SaaStr

JULY 30, 2024

Okta’s VP of Engineering, Monica Bajaj, and Senior Director of Platform Product Marketing, Priya Ramamurthi, share Okta’s playbook to PLG, developer experience, and Enterprise ARR. Does this integrate with all the other tech my company has invested in? How Do You Monetize? Step three is monetization. How does that happen?

Underperforming Technical Team 276

Underperforming Technical Team Enterprise Scale Payments 276

SaaStr

JULY 4, 2022

Unless there is a huge earn-out or retention payment tied to performance, the pressure is off. Most surprisingly, my CTO — the most start-up-ey guy I know — is still there. It doesn’t matter if the acquirer “leaves you alone” for a while or does a quick integration. Contingent payments incent — and modify — behavior.

SaaS Payments 293

SaaS Payments New CTO Payment Solutions Payments 293

Stax

AUGUST 19, 2024

Risk and fraud executive brings over a decade of experience to elevate processes to drive more frictionless experience for merchants and partners. Stay Payments , a leading payment technology provider, has appointed Valentin Neiconi as Chief Risk Officer. and Canada.

Merchant Services 88

Merchant Services Stax Payments Payment Services 88

Stax

AUGUST 26, 2024

The year 2024 is a special one for everyone at Stax because we’re celebrating a decade of transforming the payments industry and supporting our merchants and partners with innovative technologies and unwavering support. We wanted to provide value to other players in the payments ecosystem, so we launched PayFac solutions in 2019.

Payment Services 88

Payment Services Merchant Services Stax Payment Solutions 88

Stax

AUGUST 14, 2024

Experienced payments and sales executive joins Stax leadership team to drive accelerated growth for Stax Connect and embedded payments. Stax Payments , Inc., a leading payment technology provider, has appointed Jeremy Krahl as the SVP, ISV Business Development. and Canada. and Canada.

Payments 88

Payments Stax Payment Solutions Payment Services 88

FastSpring

DECEMBER 22, 2020

We helped facilitate record growth for our customers. On average, our customers’ revenue grew by nearly 20% relative to 2019. We have always operated FastSpring with the mantra that “we succeed when our customers succeed,” and it was very gratifying to see so many examples of this in 2020. We acquired SalesRight.

Payment Methods 131

Payment Methods Payment Services Payment Solutions Payments 131

SaaStr

NOVEMBER 11, 2019

Wade Foster is Co-founder and CEO of Zapier, a SaaS company that allows users to integrate web applications they use. At the time the duo had founded Pagar.me, a payment processor. Deep Dive Session: “How to make legal part of your strategic revenue team” Gitlab VP of Legal Jamie Hurewitz. The Deep Dives ??.

Payment Services 108

Payment Services CTO Hire Payments New CTO 108

Baremetrics

MAY 4, 2020

And if you’re not careful, it can slowly eat away at your revenue and bleed your company dry. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. dunning emails) to customers when their payments fail is your best bet at recovering that lost revenue.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. What does your role as the CTO entail? You wear all hats as CTO. The definition of CTO is so broad and that’s what I like about this role!

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

OpenView Labs

JULY 2, 2020

After four months of an unprecedented global crisis, SaaS companies are bouncing back while product led growth businesses are trading at almost 2x higher revenue multiples they started with. About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms.

Pricing 138

Pricing SaaS Payments Payments SaaS 138

CloudGeometry

JULY 8, 2021

Interest payments accelerate faster than you realize. The B2B SaaS arms race will be won by those who can consistently translate technical debt into development versatility: adding new features, integrating new data sources and workflow integrations, trying new technologies, retiring locked-in dependencies.

Well Architected Framework 130

Well Architected Framework CTO Hire Payment Methods Payment Solutions 130

Baremetrics

MARCH 16, 2021

QuikNode provides elastic APIs & dedicated node services, as well as powerful tools & analytics. This allows anyone building an app that applies blockchain technology to do so by building directly on top of QuikNode’s globally distributed Web3 infrastructure. Reduce failed payments. Where Web 2.0 Gain valuable feedback.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

JANUARY 14, 2020

My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. The first few dozen courses that we published on the platform were authored by the Pluralsight co founders. .” So we built it quickly and we shipped it.

B2B 158

B2B B2C Scale New CTO 158

Valerian Tech

JULY 5, 2023

Introduction Technology implementation is a transformative force in the ever-evolving hospitality industry. From improving customer experience to streamlining operations, technology has revolutionized the way hospitality businesses operate and given companies access to extremely valuable insights.

Payment Services 52

Payment Services Technology Payment Solutions CTO Hire 52

Chart Mogul

MARCH 9, 2020

While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. I realized we had better data in the first 2-3 years of the company when we were using improvised solutions, than with our sophisticated business intelligence platform.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Point Nine Land

APRIL 9, 2021

To add to this, B2B marketplaces tend to have various different business models (commission, SaaS, not monetizing in the beginning), which makes it very difficult to come up with one-size-fits-all metrics for each funding round. As a result, we could not collect as many data points as we do for our SaaS napkin.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Andreessen Horowitz

NOVEMBER 28, 2023

So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically. And I wanted to do another payments company, but I didn’t know what I wanted to do. You’re a payment nerd. And I just I fell in love with that whole process of providing infrastructure to Facebook.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Chargify

OCTOBER 4, 2017

There’s a self-service page, which allows clients to update information on their own. It provides metrics month-over-month on critical data such as the number of customers, revenue, and lifetime client value.”. The process to change price points can’t happen in real-time. And those are just a few examples.

Payment Features 51

Payment Features Subscription Merchant Services SaaS Payments 51

User Pilot

MARCH 30, 2025

User retention measures how many users continue to use your product or service after their initial interaction or sign-up. If retention slips, you end up overspending on acquiring new users instead of growing revenue from those you already have. The balance between monetization and user experience is tricky. What is your role?

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

All that Saas

DECEMBER 24, 2021

QBO self-serve integration. QBO self-serve integration. All the benefits of Business, plus. Half-yearly business reviews to optimize cost and compliance. We liked the fact that we could add our email to the Fyle expense tracking software to keep the business expenses updated. HRMS Integrations.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

ProfitWell

SEPTEMBER 5, 2019

Essentially, we wanted to understand the truth behind why recurring revenue businesses grow, what contributes to that growth, and how we can replicate that growth for our users. SaaS operators have the expertise but are continuously blocked with foundational issues that take time and energy. Joining forces to drive SaaS revenue.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

ProfitWell

JANUARY 2, 2020

Subscriptions are built on ongoing relationships with customers, so companies selling subscriptions need to understand how to monetize this relationship on a recurring basis. One of the best examples of this type of sales is Netflix—its pricing strategy paved the way for many modern subscription platforms.

B2C 52

B2C Payment Features Subscription Payments 52

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. If I look at where we’ve invested in companies, we’ve done a Series A where there’s no revenue and we’ve done a Series A where there’s mid-single digit recurrent revenue.

New CTO 165

New CTO Sales Hiring B2C CTO Hire 165

Point Nine Land

OCTOBER 8, 2021

At the same time, the industry is known for delays in projects and in payments, and small companies often struggle with cash management as they deal with multiple projects at the same time, relying mainly on excel and word to issue budgets and invoices, as well as manage their receivables across several projects.

Technical Cofounder 52

Technical Cofounder Construction Payment Solutions SaaS Payments 52

Sales Hacker

JANUARY 21, 2020

Now he’s a partner making investments on the VC side at Foundation Capital with over 20 years of operational experience. Now he’s a partner making investments on the VC side at Foundation Capital, but has over 20 years of operational experience. Angus is an investor who brings real world operating experience to his job.

Payment Methods 60

Payment Methods Scale CTO Coach SMB 60

Chart Mogul

MARCH 9, 2020

While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. I realized we had better data in the first 2-3 years of the company when we were using improvised solutions, than with our sophisticated business intelligence platform.

Payment Solutions 52

Payment Solutions Payment Features Outsourcing Services Payments 52

Outseta

OCTOBER 15, 2018

I’ll be the first to admit that all of the above resonates with me - I think more companies looking to stay independent and operate on their own terms is, generally, a good thing. Buffer was so hot at the time - revenues were growing 150% per year - that the terms they got for their Series A were insanely good. They were doing $4.6M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Sales Hacker

JUNE 12, 2020

Leverage the prospect’s buying process (08:04). ? I demand payment upfront. Somebody may have a title, they may have a CTO, CEO, co-founder, or whatever. But whatever that person’s title is, enlist them in the sales process. The goal here is to win the deal and grow the business. Find innovators (10:36). ?

Enterprise 79

Enterprise CTO Hire Startup Technical Cofounder 79

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. While getting everyone on board with culture might feel exhaustive or you might feel like “that” company, it's the down payment for making a strong culture for the long haul. Compliance.

Company Culture 40

Company Culture Sales Recruiting Scale Sales Hiring 40

SaaStr

AUGUST 15, 2020

And so I’m speaking specifically about the space that I’m operating in within New Relic. Provide a platform, not a tool, that can be a consolidator and something that can drive costs, but still have all the features necessary to get the business results. One, it starts high up in the sales process, right?

Payment Methods 263

Payment Methods Merchant Services Scale Payments 263

Hull

JANUARY 22, 2019

The explosion of SaaS tools (and with it, data silos) together creates a need for a cross-functional, operations role to support go-to-market teams. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Selling has changed since Predictable Revenue was published.

SaaS Payments 77

SaaS Payments Engineering Technical Advisors Payment Solutions 77

SaaStr

APRIL 18, 2019

Join G2 Crowd CEO Godard Abel for a session on the secrets to the top-rated vendors on G2Crowd, AppExchange, and other platforms. But my co-founders has done an amazing job, creating a scale platform that now has 600,000 reviews and 3 million SaaS software buyers coming every month looking for products like yours.

Sales Recruiting 223

Sales Recruiting VP of Engineering Scale SaaS Payments 223

SaaStr

MARCH 3, 2020

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. So I have a process, sort of a checklist. They don’t have an agenda.

Sales Hiring 217

Sales Hiring Sales Recruiting CTO Hire Scale 217

SaaStr

DECEMBER 13, 2019

So how did that experience impact your operating mentality and I guess what were your biggest takeaways from that experience? And I think what it taught me on the operating side was that consistency is absolutely fundamental scale. And that was one of the things that I had learned from an operating standpoint. Yousuf Khan: Yes.

Technical Advisors 225

Technical Advisors Scale Technical Review Payment Solutions 225

USIO

JUNE 5, 2025

Ever sat through a payments meeting and wondered if you accidentally joined a secret society that only speaks in acronyms? Between PFaaS, NACHA, and VPA, the payments industry has more abbreviations than a teenagers group chat. You’re not alone. Some you’ll recognize. Some you’ll want to forget.

Merchant Services 130

Merchant Services Payment Services Payments SaaS Payments 130