Review Development Team Review Systems Review Software 75

Audacix

OCTOBER 5, 2019

If you don't have this expertise within your team and your external penetration testing partner doesn't offer it, talk to us about our subscription-based pentest-as-a-service plans. But what about the other cloud services that you integrate with to deliver your solution? Do you have a security architecture strategy? Why, you ask?

Enterprise readiness 52

Enterprise readiness Enterprise Cybersecurity SaaS 52

SaaStr

JUNE 27, 2019

The second is adoption of DevOps practices, and the third is a focus on a digital customer experience. I took on Oracle’s first software as a service product 13 years ago and took that to market very early for Oracle Corporation. The first is a migration to the cloud.

Scale 175

Scale Enterprise Scaling Sales Hiring 175

Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. At Intercom, we’ve found success running Lambda as glue code between AWS services.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

SaaStr

APRIL 16, 2020

So more than ever, companies need our services. So we definitely have brand awareness goals as well as marketing qualified lead goals with this shift that we’re making. I guess my question is it’s almost customer success, but it’s also definitely marketing. We have a big culture of postmortems inside PagerDuty.

Scale 179

Scale Underperforming Technical Team Leadership Branding 179

SmartKarrot

JULY 24, 2023

You can, thus, maximize the benefits you derive from this method by following its fundamental concepts, including: Visualizing the workflow: In this case, you can utilize an electronic Kanban board or a physical board to visualize the steps you are currently using to do your work or deliver services.

Underperforming Technical Team 10

Underperforming Technical Team Systems Review Technical Review DevOps as a Service 10

Intercom, Inc.

NOVEMBER 9, 2022

He theorized that large, established companies, often known as incumbents, can become too focused on building better products and services for their most profitable customers and end up overlooking smaller customers in the process. “Excitement is definitely building. ” Excitement is definitely building.

Innovation 226

Innovation Scale Startup Government 226

Intercom, Inc.

AUGUST 6, 2020

I was born and brought up in Bangalore, India, which is called the Silicon City of the world, or at least to India-servicing the world, maybe. I have always had technology as the underlying theme, whether that’s learning about technology companies in the context of consulting or financial services.

DevOps as a Service 143

DevOps as a Service Government Engineering Technology 143

Sales Hacker

JANUARY 13, 2021

Before diving in further, let’s discuss what OEM stands for and what the definition of enterprise OEM software is. These companies resell the solution and bundle services around the solution to add value to the customer. They make their money on the margin from the software’s resell and their services to the end-customer.

Payment Solutions 74

Payment Solutions Payments Software Review Enterprise 74

Neil Patel

FEBRUARY 21, 2021

It can seem tricky at first, given that they are all selling the same essential service. You might think that the downside would be lower-quality customer service, but nothing could be further from the truth. I think SSL.com has struck a good balance between price and customer service. year Enterprise EV UCC/SAN SSL : $319.20/year.

Payment Methods 140

Payment Methods Payment Services Software Review Systems Review 140

OpenView Labs

MAY 5, 2021

It depends on your definition of on-premise. Think: financial services, healthcare, and other highly-regulated industries. And, frankly, they probably want it as a SaaS service so that they can self-serve as much as possible and limit their reliance on other technical teams. On-premise (or “cloud-prem”) is still a thing.

Business 52

Business SMB Scale DevOps as a Service 52

SaaStr

FEBRUARY 21, 2020

David Skok: So I actually, I’m definitely a believer that it definitely gets easier and I think we see that in our venture investments too. So I think a better way to accomplish that is through the ideal customer profile definition and rewarding for MQLs that fit the ideal customer profile. They might just be too small.

Scale 190

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 190

OpenView Labs

JULY 15, 2020

I like how clean and focused this definition is, but what it does not address are the complexities and challenges that a business will face when developing a data warehouse. JumpCloud is a Directory-as-a-Service® that securely manages and connects users to their systems, applications, files and networks.

Scale 64

Scale Data Outsourcing Services DevOps as a Service 64

SmartKarrot

APRIL 14, 2022

Some of the tools in a platform act like services, while others act like interfaces. An AI-driven interface connects with AI-based services to give a solution. This website monitoring service uses a series of specialized modules to fulfill its job. These tools are compatible and interact with each other. AppDynamics. DynaTrance.

Artificial Intelligence 10

Artificial Intelligence DevOps as a Service Machine Learning AI 10

Intercom, Inc.

MARCH 29, 2022

Wayne Stewart, Head of CSS Cloud Growth – DevOps & IT at Atlassian: Thanks, Paul. My role at Atlassian is as a Support Manager of the DevOps IT Cloud Products team. So the way that we are working with Intercom is making a difference in the service that we’re delivering to customers. Wayne, thanks for joining us.

Scale 118

Scale Banking Technical Review Software Review 118

Audacix

SEPTEMBER 15, 2020

Most people answer this question in the most simplest terms: that a penetration testing services provider charges x amount for a project, therefore penetration costs x amount. That's why it's important that your penetration testing service provider asks you the right questions before starting the project. But it's never that simple.

Payment Solutions 52

Payment Solutions Mobile SaaS Payments Payment Services 52

Panintelligence

FEBRUARY 7, 2024

New SaaS Fintech technologies, products, and services emerge every year. Its ability to seamlessly integrate into a business’s operations and applications is no longer a need—it’s a want, a must—making SaaS the enabler of customizable and configurable financial services that meets the demands of modern-day business.

SaaS Payments 75

SaaS Payments Payments Technical Review Payment Services 75