TurnKey Labs

AUGUST 31, 2023

In the highly dynamic world of Silicon Valley, the ever-transforming landscape of compensation strategies adopted by Tech Companies is nothing short of innovative. Stock options—once a generous enticement to lure in top-notch talent—are now a common component of a competitive offer to attract talented developers.

Development 52

Development Compensation Innovation Startup 52

SaaStr

FEBRUARY 22, 2019

Another thing I wish I had realized before is the fact that company culture is unfortunately not only about values you put on your wall but also about tough decisions. Matt Turck: Do you compensate customer success if they are involved in that up sell. Florian Douetteau: When there is a fire. And a little bit of drama.

Sales Hiring 111

Sales Hiring Scale Sales Recruiting Company Culture 111

Kellblog

JULY 30, 2023

While we did turn the company around with a chasm-crossing strategy under the capable Dave Banks, we skimmed the treetops, a few times putting shares in employee compensation envelopes because we didn’t have the cash. (I’m I’m sure this would be illegal today — who knows, maybe it was back then.)

Software Review 68

Software Review Technical Review Sales Recruiting Artificial Intelligence 68

Intercom, Inc.

MARCH 15, 2018

Historically, at many companies there’s the sense that management is a promotion or that there’s different compensation. Increasingly at the top-tier companies in the Valley and I imagine elsewhere, it’s possible to go quite far in your technical career and get compensated equivalently to the management role.

Engineering 214

Engineering Management Merchant Services DevOps as a Service 214

OPEXEngine

MARCH 15, 2022

Talent Compensation. Reconciling benefits and pay scales between regional markets can complicate a company culture dedicated to transparency and equality. Compensation is a complex issue that is not only financial in nature—but also a cultural decision by your company that requires management foresight.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

ProfitWell

MARCH 10, 2020

Remote company cultures have become more akin to a religion than a growth strategy with amazing people like DHH from Basecamp , Nick Francis from Help Scout , and Wade Foster from Zapier preaching the power of remote. How is compensation determined? Here's the full list if you're interested.). How are people hired?

Compensation 66

Compensation Subscription Payment Features Company Culture 66

Sales Hacker

OCTOBER 5, 2018

However, in the sales manager role, where compensation and rewards are more long-term, it takes a deeper motivation to success. An external motivation for being successful, such as a love of the company’s products, a career dream to advance, or family motivation, is often key for the sales manager. Does the star show these skills?

Management 85

Management Underperforming Technical Team Sales Compensation 85

OpenView Labs

APRIL 29, 2019

A simple gut check to help you assess your company culture is to ask yourself if you can easily and clearly articulate your business’ strategy for areas outside of product. In order for a product-led company to create sustainable growth, it needs visionary leaders who can inspire people throughout the entire organization.

Scale 58

Scale Sales Hiring Engineering Compensation 58

FastSpring

MARCH 10, 2023

Yeah, what else have you done over the years that have sort of created that culture. And harder today that we have to compensate for talents. So in today’s world, while so many people are working removed, company culture is often getting lost. Alf Ruppert So we have to calculate, and this is even more true today.

Consulting 78

Consulting Underperforming Technical Team Interviewing Software 78

SaaStr

JANUARY 4, 2022

Q: What incentives work well to attract new employees to a company, and what ultimately makes them want to stay? The tough part is that things that incent folks to join … don’t really incent them to stay. Not really, at least not in my experience. Things that incent folks to join — but that don’t really incent them to stay: Signing bonuses.

Sales Hiring 234

Sales Hiring Startup Retention Strategy 234

SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Billion acquisition is just one milestone in the early innings of the company’s story.

Scale 123

Scale SaaS Payments Sales Recruiting Payment Services 123

SaaStr

JUNE 24, 2022

We’ve recently been posting polls on SaaStr’s LinkedIn account to get a feel for what SaaS companies are doing in the current environment. In the video below, he discusses the results and where he thinks SaaS companies are on track or need improvement. #1.

Sales Recruiting 194

Sales Recruiting Sales Hiring Scale Customer Success 194

SaaStr

JULY 25, 2021

Dev Ittycheria: So you could have a great sales productivity metric, but if you have five salespeople in one person blew out their number and compensated for the four other people who may be missed their number, that’s not a healthy sign. The other thing I look at is broad based performance across the sales force.

Sales Recruiting 234

Sales Recruiting Sales Hiring Scale VP of Engineering 234

SaaStr

JULY 5, 2023

To align the funnel and reduce waste and friction, Divvy would compensate each group, from marketing to customer support, one stage below where they were actually responsible in the funnel. Sales were compensated based on new logos and what they’d do during the first 90 days of implementation.

Strategy 184

Strategy Marketing Underperforming Technical Team Sales Hiring 184

SmartKarrot

MARCH 23, 2023

Employee recognition refers to the many ways an organization shows its appreciation for employees’ contributions, which may or may not involve monetary compensation.

Underperforming Technical Team 10

Underperforming Technical Team Scale Company Culture Compensation 10

SmartKarrot

MARCH 23, 2023

Employee recognition refers to the many ways an organization shows its appreciation for employees’ contributions, which may or may not involve monetary compensation.

Underperforming Technical Team 10

Underperforming Technical Team Scale Company Culture Compensation 10

SaaStr

NOVEMBER 28, 2019

The challenge that we’ve found is that people, by being really functionally organized, they tend to work in their silos a little bit more and so that’s then what you’ve got to compensate for. I think as certain teams start to grow in certain locations, now we’re thinking like should they have country managers, GMs.

Sales Hiring 171

Sales Hiring Scale Sales Recruiting Government 171

SaaStr

OCTOBER 10, 2023

Look at how you structure compensation. You need to put a lot of thought into how you structure pricing, compensation, etc. Focus on building your company mission and culture. Well, of course, they might be over-indexing on driving initial ACV higher than necessary, which might lead to lower retention over time.

Scale 185

Scale Sales Hiring Scaling Sales 185

SmartKarrot

JUNE 30, 2022

Have a consistent compensation model for customer success teams. Various compensation models can present a related challenge. Every organization has a unique set of cultural norms, values, and preconceptions that guide how employees interact with one another and behave themselves.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaStr

SEPTEMBER 26, 2019

Laura Bilazarian : And how did you structure sales compensation initially? So literally, we had five stages in the sales organization, which is also something that you need to anticipate because people one, you’re in we’ll ask you what’s next for me. So you also need to build a path for these people.

Scale 132

Scale Sales Hiring Sales Recruiting Technical Advisors 132

SaaStr

JANUARY 21, 2020

We’re going to move into things like learning and development, L&D, building on great career pathing and getting that compensation right and I’ll give you a preview. To be candid, it’s a great compensation plan for top performers and it’s a great compensation plan for managers who have bottom performers.

Sales Recruiting 249

Sales Recruiting Sales Hiring Scale Sales 249

SaaStr

MARCH 27, 2019

Leyla Seka is the executive vice president of the Salesforce Mobile platform experience. Over Leyla’s incredible 11 year journey with Salesforce she has seen the team scale from 1,800 to over 40,000 and revenue scale from $500m to over $16Bn.

Scale 127

Scale VP of Engineering Mobile Scaling 127

SmartKarrot

SEPTEMBER 26, 2023

This means that your organization can maintain a good standing in society by ensuring that vices like the ones mentioned above don’t happen in your company. Cultural alignment: a human resources playbook can help you reinforce your firm’s mission, culture, and values.

Payment Services 10

Payment Services Payment Solutions Payments Systems Review 10

SaaStr

APRIL 17, 2019

Stephen Burton is VP of Smarketing at Harness, the industry’s first continuous delivery as a service platform. To date, Harness has raised $20m in funding from the wonderful Matt Murphy @ Menlo Ventures and BIG Labs.

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

SaaStr

JANUARY 25, 2023

So, if the company falls short of their revenue target, it’s easy to know where the issue is coming from and how it can be rectified. “You You have to have clarity about which part of the relay race you’re holding the baton and which part you’re passing off.”

Customer Success 208

Customer Success Revenue Marketing Sales 208

Intercom, Inc.

APRIL 27, 2018

For example, only the original operations team had any form of compensation for doing on call shifts other than time off in lieu. We put in place a level of compensation that we were happy with for taking a week’s worth of on call shifts. Runbooks (the procedures to follow when an alarm fires) were mostly conspicuous by their absence.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

Chart Mogul

FEBRUARY 19, 2020

The compensation given to an employee based on the amount of revenue they generate for your business is known as a commission structure. The impact this structure has on company culture, customers, and brand recognition isn’t immediate, but with time, it can prove to be significant. Analyze Data.

Sales Hiring 130

Sales Hiring Sales Business SaaS Payments 130

SaaStr

MARCH 24, 2020

We don’t actually give a full draw and to define draw what I mean is sales reps will get a base compensation and a variable compensation. The next one, maybe no surprise, sales reps care about compensation, so pay top of market. In addition to compensation, salespeople really care about progressing their careers.

Sales Recruiting 123

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 123

Intercom, Inc.

JUNE 30, 2021

Often, they’re incentivized by their companies to become managers to gain greater impact, influence, and compensation. Many designers become managers for the wrong reasons. If you’re a senior designer it may seem like the obvious next step.

Leadership 174

Leadership Management Systems Review Compensation 174

SaaStr

SEPTEMBER 23, 2020

Their compensation’s not tied to it in the product organizations, but it’s a notional target that I interrogate and expect. Dave McJannet: On the other side of the business, like the further away you get from field, the harder it gets.

Scale 174

Scale Leadership Underperforming Technical Team Scaling 174

SaaStr

AUGUST 12, 2020

But, at a minimum, you’re going to be making quarterly adjustments, and if you’ve got somebody on an annual plan, and all of a sudden you’re changing the rules on them quarterly and it involves their salary or their compensation, you’re going to have a big dispute on your hands.

Startup 262

Startup Software Review Scale Systems Review 262

Chart Mogul

FEBRUARY 19, 2020

The compensation given to an employee based on the amount of revenue they generate for your business is known as a commission structure. The impact this structure has on company culture, customers, and brand recognition isn’t immediate, but with time, it can prove to be significant. Analyze Data.

Sales Hiring 52

Sales Hiring Sales Business SaaS Payments 52

SaaStr

JULY 20, 2021

They want to have a big exit for the company. They’re compensated primarily by that exit, because they’ve hitched their wagon to your train. Employees, they’re in a similar boat as you, because they are betting everything on the outcome of the business.

Underperforming Technical Team 234

Underperforming Technical Team Sales Hiring AWS Business Model 234

SaaStr

MARCH 12, 2019

The last part I want to do is on compensation. So there you go. There’s hopefully a tighter rhythm around how we actually … when are we ready to scale, and how to scale. This one’s not talked enough about.

Scale 203

Scale Sales Hiring Revenue VP of Engineering 203

SaaStr

MARCH 3, 2020

So I know it’s a range based on stage of the company and experience of the salesperson, but can you give some ranges on total compensation expectations and kind of what the breakdown is between equity and base and commission or bonus? QUESTION 8: Thanks. So what are the total comp ranges to expect to have to pay essentially?

Sales Hiring 148

Sales Hiring Sales Recruiting Scale CTO Hire 148

OpenView Labs

APRIL 9, 2019

Separate feedback from compensation. This is the exact opposite of what you want in a culture of feedback. When feedback correlates too closely to compensation, it creates a lot of noise around the conversation. Innovation isn’t just about technology.

Underperforming Technical Team 59

Underperforming Technical Team Systems Review Compensation Technical Review 59

SaaStr

MARCH 7, 2022

The world of sales is evolving as rising costs and shifts in buyer behaviors continue to change. An emerging strategy that organizations are adopting to grow revenue more efficiently is inside sales. Inside sales refer to the practice of selling from office premises via phone, email, or video calls.

Scale 208

Scale Sales Hiring Scaling Sales 208