SaaStr

MAY 26, 2023

You’ll never truly understand how to lead a SaaS company until you’ve done it firsthand. Dan Robinson, current Advisor and former CTO at Heap , shares five essential learnings from nearly a decade of building a SaaS business. For most SaaS…it’s this accumulation of feature-laden and third-level investment in these features.”

CTO Coach 242

CTO Coach CTO Hire CTO Leadership 242

SaaStr

NOVEMBER 16, 2021

You’ll need to hire aggressively to get to the next level and continue that rapid growth. But what roles should you hire for, and what will your org chart look like at each stage? David Sacks: SaaS Background and Investments. Head of Sales. Subscribe Please do not fill in this field. Microsoft acquired Yammer for $1.2

CTO Hire 284

CTO Hire Sales Hiring Sales Recruiting CTO 284

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. Q: Where Should SDRs Report — Marketing or Sales?

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CTO Hire Sales Recruiting Sales Hiring Scale 241

SaaStr

AUGUST 25, 2023

On top of that, founders are full of excuses preventing them from scaling. 2 “Give the VP of Sales more time.” You can’t always expect a great VP of Sales to double sales in 30-60-90 days. But you have to see progress in one sales cycle. The best VPs of Sales hit the ground running.

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Part-Time VPE Sales Hiring Scale CTO Hire 241

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

Sales Hiring 261

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

SaaStr

SEPTEMBER 18, 2020

They’ve invested in all of these other businesses. Immediately told them to hire 50 reps in a different city, in a different city, and they did. The CEO was deferential because that was 10 times what he’d ever raised before, and did all of it. We might’ve touched on this one too on the hiring and the people.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. It got much better over time. A SaaStr Classic!!

Part-Time VPE 290

Part-Time VPE Technical Cofounder CTO Hire New CTO 290

SaaStr

SEPTEMBER 26, 2019

Building a sales team that can go from $0-$50M (Video + Transcript). Gaetan Gachet | SVP of Sales @Algolia. It’s an honor to be here with this mythical creature, this sales leader that goes from zero to 50 million in the same job. He has a whole French sales team and office that only speaks English in Paris.

Scale 146

Scale Sales Hiring Sales Recruiting Technical Advisors 146

Teamgate

JUNE 11, 2025

Integrations +1 725-254-2694 Start Free Trial Login Log in Sign up REQUEST A DEMO --> Sales Management Top Tools for Monitoring API Performance Chase Horn June 11, 2025 Explore the top API monitoring tools that enhance performance, reduce downtime, and support scalable operations for businesses of all sizes.

Scale 52

Scale Payment Solutions Payments SaaS Payments 52

SaaStr

JUNE 26, 2024

Deals are contracting, not because of layoffs, but because people are managing budgets so tightly. It Takes Time To Bounce Back Jason was the first investor in RevenueCat , a company that automates mobile subscriptions on your phone. Or Scale AI securing $1B. Being AI doesn’t necessarily lead to riches. in 12 months?

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CTO Hire AI Venture Capital Sales Hiring 144

SaaStr

APRIL 4, 2019

You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. And so we actually had to make some major adjustments and look for an alternative way to deliver the software which clearly meant that we needed to move to the cloud full-time. Join us for SaaStr Annual 2020.

Cloud 173

Cloud Scale Trends Machine Learning 173

SaaStr

JANUARY 14, 2020

That was our first transitionary moment, and from that point forward, we began investing heavily in building a way to teach people technology skills outside of a physical classroom. So we kept investing, we knew we were onto something, and little by little we saw our traction improve. So, let me walk you through that.

B2B 154

B2B B2C Scale New CTO 154

Scytale

OCTOBER 21, 2024

Streamlining the Sales Process: Ever been knee-deep in contract negotiations when the client suddenly asks, “Are you SOC 2 certified?” On the flip side, being SOC 2 type II certified can speed up the sales cycle by removing one major hurdle right from the beginning. Uh-oh, now what? For some, that’s an instant deal-breaker.

Technical Review 52

Technical Review Scale compliance CTO Hire 52

Tom Tunguz

OCTOBER 24, 2021

We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. That was the start of the Month of Scale. Travis Bryant : All right, let’s get started.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

CloudGeometry

JULY 8, 2021

When you treat your cloud provider as a fractional colo. That scale of mega-learning (and failure, both public and hidden) has translated into the Well-Architected Framework , a system of best practices around the key attributes of cloud and SaaS architecture. See a useful background talk from their CTO Pini Reznik here ).

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Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

SaaStr

APRIL 9, 2019

And then, invest your energy and time into the product. The thing about growing fast, you always think about how to get more customers, more prospects. And also, we always prioritize the features requested by our existing customers over the new prospects. Eric Yuan: Because, at that time, we really needed a product.

Sales Hiring 141

Sales Hiring Scale CTO Hire Marketing 141

SaaStr

NOVEMBER 21, 2019

Join this panel of investors from Connect Ventures, Blossom Capital, Dawn Capital, The Family, and Indico Partners as they provide an overview of the current investment landscape, and discuss whether the seed stage is emerging as the new Series A. We are a $50 million fund based in Lisbon, and we invest mainly in seed stage.

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New CTO Sales Hiring B2C CTO Hire 167

Stax

AUGUST 14, 2024

Experienced payments and sales executive joins Stax leadership team to drive accelerated growth for Stax Connect and embedded payments. a leading payment technology provider, has appointed Jeremy Krahl as the SVP, ISV Business Development. Stax Payments , Inc., and Canada.

Payments 88

Payments Stax Payment Solutions Payment Services 88

SaaStock

MARCH 29, 2019

Which is why you should sign up for the 2 for 1 Insider Sale and get two people for the price of one. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Put yourself in the shoes of a prospect you show your product to.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. And so we hired somebody who had a lot of experience and could recommend ways to build the team.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. Account Managers: They serve as the lead point of contact for all customer account management matters. What to do before building a team for your SaaS company You can’t just jump into hiring without some forethought, or you’ll make many mistakes.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Intercom, Inc.

FEBRUARY 22, 2022

As we scale, we’re working with larger mid-market and enterprise customers with more complex needs and specifications. We do that by: Investing in your trust through compliance with industry security and privacy ISO standards or frameworks such as SOC 2. Hiring and cultivating incredible talent on our Information Security team.

Data 118

Data CTO Hire Technical Review Scale 118

Sales Hacker

OCTOBER 13, 2020

If you missed episode 130, check it out here: Turning Junior-level Talent into Top Sales Professionals with Eddie Baez. Subscribe to the Sales Hacker Podcast. Sales enablement is easy. Oh, and do all of this with less time. More sales meetings, more money. More sales meetings, more money. We’re on iTunes.

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Marketplace as a Service CTO Hire Sales Recruiting Scale 110

Panintelligence

JUNE 7, 2024

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. It’s a factor of their size as they become successful – it’s hard to innovate at a very large scale. We’re complex.

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Maggie Hott , Director of Sales at Webflow. Des Traynor , Co-founder and CTO of Intercom. But as you scale beyond Series A, how can you be sure you’re choosing the right lane? Webflow’s Maggie Hott on building a scalable sales team from the ground up. There we have it.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Neil Patel

JULY 7, 2021

Experience is kind of the holy grail when it comes to customer interaction, from marketing and sales to customer service and brand loyalty. It’s often an open-source platform that allows API integrations from various departments, such as sales, to deliver super personal experiences to users. What does a digital experience platform do?

AI Search 136

AI Search CTO Hire Scale Artificial Intelligence 136

SaaStr

NOVEMBER 13, 2020

Interesting for a couple reasons, but Sunil’s been investing in cloud internet since before almost anybody. So, not that many people have started so early in the career, so long in the space, and great investments that we know like Datadog and Fastly, and good at it. GP and founder of Amplify Partners. Jason Lemkin: Crazy.

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Sales Recruiting Development Team Review Technical Review Sales Hiring 200

Andreessen Horowitz

MARCH 20, 2024

You could either spend, you know, you raise some venture funding, you could either spend some of that funding on hiring out a whole team and developing all those competencies, or you can spend that on making your model even better. You’ve got to think about taxes. There’s just a lot of work. Adam: Yeah.

AI Search 143

AI Search AI Artificial Intelligence Scale 143

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. How intuition and heart can be built into a sales organization. How to build diversity into your hiring practices. Subscribe to the Sales Hacker Podcast.

Sales Hiring 87

Sales Hiring Revenue CTO Coach CTO Hire 87

Hacking Revenue

AUGUST 4, 2016

We can put together a WordPress website and we have some fancy badges in CodeAcademy, but no CTO in his right mind will let either of us touch their production environment and/or keyboard. We know the tools, we know the methods and we know how to hire and manage people. Prospecting tool for generating new leads.

Software 75

Software CTO Hire Scale New CTO 75

Sales Hacker

JANUARY 21, 2020

This week on the Sales Hacker podcast, we speak with Angus Davis , VC and Partner at Foundation Capital. Now he’s a partner making investments on the VC side at Foundation Capital with over 20 years of operational experience. Subscribe to the Sales Hacker Podcast. SMB Sales & SDRs at (Smaller) Scale [18:20].

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Payment Methods Scale CTO Coach SMB 60

OPEXEngine

NOVEMBER 11, 2020

After Jebbit raised its Series B, Michael Marcus, VP of Customer Success (CS), sat down with his team to plan their scale-up operations. It’s not uncommon for early-stage teams to lean on CS to improve renewal rates and buy time for their software to catch up. “It Identify ideal customers and hone sales personas.

Startup 91

Startup Scale Systems Review Technical Review 91

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. Today, a lot of the PLG SaaS tools require sales motion upfront because nobody understands those tools. Those types of tools actually require work in the initial days of the sales motion.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Point Nine Land

APRIL 9, 2021

Having invested in 9 B2B marketplaces and gathered data from 20+ different investors, here are our findings on what it takes to raise money in 2021 for B2B marketplaces. A technical co-founder or CTO is always a great-to-have at this stage and becomes a must-have as the business scales beyond seed. Market Characteristics ??

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

ProfitWell

DECEMBER 6, 2019

What’s the return on investment of your mom? What about the ROI of spending time with your family, friends, or kids? That’s what David Apple—customer success and sales guru at Notion— is asking. How many CSMs should you hire? And Sprinklr acquires Nanigans. Your top subscription news. Your mom has an ROI. Weekend Wisdom.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

Andreessen Horowitz

NOVEMBER 28, 2023

We were talking to Sean Place, who was the co founder and CTO, and it turned out that they were just giving gift cards to these drivers, but they had no way to authorize the right transaction at the right time for the right amount. We can help you scale your business, or you can go with an inferior solution. We did that.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Outseta

OCTOBER 15, 2018

Investment funds like Indie.VC The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. Wistia Funding History $650,000 from angel investors in 2008 $775,000 from angel investors in 2010 $17.3M

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CTO Hire CTO Coach SaaS New CTO 65