SaaStr

JANUARY 10, 2020

At what scale does that become impossible? How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? What are the drivers of its death? How important is it to own the entire customer journey?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

APRIL 4, 2019

Join us for a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations, as we discuss the most common and emerging challenges facing SaaS companies today for both technical and non-technical backgrounds. Traditionally we’ve been around since 2005 and traditionally have been a software on-prem business.

Cloud 172

Cloud Scale Trends Machine Learning 172

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? 300: When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. I think the third thing is really about the level of investment that you want to be able to make and how you measure that.

CTO Hire 133

CTO Hire compliance Scale Startup 133

SaaStr

MAY 26, 2023

Dan Robinson, current Advisor and former CTO at Heap , shares five essential learnings from nearly a decade of building a SaaS business. Register for SaaStr Annual and join 12,500 Cloud and SaaS Founders, VCs, and Execs at SaaStr Annual for three full days of workshops, sessions, and networking — all to help you scale faster.

CTO Coach 184

CTO Coach CTO Hire CTO Leadership 184

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. He did it, and anyone can do it if they’re a product-focused founder who uses software.

Scale 251

Scale Sales Hiring AI Sales Recruiting 251

SaaStr

JANUARY 4, 2024

What’s your most recent disclosed investment? Jason Warner , who was CTO of GitHub before and during my time as COO there (and a former partner at Redpoint!) joined forces with the incredibly talented Eiso Kant to build the world’s most capable AI for software development. Why did you do the deal?

Management 230

Management CTO Hire New CTO AI 230

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. Those were three things I wanted to jump on.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Kellblog

JANUARY 29, 2020

It’s also not hard, in brand new categories, to sell your software to people who probably shouldn’t have purchased it — i.e., people not knowing all their options in the nascent market picked the wrong one. Why are you and your team the best people to invest in? What is the TAM for solving this problem? Be the latter.

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. How can founders know when is the right time to make the move from SMB to enterprise? Where does Erica often see founders make mistakes with this scaling?

Scale 175

Scale Enterprise Scaling Sales Hiring 175

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. FULL TRANSCRIPT BELOW.

Scale 130

Scale Scaling CTO Hire Part-Time VPE 130

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 159

Sales Hiring Sales Recruiting Scale CTO Hire 159

Outseta

OCTOBER 15, 2018

Investment funds like Indie.VC The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. Wistia Funding History $650,000 from angel investors in 2008 $775,000 from angel investors in 2010 $17.3M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SmartKarrot

MARCH 4, 2021

What makes a chief product officer (CPO) different from a CTO or a VP in the product department. For companies to scale, it is a must-have role. Keep in mind that Chief Product Officers (CPO) are different from Chief Technology Officers (CTO) and Chief Marketing Officers (CMO). Like what you are reading? By Google. “to

Part-Time CTO 16

Part-Time CTO VP of Engineering CTO CTO Hire 16

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. His answers didn’t disappoint.

CTO Hire 182

CTO Hire Sales Recruiting Sales Hiring Scale 182

SaaStr

JULY 28, 2021

I’ve spent my whole career in B2B software. I retired from SunGard Treasury Systems as their CTO. Bootstrapped because nobody in their right mind would have actually invested in us back then and took it up until 2014 as a bootstrapped company. BlackLine started out by building wealth management software.

Startup 280

Startup CTO Hire Sales Hiring CTO Coach 280

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. There are rules in starting an enterprise software company. On a scale of 1 to 10, I’d give it a 7, if you round up from 6.3. It got much better over time.

Part-Time VPE 231

Part-Time VPE Technical Cofounder CTO Hire New CTO 231

SaaStr

FEBRUARY 28, 2020

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. How does one know when we need to hire generalists vs specialists? How does this requirement change as the company scales?

Sales Hiring 223

Sales Hiring Scale CTO Hire CTO Coach 223

SmartKarrot

FEBRUARY 16, 2022

Software as a service or SaaS has been growing as a leading software distribution model. The world of SaaS has simplified software creation and distribution making access easier than before. Leveraging the power of cloud technology, SaaS has re-engineered the way we look at modern technology and software. Brian Halligan.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

CloudGeometry

JULY 8, 2021

When you treat your cloud provider as a fractional colo. Stories evolve as customers use the software, as new technologies emerge, as market behaviors come and go. Smart software development is driven by an actionable bias for paying it forward. See a useful background talk from their CTO Pini Reznik here ). Containers!

Well Architected Framework 130

Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

SaaStr

AUGUST 2, 2020

The transcript for this episode is below: Therese Tucker: I’ve spent my whole career in B2B software. I retired from SunGard Treasury Systems as their CTO. Bootstrapped, because nobody in their right mind would have actually invested in us back then and took it up until 2014 as a bootstrapped company. I knew how to do that.

Startup 162

Startup CTO Hire Scale CTO Coach 162

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. We talk about using the product complexity, your target customer size, your contract value, and whether there's individual use case–those four things--to help you decide if PLG is a fit.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

OCTOBER 16, 2020

Most people don’t want to customize their software. And especially when there’s a polarizing change, everybody shows up to work wanting to do right by the people who are using your software all day. Is there hiring decisions? And there was one line of thinking that simpler was better. Is it product decisions?

CTO Coach 183

CTO Coach Sales Hiring Software Review CTO Hire 183

SaaStr

APRIL 9, 2019

Flexible integration with any other software, hardware or business workflow applications. And then, invest your energy and time into the product. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. Eric Yuan: Yep.

Sales Hiring 139

Sales Hiring Scale CTO Hire Marketing 139

SaaStr

NOVEMBER 21, 2019

Join this panel of investors from Connect Ventures, Blossom Capital, Dawn Capital, The Family, and Indico Partners as they provide an overview of the current investment landscape, and discuss whether the seed stage is emerging as the new Series A. We are a $50 million fund based in Lisbon, and we invest mainly in seed stage.

New CTO 154

New CTO Sales Hiring B2C CTO Hire 154

SaaStr

MAY 2, 2019

We replace on-prem software and hardware with a pure cloud solution. And then it was just a matter of, okay, make sure that it works, make sure that it scales, then very important not to forget, make sure that people buy it, that they know how to find you, you know. en you start saying, scaling and what does that even mean?

Scale 152

Scale Business Sales Hiring CTO Hire 152

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. perspective watching the evolution of the industry as a whole?

Technical Advisors 164

Technical Advisors Scale Sales Hiring Sales Recruiting 164

SaaStr

APRIL 18, 2019

And unfortunately it wasn’t Larry and Sergei who we’re starting Google at the same time, but it was two other students doing something much more mundane. They were building time and expense software. I came back to G2 as a CEO about three quarters ago after a little bit time at SteelBrick.

Sales Recruiting 175

Sales Recruiting VP of Engineering Scale SaaS Payments 175

SaaStr

AUGUST 15, 2020

Has been CEO before, was CEO of Alfresco Software and long career in software and comes in, I think, with a lot of passion for customers and customer success, which I’m excited to hear about and also comes in live streaming, my understanding is from a boat right now, right Bernadette? I don’t know anyone right now.

Payment Methods 205

Payment Methods Merchant Services Scale Payments 205

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. And so we hired somebody who had a lot of experience and could recommend ways to build the team.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SaaStr

DECEMBER 13, 2019

It’s an essential skill in the toolkit of the modern marketer, and one that’s easy to get started with, no matter your company scale. Yousuf Khan: So a phenomenal company and a phenomenal opportunity to be part of, really just honored to basically join a great team and a great culture. My advice is hire earlier rather than later.

Technical Advisors 158

Technical Advisors Scale Technical Review Payment Solutions 158

Sales Hacker

OCTOBER 13, 2020

Instead, there’s one continuous streamlined customer-centric journey, leveraging the next generation of artificial intelligence, Outreach allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time enabling personalization at scale previously unthinkable. Are they hiring?

Marketplace as a Service 95

Marketplace as a Service CTO Hire Sales Recruiting Data 95

Hacking Revenue

AUGUST 4, 2016

We can put together a WordPress website and we have some fancy badges in CodeAcademy, but no CTO in his right mind will let either of us touch their production environment and/or keyboard. We know the tools, we know the methods and we know how to hire and manage people. With the full BOOK of instructions, we get busy hiring.

Software 75

Software CTO Hire Scale New CTO 75

Neil Patel

JULY 7, 2021

By definition, it’s software that allows you to create, manage, and share your brand’s content. Are sales at a point where we can justify investing in and learning a new platform? Do we have the technical support, in-house or contracted, to take on the learning curve of an emerging platform?

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

OPEXEngine

NOVEMBER 11, 2020

After Jebbit raised its Series B, Michael Marcus, VP of Customer Success (CS), sat down with his team to plan their scale-up operations. It’s not uncommon for early-stage teams to lean on CS to improve renewal rates and buy time for their software to catch up. Get it done faster. To start, you can simply test out Excel. “In

Startup 91

Startup Scale Systems Review Technical Review 91

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

Sales Hiring 259

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 259

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. I’ve been in the software industry for a long, long time. This is the best time I’ve ever experienced. It will be awesome.”

Part-Time CTO 269

Part-Time CTO CTO Hire CTO Coach CTO 269

SaaStr

JANUARY 14, 2020

So my father sat down with me in our basement, and I remember working in this makeshift workstation that we built together and we learned how to code, because back then there weren’t a lot of applications, there weren’t a lot of games, a lot of software to be used, so we actually had to create it ourselves.

B2B 133

B2B B2C Scale New CTO 133