Casey Accidental

NOVEMBER 13, 2019

Let’s break down these definitions so we know where we’re at: SAAS: software that businesses access online and purchase via a subscription e.g. Slack, Adobe, Atlassian. SAAS-like: any number of different models where a business sells software to businesses online, but does not charge via a subscription e.g. transactional or pre-revenue.

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

SaaStr

APRIL 4, 2019

Eyal Manor : But there is a lot of investment in that direction. Megan Leuders: And when you were talking to CEOs and CTOs today, what do you believe is the biggest technology challenge that they are facing as a SaaS company? And our marketing strategy is completely an ABM approach. Megan Leuders: Yeah. It really is.

Cloud 167

Cloud Scale Trends Machine Learning 167

SaaStr

JULY 25, 2021

Dev Ittycheria: And in some ways even though I’ve been a VC, and an operator, in some ways as an operator, I’m just now investing my time, not my money. Starting a company the second time and running it the second time. 20 VCs do come to me to invest in the company now. It’s a bit easier on a few things.

Sales Recruiting 251

Sales Recruiting Sales Hiring Scale VP of Engineering 251

ProfitWell

APRIL 29, 2019

Let us rage on in the recurring revenue realm. Here, the subscription news and resources you need now. According to her, one of the keys to sustainable growth is keeping consistent with your hiring practices and not letting company culture get lost in the shuffle. Abby here on this April 29th. The Rundown In resources.

Scale 45

Scale Sales Hiring AI Mobile 45

Chargify

APRIL 23, 2019

The “primary risk [during pre-startup] is the failure to design a business plan and strategy that will enable the company to become profitable as it makes sales and earns revenue. That’s why we’ve built subscription management capabilities into our platform. Hiring mistakes (at this stage bad hires can harm company culture).

Scale 74

Scale SaaS Payments Scaling Payment Services 74

Intercom, Inc.

AUGUST 15, 2018

The value of my network outweighs most other investments I made in terms of my career advancement. But in looking back over my career, it’s clear that the value of my network outweighs most other investments I made in terms of my career advancement. Almost there – we’ve sent you an email to confirm your subscription.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Totango

JULY 1, 2022

For B2B SaaS companies, customer loyalty drives subscription renewals and brand advocacy, making it a critical component of a profitable business model. This blog will look at why customer loyalty is vital for B2B SaaS businesses and how successful companies effectively cultivate it.

B2B 108

B2B B2C Underperforming Technical Team Business 108

SaaStr

APRIL 2, 2019

That’s what we’re going to talk about today, my five best strategies to help you drive your next wave of business growth. First strategy, expand your market. So at the end of the day, your strategy is as much about what you don’t do, as what you do. The next strategy is around building new products.

Scale 198

Scale Sales Hiring Scaling Strategy 198

SaaStr

OCTOBER 24, 2019

Exited to Semantic in 2008 and had a good exit for the early SaaS businesses then set up Notion and we focus on SaaS companies, mainly in Series A in the European market. Jos White : We were fortunate enough to lead a Series A investment into Tradeshift back in 2010, I think. Exactly the same strategy.

Payments 103

Payments Payment Features SaaS Payments Underperforming Technical Team 103

CustomerSuccessBox

JULY 19, 2022

Renewing customers contribute significantly to your annual recurring revenue (ARR), which is an important part of the revenue stream that allows businesses to predict and strategize their internal investments. There is no clearly defined method for planning, developing, and managing a customer success segmentation strategy.

Customer Success 52

Customer Success SaaS Payments Payment Services Outsourced Development 52

Intercom, Inc.

APRIL 12, 2018

Most notably he led growth strategy at Creative Market (a global marketplace for design content that was acquired by Autodesk) and Hired.com. A lot of the features in the Dribbble Pro subscription were built in reaction to requests we’ve gotten from the community. He’s also a mentor at Reforge and 500 Labs.

Business 215

Business Branding Startup Leadership 215

Neil Patel

DECEMBER 3, 2020

Email beats all other marketing channels and can generate $37 for every $1 you invest. Before you jump straight to the top email marketing companies and pick one to work with, it’s a good idea to pause first. Great content is the core of any serious email strategy. A Great Company Culture. The best ones always do.

Marketing 111

Marketing Outsourced Development Underperforming Technical Team Scale 111

SaaStock

FEBRUARY 14, 2019

Meet Our Speakers… Patrick Arippol, Managing Director of Early Stage Investments, DGF Investimentos. His first career steps were at Seer Technologies and Monitor Company in the 1990s. He is leading DGF Investimentos’ specialized early-stage investment group – DGF Inova. He will be the chairperson at SaaStock LatAm.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

FEBRUARY 14, 2020

How did her time at Gusto teach her about the right way to build company culture? What price points is required for an ABM strategy to be viable? * 308: RevenueCat is managing tens of millions of dollars in mobile subscriptions and growing 20% a month. Where do so many go wrong with this?

Scale 183

Scale Sales Hiring B2B Scaling 183

SaaStr

MARCH 20, 2019

Prior to joining SendGrid, he spent 4 years at Citrix, where he drove the company’s product strategy for cloud infrastructure and server virtualization. Sameer joined the company in 2010, when Citrix acquired VMLogix, where he served as CEO and doubled revenues during each year of his tenure.

Underperforming Technical Team 128

Underperforming Technical Team Development Software New CTO 128

Sales Hacker

APRIL 25, 2019

And while strategy is incredibly important, considering the cost of every piece of that strategy can be a game-changer to your bottom line. Then, factor in subscriptions to lead databases and validation services –– which, depending on the number of contacts you source, can cost more than $30K per year. In many cases, it’s not.

Outsourcing Services 76

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 76

SaaStr

SEPTEMBER 6, 2019

Jon Herstein: Well, I think it’s a question of degree and I think the concern for a software company, in particular a recurring revenue software company, is when the services revenue becomes too big relative to the size of the subscription revenue. And a lot of people refer to that as revenue mix.

Sales Hiring 130

Sales Hiring Scale Underperforming Technical Team Software Review 130

SaaStr

FEBRUARY 22, 2019

What were some of his big lessons from being CEO at 2 companies during 2 macro market crashes? What does Nick mean when he says, “Customer success will fail if it is just a role and not a strategy?” What can the leader and CEO do to imbue this company wide approach to customer success? What tangible actions are on offer?

Sales Hiring 117

Sales Hiring Customer Success Scale Sales Recruiting 117

SaaStr

MARCH 12, 2019

We have the subscription revenue. The subscription economy. So he added Jill Rowley, the former Chief Growth Officer at Marketo, and formed this company called Stage 2 Capital, where we’ve made five investments and had great backing from the community on the go to market front. Totally changes the game.

Scale 216

Scale Sales Hiring Revenue VP of Engineering 216

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. How to Develop a Customer Success Strategy. Technology Enables Strategy; Doesn’t Define It.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136