SaaStr

OCTOBER 22, 2023

Chandar also spent years at Andersen Consulting (now Accenture) as a strategic advisor to Fortune 500 companies. In 2017, he was named by LinkedIn as one of the top 5 CMOs in the world to follow for thought-leadership in the digital marketing domain. He is a Strategic Advisor to the CEO of Freshworks.

AI Search 239

AI Search Consulting Leadership AI 239

OpenView Labs

DECEMBER 15, 2021

Godard had gone to business school, worked as a consultant, and knew a lot about business strategy, but he still felt like he was missing a key part of the leadership puzzle. He found that missing piece within a practice framework called conscious leadership. . What is Conscious Leadership? Starting with Self Awareness.

Leadership 73

Leadership Entrepreneurship Consulting Engagement 73

Trujay

JUNE 28, 2021

According to Melena Consulting Group, research has shown that employee empowerment goes hand in hand with higher performance, more job satisfaction, and increased loyalty to the company. This article will delve into the best leadership traits to empower […].

Leadership 52

Leadership Consulting Marketing 52

SaaStr

OCTOBER 3, 2023

Be a consultant, build your 30/60/90 plan and job description and iterate and validate during the interview. I was asked to run a 90-minute workshop with senior people and an external consultant. ” — Peter Armaly, VP of CS at ESG “Agreed. .” So yeah – put in the work…” — Simon S.

Interviewing 208

Interviewing Sales Hiring Sales Recruiting Consulting 208

30 Day Leadership

NOVEMBER 14, 2023

Ever wondered about the core elements of effective leadership? In this episode, Nils Vinje hosts Eddie Christian, founder, and CEO of Athfluency Consulting Group. Eddie shares his leadership style, emphasizing trust, transparency, and a clear vision that binds a successful team.

Leadership 52

Leadership Consulting Communication Customer Success 52

Intercom, Inc.

MAY 18, 2021

Commissioning Forrester Consulting. A commissioned study by Forrester Consulting on behalf of Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , reveals how conversational experiences are fuelling customer retention and business growth for global companies. Enter Forrester. Ready to get started?

Scale 210

Scale Business Consulting Leadership 210

30 Day Leadership

JULY 25, 2023

In this episode, leadership coach, Nils Vinje shares a valuable lesson he learned from his experience as a Xerox sales rep. Tune in to hear more about Nils' personal experience and his successful career as a leadership coach and consultant after this difficult job, which is aligned with who he is as a person.

Leadership 52

Leadership Consulting B2B Development 52

Buffer Resources

APRIL 22, 2024

Common examples include life coaches, writers, visual creators, and consultants. Linkedin Known as the social media platform for professionals, LinkedIn is great for developing thought leadership and growing your business reputation. A solopreneur is any business driven exclusively by one person.

Social Media 95

Social Media Scale Growth Hacking Headcount 95

OpenView Labs

JUNE 11, 2020

” Here are five ways leadership can get more involved in supporting diversity and inclusion: 1. Educate and empower your leadership team. There are great books, trainings and consultants doing work in this space. I highly recommend engaging your leadership team in this education early and often. Leading by example.

Leadership 52

Leadership Scale Government Education 52

Sales Hacker

MARCH 19, 2024

She started her career as a management consultant for PricewaterhouseCoopers. 25:49) Unlocking potential: a leadership journey. (27:33) She has also created award-winning integrated campaigns with data storytelling. Prior to Twilio Segment, Katrina worked at Zuora, Salesforce and SAP.

SaaS 83

SaaS Banking Acquisition Consulting 83

Totango

JANUARY 22, 2024

These use cases free up time spent on tasks like pre-calls or sifting through customer data, empowering customer success managers (CSMs) to focus on more strategic initiatives and consultative customer guidance. Human expertise, along with AI technology, transforms CS into a significant growth engine for their companies.

Customer Success 94

Customer Success Generative AI AI Scale 94

Valuize Consulting

NOVEMBER 23, 2021

Developing A Transformational Leadership Approach. A major factor that will guide and drive the path forward is to champion transformational leadership. A major factor that will guide and drive the path forward is to champion transformational leadership. Can you tell us more about your efforts and focus in this area?

Customer Success 52

Customer Success Leadership Interviewing Development 52

SaaStr

JULY 22, 2022

In light of this strain on B2C, Attentive has shifted its strategy to be more consultative toward customers and advise them on navigating through legal and ethical customer engagement tactics. When it comes to brand awareness, Koehler states that the marketing team must have the trust of leadership and not expect an immediate payoff.

B2C 207

B2C Scale Marketing Sales Hiring 207

SaaStr

MARCH 20, 2024

There’s a lot of nuance between moments where consultants are helpful and snake oil salesmen who want to be fractional CMOs doing strategy,” Jason says. And if you have to let someone go, do so in a way that when they reflect on their time in your business and about you as a person, they’re left with as positive an experience as possible.

Sales Hiring 236

Sales Hiring Sales Recruiting Scale Headcount 236

30 Day Leadership

OCTOBER 4, 2022

In this episode of the B2B Leadership podcast, Yaswanth Reddy , Senior Director of Customer Success at Bidgely , and best-selling author and leadership coach Nils Vinje dig into the topic of building trust and much, much, more. 3:13 - First leadership position - Yaswanth comes from a consulting background. means to him.

Leadership 52

Leadership B2B Consulting User Experience 52

30 Day Leadership

OCTOBER 5, 2022

In this episode of the B2B Leadership podcast, Yaswanth Reddy , Senior Director of Customer Success at Bidgely , and best-selling author and leadership coach Nils Vinje dig into the topic of building trust and much, much, more. 3:13 - First leadership position - Yaswanth comes from a consulting background. means to him.

Leadership 52

Leadership B2B Consulting User Experience 52

SmartKarrot

DECEMBER 12, 2023

To delve deeper into the nuances of the Customer Success Career Path to Leadership, we bring you a compelling conversation between two industry experts, Bhumika Arora, Founder and Consulting Coach at Ruffday Coaching Services, and Rohan Sheth, Director of Growth at SmartKarrot Inc.

Leadership 10

Leadership Customer Success Sales Hiring Healthcare 10

SaaStr

MAY 27, 2021

Although, in consultations with founders of many of these SaaS companies, I’m often caught by surprise to learn that they’ve made upward of a dozen hires, but zero are for customer-facing roles. You’ll want them to be a powerful individual contributor but also exhibit leadership in their own right.

Sales Hiring 168

Sales Hiring Scale Venture Capital Sales 168

Buffer Resources

APRIL 19, 2023

When I decided to launch my disability public speaking and DEI consulting business in 2021, I didn’t have any background in the industry. I loved getting to use my voice and story to help create a more inclusive world and started working on a strategic plan for turning my thought leadership into a business.

Outsourcing Services 101

Outsourcing Services Investment Social Media Revenue 101

Sales Hacker

JUNE 9, 2020

Of course, we’re talking about what’s going on during the pandemic, but also just about his leadership skills and his experience. ” Sam Jacobs: If you’re not going into consulting or finance, what are you doing with your life? It’s a discussion among the whole senior leadership team, for sure.

Leadership 78

Leadership Scale Sales Recruiting VP of Engineering 78

Intercom, Inc.

MAY 20, 2019

The other path, the one I’ll focus on in this post, continues along the journey of individual contributor : to mastery of the craft of design, to leadership without the need to manage, to above all else shipping great work. Another dimension on which behaviors can be assessed is whether you are demonstrating leadership in your role.

Development 223

Development Leadership AI Search Communication 223

User Pilot

AUGUST 30, 2023

Product management and leadership From the struggle to balance innovation and market fit to maintaining a customer-centric approach to product development and navigating talks with business partners, product leaders face many challenges. Product management and leadership speakers. leadership to uphold your customer-centric focus.

Scale 105

Scale AI Growth Hacking Innovation 105

Intercom, Inc.

MAY 13, 2021

. “Not only do I look for people with CSM high-touch enterprise experience, but I’ve also broadened out and looked for people with no CSM experience and no SaaS experience but who have deep consulting experience. Since then, you’ve spent over 12 years in post-sales leadership. So, I think it has served me well.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

Andreessen Horowitz

FEBRUARY 13, 2024

Here, we’re sharing an actionable guide for biotech leadership teams as they start the process of building or renovating their own data room. Human Resources The HR section should include consulting agreements, recruiting agreements, and any specific board/director expertise not already covered in your confidential investor deck.

Development Team Review 119

Development Team Review Technical Review Finance Systems Review 119

Scytale

OCTOBER 9, 2023

Her accomplishments include being recognized as one of the “Top 50 Most Influential Women in Cybersecurity” by SC Media UK in 2019 , as well as securing the coveted “Woman Information Security Professional” award at the (ISC)2 Information Security Leadership Awards.

Technical Advisors 52

Technical Advisors Cybersecurity CTO Scale 52

Sales Hacker

APRIL 26, 2022

Today, TJ Macke , SVP Strategy at Sapper Consulting, LLC , joins the show to help us cut through the glut of technology to know exactly how to deliver what a buyer needs when they need it. Necessary mind shifts around change management and leadership. powered by Sounder. The risk/ambition continuum in sales tech.

Innovation 83

Innovation Consulting Leadership Revenue 83

ChurnZero

JANUARY 25, 2024

Skillset 3: Customer-centric consulting While new technology fuels efficiency, the heart of CS remains in understanding and anticipating customer needs. CSMs still need a consultative skillset for building trust, advocating for customers, and turning them into champions.

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Scale 52

Sales Hacker

AUGUST 10, 2021

In this episode of the Sales Hacker podcast, we have Keith Daw , VP of GSD and Trainer at McDonell Consulting Group , where he ‘Gets Stuff Done’ and teaches the Sandler Training methodology. Keith Daw & McDonell Consulting [3:21]. Keith Daw & McDonell Consulting [2:15]. powered by Sounder. Show Agenda and Timestamps.

Scale 104

Scale Underperforming Technical Team Leadership Consulting 104

Sales Hacker

OCTOBER 18, 2022

Guests: Richard Harris – Founder of The Harris Consulting Group. Understanding the best leadership style and culture for you. In this session, we are going to answer a lot of the “I wonder if” questions people have. Kevin Gaither – Business Owner of Inside Sales Expert. Resume Tips (esp for Sales).

Interviewing 60

Interviewing Consulting Leadership Sales Hiring 60

SaaStr

OCTOBER 16, 2023

Acquirers should recognize this and turn the CEOs into 50%-time consultants and “non-executive chairpeople” of their startups, until the help isn’t needed anymore. Especially if the sale is around 5 years or so, that’s when everyone gets tired. Sometimes, all the fancy titles and retention packages won’t cure being tired. Many do not.

Startup 221

Startup Consulting Acquisition Retention 221

ChurnZero

MARCH 10, 2022

To catch a diverse group of individuals, they’re delivering content through their online community platform, their podcast and their weekly leadership calls. Customer Success Leadership Network. Customer Success Network.

Customer Success 98

Customer Success Leadership Consulting Trends 98

SaaStr

JANUARY 25, 2022

Do not bring “consultants”. As soon as you bring a “consultant” with you — I’m out. Being direct (and honest) builds trust. With VCs, you want to build trust quickly, if you can. Bringing the wrong people with you. Do not bring anyone with you that isn’t part of the senior team. 100% of the time. Not sending the deck ahead of time.

Consulting 280

Consulting Investment Cloud Data 280

IT World

DECEMBER 13, 2022

As the digital business and IT consultancy emerged from pandemic shutdowns, Avanade leadership recognized a need to change the employee experience with a greater focus on work/life balance and flexibility.

Consulting 59

Consulting Leadership Business 59

User Pilot

NOVEMBER 21, 2023

If so, you should definitely watch the talk that Jason Knight , a product consultant and advisor, gave at this year’s Product Drive hosted by Userpilot. TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. Let’s dive in!

Technical Review 104

Technical Review Management Underperforming Technical Team Leadership 104

Neil Patel

FEBRUARY 4, 2021

Team and Leadership at NP Digital. Our leadership team is made up of people who embrace that idea. Most of the leadership team have previous experience working with some of the biggest global brands, so the agency was well-positioned to make that shift. Team and Leadership at NP Digital Small Business.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

Intercom, Inc.

APRIL 8, 2020

As the situation escalated a few weeks ago we consulted our business continuity plans and thought hard about the challenges our business would face. The results showed that many senior engineers, engineering leadership and technical program managers felt that their productivity was negatively impacted. New situation, new processes?

Software Delivery 223

Software Delivery Software Review Software Systems Review 223

Sales Hacker

MAY 25, 2021

Panelist: David Rosenstein – Founder of DR Consulting. Join David to explore his top LinkedIn hacks and how to maximize your LinkedIn profile and online presence to drive engagement. ARVE Error: src mismatch url: [link] src in: [link] src gen: [link] comparison url: [link] src in: [link] src gen: [link].

Scale 67

Scale Leadership Consulting Engagement 67