SaaStr

NOVEMBER 16, 2021

You’ll need to hire aggressively to get to the next level and continue that rapid growth. But what roles should you hire for, and what will your org chart look like at each stage? In 2008, he founded Yammer, an enterprise software company that David grew to 500 employees and $60 million in sales. Head of Sales.

CTO Hire 284

CTO Hire Sales Hiring Sales Recruiting CTO 284

SaaStr

DECEMBER 20, 2023

So to serve both segments at the simultaneously, ZoomInfo has been rolling out a Product-led sales motion, that gives the ability for an SMB customer to sign up directly on their website for a free trial and grow into a paid customer, without ever having to talk to an sales rep or go through a demo process. So, what’s new at ZoomInfo?

New CTO 312

New CTO Scale Sales Hiring CTO Hire 312

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. Q: Where Should SDRs Report — Marketing or Sales?

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CTO Hire Sales Recruiting Sales Hiring Scale 242

SaaStr

AUGUST 25, 2023

On top of that, founders are full of excuses preventing them from scaling. 2 “Give the VP of Sales more time.” You can’t always expect a great VP of Sales to double sales in 30-60-90 days. But you have to see progress in one sales cycle. The best VPs of Sales hit the ground running.

Part-Time VPE 242

Part-Time VPE Sales Hiring Scale CTO Hire 242

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? There are a few reasons.

Technical Review 195

Technical Review Merchant Services Scale Sales Hiring 195

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

Sales Hiring 261

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Subscribe to the Sales Hacker Podcast. Keys to success when scaling a company [10:56]. Keep the promise of sales enablement and keep your team doing what they do best, which is winning.

Scale 117

Scale CTO Hire CTO Coach Scaling 117

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. There are rules in starting an enterprise software company. This is the revenue growth for HubSpot leading up to the IPO. A SaaStr Classic!! million in 2013 to $115.9

Part-Time VPE 290

Part-Time VPE Technical Cofounder CTO Hire New CTO 290

SaaStr

OCTOBER 24, 2022

WorkOS CEO Michael Grinich, Developer Success Manager Betsy Calender, and VP of Developer Experience Zeno Rocha share how to price your product for developers, how to market it to developers, how to how to support them as they scale and use the products. Bottom-up sales. The contract size grows. Doing Business with Developers.

Outsourced Development 210

Outsourced Development Underperforming Technical Team Development Part-Time VPE 210

Intercom, Inc.

APRIL 27, 2018

Uptime is influenced by many factors such as the software architecture and the quality of day to day operations. Being on call regularly can lead to burnout, apathy or a general desire to never see a computer again. Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

Sales Hacker

FEBRUARY 18, 2025

Previously, he was an operating partner at Fractal Software, helping launch vertical software companies and find product-market fit. Before that, he was the first non-founder seller at three startups, turning early traction into a repeatable sales motion. 13:17 Characteristics of top early-stage sales reps.

Sales Hiring 91

Sales Hiring CTO Hire Scale VP of Engineering 91

SaaStr

APRIL 4, 2019

Join us for a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations, as we discuss the most common and emerging challenges facing SaaS companies today for both technical and non-technical backgrounds. Traditionally we’ve been around since 2005 and traditionally have been a software on-prem business.

Cloud 173

Cloud Scale Trends Machine Learning 173

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. If you sell software today, there’s a 99.9%

Scale 211

Scale Software Review compliance Technical Review 211

SaaStr

JANUARY 14, 2020

So my father sat down with me in our basement, and I remember working in this makeshift workstation that we built together and we learned how to code, because back then there weren’t a lot of applications, there weren’t a lot of games, a lot of software to be used, so we actually had to create it ourselves.

B2B 161

B2B B2C Scale New CTO 161

CloudGeometry

JULY 8, 2021

When you treat your cloud provider as a fractional colo. Stories evolve as customers use the software, as new technologies emerge, as market behaviors come and go. Smart software development is driven by an actionable bias for paying it forward. See a useful background talk from their CTO Pini Reznik here ). Containers!

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Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

OpenView Labs

JULY 2, 2020

From Freemium to Product Qualified Leads and Product Led Growth. Pricing in a Time of Uncertainty. The State of SaaS Sales in a COVID-19 World. Intercom’s Des Traynor offers a framework for viewing pricing and customer targeting to segment sales processes more efficiently. SaaS Pricing and COVID-19. SaaS Pricing Basics.

Pricing 138

Pricing SaaS Payments Payments SaaS 138

Sales Hacker

OCTOBER 8, 2018

This week on the Sales Hacker podcast, we speak with Chris Degnan , Chief Revenue Officer of Snowflake Computing, one of the fastest growing SaaS platforms in the world. Chris is a 20 year Silicon Valley veteran having launched the first part of his career at EMC before finding his way to Snowflake in 2013. What You’ll Learn.

Scale 78

Scale Sales Hiring Sales Recruiting CTO Hire 78

Scytale

OCTOBER 21, 2024

Streamlining the Sales Process: Ever been knee-deep in contract negotiations when the client suddenly asks, “Are you SOC 2 certified?” On the flip side, being SOC 2 type II certified can speed up the sales cycle by removing one major hurdle right from the beginning. Uh-oh, now what? For some, that’s an instant deal-breaker.

Technical Review 52

Technical Review Scale CTO Hire compliance 52

Sales Hacker

MAY 5, 2021

Listen to Hang Black’s podcasts to learn about the future of sales enablement or how to lead with empathy. RevOps leaders are talking about trends in the market, and how the move towards RevOps will change everything from marketing to sales development to post sales. Fixing visibility issues in your sales org.

Scale 119

Scale Technical Cofounder Technical Advisors Sales Hiring 119

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. And so we hired somebody who had a lot of experience and could recommend ways to build the team.

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Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SaaStock

MARCH 29, 2019

Which is why you should sign up for the 2 for 1 Insider Sale and get two people for the price of one. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Put yourself in the shoes of a prospect you show your product to.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. Account Managers: They serve as the lead point of contact for all customer account management matters.

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Stax

AUGUST 14, 2024

Experienced payments and sales executive joins Stax leadership team to drive accelerated growth for Stax Connect and embedded payments. a leading payment technology provider, has appointed Jeremy Krahl as the SVP, ISV Business Development. Stax Payments , Inc., and Canada. For more information, visit staxpayments.com.

Stax 88

Stax Payments Payment Solutions Payment Services 88

SaaStr

APRIL 9, 2019

Flexible integration with any other software, hardware or business workflow applications. The thing about growing fast, you always think about how to get more customers, more prospects. And also, we always prioritize the features requested by our existing customers over the new prospects. FULL TRANSCRIPT BELOW. Eric Yuan: Yep.

Sales Hiring 141

Sales Hiring Scale CTO Hire Marketing 141

Sales Hacker

OCTOBER 13, 2020

If you missed episode 130, check it out here: Turning Junior-level Talent into Top Sales Professionals with Eddie Baez. Subscribe to the Sales Hacker Podcast. Sales enablement is easy. Oh, and do all of this with less time. More sales meetings, more money. More sales meetings, more money. We’re on iTunes.

Marketplace as a Service 111

Marketplace as a Service CTO Hire Sales Recruiting Scale 111

Intercom, Inc.

OCTOBER 31, 2019

When a company is moving from the startup to the scale-up phase, there is the potential for productivity practices to be lost along the wayside. Technology helped us put a man on the moon, but the interface between the human and technology can have huge impact on whether or not we can take advantage of that, particularly at scale.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

SaaStr

NOVEMBER 21, 2019

We focus on Series A, and we only make a small number of investments, probably four or five a year, precisely because like to work very closely with the companies that we invest into to really help you scale out of Europe. We are a purely B2B fund, focused on software and fintech. You want to think about lead generation.

New CTO 171

New CTO Sales Hiring B2C CTO Hire 171

Scytale

DECEMBER 3, 2024

Penetration Testing Explained Imagine you hire someone to try to break into your business – not physically, but digitally. Unfortunately, your business’s information security is only as strong as its weakest link, so whether it’s a misconfigured firewall, outdated software, or a simple human error , vulnerabilities can happen.

compliance 52

compliance CTO Hire Technical Review Software Review 52

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Maggie Hott , Director of Sales at Webflow. Des Traynor , Co-founder and CTO of Intercom. But as you scale beyond Series A, how can you be sure you’re choosing the right lane? Webflow’s Maggie Hott on building a scalable sales team from the ground up. There we have it.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Panintelligence

JUNE 7, 2024

The margin for error is slim in the fast-paced world of Software as a Service (SaaS). In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. We’re complex.

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CTO Hire SaaS Business Underperforming Technical Team 98

Neil Patel

JULY 7, 2021

Experience is kind of the holy grail when it comes to customer interaction, from marketing and sales to customer service and brand loyalty. It’s often an open-source platform that allows API integrations from various departments, such as sales, to deliver super personal experiences to users. CMS stands for a content management system.

AI Search 133

AI Search CTO Hire Scale Artificial Intelligence 133

Hacking Revenue

AUGUST 4, 2016

We can put together a WordPress website and we have some fancy badges in CodeAcademy, but no CTO in his right mind will let either of us touch their production environment and/or keyboard. We know the tools, we know the methods and we know how to hire and manage people. Prospecting tool for generating new leads.

Software 75

Software CTO Hire Scale New CTO 75

Intercom, Inc.

AUGUST 13, 2019

Modern software is obsessed with tools. ” It’s called that because it introduced the world to early versions of many of the tools we still know and use today: things like the computer mouse, video conferencing, graphics, hypertext, word processing, revision control, collaborative real-time editing. It was a simpler time, perhaps.

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

Andreessen Horowitz

MARCH 20, 2024

But we knew that at some point we were going to get to the point where software would be able to generate answers. And a lot of the time, GPT-3 could not write as good of an answer as what the best human answer was that had been written, but it could write an answer instantly to any question. And it was all manual. Adam: Yeah.

AI Search 143

AI Search AI Scale Artificial Intelligence 143

OPEXEngine

NOVEMBER 11, 2020

After Jebbit raised its Series B, Michael Marcus, VP of Customer Success (CS), sat down with his team to plan their scale-up operations. It’s not uncommon for early-stage teams to lean on CS to improve renewal rates and buy time for their software to catch up. Identify ideal customers and hone sales personas.

Startup 91

Startup Scale Systems Review Technical Review 91

OpenView Labs

OCTOBER 11, 2019

At Hired, we started out with a transactional model that was—at the time—a super disruptive approach and one of our key differentiators. It would help us establish a more predictable and consistent income based on recurring revenue instead of one-time purchases. No sliding scale. Customers called us. No unexpected costs.

Sales Hiring 45

Sales Hiring Part-Time VPE CTO Hire Technical Review 45

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. Today, a lot of the PLG SaaS tools require sales motion upfront because nobody understands those tools. Those types of tools actually require work in the initial days of the sales motion.

Startup 52

Startup Scale CTO Hire Outsourced Development 52