Scytale

SEPTEMBER 3, 2024

Many organizations struggle to find a clear path to HIPAA compliance. They are constantly led off course by trying to understand the complicated terminology, policies and requirements surrounding compliance. They frequently fall short due to misinterpreted jargon or changes in policies and ‘close enough’ is becoming good enough.

Payment Services 98

Payment Services compliance Technical Review Healthcare 98

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. When expiry isn’t available, tool owners review and baseline access quarterly.

compliance 138

compliance Data Software Review Scale 138

Payrix

APRIL 10, 2025

In todays competitive software market, forward-thinking trade and field service platforms are no longer asking if they should modernize their payment infrastructure, theyre working diligently to source the right payments partner to implement innovative solutions before their competitors beat them to the punch.

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

Payrix

OCTOBER 1, 2024

In the latest episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis sits down with Candice Raybourn, Head of Partner Activation at Payrix and Worldpay for Platforms, to discuss the crucial topic of PCI compliance. Candice underscores the financial and reputational risks associated with non-compliance. What is PCI DSS?

Payment Services 113

Payment Services Merchant Services Payments compliance 113

Valuize Consulting

DECEMBER 17, 2024

Getting it wrong impacts your Net Revenue Retention (NRR) performance, customer experience, and operational efficiency. Traditionally, companies have set CSM ratios based on revenue tiers or account sizes, yet these methods are woefully simplistic when considering the complexity of driving customer adoption, retention and expansion in B2B.

Technical Review 52

Technical Review Systems Review Headcount Scale 52

Stax

JANUARY 28, 2025

Seamless integration with your existing tech stack: you must ensure that the providers payment gateway will easily integrate with your existing eCommerce CMS (Content Management System), website CMS, or SaaS platform. Your testing should check for security compliance, technical performance, and mobile responsiveness.

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

Tom Tunguz

NOVEMBER 8, 2023

Meanwhile, regulation and compliance mean the governance burden only increases. Looking at Snowflake’s net dollar retention over the last few years, it’s clear exactly when the office of the CFO became an important voice within the data world. Executive teams and boards are demanding innovation with LLMs and data.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

How To Buy Saas

MAY 21, 2025

From cloud-based SaaS solutions to on-premise enterprise software , businesses worldwide are leveraging ATS technology to build efficient, fair, and scalable hiring pipelines. Cloud ATS are ideal for most businesses due to their convenience and continuous innovation by vendors. GDPR for data privacy in Europe).

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Payrix

APRIL 10, 2024

However, excitement aside, it’ll be important for SaaS companies to do their due diligence and understand the exact needs of their niche software users to prioritize and strategize accordingly. This insight was uncovered in our most recent merchant insider survey and report. More isn’t always more when it comes to value-added services.

Merchant Services 130

Merchant Services Payment Services SaaS Payments Payments 130

User Pilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. Starter provides 3 seats, application keys for 1 application, unlimited domains, and a year of data retention. Security Audit & Compliance ( SOC 2 Type 2 and GDPR).

Technical Review 104

Technical Review Pricing Software Review Enterprise 104

Stax

AUGUST 22, 2024

PayFacs handle risk assessment, underwriting, settling of funds, compliance, and chargebacks which exposes them to greater potential risks. Major risk factors for PayFacs include fraudulent transactions, merchant credit risk, regulatory compliance, and operational risks. The due diligence doesn’t stop at onboarding.

Merchant Services 88

Merchant Services Payment Services Payfac SaaS Payments 88

BetterCloud

JANUARY 15, 2025

Compliance violations: Lack of compliance to documented security and privacy policy as well as legal and industry standards can result in legal fees, fines, and reputational damage. Unknown SaaS apps lurking around your SaaS environment jeopardize security posture and compliance with government and industry regulations.

Payment Solutions 52

Payment Solutions Payment Services SaaS Payments Payment Methods 52

Stax

MARCH 18, 2025

To choose the right payment processing solution for your business, you need to evaluate your business needs, evaluate security and compliance standards, and evaluate different payment processors based on pricing, features, customer support, and scalability. Faster resolution speed reduces revenue loss due to fraudulent claims.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

User Pilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. Ensure legal compliance: Obtain security certifications, like SOC2 Type II, and ensure industry-relevant compliance, such as with GDPR or HIPAA, all of which Userpilot’s security standards provide.

SaaS 83

SaaS Social Media Interviewing Scale 83

Scytale

MAY 29, 2025

In fact, CCPA compliance can be the key to building trust, setting your business apart in a highly competitive US market, and strengthening your security posture. Join us as we explore how you can turn the CCPA from a compliance burden into a real competitive advantage for your company. What is CCPA? Lets start with the essentials.

compliance 52

compliance Scale Systems Review New CTO 52

User Pilot

NOVEMBER 25, 2023

Looking for a good retention analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Retention 85

Retention Software Review Technical Review Scale 85

Clouded Judgement

MARCH 22, 2024

Enterprise software businesses strive for 90-95% gross retention (generally the percent of revenue that sticks with you vs churns altogether), with net expansion in the 120%+ range (the aggregate change in expansion - contraction - churned revenue). Namely, retention!! For “fake” ARR, retention can vary wildly.

AI 190

AI Cloud Revenue Technical Advisors 190

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. They must also ensure that sub-merchants are compliant with the regulations set by card companies, e.g. PCI compliance.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Payrix

JULY 24, 2024

What’s particularly appealing is that it protects software companies from the risk, compliance, operational costs, and other complexities associated with payments — all of which are managed by Payrix. It’s also an optimal path for launching quickly, if speed-to-market and technology concerns are a priority.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

Scytale

APRIL 9, 2024

What is SOC 2 Compliance? SOC 2 (Service Organization Controls 2) is a set of compliance requirements geared toward technology-based companies that use cloud-based storage of customer data. All administrative, technical, and logical controls are validated for adequacy. SOC 2 is both an audit procedure and criteria.

Technical Review 98

Technical Review Systems Review compliance Software Review 98

ChurnZero

JANUARY 13, 2022

This is in part due to a rise in the standing of the Chief Customer Officer role. Adi began her career in tech as a programmer at Amdocs, where she rapidly grew into managerial roles implementing client-specific solutions, where she later shifted into client success roles. Adi Janowitz, Chief Customer Officer, Hibob.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

How To Buy Saas

MAY 28, 2025

Users see richer, context-aware features (like smarter chatbots or code assistants) that boost satisfaction and retention. Security and Compliance: Orchestration centralizes data governance. CAI Stack notes that coordinated models trained for specific compliance rules help ensure that all operations meet legal standards.

Artificial Intelligence 53

Artificial Intelligence Underperforming Technical Team AI Search Scale 53

Scytale

AUGUST 12, 2024

Ready to tackle POPIA compliance? ” Whether you’re a seasoned pro or just dipping your toes into the compliance waters, it’s key to get your head around the ins and outs of POPIA. .” No need to get fancy—just straightforward tips and advice to help you nail POPIA compliance.

compliance 52

compliance Technical Review Social Media Retention 52

User Pilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.) Use referrals to encourage users to refer your app to others.

Mobile 66

Mobile Acquisition Software Review Social Media 66

Full Session

DECEMBER 23, 2024

In this article, we will help you find the best Mouseflow alternative that can help you dig deeper into user behavior, satisfaction, and retention. We protect your users’ privacy through GDPR, CCPA, and PCI compliance. Don’t worry, you’re not alone! Which Mouseflow Alternative Should You Pick?

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

User Pilot

AUGUST 27, 2024

Personalization : Personalizing the user journey increases customer satisfaction , retention, and revenue—it’s no longer optional. Multi-channel user engagement : Engaging with customers across multiple channels leads to higher retention and more opportunities to close deals, especially in long sales cycles.

Trends 104

Trends Technical Review Software Review Social Media 104

Stax

MARCH 18, 2025

While tokenization and encryption both protect credit card data and enhance data security, these payment technologies work in different ways. Tokenization streamlines PCI DSS compliance, can improve customer retention, and provides an extra layer of security for payment collection.

Payment Services 88

Payment Services Payment Methods SaaS Payments Merchant Services 88

Stax

AUGUST 20, 2024

Some challenges and considerations of embedded finance and fintech involve regulatory and compliance issues, data privacy and security, and stiff competition. Insurance companies provide transactional APIs and technology infrastructure to allow merchants to integrate their insurance policies with their platforms.

Payments 88

Payments Payment Methods Merchant Services Finance 88

User Pilot

MARCH 11, 2024

Looking for an effective retention analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your retention analytics needs. Looking for a Better Alternative for Retention Analytics?

Software Review 52

Software Review Retention Technical Review Systems Review 52

Subscription Flow

OCTOBER 2, 2024

This may happen due to a variety of reasons, which we will explore shortly. These businesses invest a lot in sales, customer retention strategies and advanced billing software to grow their bottom line. An effective revenue retention strategy begins by identifying the reasons behind revenue leakage.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

User Pilot

MARCH 14, 2024

Looking for an effective retention analytics tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your retention analytics needs. Cohort analysis : Analyze retention trends using cohort tables.

Software Review 52

Software Review Retention Technical Review Systems Review 52

How To Buy Saas

DECEMBER 20, 2024

Reviewing KPIs: KPIs or Key Performance Indicators are important for SaaS businesses. It is an important metric for SaaS accounting because it helps you understand your customer retention and satisfaction so that you can develop better strategies and improve your services.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

User Pilot

AUGUST 31, 2023

While you can only view the user cohort changes in Heap, GA4 allows you to analyze retention by seeing differences in active users, event count, transactions, or purchase revenue. You can track retention of your preferred segments in 90 days by default, but you can also select other time ranges. Retention analysis in Heap.

Software Review 104

Software Review Technical Review Underperforming Technical Team Retention 104

Stax

JANUARY 29, 2024

Recurring revenue recognition—ASC 606-compliant ASC 606 is the revenue recognition standard all businesses must comply with if they are entering into contracts with customers—so when we’re talking about subscription-based relationships, maintaining compliance with this standard is key. How Does it Work in the Real World? Stax Bill has 4.2

Stax 88

Stax Payments Payment Services Payment Features 88

ChurnZero

MARCH 31, 2022

Following the webinar, we invited Dave to give his rapid-fire takes on tracking the retention of auto-renew customers, calculating customer lifetime value as a startup, comping CSMs on expansion, determining the importance of measuring time to value, and much more. tech ops, AWS, technical support). A: I love auto-renews.

Customer Success 98

Customer Success Metrics Technical Review Scale 98

Audacix

SEPTEMBER 14, 2022

Remember, ISO 27001 accreditation along with GDPR compliance and other such certifications, is considered an international standard for proving that your business objectives align with the security requirements of interested parties, eg. your enterprise customers. And your opponents already have it. How do ISO 27001 audits work?

Underperforming Technical Team 95

Underperforming Technical Team Cybersecurity SaaS Systems Review 95

Stax

FEBRUARY 26, 2024

This business model often leads to increased loyalty and customer retention. By streamlining the payment process, businesses can focus on delivering exceptional products or services, thereby enhancing customer satisfaction and retention. Implementing and maintaining a recurring payment system also involves technical complexities.

Payment Services 88

Payment Services Payment Features Merchant Services Payment Methods 88