SaaStr

NOVEMBER 16, 2021

You’ll need to hire aggressively to get to the next level and continue that rapid growth. But what roles should you hire for, and what will your org chart look like at each stage? In 2008, he founded Yammer, an enterprise software company that David grew to 500 employees and $60 million in sales. CTO (40 Employees).

CTO Hire 243

CTO Hire Sales Hiring Sales Recruiting CTO 243

Intercom, Inc.

APRIL 19, 2018

Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

AUGUST 25, 2023

On top of that, founders are full of excuses preventing them from scaling. You have to see: A couple of good hires brought in Improvement on some metrics A big deal or two hanging out there, brought in and closed Things taken off your plate. But after a couple million in ARR, you can afford any hire if they’re accretive.

Part-Time VPE 174

Part-Time VPE Scale Sales Hiring CTO Hire 174

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. Much of the success here depends on how competent and motivated the CTO and their team is.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

FEBRUARY 25, 2020

Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . Say you sell a subscription-based software but you also send your customers a handy flash drive with a version of your software on it.

Merchant Services 178

Merchant Services Scale Technical Review Sales Hiring 178

SaaStr

OCTOBER 24, 2022

WorkOS CEO Michael Grinich, Developer Success Manager Betsy Calender, and VP of Developer Experience Zeno Rocha share how to price your product for developers, how to market it to developers, how to how to support them as they scale and use the products. The contract size grows. Doing Business with Developers.

Underperforming Technical Team 177

Underperforming Technical Team Outsourced Development Development Part-Time VPE 177

SaaStock

MARCH 29, 2019

Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. The Gold: these are very rare and hard to achieve at the scale-up stage, so you’ll mostly encounter them with startups. The best part? CV templates by Canva.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. If you sell software today, there’s a 99.9%

Scale 211

Scale Software Review compliance Technical Review 211

OpenView Labs

OCTOBER 11, 2019

At Hired, we started out with a transactional model that was—at the time—a super disruptive approach and one of our key differentiators. It would help us establish a more predictable and consistent income based on recurring revenue instead of one-time purchases. No sliding scale. Customers called us. No unexpected costs.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

SaaStr

JANUARY 10, 2020

At what scale does that become impossible? How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? Bob Moore: All those things the first time you do them they are painful and difficult to formulate.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. But as you scale beyond Series A, how can you be sure you’re choosing the right lane? Scaling a sales team is not for the faint of heart – for one, it’s not even that much about selling. Intercom on Product: Keeping the momentum going as you scale.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

ChurnZero

DECEMBER 9, 2022

More and more people are hiring leaders, not for past experience, but for capability and capacity. They have a core philosophy that you cannot have a successful high-growth software company if your core metrics around Customer Success are not strong, including NPS. We hire a third-party firm. They give us NPS goals.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

SaaStr

SEPTEMBER 10, 2020

Perhaps the single most important thing you can ever do in SaaS, at least after $1m in ARR or so, is hire the best VPs you can. We’ve talked a lot over the years about how not to hire a wrong VP of Sales — 70%+ of the first VPs of Sales don’t make it even 10 months. You need to hire up-and-comers. Get on jets?

Part-Time VPE 316

Part-Time VPE Sales Hiring CTO Hire Sales Recruiting 316

SaaStr

APRIL 4, 2019

Join us for a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations, as we discuss the most common and emerging challenges facing SaaS companies today for both technical and non-technical backgrounds. Traditionally we’ve been around since 2005 and traditionally have been a software on-prem business.

Cloud 171

Cloud Scale Trends Machine Learning 171

SaaStr

MAY 26, 2023

Dan Robinson, current Advisor and former CTO at Heap , shares five essential learnings from nearly a decade of building a SaaS business. Register for SaaStr Annual and join 12,500 Cloud and SaaS Founders, VCs, and Execs at SaaStr Annual for three full days of workshops, sessions, and networking — all to help you scale faster.

CTO Coach 175

CTO Coach CTO Hire CTO Leadership 175

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? 300: When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. As I said, you’ve witnessed, and bought hundreds of different software providers in terms of like the red flags.

CTO Hire 132

CTO Hire compliance Scale Startup 132

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. How can founders know when is the right time to make the move from SMB to enterprise? Where does Erica often see founders make mistakes with this scaling?

Scale 165

Scale Enterprise Scaling Sales Hiring 165

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. Balancing internal growth with hiring.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Kellblog

JANUARY 29, 2020

It’s also not hard, in brand new categories, to sell your software to people who probably shouldn’t have purchased it — i.e., people not knowing all their options in the nascent market picked the wrong one. Big successful enterprise software companies have definitionally employed a lot of people. Be the latter.

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. He did it, and anyone can do it if they’re a product-focused founder who uses software.

Scale 238

Scale Sales Hiring AI Sales Recruiting 238

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Keys to success when scaling a company [10:56]. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract.

Scale 107

Scale CTO Hire Scaling CTO Coach 107

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Of course, not at scale.

Scale 127

Scale Scaling CTO Hire Part-Time VPE 127

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 154

Sales Hiring Sales Recruiting Scale CTO Hire 154

SaaStr

JANUARY 4, 2024

Jason Warner , who was CTO of GitHub before and during my time as COO there (and a former partner at Redpoint!) joined forces with the incredibly talented Eiso Kant to build the world’s most capable AI for software development. Why did you do the deal? What’s different about your fund / how you invest and support founders?

Management 218

Management CTO Hire New CTO AI 218

SaaStr

MARCH 26, 2024

It’s a little brutal, but if folks want to get rid of half their contact center that are people and replace it with software, you’d probably get budget for $50k. Is the CTO involved in these decisions? Is the CTO involved in these decisions? All the great software companies are built on 80% word of mouth.

AI 234

AI Pricing Artificial Intelligence Scale 234

SaaStr

DECEMBER 20, 2023

In that case, is PLG cheaper for expanding the base than their sales-driven process? “I think it’s both if you look at scale,” Henry says. “PLG is cheaper, right? From Henry’s perspective, their software vertical and tech customers have hit a wall. The worst emotion for software sales is uncertainty.

New CTO 249

New CTO Scale Sales Hiring AWS 249

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. But I’ve almost failed every time.”

CTO Hire 173

CTO Hire Sales Recruiting Sales Hiring Scale 173

SmartKarrot

MARCH 4, 2021

What makes a chief product officer (CPO) different from a CTO or a VP in the product department. For companies to scale, it is a must-have role. Keep in mind that Chief Product Officers (CPO) are different from Chief Technology Officers (CTO) and Chief Marketing Officers (CMO). Like what you are reading? By Google. “to

Part-Time CTO 16

Part-Time CTO VP of Engineering CTO CTO Hire 16

Outseta

OCTOBER 15, 2018

The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. Wistia is certainly not the first tech company to suffer from over-scaling, but their story is both unique and illuminating for a number of reasons. of the $3.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SaaStr

JULY 28, 2021

I’ve spent my whole career in B2B software. I retired from SunGard Treasury Systems as their CTO. When you find the right partner, the right investor, what they can do in terms of helping you grow and scale a company is just invaluable. BlackLine started out by building wealth management software. background music].

Startup 275

Startup CTO Hire Sales Hiring CTO Coach 275

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. There are rules in starting an enterprise software company. On a scale of 1 to 10, I’d give it a 7, if you round up from 6.3. It got much better over time.

Part-Time VPE 219

Part-Time VPE Technical Cofounder CTO Hire New CTO 219

CloudGeometry

JULY 8, 2021

When you treat your cloud provider as a fractional colo. Stories evolve as customers use the software, as new technologies emerge, as market behaviors come and go. Smart software development is driven by an actionable bias for paying it forward. See a useful background talk from their CTO Pini Reznik here ). Containers!

Well Architected Framework 130

Well Architected Framework CTO Hire Payment Methods Payment Solutions 130

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? How does this requirement change as the company scales? Karl has been in every interview for every new hire for the first 6 years of the business, why? * Karl has been in every interview for every new hire for the first 6 years of the business, why?

Sales Hiring 221

Sales Hiring Scale CTO Hire CTO Coach 221

SaaStr

AUGUST 2, 2020

The transcript for this episode is below: Therese Tucker: I’ve spent my whole career in B2B software. I retired from SunGard Treasury Systems as their CTO. When you find the right partner, the right investor, what they can do in terms of helping you grow and scale a company is just invaluable. Turned out it became who I am.

Startup 158

Startup CTO Hire Scale CTO Coach 158

SmartKarrot

FEBRUARY 16, 2022

Software as a service or SaaS has been growing as a leading software distribution model. The world of SaaS has simplified software creation and distribution making access easier than before. Leveraging the power of cloud technology, SaaS has re-engineered the way we look at modern technology and software. Brian Halligan.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. We talk about using the product complexity, your target customer size, your contract value, and whether there's individual use case–those four things--to help you decide if PLG is a fit.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Intercom, Inc.

OCTOBER 31, 2019

When a company is moving from the startup to the scale-up phase, there is the potential for productivity practices to be lost along the wayside. Technology helped us put a man on the moon, but the interface between the human and technology can have huge impact on whether or not we can take advantage of that, particularly at scale.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire AI 169