SaaStr

JULY 21, 2020

But everyone hears from you all the time. Your investors and others will learn a lot more hearing about sales from your VP of Sales, your CTO co-founder … and not you. But that aside, usually one investor will be the one that helps you most recruit the team, recruit more capital, promote the company, be its biggest champion.

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Sales Recruiting New CTO Scale CTO 329

SaaStr

JANUARY 12, 2022

You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on.

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CTO Hire Sales Hiring New CTO CTO 264

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. Obviously, I can’t imagine a chief executive not having loss of sleep over building a management team. Mallun : Sure.

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Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 252

Buffer Resources

DECEMBER 1, 2023

⏰ Time at Buffer: 11 years, 6 months Andy was one of Buffer’s earliest hires. While he has worked mostly in iOS and apps, he’s also dabbled in marketing, too — Andy’s had a hand in building almost every part of the Buffer website! ” 3. ” 7. ” 12.

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VP of Engineering Part-Time CTO New CTO CTO 99

SaaStr

DECEMBER 20, 2023

It also delivers contextual information for what your communications to those companies should be based on your website, case studies, and its understanding of your business. Second, AI is changing how ZoomInfo ranks and prioritizes accounts.

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New CTO Scale Sales Hiring AWS 237

How To Buy Saas

SEPTEMBER 21, 2023

Natural language processing, precisely referred to as NLP, is a machine learning model to imitates the human brain in learning, deciding, and responding to text input in the form of natural language we use in our daily communication without any explicit computer programming or human intervention to instruct.

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CTO Hire Machine Learning Artificial Intelligence CTO 40

Valerian Tech

MAY 4, 2023

In this article, we'll explore the benefits of DevOps for legacy businesses and how a Fractional CTO can help overcome the challenges of DevOps adoption. DevOps is a combination of culture, tools, and processes that emphasize collaboration and communication between software development and IT operations teams.

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CTO Hire New CTO CTO Business 52

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. It reflects the efficiency and intuitiveness of the user interface.

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 88

Casey Accidental

JUNE 8, 2021

I was able to hire a strong team, and we got to work, 100xing the size of our customer base over four years. As part of this process, a lot of what I tried to do was reduce distractions for the team. This is a style of communication that will not work with all cultures. We were definitely winning, after all.

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CTO Hire Venture Capital CTO Communication 125

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. What does your role as the CTO entail? You wear all hats as CTO. The definition of CTO is so broad and that’s what I like about this role!

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Part-Time CTO CTO New CTO Technology 8

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. What kinds of communication? I really like that part. Excited to be back emceeing.

CTO Coach 125

CTO Coach Sales Hiring Sales Recruiting CTO Hire 125

OPEXEngine

FEBRUARY 13, 2020

To combat this and be more agile, SaaS management is morphing and restructuring functional management and multiplying the number of new C-Suite titles like Chief Customer Officer, Chief Revenue Officer, and Chief Product Officer, not to mention Chief Performance Officer and Chief Security Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Intercom, Inc.

OCTOBER 31, 2019

Tim: I was hired in 2010, when Facebook was what I like to call a “teenage company”. There were about 1,400 people, just under a billion dollars in revenue, and I was hired as the CIO of the company with the mission of driving the productivity of the workforce. That was actually a pretty tall order at the time.

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Artificial Intelligence Scale CTO Hire AI 169

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? How does Karl fundamentally think about finding great talent and keeping top of funnel full? How does Karl think about working with recruiters? How does Karl structure the hiring process today? Why do they have a hiring committee? What works?

Sales Hiring 213

Sales Hiring Scale CTO Hire CTO Coach 213

SaaStr

DECEMBER 3, 2020

When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I was reached out to by a recruiter there.

Scale 167

Scale Sales Hiring Sales Recruiting Sales 167

SaaStr

OCTOBER 24, 2022

It might even be months later that a VP of Engineering or a CTO or CFO realizes that they’re built on a new platform. What are some of the places that you can explore and places where you can find developers? You’ll need to find developers where they are. Slack is a great tool to communicate with developers.

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Underperforming Technical Team Outsourced Development Development Part-Time VPE 172

FastSpring

DECEMBER 11, 2020

Communication. Communication is at the heart of e-commerce and community.” – Meg Whitman, President, and CEO of Hewlett-Packard. We often talk about building relationships with your customers, and all good relationships are built on a foundation of good communication. Communication is a two-way street.

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Payment Methods Underperforming Technical Team New CTO Payment Services 148

Sales Hacker

OCTOBER 13, 2020

Ideas Ryan finds transformative [29:33]. Hiring managers are also just trying to sell as well. Users come to us all the time and they say, Hey, this company looks awesome. Are they hiring? That goes to the hiring manager. And if you get hired, RepVue will actually pay you $500. Sam’s Corner [33:50 ].

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Marketplace as a Service CTO Hire Sales Recruiting Scale 96

SaaStock

FEBRUARY 7, 2019

Matthew started Yesware in 2010 together with his co-founder and CTO Cashman Andrus. The answer was yes and eventually, they managed to raise a $1 million in 2011, which helped fuel the initial build of the communication platform for salespeople. You can find more information about his executive coach, Jerry Colonna here.

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CTO Coach CTO Interviewing Engineering 116

SaaStr

NOVEMBER 11, 2022

So I think my learning is just know the rules, know the KPIs, they’re all public, find public comps and copy them. Your core models for sales, for marketing spend, for hiring and engineering and product. Audience Member 2: And so the C-60 is the one that gets communicated, the team is like on-. Jason Lemkin: Our base.

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Outsourcing Services Banking CTO Hire New CTO 180

Casey Accidental

FEBRUARY 8, 2022

Created with Fareed Mosavat (Chief Development Officer at Reforge, formerly Slack, Instacart). Build, communicate, and execute a cohesive product strategy across feature, growth, scaling and innovation product work. A step-by-step system to create, analyze, and communicate a growth strategy of compounding growth loops.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. How has Peter found the transition from CTO to CEO this time? Here’s what Michael talks about: How quickly should you hire?

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VP of Engineering CTO Hire Technical Review Sales Hiring 128

Intercom, Inc.

JANUARY 31, 2023

Robin Salimans, CTO at Luna “I say this about every new Intercom feature, but this time, I’m telling the truth – this could be my favorite! With the sheer volume of queries arriving in the Inbox, it can be difficult to find the right words. This saves us a ton of time and enables us to assist even more clients.

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AI Artificial Intelligence New CTO ChatGPT 188

Intercom, Inc.

APRIL 19, 2018

If you find this valuable, check out more episodes of our podcast. They include that time is short, opportunities are fleeting, competition is fierce, and engineering resources are scarce. Ciaran, our CTO , came up with this magical line. To extend that conversation, I hosted Rich on our podcast.

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Outsourcing Services Part-Time VPE Software AWS 192

SmartKarrot

MARCH 4, 2021

What makes a chief product officer (CPO) different from a CTO or a VP in the product department. A chief product officer looks to make sure that products are delivered in a smooth manner. A CTO is one who investigates the product development aspect. What Skills are required for a Chief Product Officer?

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Part-Time CTO VP of Engineering CTO CTO Hire 16

Intercom, Inc.

FEBRUARY 22, 2022

Hiring and cultivating incredible talent on our Information Security team. That’s why we embedded Intercom’s InfoSec team within the R&D org and why it reports directly to the CTO, meaning that we are closer to this risk while retaining company-wide visibility and impact. . Shipping quickly and securely. Continuous risk management.

Data 118

Data Technical Review CTO Hire compliance 118

SaaStr

SEPTEMBER 26, 2019

I don’t we can communicate that. And actually when we started, I see one face in the room that I recognize, Kurt Freytag, was one of our big customers at the time when I joined. So you were the first sales hire. So my first sales hire was beginning of 2015. So over time, don’t hire resumes necessarily.

Scale 132

Scale Sales Hiring Sales Recruiting Technical Advisors 132

SaaStr

JUNE 27, 2019

We tend to find that there are three key technology initiatives that we can help our customers with when they’re undergoing a digital transformation. We’ve communicated to the street, for example, that we’ll be a billion dollars in revenue by the end of our fiscal ’22. First, a little bit about New Relic.

Scale 167

Scale Enterprise Scaling Sales Hiring 167

The Angel VC

FEBRUARY 29, 2012

This can be a huge advantage, especially for a bootstrapped startup that can't afford to hire many people. Besides that, it’s rare to find all the skills that you need in order to get a SaaS startup off the ground in just one person, which is an argument for two or more founders (more on that below).

CTO Hire 106

CTO Hire Startup Sales Hiring New CTO 106

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

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Sales Hiring Scale CTO Hire Marketing 127

SaaStr

MARCH 12, 2019

With the scaling of departments and teams, what has Erica seen work really well when it comes to making cross-functional teams communicate really well? What are the inflection points where Erica often see communication or process begin to breakdown? How should compensation plans be altered with the move? Listen on Google Play Music.

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Scale Enterprise Scaling Sales Hiring 160

Audacix

JULY 18, 2022

Here are mine: Maximize collaboration and communication between developers and system operators. To incite this revolution in your own organisation you need to help your people work out how they can collaborate and communicate better. This is a great time to share these learnings across team and functional boundaries.

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DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

SaaStr

SEPTEMBER 18, 2020

You can watch the full session , and if you missed the podcast with the first half of the interview, you’ll find that here. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. We might’ve touched on this one too on the hiring and the people.

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Sales Hiring CTO Hire Scale Investment 239

Intercom, Inc.

NOVEMBER 24, 2020

With customer expectations on the rise, we look to find out how support leaders are creating best-in-class experiences to meet those expectations, and what support teams need to be set up for success as the future unfolds. Fostering a culture of being quick to respond. Everybody does support.

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Technical Review Systems Review New CTO Customer Support 118

Kellblog

MAY 10, 2023

Sounds obvious, like maybe you shouldn’t need to remind pilots to do this, but here’s what they teach them and why: From the earliest days of flight training, pilots are taught an important set of priorities that should follow them through their entire flying career: Aviate, Navigate, and Communicate. ” What does that mean to me?

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New CTO Airlines CTO Investment 95

SaaStr

APRIL 16, 2019

Again, we felt that there was much greater value in being authentic than trying to be someone that we weren’t and try to find positives. It’s never a waste of time to find a great customer and take care of them and that’s led to frankly a lot of our success to date. This is never going to work.”

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CTO Hire Travel Underperforming Technical Team CTO Coach 152

SaaStock

MARCH 29, 2019

That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. The best part? You are looking for a CV template, google it, find a good-looking one in the Canva templates and boom. Hire Game Changers to Propel Growth. Think about it.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103