SaaStr

JULY 25, 2021

So let me start with the basics on like, what do you look for when you have to hire someone in a sales leadership role, what do you look for? So let’s talk about, scaling and organization and the management and leadership lessons as you’ve gone through it. And you have a tremendous track record of doing that.

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Sales Recruiting Sales Hiring Scale VP of Engineering 254

OpenView Labs

APRIL 29, 2019

A simple gut check to help you assess your company culture is to ask yourself if you can easily and clearly articulate your business’ strategy for areas outside of product. In order for a product-led company to create sustainable growth, it needs visionary leaders who can inspire people throughout the entire organization.

Scale 58

Scale Sales Hiring Engineering Compensation 58

Intercom, Inc.

JUNE 30, 2021

Often, they’re incentivized by their companies to become managers to gain greater impact, influence, and compensation. More and more companies are adopting these parallel paths, but they’re relatively new and it can be difficult to define what’s actually expected of these design leaders. Leadership.

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Leadership Management Systems Review Compensation 174

OPEXEngine

MARCH 15, 2022

Do you need to expand overseas to ensure your competitiveness or leadership position as a company in your respective market? Talent Compensation. Reconciling benefits and pay scales between regional markets can complicate a company culture dedicated to transparency and equality. Tax Implications.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Billion acquisition is just one milestone in the early innings of the company’s story. Loving our podcast content?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

SaaStr

JUNE 24, 2022

We’ve recently been posting polls on SaaStr’s LinkedIn account to get a feel for what SaaS companies are doing in the current environment. In the video below, he discusses the results and where he thinks SaaS companies are on track or need improvement. #1.

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Sales Recruiting Sales Hiring Scale Customer Success 247

SaaStr

NOVEMBER 28, 2019

Teddie : And also there’s often a lot of discussion like for companies operating across the US in Europe. What are the global roles where the global roles and how do you structure the regional leadership? So it seems like all your global leaders are in New York. Do you have VPs under them?

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Sales Hiring Scale Sales Recruiting Government 171

SaaStr

SEPTEMBER 23, 2020

I do want to say, in terms of your leadership, leaderships change and evolved in terms of the styles. How have you seen your leadership evolve and develop over the last four years? Dave McJannet: I think we are who we are, and so I don’t think the leadership style changes overscale because we are who we are, I think.

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Scale Leadership Underperforming Technical Team Scaling 215

SaaStr

MARCH 27, 2019

And I was like … it was a crazy moment just thinking of the scale of the company now. I continue to work on understanding how my leadership style might need to change, and certainly over time as we’ve grown, and as more people have come to work for me, and thinking about how I impart … how what I say matters.

Scale 127

Scale VP of Engineering Mobile Scaling 127

SaaStr

JULY 5, 2023

To align the funnel and reduce waste and friction, Divvy would compensate each group, from marketing to customer support, one stage below where they were actually responsible in the funnel. Sales were compensated based on new logos and what they’d do during the first 90 days of implementation.

Strategy 236

Strategy Marketing Underperforming Technical Team Sales Hiring 236

SmartKarrot

JUNE 30, 2022

Have a consistent compensation model for customer success teams. Various compensation models can present a related challenge. However, the core business can swiftly deteriorate if the leadership team permits itself to become sidetracked. Usually, the buyer wants to keep the culture that supports its strategy.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaStr

JANUARY 21, 2020

We’re going to move into things like learning and development, L&D, building on great career pathing and getting that compensation right and I’ll give you a preview. To be candid, it’s a great compensation plan for top performers and it’s a great compensation plan for managers who have bottom performers.

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Sales Recruiting Sales Hiring Scale Sales 285

SaaStr

APRIL 17, 2019

If we then imagine ourselves in a leadership position in a startup or a scaling firm, what can the leadership then do to tangibly create this alignment between sales and marketing? Harry Stebbings: Yeah, I’m totally with you. Okay, so we have this kind of incredible need for the two to be in unison, being sales and marketing.

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DevOps as a Service Sales Recruiting Scale Sales Hiring 100

SaaStr

OCTOBER 10, 2023

Look at how you structure compensation. You need to put a lot of thought into how you structure pricing, compensation, etc. Focus on building your company mission and culture. Well, of course, they might be over-indexing on driving initial ACV higher than necessary, which might lead to lower retention over time.

Scale 235

Scale Sales Hiring Scaling Sales 235

SaaStr

MARCH 24, 2020

When I look at joining a company, the primary reason that I join is the people and really the leadership team. We don’t actually give a full draw and to define draw what I mean is sales reps will get a base compensation and a variable compensation. This really hits home for me personally.

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Sales Recruiting Sales Hiring Scale Underperforming Technical Team 146

SaaStr

MARCH 3, 2020

I think most companies overcome it because they’re already at 20 million. So I would say that’s a leadership failure for a lot of CEOs, right? So coach toward the leadership piece of it. I think a lot of times it does more damage than good. You’re probably not going to be able to kill them. QUESTION 8: Thanks.

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Sales Hiring Sales Recruiting CTO Hire Scale 173

SaaStr

APRIL 16, 2019

Our Chief Revenue officer, another one of our senior leadership lives in Scottsdale, Arizona. Honestly, folks that work at our company, I doubt most people actually know where he lives and that’s okay. And it’s not just me, it’s our entire leadership team and executive team. That goes for other talent as well.

CTO Hire 154

CTO Hire Travel Underperforming Technical Team CTO Coach 154

SaaStr

DECEMBER 10, 2019

I mean I guess I would say one critical thing that we did early on was we got them to agree that we as a leadership team were the ones who are owning the whole sort of announce and offer process to that new company for our employees. Do they get Silicon Valley and all the different compensation here?” Tina Hsiao : Yeah.

Payment Services 142

Payment Services Merchant Services Payment Solutions Payments 142

SaaStr

AUGUST 12, 2020

But, at a minimum, you’re going to be making quarterly adjustments, and if you’ve got somebody on an annual plan, and all of a sudden you’re changing the rules on them quarterly and it involves their salary or their compensation, you’re going to have a big dispute on your hands.

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Startup Software Review Scale Systems Review 276

SaaStr

NOVEMBER 15, 2019

And then how we look at compensation. Dylan Serota: So, there’s a lot from overall market selection, but from a team standpoint, there’s no question that you need strong initial leadership for that team to be successful. So we’ve somehow found a formula that has worked, even our engineering leadership team is remote.

Education 108

Education Sales Hiring Technical Review Underperforming Technical Team 108

OpenView Labs

APRIL 9, 2019

It’s the difference between a highly tailored and effective independent study program that’s built around each individual’s unique goals and the traditional leadership academy model that throws everyone into a generic development track. Separate feedback from compensation. Innovation isn’t just about technology.

Underperforming Technical Team 59

Underperforming Technical Team Systems Review Compensation Technical Review 59

SaaStr

MARCH 12, 2019

The last part I want to do is on compensation. So there you go. There’s hopefully a tighter rhythm around how we actually … when are we ready to scale, and how to scale. This one’s not talked enough about.

Scale 234

Scale Sales Hiring Revenue VP of Engineering 234

SaaStr

MARCH 7, 2022

The world of sales is evolving as rising costs and shifts in buyer behaviors continue to change. An emerging strategy that organizations are adopting to grow revenue more efficiently is inside sales. Inside sales refer to the practice of selling from office premises via phone, email, or video calls.

Scale 251

Scale Sales Hiring Scaling Sales 251

SaaStr

DECEMBER 28, 2022

The last half of the year has been rough for some, but Cloud and SaaS aren’t dead. When a rocketship blasts into space, like the explosive buying and growth during the Boom of the last two years, it eventually has to decelerate. Deceleration doesn’t mean recession or downturn. It just means we’re experiencing a mild hangover. .

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Sales Hiring Sales Systems Review Content Marketing 255

OpenView Labs

NOVEMBER 17, 2021

Upholding a baseline level of transparency about what everybody gets paid, company-level metrics, career laddering, and so forth. They also make sure that their compensation packages are fair and competitive. And that means everyone—from employees to leadership, and even board members. . Giving Everyone the Chance to Get Real.

Compensation 52

Compensation Marketing Leadership Merchant Services 52

SaaStr

DECEMBER 19, 2022

Based on her experience and success at Expensify, Muralidharan shares a helpful approach for growing your company that maintains productivity and performance. . Grow Mindfully: Company culture is a living, breathing thing. . When it comes to hiring strategy, you must connect your recruiting to your company’s deeper philosophy.

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Compensation Leadership Company Culture Headcount 245