Intercom, Inc.

JANUARY 16, 2020

Like numerous users, I first became aware of Miro via a consultant and this channel has been really important to their growth story. Andrey explains why embracing the professional services sector in a unique way has paid dividends. Embracing professional services as a distribution channel. Andrey: We bet on consultants.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

User Pilot

AUGUST 30, 2023

Product management and leadership From the struggle to balance innovation and market fit to maintaining a customer-centric approach to product development and navigating talks with business partners, product leaders face many challenges. Product management and leadership speakers. leadership to uphold your customer-centric focus.

Scale 98

Scale AI Growth Hacking Innovation 98

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. And I just started a consulting business, it was a service business. Ryan Austin 15:53 Yeah, we don’t do any service whatsoever.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

Tom Tunguz

AUGUST 2, 2016

Many start by following self-service distribution models as a route to market, which have served as the de facto standard for helping cloud businesses grow. With customers coming to their (virtual) doorstep, these cloud companies are free to scale at their own pace, expanding sales and their reach in the marketplace.

Outsourcing Services 111

Outsourcing Services SMB Acquisition Scale 111

ChurnZero

FEBRUARY 1, 2019

Leading a team of innovators and experts in their Customer Success, Professional Services, and Support organization, Amanda’s goal is to ensure that every customer optimizes the business impact of Lucidworks search and analytics deployments. “My Under her direction, marketplace utilization grew 39% in one year.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

SmartKarrot

OCTOBER 21, 2021

Work collaboratively with Sales leadership to ensure a consistent handoff experience to the Account Management team through CSQL’s. Consult with instructors on implementation and curriculum design. Contribute to a values-based culture with an emphasis on collaboration, empowerment, and autonomy.

Customer Success 19

Customer Success Marketplace as a Service Technical Review Systems Review 19

Neil Patel

DECEMBER 4, 2020

How do you stand out in such a highly-competitive marketplace? Find an Amazon marketing consultant. 3 Ways an Amazon Marketing Consultant Can Help Grow Your Business. Most Amazon consultants focus on one goal: getting you more customers. Here are the main ways that a consultant can help. Use them for these areas.

Consulting 112

Consulting Outsourcing Services Marketing Underperforming Technical Team 112

SmartKarrot

AUGUST 29, 2022

Execute consulting projects with customers. Apply here: [link] Role: Strategic Customer Success Manager Location: Sydney, New South Wales, Australia Organization: Marketplacer As a Strategic Customer Success Manager, you will own the client relationship after a handoff from the Business Development team.

Customer Success 19

Customer Success Sales Hiring Marketplace as a Service Government 19

Sales Hacker

SEPTEMBER 16, 2021

With the advent of product-led growth – where people can experience a SaaS product with a free self-service account or want hands-on support over several months – evaluations can take different forms, have varying costs to the seller, and require different levels of commitment from buyers and sellers. Duration: 15 to 30 Days. Deal Size: Low.

Revenue 73

Revenue Sales SMB Engineering 73

Sales Hacker

FEBRUARY 12, 2021

An established marketplace is a sign that you’ll have the integrations you need in the future. What makes HubSpot Sales Enterprise stand out is that it was built from the ground up with natively integrated features to support the sales, marketing, and service operations of a large company. 10 best enterprise CRM solutions for 2021.

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84

SaaStr

JULY 9, 2019

However, back in 2013, in my previous career as a strategy consultant, I was doing a lot of work with telecoms companies in South Africa. The challenge, however, is that because of the limited disposable income that both consumers and businesses have, you can’t charge a lot of money for services there. They thought we were crazy.

Scale 163

Scale Sales Recruiting Scaling SaaS Payments 163

OpenView Labs

APRIL 28, 2021

Content marketing, in its simplest form, is creating and distributing content in order to build awareness about a product or service. Or is it to build brand awareness, exhibit thought leadership, drive organic traffic, or something else? A community is not the equivalent of a marketplace. Community marketing.

Data 55

Data Marketing Content Marketing Software Review 55

SmartKarrot

AUGUST 13, 2021

Thought leadership for best practice and other useful insights into product development and scaling tech start-ups. Ensure a high level of impact and client satisfaction with the services rendered. Ownership of retention/churn prevention as well as revenue/GP contribution from clients.

Customer Success 10

Customer Success Scale Consulting Marketplace as a Service 10

Sales Hacker

MARCH 18, 2019

He’s responsible for leading all aspects of the company’s customer facing technical resources across sales, engineering, technical account management, professional services, and support engineering. Leadership is critical, understanding the vision and the ambition of the company and where they’re going.

VP of Engineering 69

VP of Engineering Sales Hiring Scale Technical Review 69

SmartKarrot

DECEMBER 8, 2020

Serve as the Voice of the Customer in cross-functional teams and senior leadership discussions. Drive product adoption and ongoing usage of Snaps platform and services. Ensure customers receive necessary onboarding, support, and services.

Customer Success 10

Customer Success Sales Hiring Marketplace as a Service Consulting 10

SaaStock

FEBRUARY 14, 2019

With an MBA from the Kellogg School of Management, Rodrigo Baer launched a successful career in consultancy and entrepreneurship, and today is among the top figures in venture capital for early-stage tech companies in Brazil. Talk: SaaS.City Bootcamp: Sales Leadership. Aaron Ross is a name many would be familiar with.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Backlinkfy

FEBRUARY 7, 2019

Furthermore, research by McKinsey and Company revealed that businesses with the presence of ethnic minorities within the leadership structure were 33% more likely to outperform their peers on profitability (6). of the senior leadership positions as well as a strong female presence on the executive board.

Marketing 40

Marketing Technical Review Marketplace as a Service Social Media 40

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. She understands customer service and puts customers first every single day. Cloudera and Hortonworks, Inc.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. You don’t have to be subservient, forfeit your self-respect, or fake enthusiasm about your product or service. Then a mentor’s invitation from the other side of the world powerfully transforms everything as Joshua embarks on the journey of discovering leadership secrets of strategic selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. How does Ryan think about the relationship between the two? So it’s like someone properly raising their hand.

Sales Hiring 131

Sales Hiring Sales Recruiting Scale Software Review 131

SaaStr

MAY 15, 2020

Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. Did a lot of consulting for high tech startups, I really love the startup space. Loving our podcast content? Then, I went into sales school, Xerox sales school.

Sales Hiring 196

Sales Hiring Scale Technical Review Outsourcing Services 196

SmartKarrot

MAY 30, 2022

Provide thought leadership to shape CSM group at the business, regional and global level. Work closely across the Intelligence Services team and with adjacent teams — Onboarding, Training, Support, Operations — to construct and scale solutions that nurture the relationships with clients.

Customer Success 3

Customer Success Marketplace as a Service Scale Consulting 3

Unbounce

JUNE 16, 2020

These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. These partners resell your product and benefit from offering ongoing services, usually on a retainer basis. Is your leadership team aligned and bought-in to using external partners to market and sell your product?

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 159

Scale Underperforming Technical Team Sales Hiring Branding 159

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. Anita Nielsen. Anita Nielsen is a best-selling author and sales performance coach. Nikki Ivey.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

ChurnZero

JUNE 22, 2021

Their mission is to improve lives through learning and it’s the largest online destination that help students and businesses gain skills from expert instructors teaching over 155,00 online courses on topics from programming to leadership to Customer Success. Created by: Nils Vinje , Founder & CEO, Glide Consulting.

Customer Success 92

Customer Success Churn Consulting Marketplace as a Service 92

Sales Hacker

FEBRUARY 19, 2019

She also founded #GirlsClub , which is dedicated to changing the face of sales leadership by helping more women gain the skills and experience needed to apply. During her 18-year sales career, she’s held sales leadership positions at Andreessen Horowitz, VMware, Coverity, Meraki, CORAID, and Inktomi.

VP of Engineering 11

VP of Engineering Sales Hiring Sales Underperforming Technical Team 11

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service.

Technical Review 222

Technical Review Underperforming Technical Team Customer Support Marketplace as a Service 222

OPEXEngine

MARCH 9, 2021

That’s exactly what got the former Zenefits leadership team into trouble. It’s not just about delivering a superior product to the marketplace; rather, several stars must align,” he says. Introduce new leadership. New leadership brings fresh thinking, energy, and the ability to rally a team around a new culture.

Scale 52

Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

Intercom, Inc.

SEPTEMBER 26, 2019

The litmus test is if you’ve created a marketplace: are people actually building on your product because there’s value that you’ve created, or is it just a nifty integration? The upside of having this big two-sided marketplace and extending your product into tons of different products with an API is quite large. But are they platforms?

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

Intercom, Inc.

AUGUST 30, 2018

Two decades later, these two women are blazing trails in design leadership. I did a little bit of consulting along the way and was also at startup called Wealthfront for a while. We ended up having a leadership change that really disrupted the whole organization. They had to make their own. I’ve been at GV now for about a year.

Scale 149

Scale Leadership Scaling Venture Capital 149

Sales Hacker

AUGUST 18, 2020

We’ve got two sponsors, including a new one called Sapper Consulting. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement and help carry the load to help keep your team doing what they do best, winning. Sam Jacobs: Is it a subscription service?

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Sales Hacker

SEPTEMBER 2, 2020

Rifiniti used field sales to turn an old Lenovo consulting relationship into their first SaaS customer. And to facilitate that their website shows some of the services they provide with a vague “get in touch” option and no pricing listed. Companies operating in well-digitized industries (media, IT, finance, professional services).

Scale 108

Scale Outsourcing Services Sales Technical Review 108

yoursales

JANUARY 28, 2022

With sales consulting, lead generation, and outsourced sales clients in the range of 1 to 1500 full time employees you can imagine we come across quite a few different CRMs. With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. ZeroBounce - Award-Winning Email Validation Service.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. But as we look at our market, it’s not all created equal. Jay Snyder: 100%.

Payment Methods 204

Payment Methods Merchant Services Scale Payments 204

Sales Hacker

DECEMBER 8, 2020

The keys to great leadership [18:24]. At 15, he began going to school part-time in Northern England in Manchester, so that he could run a technology consulting business that he had started. And it was essentially providing consulting services for people in my local town and surrounding area. We’re on iTunes.

Scale 98

Scale Sales Hiring Sales Recruiting Technical Review 98

OpenView Labs

MAY 12, 2020

loyal customers, how the company differentiates its brand in the marketplace, and why they founded a thriving user community. Small businesses or teams who adopt it self-service. Notion: A small company with a big audience. Notion strives to solve problems in a delightful way. Honesty, humility and transparency.

Underperforming Technical Team 98

Underperforming Technical Team Marketing Scale B2C 98