SaaStr

JUNE 29, 2023

As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market. Software that is difficult or time-consuming to remove is more likely to be purchased and renewed. SaaS buying has changed. Why is this? Well, they’re sticky.”

VP of Engineering 286

VP of Engineering Trends Sales Hiring Cybersecurity 286

TechEmpower SaaS

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Overall, generative AI is a transformative asset in the software engineering lifecycle, from conception to deployment.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

Scytale

DECEMBER 5, 2024

If you’re running a SaaS business that handles the personal data of California residents and are not actively addressing CCPA compliance, you’re missing a seriously big piece of the puzzle. If the thought of navigating compliance feels like an endless maze of legal jargon, you’re in luck. Can’t you just handle it yourself?

compliance 52

compliance Technical Review Systems Review Software Review 52

Clouded Judgement

JANUARY 24, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. For many current large language models, once they are exposed to domain-specific challenges or niche inquiries—like in-depth product troubleshooting or compliance-related questions—they can stumble. Follow along to stay up to date!

Enterprise 159

Enterprise AI Cloud Artificial Intelligence 159

Subscription Flow

OCTOBER 16, 2024

In today’s fast-tracked financial landscape, billing software has become a need. That is why most modern SaaS and subscription-based businesses have transitioned to using a good billing software, reducing their workload by a great deal. A billing software is the ultimate solution to your growing business’s complex needs.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

SaaStr

SEPTEMBER 11, 2024

Lucid is the leading provider of visual collaboration software with over 70M users worldwide. To do this, Lucid invested in a growth team tasked with iterating on all aspects of pricing, packaging, click pathing, and CTAs. Customers still needed simple pricing and seamless expansion. This is where product-led sales comes in.

Scale 300

Scale Scaling Sales Hiring compliance 300

SaaStr

MARCH 18, 2025

Software engineering teams have been early adopters of AI coding assistants precisely because they provide an immediate, measurable lift. They use AI for price discoverability and optimization, with a setup that drives annual retention. This is exactly backward.

Technical Review 167

Technical Review Artificial Intelligence AI Marketplace as a Service 167

Subscription Flow

OCTOBER 10, 2024

It does not support multiple payment gateways, and modern compliance standards. A system which supports recurring subscriptions, and advanced pricing strategies. Integration Problems The new billing system must be capable of smoothly integrating with external software such as CRMs or accounting platforms.

Payment Solutions 105

Payment Solutions Payment Services Systems Review SaaS Payments 105

FastSpring

DECEMBER 16, 2022

One popular solution for managing and automating parts of the sales process is by using CPQ (Configure, Price, Quote) Software. CPQ (Configure Price Quote) is a type of sales software that allows sales reps to quickly and easily configure products and services, generate accurate pricing, and create quotes to be sent to customers.

Payment Services 148

Payment Services Payment Solutions Pricing Payments 148

Neil Patel

DECEMBER 13, 2020

Everyone I work with uses document management software, and you should too. Whether you are trying to go green, stay organized, build great looking newsletters, or meet the most stringent regulations, document management software can make a hard process much easier. The Top 5 Options for Document Management Software.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

Tom Tunguz

OCTOBER 8, 2018

I’ve written quite a bit about the public market software multiples. In the private markets, high growth software companies are often priced as a function of the ARR at the end of next year. Aside from compliance efforts, not much. They should be priced similarly, provided the metrics are similar.

Software 170

Software Marketing Acquisition compliance 170

Neil Patel

DECEMBER 5, 2020

These are just two of the reasons that any business looking to grow should get auto dialer software. Here are the top six auto dialer software options on the market. The Top 6 Options For Auto Dialer Software. How to Choose the Best Auto Dialer Software for You. Compliance. Managers get real-time KPIs at a glance.

Software Review 144

Software Review Software Scale compliance 144

FastSpring

OCTOBER 23, 2024

With the merchant of record model, you can let your MoR provider worry about payment processing , regulatory compliance, and global tax compliance , because the MoR will be the entity accepting global payments and selling the product. Tax Compliance Worrying about the international taxes that come with selling globally?

Merchant Services 148

Merchant Services Payments Payment Methods Payment Services 148

SaaStr

MAY 4, 2022

The internet economy is expected to double from 2019 to 2023—and that’s after the cost of software tools to run your business has collapsed, from $4M in 2011 to a paltry $4000 today. Software companies have realized how much of the market can be tapped by servicing horizontal use cases with vertical functionality. Key takeaways.

Payment Features 255

Payment Features Payment Services Outsourcing Services Payment Solutions 255

Neil Patel

OCTOBER 7, 2020

Enter employee scheduling software. Which employee scheduling software is the best? The Top 6 Options For Employee Scheduling Software. As previously mentioned, employee scheduling software is a versatile category. Some software is built to scale, while others are intended for smaller businesses and single sites.

Software Review 145

Software Review Software Systems Review Sales Recruiting 145

Neil Patel

DECEMBER 22, 2020

Call recording software is a useful tool for businesses and individual users alike. From quality assurance to employee training, compliance, record-keeping, dispute resolution, and more, there are dozens of reasons why organizations can benefit from recording calls. The Top 6 Options For Call Recording Software. Smartphone Apps.

Software Review 141

Software Review Software Scale compliance 141

SaaStr

AUGUST 21, 2024

May Habib, CEO and Co-Founder @ Writer.ai May Habib, CEO and Co-Founder @ Writer.ai May Habib, CEO and Co-Founder @ Writer.ai

CTO 277

CTO Scale Travel AI 277

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. With many payment processors, you’ll need additional software to manage complex recurring payments, taxes, chargebacks, dunning, and more. 3 Subscription Management Software.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

Neil Patel

SEPTEMBER 15, 2020

From hiring to onboarding, employee scheduling, and HR compliance, there are dozens of responsibilities being juggled. That’s why HR software has become so popular over the years. Interested in getting HR software, but don’t know where to start? The Top 5 Options For HR Software. You’ve come to the right place.

Software Review 131

Software Review Software Systems Review compliance 131

SaaStr

DECEMBER 3, 2024

Who is Peter Gassner CEO and Founder of SaaS Leader Veeva Systems Peter Gassner has established himself as a significant figure in enterprise software, particularly through his leadership at Veeva Systems. Instead of building generic enterprise software, he went all-in on life sciences. Classic vertical SaaS expansion.

SaaS 258

SaaS Leadership Cloud Enterprise 258

Clouded Judgement

DECEMBER 1, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. There were also quite a few questions around cost and compliance. And on the latter - there will be more guardrails and structure in place to appease some of the compliance questions. Is this a sign that software headwinds have bottomed?

AWS 302

AWS Cloud AI Search Cost optimization & reporting 302

Neil Patel

SEPTEMBER 27, 2020

An applicant tracking software , also known as ATS software, can help businesses reach a wider pool of qualified applicants as well as manage data from various sources – all at a single platform. This software is used by departments and hiring managers to carry out internal hiring. ATS Software Type.

Software Review 144

Software Review Software Interviewing Scale 144

FastSpring

OCTOBER 13, 2023

FastSpring provides an all-in-one payment platform for SaaS , software, video games, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Pricing starts low per transaction, but it will add up quickly if you’re looking for a more robust service. Interested? Interested?

Payments 160

Payments Payment Methods Payment Services Merchant Services 160

Neil Patel

NOVEMBER 29, 2020

Adopt the best call center software and you will outfit your teams with the tools they need to communicate effectively. Modern call center software is all you need to get up and running. The Top 5 Options For Call Center Software. How to Choose The Best Call Center Software For You. End of story. Calling Capabilities.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

FastSpring

JANUARY 10, 2023

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. In broad strokes, recurring billing consists of four steps: Setting up trials, recurring billing intervals, and pricing models. Handling failed payments and customer notifications.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

Neil Patel

SEPTEMBER 2, 2020

Enter… modern-day accounting software. However, choosing the best accounting software isn’t easy, thanks to the thousands of options on the market. This article covers how to choose the right software, the different types of software, and my top five recommendations. Let’s get started! Mobile accessibility.

Payment Solutions 145

Payment Solutions Software Review Software Payment Methods 145

SaaStr

JANUARY 24, 2022

With that, I asked my first controller at my first start-up, Anita Kutlesa, who has since gone on to be CFO at several SaaS and software companies, from Pipedrive to Coverity and more, to share her suggestions and learnings: … The Top 10 Important Finance Mistakes First Time Founders Make. Mistake #9: Don’t forget about compliance.

Finance 328

Finance Outsourcing Services Systems Review Technical Review 328

Payrix

APRIL 10, 2025

In todays competitive software market, forward-thinking trade and field service platforms are no longer asking if they should modernize their payment infrastructure, theyre working diligently to source the right payments partner to implement innovative solutions before their competitors beat them to the punch.

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

FastSpring

SEPTEMBER 12, 2024

If you’re not sure how to kickstart growth for your digital products or software business in Asia, listen or watch now! In simple terms, we handle everything from payments to fraud management, to custom support and tax compliance, so that sellers can focus on growing their business. Jump to video. | Jump to transcript.

Merchant Services 193

Merchant Services Payment Services Payment Methods SaaS Payments 193

FastSpring

JANUARY 27, 2022

How SoStocked increases retention through grandfathering existing customers into lower prices. When you raise your prices, don’t raise them on your existing customers,” co-founder Chelsea Cohen explains. Chelsea also encourages SaaS companies to experiment with pricing to increase customer demand. Learn more here.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

Neil Patel

OCTOBER 2, 2020

The Top 7 Options For Live Chat Software. How to Choose the Best Live Chat Software For You. Most plans will have some limitations on how many support reps can access the software. Why exactly are you in the market for live chat software? But some software is designed to accommodate specific needs and goals.

Software Review 142

Software Review Software Scale Systems Review 142

Clouded Judgement

FEBRUARY 7, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. The unlock here of “group + triage + agent” will be the backbone for the next wave of software. Not the best start to cloud software earnings season! Follow along to stay up to date! The list goes on. There are so many others.

Systems Review 146

Systems Review Cloud AI Artificial Intelligence 146

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. Trisha Price. You can see the full video here , and read the podcast transcript below.

Payment Solutions 189

Payment Solutions Pricing Payments Payment Services 189

SaaStr

NOVEMBER 25, 2022

The main driver behind this success is that from day one, Atlassian took a product-led self-service approach to enterprise software. Do your best so that customers can find and experience your product’s value quickly and let your product and pricing sell themselves. This makes it easy for customers to expand their use cases.

Scale 258

Scale Scaling Marketplace as a Service Entrepreneurship 258

Stax

MAY 13, 2025

Fee structures matter; understand the differences between interchange plus, flat rate, tiered, and subscription pricing to find the most transparent and cost-effective option. POS system – A combination of hardware and software that lets you accept in person payments and process sales on-site.

Merchant Services 88

Merchant Services Payment Services Payment Methods SaaS Payments 88

Blulogix

JANUARY 3, 2025

Navigating these changes requires businesses to adopt compliance-focused billing software and automated subscription management tools that ensure adherence to legal standards while maintaining operational efficiency and customer trust. Automated systems can generate compliance reports on demand, saving time and resources.

Payment Features 52

Payment Features Subscription Management compliance 52

Stax

MARCH 18, 2025

To choose the right payment processing solution for your business, you need to evaluate your business needs, evaluate security and compliance standards, and evaluate different payment processors based on pricing, features, customer support, and scalability. Talk to sales What is a Payment Processing System?

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88