SaaStr

SEPTEMBER 24, 2021

Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. Brian Peterson, CTO @ Dialpad. Lisa Edwards, President & Chief Operating Officer @ Diligent Corp. John Jahnke, CEO, Tackle.

VP of Engineering 269

VP of Engineering Technical Cofounder CTO Coach CTO Hire 269

Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. I don’t know.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. Think about the impact that racism has already had in tech.

Technical Review 289

Technical Review Software Review Systems Review CTO Hire 289

SaaStr

MARCH 26, 2024

Many tech veterans don’t want to work anymore, and we can’t afford folks who want to work 10 hours a week and make six figures. Is the CTO involved in these decisions? App contraction is still happening, and AI is absorbing all of the energy in the industry. Will It Affect Entry Level Jobs? We’ll see,” Jason says.

AI 235

AI Pricing Artificial Intelligence Scale 235

Valerian Tech

FEBRUARY 10, 2023

They are based on blockchain technology, a decentralized ledger that records transactions across a network of computers. Cryptocurrencies have gained popularity due to their potential to offer greater privacy, security, and decentralization compared to traditional fiat currencies.

Part-Time CTO 52

Part-Time CTO CTO CTO Coach CTO Hire 52

SaaStr

FEBRUARY 25, 2020

to, “When and how often is sales tax due to the state?”. hiring in-house talent). The right technology ensures sales tax doesn’t become a hindrance and allows you to keep doing what you do best — serving your customers. . For example, you hire a developer to move you over to an ERP like NetSuite.

Merchant Services 169

Merchant Services Scale Technical Review Sales Hiring 169

SaaStr

MARCH 7, 2021

These are all full-time jobs by $1m ARR. Fixing it yourself becomes the biggest time sink and excuse for not hiring there is. You end up spending all your time backfilling roles you should have hired. And even worse, you often sort of give up trying to make the hire. Get on a jet, at least twice a quarter.

Part-Time VPE 264

Part-Time VPE Sales Recruiting Sales Hiring Scale 264

SaaStr

JULY 14, 2022

The day our trucks started rolling into the venue, we got the call the county was closing and immediately locking down due to the emerging outbreak of COVID-19.We We had Lew Cirne, Founder & CEO of New Relic, Dharmesh Shah, Co-Founder & CTO of HubSpot and for the first time at Annual, we added office hours with the top VCs in SaaS.

Scale 277

Scale Sales Recruiting CTO Hire New CTO 277

Sales Hacker

FEBRUARY 17, 2021

Your CTO probably does not need to be on the first Demo, but instead that could be an opportune time to loop in a Manager or director. Third, review the critical areas where reps may need the most support. Seller (Ham): I’ll help build rapport, set the upfront contract and handle next steps towards the end of the call.

Underperforming Technical Team 121

Underperforming Technical Team CTO Hire CTO Coach Technical Review 121

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

Sales Hiring 254

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 254

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. Why is it no longer to come into large enterprises with a small contract and expand? How has Peter found the transition from CTO to CEO this time?

VP of Engineering 130

VP of Engineering CTO Hire Technical Review Sales Hiring 130

Valerian Tech

MAY 30, 2023

By leveraging data analytics, e-commerce companies can optimize shipping methods, reduce delivery times, and minimize errors, resulting in improved customer experiences, positive reviews, and increased customer loyalty. Book a free consult today.

CTO Hire 52

CTO Hire Data Business CTO 52

OpenView Labs

OCTOBER 11, 2019

At Hired, we started out with a transactional model that was—at the time—a super disruptive approach and one of our key differentiators. This is why, when it came time to shift from a transactional to a subscription pricing model, our team at Hired didn’t hesitate for a moment. No unexpected costs. No sliding scale.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

Intercom, Inc.

APRIL 27, 2018

Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. The quality of our alarms and on call procedures were inconsistent across teams and we were using ad hoc review processes for new and existing alarms. The history of on call at Intercom.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

Intercom, Inc.

FEBRUARY 22, 2022

Hiring and cultivating incredible talent on our Information Security team. That’s why we embedded Intercom’s InfoSec team within the R&D org and why it reports directly to the CTO, meaning that we are closer to this risk while retaining company-wide visibility and impact. . Shipping quickly and securely. Continuous risk management.

Data 118

Data Technical Review CTO Hire compliance 118

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. You don’t have time and it’s not that environment. Excited to be back emceeing.

CTO Coach 125

CTO Coach Sales Hiring Sales Recruiting CTO Hire 125

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam’s Corner [28:45]. Show Introduction [00:10]. What is LinkSquares?

Scale 108

Scale CTO Hire Scaling CTO Coach 108

Baremetrics

MARCH 16, 2021

This allows anyone building an app that applies blockchain technology to do so by building directly on top of QuikNode’s globally distributed Web3 infrastructure. While blockchain technology was spearheaded by Bitcoin starting from 2008, using the technology for other applications became popularized around 2017.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

SaaStr

MARCH 1, 2019

And this is not just about something you do in a later stage, when you raise that $120,000,000 that PJ from Sherpa had done, but something you can do at the series A stage when you’re doing small hires to build out your team. I used to be a CTO and operator, co-founder of a SaaS start up. One other thing would be talent pickup.

Outsourcing Services 106

Outsourcing Services Sales Hiring CTO Hire Technical Review 106

Sales Hacker

OCTOBER 13, 2020

Managing a technical team as a non-technical person [24:13]. Hiring managers are also just trying to sell as well. And where you were spot on is that this is not a review site. Users come to us all the time and they say, Hey, this company looks awesome. Are they hiring? That goes to the hiring manager.

Marketplace as a Service 96

Marketplace as a Service CTO Hire Sales Recruiting Scale 96

Sales Hacker

JUNE 12, 2020

If you are trying to overcome no brand and market, you can’t ask somebody for a three year contract. Or, if you do ask for a three year contract, have some terms in there that show that you’re going to prove ROI. Down the road, you can say, “ I demand a two year contract. It’s helpful early on.

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

OpenView Labs

MARCH 10, 2020

While the CTOs may be directly involved in the purchase decision-making at the startup and SMB organizations, the role of the CTO at larger organizations can be very different, and not all CTOs look the same. “A A lot of our clients want to target CTOs or C-level executives,” said Valentino Volonghi, CTO of AdRoll.

Enterprise 52

Enterprise Software Review CTO Hire Software 52

Intercom, Inc.

JANUARY 5, 2022

Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. So to see it evolve and to have been a part of it this whole time is super rewarding.

Scale 211

Scale Software Review compliance Technical Review 211

Crafty CTO

JULY 21, 2023

I wouldn’t be surprised if Amazon does as well …Apple is the big laggard in terms of big tech and complex neural network models. They want to own the whole stack, and will want to have their own secret source as part of it. yellow_postit) Apple is a complete laggard in this space due to years of restrictions on research.

Artificial Intelligence 40

Artificial Intelligence Technical Review Generative AI AI 40

SmartKarrot

AUGUST 16, 2022

While some may be doing these reviews, the bottom line is whether they are necessary. Why do some experts consider QBRs to be a waste of time? The Quarterly Business Review is a quarterly business meeting where stakeholders meet to discuss KPIs and goals. Whatever suits the customer would be the right time. What are QBRs?

Technical Review 10

Technical Review Systems Review Business CTO Hire 10

Teamgate

JANUARY 14, 2019

In my opinion, the biggest downside to working in-house, whether it is a big brand or a startup, is that the messaging remains the same: the tech can evolve and it may have new features, yet the story around it tends to remain the same. If you have some sort of budget – I’d recommend hiring someone in-house.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

SaaStr

MARCH 12, 2019

So I really got experience as a builder, which sometimes people find surprising because it’s easy to paint people who come from big tech companies with one broad brush and assume that you’re always part of a mature business. But that was not my experience. Just a couple of examples. I came back to North America.

Scale 168

Scale Enterprise Scaling Sales Hiring 168

SaaStr

DECEMBER 13, 2019

I think the key thing that I had realized after several years in Her Majesty’s United Kingdom, it really centers on the fact that a lot of the technology that I was seeing was really, a lot of the innovation was happening in the Bay area. Yousuf Khan: Well, the CIO is fundamentally owning the business technology function of the company.

Technical Advisors 158

Technical Advisors Scale Technical Review Payment Solutions 158

Sales Hacker

JULY 21, 2020

Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. Before starting Thnks, Brendan was a technology and media veteran. The first is that it doesn’t sound like you’re technical.

Outsourcing Services 72

Outsourcing Services Scale Outsourced Development Technical Review 72

ProfitWell

JANUARY 2, 2020

Because the contracts are typically much higher in these sales agreements, B2B subscriptions often require a much longer sales process before your customer will consider making a purchase. Custom pricing makes more sense for B2B customers due to the specific needs of enterprise businesses. Contract length. B2C contract length.

B2C 52

B2C Subscription Payment Features Payments 52

OpenView Labs

JULY 2, 2020

Why You Need to Review Your Pricing Strategy Today (and How to do it Right). Time and time again SaaS companies are promising customers that they will save hundreds of thousands of dollars, but their pricing strategies are only capturing a tiny fraction of that savings. Startup Tips for Enterprise Software Pricing.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

SaaStr

DECEMBER 3, 2020

When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? I worked in semiconductor before getting into the tech side of things. We were hired into the same role, same start date, competed head to head. I worked in solar.

Scale 171

Scale Sales Hiring Sales Recruiting Sales 171

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. We talk about using the product complexity, your target customer size, your contract value, and whether there's individual use case–those four things--to help you decide if PLG is a fit.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Can you be a part of this?”

CTO Hire 133

CTO Hire compliance Scale Startup 133

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

Sales Hiring 129

Sales Hiring Scale CTO Hire Marketing 129

OPEXEngine

NOVEMBER 11, 2020

When a team implements a system at a later stage, they buy some giant tech solution, hoping it will fix all their problems,” says Bryce Delgrande, Manager of Customer Success at Shoobx. But then you’re relying on technology to answer questions that you need to be able to answer yourself.”. This is where tech comes in. “At

Startup 91

Startup Scale Systems Review Technical Review 91