Stax

JUNE 3, 2025

Whether you’re building your first product or scaling an established solution, understanding the SaaS platform model is essential for long-term growth. Contact sales What is a SaaS Platform? It’s designed to help users solve specific problems, streamline workflows, and scale their operations with ease.

Payment Services

Sales Hacker

JULY 23, 2025

With over 15 years of go-to-market experience across foodtech and vertical SaaS, Erica has led revenue at companies like Slice, Seated, and Odeko, and held roles across sales, customer success, partnerships, and RevOps. Capture social proof at scale. Arm reps with credible stories. Close more deals with trust.

AI

Valuize Consulting

DECEMBER 17, 2024

Defining the right Customer Success Manager (CSM)-to-account ratio is a nuanced challenge. This applies to any customer success focused role assigned a portfolio of accounts. Getting it wrong impacts your Net Revenue Retention (NRR) performance, customer experience, and operational efficiency.

Technical Review

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more.

Scale

Teamgate

JULY 25, 2025

Case Studies Learn best practices from our customers. Case Studies Learn best practices from our customers. Integrations +1 725-254-2694 Start Free Trial Login Log in Sign up REQUEST A DEMO --> Sales Management S.M.A.R.T. Goals for Sales & CRMs Chase Horn July 25, 2025 Learn how S.M.A.R.T. lead conversion rates).

Scale

Frontegg

JUNE 9, 2025

By outsourcing this function, organizations can benefit from the following: Scalability : Benefit from the cloud’s efficient scaling for things like adjusting demands, accommodating peak usage periods like mass login events for a limited promotion without performance degradation.

Outsourcing Services

Frontegg

JUNE 23, 2025

Key takeaways CSPM identifies and fixes cloud misconfigurations to maintain compliance and reduce security risks. Key capabilities of CSPM include multi-cloud integration, policy enforcement, threat detection, compliance mapping, and contextualized risk analysis. What is cloud security posture management (CSPM)?

Cloud

ChurnZero

MARCH 24, 2025

Too many customer teams are still relying on mismatched technologyand it’s holding them back. ChurnZeros latest Customer Success Leadership Study found that technology adoption shifts depending on company size by revenue. A CRM is a great tool for sales operations, but it falls short for customer success needs.

Technology

User Pilot

OCTOBER 20, 2024

As a result, it can be easily scaled to accommodate a growing customer base without any drop in quality. Indeed, an automated onboarding process creates a more efficient, personalized, and satisfying experience for your customers, leading to stronger relationships and long-term success.

Onboarding

Scytale

JUNE 4, 2025

Combining the premier provider of SOX ITGC automation with the global leader in security compliance automation to create the first complete compliance enterprise suite. Were proud to welcome AudITechs co-founders, Eli Edry and Roni Beeri, to the Scytale team as we integrate their core solutions directly into our Enterprise Suite.

compliance

Blulogix

JUNE 13, 2025

But as companies scale into the enterprise—whether in SaaS, UCaaS, IoT, or managed services—their billing needs evolve fast. BluLogix earned top rankings in the MGI 360 Ratings, specifically for our ability to support complex monetization models, data mediation, n-tier partner ecosystems, and enterprise-scale quote-to-revenue automation.

Payment Features

Stax

MAY 23, 2025

It can also make it easier to manage compliance, automate reporting, and scale operations. It shows that you’re invested in solving real customer pain points and evolving your product to meet their needs. Tools for scaling and insights As your platform grows, your payments volume can too. Contact sales 2.

Payments

ChurnZero

DECEMBER 19, 2024

Theyquestion the status quo, and relentlessly pursue their customers’ success, using ChurnZero software to power their initiatives and achieve breakthrough results. We’re delighted to introduce the winners of the 2024 ChurnHero Awards for customer success! Our customers are much happier too, says Dustin.

Customer Success

How To Buy Saas

JUNE 26, 2025

In this review, we’ll explore how ProProfs Knowledge Base works, the solutions it offers, its standout features (with an in-depth look at each), pre-built templates, real customer success stories, media recognition, awards, security measures, and support. Minimalist & Custom Templates : Want to start clean?

Technical Review

Sales Hacker

JUNE 24, 2025

From viral LinkedIn content and founder-led dinners to the now-infamous “donut drop” strategy, this episode is packed with practical, first-principles GTM plays you won’t find in a sales playbook. Both Centari and Atrix AI scaled founder-led sales by hiring a Chief of Staff to operationalize and extend GTM efforts.

AI

Sales Hacker

MAY 27, 2025

Navigating payroll, benefits, and compliance shouldnt slow you down. They work with startups and scaling businesses to help take HR off your plate, so you can stay focused on building product, growing revenue, and hiring great people the go-to-market engine. Thats where TriNet comes in. We don’t know exactly what it is.

Technical Review

Sales Hacker

JULY 25, 2025

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. In contrast, the AI Fast Track operates on a different scale, with Seed rounds ranging from $6M to over $100M, driven by technical moats and founder pedigree rather than revenue. The criteria for a mega-round has changed.

Scale

Sales Hacker

FEBRUARY 11, 2025

Jordan explains how to use AI tools like ChatGPT, Deep Research, and Claude to create your own AI workflow for prospecting accounts and creating highly targeted and extremely valuable messages for target decision-makers. These are leads that you might want to go chase. Scott Barker: I love it. Scott, you compete against this company.

ChatGPT

Sales Hacker

MAY 30, 2025

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. When sales and marketing leaders operate in silos, companies leave growth on the table. Heres a tactical breakdown of four practices for creating alignment from the top, from leading companies and GTM executives.

Scale

Stax

JUNE 24, 2025

Talk to sales Understanding Credit Card Processing Companies At a high level, a credit card processor acts as the middleman between your customer’s card issuer and your business bank account. A smooth, secure payment experience builds customer trust. Laggy terminals or limited payment methods can lose you the sale.

Payment Services

SaaStr

SEPTEMBER 11, 2024

Lucid is the leading provider of visual collaboration software with over 70M users worldwide. Stephanie Couzin, the VP of GTM Strategy and Ops, and Roderick De Greef, the VP of Sales and GM EMEA, share Lucid’s transition from a PLG company to a PLG and Sales-Led company. This is where product-led sales comes in.

Scale

SaaStr

AUGUST 9, 2024

From startup to $500M CARR, Spencer Burke, SVP of Growth at Braze, shares how Braze scaled a growth and customer success team. In this AI moment we’re in, there are still many moments in scaling a company where intuition still matters. Everything customer facing that required product expertise lived under the umbrella.

Scale

SaaStr

NOVEMBER 24, 2020

Check out the low down on our sponsors for SaaStr Scale who are helping to make this event happen. Gainsig ht works to help businesses build deep and lasting relationships with their customers through their very own Customer Success platform. Freshworks.

Scale

SaaStr

DECEMBER 1, 2021

With two weeks left to go until SaaStr Scale 2021, we’re looking at an incredible speaker line-up this year. Tickets to Scale are free, so be sure to sign up to join us live on December 15th! SaaStr Scale is dedicated to bringing you the playbooks for scaling to $100M and beyond. Mark Wayland, CRO @ Box.

Scale

SaaStr

JULY 12, 2024

Scaling to $150M ARR and beyond is no simple task. Will this change as Grafana Labs scales? Grafana Labs still has features and capabilities they hold back that appeal to large enterprises, such as things around security and compliance. But they’re still one of the last remaining open-source companies at scale.

Scale

SaaStr

NOVEMBER 25, 2022

Scale-ups are exciting. Scaling to satisfy customers’ demands depends on innovation and foresight combined with enterprise-ready technology and the right partners. On top of considerable dedication, creating a scale-up requires a functional edge—a unique and unreplicable capability compared to the players in the industry.

Scale

SaaStr

NOVEMBER 28, 2022

These two departments are a SaaS company’s most important; without their alignment, there is no growth or scale. Another strategy we often see is moving from a PLG model to a sales assistive model with a more established sales team that can sell the product to the customer. . Set them up for success. .

Scale

SaaStr

MARCH 16, 2021

One of the biggest frictions that comes up as you scale is … hiding things. Sales comes under pressure to hit the quarter, and wants to overdiscount (and hide the overdiscounts). Ops and engineering can feel like its easier to hide downtime and other issues from customers that weren’t online during the incidents.

Scale

SaaStr

AUGUST 2, 2024

Canva Head of Sales and Success for EMEA, Jorge Bestard, and Head of Strategic Sales for EMEA, Daniela Nyarko, share Canva’s journey from PLG to Enterprise, strategies to navigate the PLG trap, and why it’s so attractive. You get traction in the market and raise a round to build a marketing and sales team.

Scale

SaaStr

JULY 30, 2024

Product-led outperformers generate ten percentage points higher in ARR and 50% higher in valuations than sales-led growth outperformers. PLG ensures your product is doing the work for you in terms of customer advocacy, acquisition, and retention. How do you scale PLG? What does scaling Enterprise ARR mean?

Underperforming Technical Team

SaaStr

NOVEMBER 1, 2022

We remain optimistic about the prospects of cross-border SaaS. Companies in our region are good at achieving PMF and scaling to $1 million-$5 million ARR efficiently. The promise of SaaS was healthy profitability at scale and yet we see companies with hundreds of millions of dollars in revenue burning cash. That’s too tactical.

Scale

SaaStr

JULY 1, 2024

One way is by talking to your customers and prospects. Ideally, you should have some customers at the upmarket deals if you go on this journey. Figure out what they care about, how they use the product, and how they describe success when using it. So, find sellers inside your sales org who can at least get you started.

Sales Hiring

SaaStr

JANUARY 30, 2023

This insight led Deel to focus on solving payments and compliance. Building revenue operations to support sales Deel had onboarded nearly 100 clients, reports showed good traction, and it was time to leverage this opportunity. Manage scaling issues by using data to plan ahead and being team and customer-obsessed.

Sales Hiring

SaaStr

JULY 20, 2021

Cecily Sackey, Senior Customer Success Manager @ Capchase & Alex Pedraza, Head of New Business @ Capchase. How to Move Upmarket and Serve Multiple Customer Segments at the Same Time with Square’s Global Head of Sales. Ashley Grech, Global Head of Sales @ Square. with Notion Capital. Quite a day!

Payments

SaaStr

AUGUST 21, 2024

So we’re scaling up the final speakers for 2024 SaaStr Annual, Sep 10-12 in SF Bay! We’re also starting to roll out sign up for 100s and 100s Braindates and Mentorship Sessions now, look for an email in your inbox soon if you are signed up for Annual! We’ll post the top ones soon! May Habib, CEO and Co-Founder @ Writer.ai

CTO

Stax

MARCH 18, 2025

Ensuring long-term success with SaaS operations and sustainable growth is difficult for most SaaS applications. It can be easy to consistently double revenue if you’re an early-stage company, but as you scale up, sustaining that becomes more difficult. Customer acquisition cost. Monthly/annual recurring revenue.

Scale

SaaStr

MAY 4, 2022

But, as a business grows, teams may find that this success hinges on overcoming one final hurdle: building a financial stack. These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. Scale processes and distribution.

Payment Features