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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. Much of the success here depends on how competent and motivated the CTO and their team is.

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How Buffer Reached $20m in ARR by Focussing on Growing ARPA

Chart Mogul

For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. However, as the company grew, their systems started to fail all the time, prompting the team to re-think their approach and look for a scalable solution. How was that possible? Click To Tweet.

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Meet BetterCloud’s New Chief Technology Officer, Andra Milender

BetterCloud

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. She’s looking forward to helping BetterCloud scale and become one of the most reliable solutions that customers use. What does your role as the CTO entail?

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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level. There is so much knowledge in the sales CRM systems.

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How Buffer Reached $20m in ARR by Focussing on Growing ARPA

Chart Mogul

For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. However, as the company grew, their systems started to fail all the time, prompting the team to re-think their approach and look for a scalable solution. How was that possible? Tweet this quote.

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Buy vs. Build: The Subscription Billing Iceberg Effect

Chargify

In this post we dive into understanding the billing iceberg effect and what to consider when determining if you should build or buy your recurring billing solution. Time Is Money: Focus On Your Core Competencies. If we had used any other system, we would have had to write the code ourselves to handle our usage based billing.

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The Playbook to Hiring Your First VP of Sales and Not Screwing it Up…….with Cassidy Ventures Founder Brendon Cassidy (Video + Transcript)

SaaStr

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.