Remove CTO Hire Remove Scale Remove Technical Review
article thumbnail

Extreme Product Design: Building Things People Actually Use with Stripe CTO David Singleton (Pod 636 + Video)

SaaStr

Despite all the advancements in technology, creating a product with a great user experience remains challenging. Many companies believe excellent product design comes from hiring the best engineers and signing up for the latest software instead of building from the users’ perspectives.

CTO Hire 292
article thumbnail

Selecting a Software Development Company in 2024

TechEmpower SaaS

Do you anticipate scale issues presently or in the future? Are specific technologies or platforms involved in your project? Who was involved in those projects, and are they still part of the firm? Do they have experience with the technologies involved in your project? Were they finished on time and on budget?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 Things That Would Have Helped Me Go From $1m to $10m Faster with Less Stress

SaaStr

No one spends enough time recruiting as it is, after $1m ARR or so. Yes, you can manage the sales team yourself. These are all full-time jobs by $1m ARR. Fixing it yourself becomes the biggest time sink and excuse for not hiring there is. You end up spending all your time backfilling roles you should have hired.

article thumbnail

SaaStr is Turning 10! How a Blog Turned into A Global SaaS Community for 250,000+

SaaStr

We do that with a combination of industry-leading content and community connections. This led to our first meet-ups in 2013 and 2014, the first SaaStr Annual in 2015 , the industry’s leading podcast in 2016, the first SaaS founder coworking space in 2017, and SaaStr Pro , the first learning management system for SaaS founders in 2018.

Scale 307
article thumbnail

5 Secrets to Moving Upmarket – How the Right Sales Tax Technology Can Support SaaS Growth

SaaStr

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? There are a few reasons.

article thumbnail

CEOs of Zapier, Walkme and Dialpad: How to Build Your First Management Team (Video + Transcript)

SaaStr

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

article thumbnail

Rapid response: How we fixed our on call process to avoid engineer burnout

Intercom, Inc.

Being on call regularly can lead to burnout, apathy or a general desire to never see a computer again. Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. They defined all our alarms in code using a Terraform module, and started using peer review for every change.